Grand Hotel Panajachel

Hotels
7.4
/10
Pleasant
95 reviews

What Guests Say About Their Stay

Olivia

10.0
/ 10
Based on previous reviews I was quite skeptical. Having my own experience at the Grand Hotel has made me realize I cannot make my decisions based on reviews. My hotel stay here was great! The staff: friendly, helpful and kind. The rooms: comfortable, quiet with VERY HOT WATER! I needed help connecting to wifi, done! I needed toiletries: provided. The breakfast that’s included in the very good price: delicious and good portion. The outdoor space: green and pleasant to walk around in. Is it high end like the Regis or the Marriott? NO! If you are expecting accommodations as such, go elsewhere. This is a growing town and this hotel is a comfortable spot that is walking distance to all the tourist areas. I was fortunate to visit during off peak season and my room was located in the back area. I can understand if you stay in a room located facing the street that it can be quite loud. With the friendly staff, I believe they would be happy to accommodate you in a quieter room if possible. I am very pleased with my stay here for the 3 nights and will definitely be staying here again in the future.

Olivia

10.0
/ 10
The hotel and restaurant are incredible! The staff and service are impeccable. Super close to the port, the shopping street, and incredible restaurants. 10/10 would recommend.

Mike

10.0
/ 10
All was fine, needs an option for a hair dryer and a kettle in the room. There was no mini fridge. Receptionist and breakfast where excellent.
In the Area
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Calle Principal 1-79, Zona 2, Panajachel, Sololá, Guatemala, 7010

Main Facilities

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Swimming Pool
24-Hour Front Desk
WiFi
Grand Hotel Panajachel is located in area / city Panajachel. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Grand Hotel Panajachel

Calle Principal 1-79, Zona 2, Panajachel, Sololá, Guatemala, 7010
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Lobby Grand Hotel Panajachel
Exterior 2 Grand Hotel Panajachel

Discover More About Grand Hotel Panajachel

General


Near Casa Cakchiquel Arts Center

Location


With a stay at Grand Hotel Panajachel in Panajachel, you'll be within a 10-minute walk of Lake Atitlán and Casa Cakchiquel Arts Center. This hotel is 0.4 mi (0.7 km) from Church of Saint Francis and 0.5 mi (0.8 km) from Azul Maya Archaeological Museum.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Lake Atitlán - 0.5 km / 0.3 mi
Casa Cakchiquel Arts Center - 0.6 km / 0.4 mi
Church of Saint Francis - 0.7 km / 0.4 mi
Azul Maya Archaeological Museum - 0.8 km / 0.5 mi
Panajachel Municipal Market - 0.8 km / 0.5 mi
La Galeria - 0.8 km / 0.5 mi
Piedra del Zope - 1 km / 0.6 mi
Atitlan Reserve Butterfly Garden - 1.4 km / 0.9 mi
San Jorge Lookout - 3.6 km / 2.2 mi
Pintando Santa Catarina Palopó - 4.6 km / 2.9 mi
Santa Catarina Palopo Church - 6.6 km / 4.1 mi
Tzantizotz Nature Reserve - 15.5 km / 9.6 mi
Los Elementos Day Spa - 19.1 km / 11.9 mi
Pascual Abaj - 23.1 km / 14.3 mi
Chichi Cemetery - 23.1 km / 14.3 mi

The nearest airports are:
Quetzaltenango (AAZ-Los Altos) - 79 km / 49.1 mi
La Aurora Intl. Airport (GUA) - 112 km / 69.6 mi

Renovations


This property is closed from December 22 2026 to June 16 2028 (dates subject to change).

Facilities


Enjoy recreation amenities such as an outdoor pool or take in the view from a garden.

Business Facilities


Featured amenities include a 24-hour front desk and laundry facilities.

Dining


Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). A complimentary continental breakfast is served daily from 7:30 AM to 11 AM.

Rooms


Make yourself at home in one of the 27 guestrooms. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature showers with rainfall showerheads. Conveniences include dryers, and housekeeping is provided daily.

