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The Grand Imperial - Heritage Hotel

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7.6
/10
Pleasant
154 reviews

What Guests Say About Their Stay

john

10.0
/ 10
Great heritage hotel !!! We do not get service like this in the USA!!!! From the time we arrived the staff was engaging, attentive and knowledgeable. So many little things made out stay memorable. Our room was like a suite, clean and welcoming. From the afternoon tea to the nightly entertainment. The front desk staff were very professional, friendly and outgoing. They started our stay out right by telling us about the property and all it had to offer . We did use the spa services and they were fantastic. The breakfast staff were excellent as well , they made us feel like royalty every time we ate in the restaurant. The restaurant staff were very diligent in making sure we understood all the different selections they had to offer , and it was great to have them explain what the different foods were and make suggestions on what they felt was good. Thank you for being very patient with us Americans. And finally the location of the property is great !!! It is close enough to everything, yet not in the ruckus of the hotel zone. Had a great courtyard and a very nice pool. We highly recommend this property to everyone traveling from the USA, reasonably priced with service that goes above and beyond.

Kara

10.0
/ 10
Beautiful historical property rich in culture and color. I loved very much . I would stay again.

Katherine

10.0
/ 10
I really enjoyed the welcoming environment. The hotel was quiet and relaxing and I loved the pool and gardens.
In the Area
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M.G. Road opposite to DM Bunglow, Near to Sai ki Takiya, Āgra, Uttar Pradesh, India, 282001

Main Facilities

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Swimming Pool
Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
Staying at The Grand Imperial - Heritage Hotel is a good choice when you are visiting Agra. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around The Grand Imperial - Heritage Hotel

M.G. Road opposite to DM Bunglow, Near to Sai ki Takiya, Āgra, Uttar Pradesh, India, 282001
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Lobby The Grand Imperial - Heritage Hotel
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Discover More About The Grand Imperial - Heritage Hotel

Location
Staying at The Grand Imperial - Heritage Hotel is a good choice when you are visiting Agra.

About The Grand Imperial - Heritage Hotel

From business event to corporate gathering, The Grand Imperial - Heritage Hotel provides complete services and facilities that you and your colleagues need.

The Grand Imperial - Heritage Hotel is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.

This hotel is an ideal choice for you, novice to professional golfers.

Have fun with various entertaining facilities for you and the whole family at The Grand Imperial - Heritage Hotel, a wonderful accommodation for your family holiday.

Spa treatment is one of the main features of the hotel. Pamper yourself with the relaxing treatment that rejuvenates you.

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Get precious and unforgettable moment during your stay at The Grand Imperial - Heritage Hotel.

All facilities in The Grand Imperial - Heritage Hotel

Bar, Cafe and Lounge The Grand Imperial - Heritage Hotel
Bar, Cafe and Lounge
Swimming Pool The Grand Imperial - Heritage Hotel
Swimming Pool
Entertainment Facility The Grand Imperial - Heritage Hotel
Entertainment Facility
Functional Hall The Grand Imperial - Heritage Hotel
Functional Hall
Common Space The Grand Imperial - Heritage Hotel
Common Space

Hotel Services

  • Laundry service
  • Welcoming drinks
  • Multilingual staff
  • Express check-in
  • Newspaper in lobby
  • Wedding service
  • Luggage storage
  • Express check-out
  • Porter
  • 24-hour Receptionist
  • Concierge

Things to Do

  • Waterpark
  • Outdoor pool
  • Spa
  • Garden
  • Waterslide
  • Pool sun loungers

Public Facilities

  • Coffee shop
  • Coffee/tea in lobby
  • Elevator
  • Smoke-free area
  • Safety deposit box

Business Facilities

  • Conference center
  • Meeting rooms
  • Conference rooms
  • Computer station
  • Business center

Transportation

  • Limited parking
  • Shopping center shuttle (surcharge)
  • Area shuttle with surcharge
  • Valet parking

General

  • Rooftop terrace
  • Banquet
  • Ballroom
  • Parking

Food and Drinks

  • Poolside bar
  • Breakfast
  • Snack bar

Nearby Facilities

  • Shops
  • Hair salon
  • ATM/Banking

Connectivity

  • LAN Internet
  • Free WiFi

Accessibilty

  • Accessible parking
  • Accessible path of travel

Shuttle Service

  • Train station pickup

Sports and Recreations

  • Game room

Accommodation Policy & General Information in The Grand Imperial - Heritage Hotel

Check-in/Check-out Time

Check-in:
From 12:00
Check-out:
Before 10:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Safety features at this property include a fire extinguisher
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
, This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.

