AJ Grand Hotel

We had to face issues right from checkin. Hotels.com let me book for two adults and a teen child but hotel did not accept this. I had to show the confirmation emails to be checked in. Even after sharing my check in experience there as no response from hotel. The rooms here cannot accommodate three as listed. I had to change to bigger to a suite which too did not accommodate three (no sofa bed). Rooms were not clean we had to consistently ask / remind staff to clean, provide toilet paper or bathroom towels. The breakfast was great. Good selection of items, friendly staff and freshly made dosas and Omellettes did balance out the other poor experience to an extent. I will not be picking this for my next stay though.

The staff was very friendly and very helpful. Numerous in house restaurants and also has health spa as well pool. Family friendly

A WESTERN TRAVELLER REVIEW The hotel was of a higher standard than most Indian hotels I have stayed in. But by western hotel standards it was poor. If Marriott is 10/10, Holiday Inn is 7/10, this was a 4/10. The shower head sprayed up and over the shower, flooding the bathroom. The breakfast had flies feasting on my breakfast before me. (I ended up in Burger King for breakfast) Room service- I ordered a plain chicken burger with fries. I asked for the burger and bun only. I received a veggie burger with everything on it. Neither the fries or burger tasted good. The electric went off a couple of times. The light switches in the bedroom are a form of entertainment. On a positive note, the laundry was excellent. The room had no bugs. The mini fridge was cold. The pillows were good.

Wonderful breakfast. Room is very clean. Wonderful staff.

Location, food was good, clean

Clean rooms, but a bit dated. Has all the amenities (wi-fi, toiletries in bathroom etc). However the light and fan switches were not at all intuitive. We could not turn off the lights without turning off the fan and had to leave one light on the whole night. Restuarant inside the hotel was good with a full veg menu

Well decorated hotel with amazing food. Thoroughly enjoyed my stay.

Great hotel and location to stay in Mangalore

Nice property

For the price they charge, service is very poor. They are inflexible , staff needs training.

This property offers lovely facilities and wonderful food at their restaurants and exceptional service while dining. All staff members are very attentive and ready to help. The only drawback was the shower stall that was not totally clean. There is much scum build up around corners and sink fixture could be cleaner. Overall, it was a pleasurable stay and we would stay again when in Mangalore. Very good value for money spent.

Small property yet good dining options in the hotel and around the hotel. Very central. Staff were good, helpful and polite.

Excellent hotel, at the heart of Mangalore. Has 2 restaurants, bar, great service and good food!

We stayed one night at this hotel. A J Grand has pub on 7th floor and we stayed at 5th floor. We called multiple times that we couldn’t sleep due to the pub loud music. The front-desk representative told me that it will be there till 12:30 am midnight. We were surprised of the response of the hotel that they couldn’t do anything. The music was very loud and with intensive vibration. Our sleep was disrupted due to the hotel facilities of Pub which were out of their control. We stayed at Executive room with higher hotel charges per night. Breakfast & staff services were excellent.

Excellent hotel, friendly staff - made me feel very welcome.

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The AJ Grand Mangalore was excellent right from service to the dining. Newer hotel with amazing food.

A pleasant stay at the AJ Grand hotel. Rooms are generous, clean and modern. Staff were polite and pleasant, always at our service. Location perfect.

The breakfast buffet was good. The rooms were clean

Hotel is maintained well, would definitely prefer to stay when travelling with family