All facilities in Grand Hotel Panajachel

Swimming Pool Grand Hotel Panajachel
Swimming Pool
Common Space Grand Hotel Panajachel
Common Space
Lobby Grand Hotel Panajachel
Lobby
Exterior Grand Hotel Panajachel
Exterior
Others Grand Hotel Panajachel
Others

Things to Do

  • Outdoor pool
  • Garden

Food and Drinks

  • Breakfast
  • Continental breakfast

Family-friendly Facilities

  • Children pool

Connectivity

  • Free WiFi

General

  • Smoking area

Business Facilities

  • Conference rooms

Hotel Services

  • 24-hour Receptionist

Accommodation Policy & General Information in Grand Hotel Panajachel

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
15:00 - 00:00
Check-out:
Before 13:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Safety features at this property include a first aid kit
, This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Service Animals Not Allowed
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General Information

Popular Facilities
Swimming Pool, 24-Hour Front Desk, WiFi
Check-In / Check-Out Time
From 15:00 - 00:00 - to 13:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Grand Hotel Panajachel
27
Another facilities in Grand Hotel Panajachel
Outdoor pool, Garden, Breakfast, Continental breakfast, Children pool

Frequently asked question in Grand Hotel Panajachel

What are available facilities at Grand Hotel Panajachel?
There are top facilites at Grand Hotel Panajachel such as Swimming Pool, 24-Hour Front Desk, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Grand Hotel Panajachel?
The standard check-in time at Grand Hotel Panajachel is starting from 15:00 - 00:00 while the latest check-out time is at Before 13:00
Does Grand Hotel Panajachel provide breakfast?
Yes, Grand Hotel Panajachel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Grand Hotel Panajachel?
Grand Hotel Panajachel is a 3.0-star hotel.
How many rooms are available at Grand Hotel Panajachel?
Grand Hotel Panajachel has 27 rooms in total.
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More Reviews from Other Guests in Grand Hotel Panajachel

7.4
Pleasant
From 95 reviews
Cleanliness

7.8

Room Comfort

7.2

Location

8.0

Service and Facilites

8.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Grand Hotel Panajachel

Number of reviews per page
20
40
Top reviews
Olivia
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Based on previous reviews I was quite skeptical. Having my own experience at the Grand Hotel has made me realize I cannot make my decisions based on reviews. My hotel stay here was great! The staff: friendly, helpful and kind. The rooms: comfortable, quiet with VERY HOT WATER! I needed help connecting to wifi, done! I needed toiletries: provided. The breakfast that’s included in the very good price: delicious and good portion. The outdoor space: green and pleasant to walk around in. Is it high end like the Regis or the Marriott? NO! If you are expecting accommodations as such, go elsewhere. This is a growing town and this hotel is a comfortable spot that is walking distance to all the tourist areas. I was fortunate to visit during off peak season and my room was located in the back area. I can understand if you stay in a room located facing the street that it can be quite loud. With the friendly staff, I believe they would be happy to accommodate you in a quieter room if possible. I am very pleased with my stay here for the 3 nights and will definitely be staying here again in the future.
Read More
Lisa
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 71 week(s) ago

Expedia Group verified review

There was mold in our room, which made it difficult for me to breathe as I have asthma. We were supposed to stay three nights, but ended up having to leave as I couldn’t breathe properly. showed pictures to the front desk and tried to get a refund of the one night, but unfortunately was not able to. Expedia also tried for me to no avail.
Read More
Maria
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 72 week(s) ago

Expedia Group verified review

It was quiet and yet in the middle of a busy walkable area. Great breakfast. Great wifi reception. Beautiful gardens. Ask them to help you understand how to control the shower temperature.
Charon
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 83 week(s) ago

Expedia Group verified review

Property is outdated, but has pretty gardens and green areas. But it definitely needs to be remodeling! Staff was very nice and very helpful.
Juana
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 109 week(s) ago

