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  1. Hotel
  2. Hong Kong(622 hotel)
  3. Hong Kong(622 hotel)
  4. Wan Chai(77 hotel)
  5. Causeway Bay(40 hotel)
  6. The Excelsior Hong Kong

The Excelsior Hong Kong

Hotel
281 Gloucester Road, Causeway Bay, Causeway Bay, Hong Kong, Hong Kong Island, Hong Kong
EXTERIOR_BUILDING The Excelsior Hong Kong
Featured Image The Excelsior Hong Kong
Featured Image The Excelsior Hong Kong
BEDROOM The Excelsior Hong Kong
BEDROOM The Excelsior Hong Kong
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Impressive
8.8/10
According to 77 guests
4 guests talked about great location
Great place, near shopping place, easy to reach from airport.
Chrisnaldy Y.
See all reviews
Based on 2,795 traveler reviews
Hotel facility
Parking
24-Hour Front Desk
Elevator
Restaurant
WiFi

Nearby attractions
Sogo Mall
(0.16 km)
Causeway Bay Station
(0.23 km)
Hong Kong Sogo
(0.23 km)
Hysan Place
(0.24 km)
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Review by Traveloka users

Based on 77 reviews

8.8
Impressive
Fantastic
27
Very Good
44
Satisfying
4
Average
2
Poor
0
Cleanliness
Comfort
Meal
Location
Service
Show reviews that mention...
6.7
- Business travel
Suite room is spacious but old, need to refurbish
8.5
- Backpacking
It was such a good experience. Really good customer service and not far from the MTR station. They also provided a free shuttle bus station to and from Hong Kong station to the hotel.
10
- Business travel
Service excellence, buy online and get upgrade to excelsior suite. high floor
9.7
- Family vacation
Great location in Causeway Bay, close to shopping area and MTR station
9.7
- Romantic Vacation
Well the hotel room quite small (kind of something room) but overall I am satisfied with the view from our room, the easiest access and the food? Was crazy delicious.
8.8
- Family vacation
Great place, near shopping place, easy to reach from airport.
9.7
- Business travel
Nice hotel and good services, thanks
8.8
- Backpacking
The room was very great I think and comfortable to stay 1 night
8.8
- Family vacation
Location was great. We checked in at 10 am and the room was ready even though it was busy period.
8.6
- Family vacation
Check in and check out is rather chaotic, can't understand why you don't open 1 counter specially for airline crew. Further while during the check in I was assisted by a trainee - she was good professional and very courteous, connected with the guest and showed empathy. Upon check out I was assisted by another trainee - no manners, and no hospitality at all. The way talked to the guest, very arrogant cocky creating the feeling that I was bothering him for making him work that day. Housekeeping staff and Concierge staff all are great and super friendly.
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Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
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Hotel facility

Description

Hotel policy

  • Hotel Services
    • 24-hour Receptionist
    • Concierge
    • Laundry service
    • Express check-in
    • Express check-out
    • Laundry service
    • Luggage storage
    • Multilingual staff
    • Porter
    • Tours
    • Wedding service
  • Things to Do
    • Health club
    • Spa
    • Sauna
    • Spa
    • Spa
    • Steam room
  • Public Facilities
    • Coffee shop
    • Elevator
    • Safety deposit box
  • Business Facilities
    • Business center
    • Conference room
    • Meeting facilities
  • Nearby Facilities
    • Gift shop
    • Hair salon
    • Shops
  • Food and Drinks
    • Bar
    • Breakfast (surcharge)
  • Transportation
    • Car rental
    • Valet parking (surcharge)
  • Connectivity
    • Free WiFi
    • LAN Internet
  • Kids and Pets
    • Babysitting with surcharge
  • Shuttle Service
    • Airport transfer (surcharge)

      Check-in and Check-out Time

      Check-in: 2:00 PM
      Check-out: 12:00 PM

      Location
      The Excelsior Hong Kong is a hotel in a good neighborhood, which is located at Causeway Bay.

      The hotel is located only 5.8 km away from Hong Kong Tramways.

      Not only well positioned, but The Excelsior Hong Kong is also one of hotels near the following World Trade Centre within 0.03 km and Noon Day Gun within 0.05 km.

      About The Excelsior Hong Kong

      The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

      Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

      24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

      The Excelsior Hong Kong is a hotel with great comfort and excellent service according to most hotel's guests.

      Get precious and unforgettable moment during your stay at The Excelsior Hong Kong.

      You must present a photo ID when checking in. Your credit card is charged at the time you book. Bed type and smoking preferences are not guaranteed.Your reservation is prepaid and is guaranteed for late arrival. The total charge includes all room charges and taxes, as well as fees for access and booking. Any incidental charges such as parking, phone calls, and room service will be handled directly between you and the property.
      Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.