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- Hotel in JEN Hong Kong by Shangri-La
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JEN Hong Kong by Shangri-La
Hotels
8.8
/10
Very Good
992 reviews
What Guests Say About Their Stay
veronica t.
9.7
/ 10
strategic location, only a few steps to HKU MTR station, cake shop in front of hotel, many restaurants and mini market around the hotel.. the service is great, stay here for a week and for sure will come back to stay here if we're going to HongKong again.
Anup
10.0
/ 10
Excellent location. Great amenities. good views. Comfortable room. Close to metro and tram station. Groceries and mom and pop restaurants closeby.
Mayah
10.0
/ 10
Billy was amazing! I stayed 6 nights and he made sure my stay was as comfortable as possible!
MICHAEL
10.0
/ 10
Customer service is excellent and very helpful. I would recommend to friends and family 👍. We had river views room on 17 th floor.
In the Area
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508 Queens Road West Western District, Central And Western District, Hong Kong, Hong Kong Island, 000000
Main Facilities
Read More
AC
Restaurant
24-Hour Front Desk
Parking
Read More
Available Room Types in JEN Hong Kong by Shangri-La
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What's around JEN Hong Kong by Shangri-La
508 Queens Road West Western District, Central And Western District, Hong Kong, Hong Kong Island, 000000
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Discover More About JEN Hong Kong by Shangri-La
Location
Staying at JEN Hong Kong by Shangri-La is a good choice when you are visiting Shek Tong Tsui.
About JEN Hong Kong by Shangri-La
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from JEN Hong Kong by Shangri-La exclusively for you.
JEN Hong Kong by Shangri-La is a hotel with great comfort and excellent service according to most hotel's guests.
Staying at JEN Hong Kong by Shangri-La will surely satisfy you with its great hospitality and affordable price.
All facilities in JEN Hong Kong by Shangri-La
Others
Public Facilities
- Early check-in
- Parking
- Room service
- Coffee shop
- Safety deposit box
- Restaurant
Hotel Services
- Concierge
- Money changer
- Medical service
- 24-hour security
- 24-hour Receptionist
Food and Drinks
- Buffet breakfast
- Continental breakfast
Things to Do
- Health club
General
- AC
Accessibilty
- Wheelchair accessible
Nearby Facilities
- ATM/Banking
Accommodation Policy & General Information in JEN Hong Kong by Shangri-La
Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
Breakfast is offered to Adult only.
Check-in/Check-out Time
Check-in:
15:00 - 15:00
Check-out:
12:00 - 12:00
Hotel policy is not yet available.
General Information
Popular Facilities | AC, Restaurant, 24-Hour Front Desk, Parking |
Check-In / Check-Out Time | From 15:00 - 15:00 - to 12:00 - 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at JEN Hong Kong by Shangri-La | 283 |
Number of floors in JEN Hong Kong by Shangri-La | 28 |
Another facilities in JEN Hong Kong by Shangri-La | Early check-in, Room service, Coffee shop, Safety deposit box, Concierge |
Frequently asked question in JEN Hong Kong by Shangri-La
What are available facilities at JEN Hong Kong by Shangri-La?
There are top facilites at JEN Hong Kong by Shangri-La such as AC, Restaurant, 24-Hour Front Desk, Parking. (some may require extra charges)
What is normal check-in & check-out time at JEN Hong Kong by Shangri-La?
The standard check-in time at JEN Hong Kong by Shangri-La is starting from 15:00 - 15:00 while the latest check-out time is at 12:00 - 12:00
Does JEN Hong Kong by Shangri-La provide breakfast?
Yes, JEN Hong Kong by Shangri-La provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of JEN Hong Kong by Shangri-La?
JEN Hong Kong by Shangri-La is a 0.0-star hotel.
How many floors does JEN Hong Kong by Shangri-La have?
JEN Hong Kong by Shangri-La has 28 floors.