Expedia Group verified review

It’s old and dirty!
Sam
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 110 week(s) ago

Hotels.com verified review

Rooms dated, good breakfast.
Karla
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 114 week(s) ago

Expedia Group verified review

Very quiet place and staff was friendly
Olivia
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 128 week(s) ago

Expedia Group verified review

The hotel and restaurant are incredible! The staff and service are impeccable. Super close to the port, the shopping street, and incredible restaurants. 10/10 would recommend.
Terry
icon-Leisure
Leisure
8.0
/10
Reviewed 177 week(s) ago

Expedia Group verified review

This hotel is a quiet, secluded garden in a busy little town, staffed by sunny, helpful people, and offering an excellent breakfast for the start of your day.
Mike
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 178 week(s) ago

Expedia Group verified review

All was fine, needs an option for a hair dryer and a kettle in the room. There was no mini fridge. Receptionist and breakfast where excellent.
Oscar
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 182 week(s) ago

Expedia Group verified review

No tiene agua caliente y se escucha demasiado ruido por los lugares alrededor
stacy
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 224 week(s) ago

Expedia Group verified review

Lovely place, the breakfast was excellent, friendly personable staff
Jorge
icon-Business with Partner
Business with Partner
4.0
/10
Reviewed 232 week(s) ago

Expedia Group verified review

No hay una buena relación entre calidad y precio. Al menos a mí me lo vendieron como un hotel de 65USD en Pana y es de unos 35USD. Ruidoso, deteriorado y sucio. E personal bien y los desayunos bien.
Ingrid
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 232 week(s) ago

Hotels.com verified review

I liked, nice friendly close to stores restaurants and Lake the only issue was the hot water not working at 💯 % breakfast was delicious very nice experience, thanks
Verified traveler
icon-Business and Leisure
Business and Leisure
8.0
/10
Reviewed 329 week(s) ago

Expedia Group verified review

Affordable and close to restaurants. It served my purpose well
Roberto
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 344 week(s) ago

Hotels.com verified review

GREAT SERVICE!!
Douglas
8.0
/10
Reviewed 370 week(s) ago

Hotels.com verified review

I was staying here as a single person, staff was fine, only one person spoke English! Facilities are a bit tired and outdated but we’re fine for me, my girlfriend would not stay there but lucky she in Canada!
Verified traveler
10.0
/10
Reviewed 411 week(s) ago

Expedia Group verified review

Nice Hotel
Ellen
icon-Family
Family
8.0
/10
Reviewed 412 week(s) ago

Hotels.com verified review

The grounds are very nice and perfect for outdoor gathering or resting. Room was small but comfortable and clean. Our Guatemalan family was very comfortable staying there. Great proximity to shopping on Calle Santander. Quiet. Felt very safe.
Ellen
icon-Family
Family
8.0
/10
Reviewed 412 week(s) ago

Hotels.com verified review

Garden was beautuful
Number of reviews per page
20
40

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Exterior 4 Grand Hotel Panajachel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
7.4
Pleasant
From 95 reviews
Cleanliness

7.8

Room Comfort

7.2

Location

8.0

Service and Facilites

8.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Grand Hotel Panajachel

Number of reviews per page
20
40
Top reviews
Olivia
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Based on previous reviews I was quite skeptical. Having my own experience at the Grand Hotel has made me realize I cannot make my decisions based on reviews. My hotel stay here was great! The staff: friendly, helpful and kind. The rooms: comfortable, quiet with VERY HOT WATER! I needed help connecting to wifi, done! I needed toiletries: provided. The breakfast that’s included in the very good price: delicious and good portion. The outdoor space: green and pleasant to walk around in. Is it high end like the Regis or the Marriott? NO! If you are expecting accommodations as such, go elsewhere. This is a growing town and this hotel is a comfortable spot that is walking distance to all the tourist areas. I was fortunate to visit during off peak season and my room was located in the back area. I can understand if you stay in a room located facing the street that it can be quite loud. With the friendly staff, I believe they would be happy to accommodate you in a quieter room if possible. I am very pleased with my stay here for the 3 nights and will definitely be staying here again in the future.
Read More
Lisa
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 71 week(s) ago

