The Leela Hyderabad Banjara Hills

Amazing hotel

Food bland

It was my first time staying there and service was top notch. Always stayed at Park Hyatt and Leela was exceptional. The staff and service was exceptional too and will definitely be back there during my next trip to India.

The property was very clean, nicely setup and had multiple options for dining both within the hotel As well as the vicinity. The staff especially team members like Karishma, Neha they are very pleasant to work with. They take the time to understand your request and mostly able to accommodate accordingly. The SPA and salon is beautiful and great staff. Added bonus - tons of shopping within walking distance.

Excellent

Went above and beyond to accommodate our stay for 4 nights. Provided free lounge access as an upgrade.

The staff are courteous but more training is required. I liked the dining, SPA and fitness center experience. While th check in experience was good, the check o in t experience needs work. Taking care of guest experience needs work. Management needs to be more visible. Noise abatement needs to be considered. The property is next to a busy corridor and noise starts as early as 4 AM when the water tanker comes in (backs in to the property). The SPA experience was great. The therapist was well experienced. Sapna, Pradeep and team were great at the fitness center. They helped me correct some techniques which needed work on the rower and TRX. Appreciate the effort by the staff inspite of the property being new and still under construction in some parts. No management was visible in resolving customer experience issues reported. Leela experience was missing. I stayed at the Leela Mumbai property and this experience was very different. The only place management was very obvious and visible was at the dining (restaurant). The food fare was amazing and service was extraordinary.

Very clean and hospitable hotel

This is a truely superb hotel! The staff are polite, welcoming, attentive and we felt there wasn't anything they couldn't do for us. The staff were the best thing about our stay. They showed us around the services we wanted at the hotel and arranged an early check in! Notwithstanding the super breakfast, with a buffet and table menu. We used the bar in the evening. There's an extensive range of spirits and wine plus a good range of Indian, European and American beer at very good value. The staff made sure we had snacks and nibbles with our drinks. The rooms are spacious, soundproof, great bed and shower. Overall, a perfect place to stay. We will return!

This is a new hotel. Bathrooms are fantastic. Outstanding lobby. There is lot of confusion in dinning area. Most of them are still in training. The property is located in busy area. No view and surrounded by residential properties. Another side busy road. Overall, the property is close to everything and very clean.

Everything went off like a charm! It was a pleasant stay!

Beautiful property, staff are welcoming. Check in and check out are very convenient. Amisha at the front desk and several members are worth talking about. Unfortunately I can’t remember all the names.

We could not have had a more lovely stay at The Leela Hyderabad! Very friendly staff, beautiful accommodations. Highly recommend for anyone coming to the area.

Best hotel

Nice property and great staff.

Outstanding service in Leela Hyderabad. Great and extremely kind and professional people at the front desk, in the restaurant and throughout the property. The hotel looks new. My room was very clean with great and modern amenities in the bathroom. The TV has YouTube Netflix etc. Tbe restaurant is top notch. Fantastic food (I had dinner buffet) and equally great service. The restaurant service people and the restaurant manager are superb. Will definitely stay here again next time I am in Hyderabad.

We were one of the first guests to stay at The Leela - the hotel and its staff are exemplary - world class! We often stay at ultra-luxury hotels and this one exceeded our expectations. To The Leela staff, thank you for spoiling us. You have won us over as your lifetime customers whenever we come to Hyderabad! Imran

Je pense le meilleur hôtel à Hyderabad. Personnel très accueillant. Très propre. Bonne nourriture. Très jolie et chambre très spacieuse et propre Je recommande