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More Reviews from Other Guests in JEN Hong Kong by Shangri-La
Overall Ratings & Reviews JEN Hong Kong by Shangri-La
Traveloka (37)
Other sources (955)
8.8
Very Good
From 955 reviews
Cleanliness
8.8
Room Comfort
8.6
Location
8.0
Service and Facilites
9.0
Sort by
Most Relevant
Preferences
See All
Traveler Reviews JEN Hong Kong by Shangri-La
Number of reviews per page
20
40
Top reviews
Michael
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Overall good
Yvonne
Friends and Family
8.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
Conveniently located near MTR and surrounded by eateries. Not the most modern rooms but very clean and comfortable. An in-room Nespresso machine would have been great. Staff were helpful and cheerful throughout with special mention to Benjamin, Leon and Sharon.
Anup
Business
10.0
/10
Reviewed 16 week(s) ago
Hotels.com verified review
Excellent location. Great amenities. good views. Comfortable room. Close to metro and tram station. Groceries and mom and pop restaurants closeby.
Sui Ping
Leisure with Partner
8.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
JEN is a very nice hotel.
I loved the convenience for getting around the city by MTR (the subway). When you get out of the exit, JEN is right around the corner.
The neighborhood has almost everything such as dim sum take out, market, fast food restaurants, doctors, supermarket etc.
The only Malaysian restaurant is on the 2/F. The foods and service are pretty good. There is a lounge, swimming pool and gym on the top floor. You may enjoy the excellent harbor view while you are working out.
This is my 3rd time to stay in JEN. For sure will do it again when I come to visit my family next time.
Read More
Glenn
8.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
A Ok. Subpar buffet breakfast for 4 star hotel, but Excellent service. Pastries/Danish taste about a week old
Mayah
Business
10.0
/10
Reviewed 19 week(s) ago
Hotels.com verified review
Billy was amazing! I stayed 6 nights and he made sure my stay was as comfortable as possible!
MICHAEL
10.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
Customer service is excellent and very helpful. I would recommend to friends and family 👍. We had river views room on 17 th floor.
Tetiwa
Leisure
8.0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
Great location close to metro station and plenty of dining options. Staff were professional and friendly.
Nadia
4.0
/10
Reviewed 21 week(s) ago
Expedia Group verified review
N/A
Andrew Hamilton
Leisure with Partner
10.0
/10
Reviewed 22 week(s) ago
Expedia Group verified review
Great stay near Victoria tram way and harbor cruise
Restaurant were very attentive
Door staff were more than ready to help with wheelchair
Great harbor view no other entertainment required
TZE-LAN
10.0
/10
Reviewed 23 week(s) ago
Expedia Group verified review
Nice pool
Ming-Hsuan
Business
6.0
/10
Reviewed 24 week(s) ago
Expedia Group verified review
The AC did not work well in my room. It did not work well even after asking the front desk to fix it. It was a bit hot even though I turned the AC all the way down to the limit.
Laam
Business and Leisure Family
6.0
/10
Reviewed 25 week(s) ago
Expedia Group verified review
Clean
Kiki
8.0
/10
Reviewed 25 week(s) ago
Hotels.com verified review
It was okay but my room was right by the lift which I could heard all the noise at night
Inderjit Singh
Leisure
10.0
/10
Reviewed 25 week(s) ago
Expedia Group verified review
Good staff. Very helpful
Harshal
Leisure with Partner
10.0
/10
Reviewed 26 week(s) ago
Expedia Group verified review
Great hotel and location to the MRT (less than 1 min walk)
Erik
Leisure with Partner
10.0
/10
Reviewed 27 week(s) ago
Expedia Group verified review
Very friendly and helpful staff. Nice spacious rooms.
Edmund
Leisure
10.0
/10
Reviewed 27 week(s) ago
Expedia Group verified review
Excellent location, within a quiet neighbourhood with good accessibility
Enoch
Friends and Family
10.0
/10
Reviewed 28 week(s) ago
Hotels.com verified review
Convenient
Quiet
Leah
Leisure
10.0
/10
Reviewed 30 week(s) ago
Expedia Group verified review
Perfect for my tourism visit from the US. Great location and nice area. Had an easy time with everything and the room was clean and comfortable.
Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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Overall Ratings & Reviews JEN Hong Kong by Shangri-La
Traveloka (37)
Other sources (955)
8.8
Very Good
From 955 reviews
Cleanliness
8.8
Room Comfort
8.6
Location
8.0
Service and Facilites
9.0
Sort by
Most Relevant
Preferences
See All
Traveler Reviews JEN Hong Kong by Shangri-La
Number of reviews per page
20
40
Top reviews
Michael
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Overall good
Yvonne
Friends and Family
8.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
Conveniently located near MTR and surrounded by eateries. Not the most modern rooms but very clean and comfortable. An in-room Nespresso machine would have been great. Staff were helpful and cheerful throughout with special mention to Benjamin, Leon and Sharon.
Anup
Business
10.0
/10
Reviewed 16 week(s) ago
Hotels.com verified review
Excellent location. Great amenities. good views. Comfortable room. Close to metro and tram station. Groceries and mom and pop restaurants closeby.
Sui Ping
Leisure with Partner
8.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
JEN is a very nice hotel.
I loved the convenience for getting around the city by MTR (the subway). When you get out of the exit, JEN is right around the corner.
The neighborhood has almost everything such as dim sum take out, market, fast food restaurants, doctors, supermarket etc.
The only Malaysian restaurant is on the 2/F. The foods and service are pretty good. There is a lounge, swimming pool and gym on the top floor. You may enjoy the excellent harbor view while you are working out.
This is my 3rd time to stay in JEN. For sure will do it again when I come to visit my family next time.
Read More
Glenn
8.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
A Ok. Subpar buffet breakfast for 4 star hotel, but Excellent service. Pastries/Danish taste about a week old
Mayah
Business
10.0
/10
Reviewed 19 week(s) ago
Hotels.com verified review
Billy was amazing! I stayed 6 nights and he made sure my stay was as comfortable as possible!
MICHAEL
10.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
Customer service is excellent and very helpful. I would recommend to friends and family 👍. We had river views room on 17 th floor.
Tetiwa
Leisure
8.0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
Great location close to metro station and plenty of dining options. Staff were professional and friendly.
Nadia
4.0
/10
Reviewed 21 week(s) ago
Expedia Group verified review
N/A
Andrew Hamilton
Leisure with Partner
10.0
/10
Reviewed 22 week(s) ago
Expedia Group verified review
Great stay near Victoria tram way and harbor cruise
Restaurant were very attentive
Door staff were more than ready to help with wheelchair
Great harbor view no other entertainment required
TZE-LAN
10.0
/10
Reviewed 23 week(s) ago
Expedia Group verified review
Nice pool
Ming-Hsuan
Business
6.0
/10
Reviewed 24 week(s) ago
Expedia Group verified review
The AC did not work well in my room. It did not work well even after asking the front desk to fix it. It was a bit hot even though I turned the AC all the way down to the limit.
Laam
Business and Leisure Family
6.0
/10
Reviewed 25 week(s) ago
Expedia Group verified review
Clean
Kiki
8.0
/10
Reviewed 25 week(s) ago
Hotels.com verified review
It was okay but my room was right by the lift which I could heard all the noise at night
Inderjit Singh
Leisure
10.0
/10
Reviewed 25 week(s) ago
Expedia Group verified review
Good staff. Very helpful
Harshal
Leisure with Partner
10.0
/10
Reviewed 26 week(s) ago
Expedia Group verified review
Great hotel and location to the MRT (less than 1 min walk)
Erik
Leisure with Partner
10.0
/10
Reviewed 27 week(s) ago
Expedia Group verified review
Very friendly and helpful staff. Nice spacious rooms.
Edmund
Leisure
10.0
/10
Reviewed 27 week(s) ago
Expedia Group verified review
Excellent location, within a quiet neighbourhood with good accessibility
Enoch
Friends and Family
10.0
/10
Reviewed 28 week(s) ago
Hotels.com verified review
Convenient
Quiet
Leah
Leisure
10.0
/10
Reviewed 30 week(s) ago
Expedia Group verified review
Perfect for my tourism visit from the US. Great location and nice area. Had an easy time with everything and the room was clean and comfortable.
Number of reviews per page
20
40