Expedia Group verified review

There was mold in our room, which made it difficult for me to breathe as I have asthma. We were supposed to stay three nights, but ended up having to leave as I couldn’t breathe properly. showed pictures to the front desk and tried to get a refund of the one night, but unfortunately was not able to. Expedia also tried for me to no avail.
Read More
Maria
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 72 week(s) ago

Expedia Group verified review

It was quiet and yet in the middle of a busy walkable area. Great breakfast. Great wifi reception. Beautiful gardens. Ask them to help you understand how to control the shower temperature.
Charon
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 83 week(s) ago

Expedia Group verified review

Property is outdated, but has pretty gardens and green areas. But it definitely needs to be remodeling! Staff was very nice and very helpful.
Juana
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 109 week(s) ago

Expedia Group verified review

It’s old and dirty!
Sam
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 110 week(s) ago

Hotels.com verified review

Rooms dated, good breakfast.
Karla
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 114 week(s) ago

Expedia Group verified review

Very quiet place and staff was friendly
Olivia
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 128 week(s) ago

Expedia Group verified review

The hotel and restaurant are incredible! The staff and service are impeccable. Super close to the port, the shopping street, and incredible restaurants. 10/10 would recommend.
Terry
icon-Leisure
Leisure
8.0
/10
Reviewed 177 week(s) ago

Expedia Group verified review

This hotel is a quiet, secluded garden in a busy little town, staffed by sunny, helpful people, and offering an excellent breakfast for the start of your day.
Mike
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 178 week(s) ago

Expedia Group verified review

All was fine, needs an option for a hair dryer and a kettle in the room. There was no mini fridge. Receptionist and breakfast where excellent.
Oscar
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 182 week(s) ago

Expedia Group verified review

No tiene agua caliente y se escucha demasiado ruido por los lugares alrededor
stacy
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 224 week(s) ago

Expedia Group verified review

Lovely place, the breakfast was excellent, friendly personable staff
Jorge
icon-Business with Partner
Business with Partner
4.0
/10
Reviewed 232 week(s) ago

Expedia Group verified review

No hay una buena relación entre calidad y precio. Al menos a mí me lo vendieron como un hotel de 65USD en Pana y es de unos 35USD. Ruidoso, deteriorado y sucio. E personal bien y los desayunos bien.
Ingrid
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 232 week(s) ago

Hotels.com verified review

I liked, nice friendly close to stores restaurants and Lake the only issue was the hot water not working at 💯 % breakfast was delicious very nice experience, thanks
Verified traveler
icon-Business and Leisure
Business and Leisure
8.0
/10
Reviewed 329 week(s) ago

Expedia Group verified review

Affordable and close to restaurants. It served my purpose well
Roberto
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 344 week(s) ago

Hotels.com verified review

GREAT SERVICE!!
Douglas
8.0
/10
Reviewed 370 week(s) ago

Hotels.com verified review

I was staying here as a single person, staff was fine, only one person spoke English! Facilities are a bit tired and outdated but we’re fine for me, my girlfriend would not stay there but lucky she in Canada!
Verified traveler
10.0
/10
Reviewed 411 week(s) ago

Expedia Group verified review

Nice Hotel
Ellen
icon-Family
Family
8.0
/10
Reviewed 412 week(s) ago

Hotels.com verified review

The grounds are very nice and perfect for outdoor gathering or resting. Room was small but comfortable and clean. Our Guatemalan family was very comfortable staying there. Great proximity to shopping on Calle Santander. Quiet. Felt very safe.
Ellen
icon-Family
Family
8.0
/10
Reviewed 412 week(s) ago

Hotels.com verified review

Garden was beautuful
Number of reviews per page
20
40