Pets

Pets Not Allowed
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General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 12:00 - to 10:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at The Grand Imperial - Heritage Hotel
30
Number of floors in The Grand Imperial - Heritage Hotel
1
Another facilities in The Grand Imperial - Heritage Hotel
Laundry service, Welcoming drinks, Multilingual staff, Express check-in, Newspaper in lobby

Frequently asked question in The Grand Imperial - Heritage Hotel

What are available facilities at The Grand Imperial - Heritage Hotel?
There are top facilites at The Grand Imperial - Heritage Hotel such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at The Grand Imperial - Heritage Hotel?
The standard check-in time at The Grand Imperial - Heritage Hotel is starting from From 12:00 while the latest check-out time is at Before 10:00
Does The Grand Imperial - Heritage Hotel provide breakfast?
Yes, The Grand Imperial - Heritage Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of The Grand Imperial - Heritage Hotel?
The Grand Imperial - Heritage Hotel is a 4.0-star hotel.
How many floors does The Grand Imperial - Heritage Hotel have?
The Grand Imperial - Heritage Hotel has 1 floors.
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More Reviews from Other Guests in The Grand Imperial - Heritage Hotel

7.6
Pleasant
From 153 reviews
Cleanliness

8.2

Room Comfort

8.0

Location

7.0

Service and Facilites

8.0

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Traveler Reviews The Grand Imperial - Heritage Hotel

Number of reviews per page
20
40
Top reviews
Szymon
icon-Family
Family
8.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Excellent staff, restaurant on site serves good food.
john
10.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

Great heritage hotel !!! We do not get service like this in the USA!!!! From the time we arrived the staff was engaging, attentive and knowledgeable. So many little things made out stay memorable. Our room was like a suite, clean and welcoming. From the afternoon tea to the nightly entertainment. The front desk staff were very professional, friendly and outgoing. They started our stay out right by telling us about the property and all it had to offer . We did use the spa services and they were fantastic. The breakfast staff were excellent as well , they made us feel like royalty every time we ate in the restaurant. The restaurant staff were very diligent in making sure we understood all the different selections they had to offer , and it was great to have them explain what the different foods were and make suggestions on what they felt was good. Thank you for being very patient with us Americans. And finally the location of the property is great !!! It is close enough to everything, yet not in the ruckus of the hotel zone. Had a great courtyard and a very nice pool. We highly recommend this property to everyone traveling from the USA, reasonably priced with service that goes above and beyond.
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Andrew
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 133 week(s) ago

Expedia Group verified review

Very nice colonial property. Excellent attentive staff
Joanne
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 141 week(s) ago

Expedia Group verified review

Hotel was dreary. Stayed for 2 nights and room was not made up on second day. Had to request clean towels. And for some reason, all the towels were damp. Food in restaurant was mediocre. Staff not attentive. Huge disappointment!
Kara
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 164 week(s) ago

Expedia Group verified review

Beautiful historical property rich in culture and color. I loved very much . I would stay again.
massoud
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 175 week(s) ago

Expedia Group verified review

nice old property but has not maintained properly
John F
icon-with Partner
with Partner
6.0
/10
Reviewed 339 week(s) ago

Hotels.com verified review

Was a nice hotel, but the room wasn’t as described in hotels.com information. There was no furnished terrace, or deep soak bath in the deluxe room. The room we were given, 112, smelled very damp and disturbed my sleep. In addition, there was no double bed, just 2 singles pushed together and made up as a double. The bed was also too short for me, due to the footboard - I’m approx 5’8” tall. On mentioning my concerns to the manager the next day though, we were upgraded to a luxury room, which did have the bathtub and the furnished terrace, and smelled better. The bed was bigger and thus more comfortable, thus I give good marks for service. Breakfast was exceptionally good.
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Picklu
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 342 week(s) ago

Hotels.com verified review

All very good.
Verified traveler
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 355 week(s) ago

Expedia Group verified review

We spent two nights at this beautiful heritage hotel, I loved the old fashioned brass padlocks on the doors. Our room was spacious, beautiful and clean, but a little dark and the blinds could not be opened. As the room opened onto an open baloney road noise could be hear thought out the night. I was told at check in that our room had been up-graded, however we booked and received a deluxe Room, so at the loss on that one. Restaurant was overpriced and food unappealing. At breakfast waiting an age for 2 omelettes to be made, despite the restaurant being mostly empty. On our second night we were given the bill after ordering 1 after dinner drink which made us feel most unwelcome. The hotel hosted a wedding during our stay, which detracted from the traditional Indian dance show by the pool on the first night and prevented us from using the pool or sleeping on the second night due to load music and fireworks. When we mentioned this to the staff on check out she just smiled at us.
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Katherine
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 367 week(s) ago

Hotels.com verified review

I really enjoyed the welcoming environment. The hotel was quiet and relaxing and I loved the pool and gardens.
Ajay
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 369 week(s) ago

Expedia Group verified review

Stayed at the Grand Imperial in August, the staff was very welcoming especially Mamta at the front desk who was very helpful. The rooms were clean and very specious with decor representing the time the building was built in the early 1900’s and distinctly maintains its charm. Staying here you feel like one is experiencing history, The front lawn is of a good size and feels intimate, the swimming pool is clean and a good to relax after wandering around the city. The hotel also hosts a puppet show by local artists and provides complimentary mehendi (henna) by a friendly lady named Sabiya. The breakfast is great with a good selection of Indian and continental options but the restaurant though good is a little pricy. The hotel doesn’t have a gym and the roof is accessible and you can see the Taj Mahal. Me and my family greatly enjoyed our stay and would highly recommend this hotel.
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Verified traveler
icon-with Partner
with Partner
10.0
/10
Reviewed 380 week(s) ago

Hotels.com verified review

The staff was amazing. Great service and facilities
Vacationer
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 385 week(s) ago

Expedia Group verified review

If you like "old" this is for you. It's kinda like -- taking a step back in time.
Victoria
icon-with Friends
with Friends
10.0
/10
Reviewed 392 week(s) ago

Hotels.com verified review

Great little colonial hotel, in Agra. The hotel was extremely secure, staff lovely and the breakfast out of this world. Hotel a little tired but on average great value for money.
Verified traveler
6.0
/10
Reviewed 393 week(s) ago

Hotels.com verified review

Beautiful grounds and historical hotel. Hot water and shower didn't work. Bathroom lights didn't work. But loved the place if those things are fixed.
Janet
icon-with Partner
with Partner
10.0
/10
Reviewed 395 week(s) ago

Hotels.com verified review

Devansh the general Manager was so charming enthusiastic and helpful. He was like Dev from the Marigold Hotel on speed. Area is noisy but once inside a complete oasis of calm. Wonderful period hotel with great history so don’t miss the experience. 10 minutes from the Taj Mahal
Verified traveler
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 395 week(s) ago

Expedia Group verified review

The overall ambience, lawns, pool, and rooms were all great. The restaurant seemed too over priced. Better quality food at better prices available elsewhere in Agra.
RIX
icon-Leisure
Leisure
8.0
/10
Reviewed 398 week(s) ago

Expedia Group verified review

It is located between the Agra Contt and famous tourist attractions with affordable price. Hair drier was not available in the hotel.
Sturczer
8.0
/10
Reviewed 400 week(s) ago

Hotels.com verified review

The staff have been amazing on all my 5 days of my stay . But they have to change few things in their rooms. If you are allergyc then is not your hotel. rooms are very dry and moldy in bathroom. The room are frash painted and the rooms service is very focused to help you.
Verified traveler
10.0
/10
Reviewed 402 week(s) ago

Expedia Group verified review

I highly recommend you stay at the Grand Imperial in Agra. I felt transported back in time with the architecture and beautiful garden. We got a deluxe room which was spacious and nicely decorated. At night, there was a puppet show, henna artist, and folk music. The dinner buffet featured live musicians (who were teaching guests how to play some of the instruments) and delicious North Indian dishes. They also had freshly made garlic naan brought to your table. If you're looking to treat yourself to a hotel with character, stay at the Grand Imperial. (Only thing is they say the entertainment at night is "complimentary," but the performers and artists may try to pressure you to buy their products or give money.)
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Number of reviews per page
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Disclaimer

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