What do past guests say about Amaris Hotel Pekanbaru?

Amaris Hotel Pekanbaru is well-known for its Location, Service and Facilites, Cleanliness, as reviewed by verified Traveloka guests.

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Amaris Hotel Pekanbaru

Name: Amaris Hotel Pekanbaru
Address: Jalan K.H.Wahid Hasyim No. 30 , Pekanbaru City Center, Pekanbaru, Riau, Indonesia, 28133, Jalan K.H.Wahid Hasyim No. 30, Riau, 28133, Indonesia
Rating: 8.3

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8.3

/10

Very Good

3,368 reviews

What Guests Say About Their Stay

Emi

9.1

/ 10

I had great several times stay here, nice, clean room, enjoy watching TV with international channel and newspaper/ novels in here, and don't worry about being thirsty because they provide a dispenser. Also delicious breakfast with various menus. Nearby to attraction location, such as Masjid Agung An-Nur, Pekanbaru Mall, Senapelan Plaza, Sukaramai Trade Center. Highly recommended to everyone!

Ganda O. D.

9.4

/ 10

clean room, good service strategic location

Lucky S.

8.5

/ 10

Recommendations for family vacations, clean hotel friendly service and a varied breakfast menu. Near everywhere and strategically located. If you go to Pekanbaru again, you will stay here again.

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anataska r.

10.0

/ 10

Hotel Amaris good service.

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Heri K. B.

10.0

/ 10

Comfortable and quiet, strategic location close to culinary center.

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In the Area

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Jalan K.H.Wahid Hasyim No. 30 , Pekanbaru City Center, Pekanbaru, Riau, Indonesia, 28133

Main Facilities

This accommodation offers:

Table tennis

Parking

Restaurant

Elevator

Laundry

ATM/Banking

Highlights at This Property

As a Preferred Partner Plus, this hotel has an outstanding performance that is regularly verified by Traveloka.

Great value in its class

High-quality service

Amaris Hotel Pekanbaru is a 2-star hotels that has been welcoming guests since 2010. The accommodation went through a renovation in 2015. Amaris Hotel Pekanbaru is part of Amaris under Santika Indonesia Hotels & Resorts. There are 99 rooms spread across 3 floors.

What's around Amaris Hotel Pekanbaru

Jalan K.H.Wahid Hasyim No. 30 , Pekanbaru City Center, Pekanbaru, Riau, Indonesia, 28133

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Discover More About Amaris Hotel Pekanbaru

General Information

Location

Located at Jalan K.H.Wahid Hasyim No. 30 in Pekanbaru, Indonesia. Those looking to explore will find Wisata Bukit Kapur Mini Grand Canyon, Mesjid Nurul Huda, and Tugu Songket Melayu nearby. Closest airport is Sultan Syarif Kasim II Airport (PKU), 7.408 km away from the accommodation.

Facilities & Amenities

Amaris Hotel Pekanbaru has Table tennis, Parking, Restaurant, Elevator, Laundry, and more.

Business Facilities

For guests traveling for work, Amaris Hotel Pekanbaru has Meeting facilities available on-site.

Contact

Email: pekanbaru@reservation.amarishotel.com
Phone number: +62761856111
Website: WWW.AMARISHOTEL.COM/PEKANBARU

All facilities in Amaris Hotel Pekanbaru

Facility

Table tennis

Others

Nearby Facilities

ATM/Bank
Supermarket
Launderette

Meals & Dining

Breakfast
Breakfast buffet

Guest Services

Newspaper in lobby
24-hour security
Newspaper stand
24-hour front desk

Public Facilities

Coffee/Tea in common areas
Restaurant
Elevator
Safety deposit box

Sports & Recreation

Table Tennis

Connectivity

Wi-Fi
Wi-Fi in public areas

Accommodation Facilities

Smoking area
Car park

Business Facilities

Meeting facilities

Accessibility

Accessible parking

Accommodation Policy & General Information in Amaris Hotel Pekanbaru

Check-in/Check-out Time

Check-in time: 14:00
Check-out time: 12:00

Additional Policy

Complimentary breakfast is provided for children aged 6 years and below when accompanied by a paying adult. Children above 8 years old will be charged at the regular adult breakfast rate.

General Information

Popular Facilities
Check-In / Check-Out Time	From 14:00 - to 12:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at Amaris Hotel Pekanbaru	99
Number of floors in Amaris Hotel Pekanbaru	3
Another facilities in Amaris Hotel Pekanbaru	ATM/Bank, Supermarket, Launderette, Breakfast, Breakfast buffet

Frequently asked question in Amaris Hotel Pekanbaru

What is normal check-in & check-out time at Amaris Hotel Pekanbaru?

The standard check-in time at Amaris Hotel Pekanbaru is starting from From 14:00 while the latest check-out time is at Before 12:00

Does Amaris Hotel Pekanbaru provide breakfast?

Yes, Amaris Hotel Pekanbaru provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is the star rating of Amaris Hotel Pekanbaru?

Amaris Hotel Pekanbaru is a 2.0-star hotel.

How many floors does Amaris Hotel Pekanbaru have?

Amaris Hotel Pekanbaru has 3 floors.

How many rooms are available at Amaris Hotel Pekanbaru?

Amaris Hotel Pekanbaru has 99 rooms in total.

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More Reviews from Other Guests in Amaris Hotel Pekanbaru

Overall Ratings & Reviews Amaris Hotel Pekanbaru

Traveloka (3,358)

Other sources (10)

8.4

Very Good

From 3,358 reviews

Provided by travelers on

Cleanliness

8.4

Room Comfort

8.4

Meal

8.2

Location

8.5

Service and Facilites

8.5

People often mention about Amaris Hotel Pekanbaru

All

Staff Friendliness (66)

Bedroom (62)

Distance to City Center (61)

Ambiance (54)

Taste (51)

Room Space (50)

Bathroom (49)

Variety (48)

Accessibility (41)

Wifi (41)

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Traveler Reviews Amaris Hotel Pekanbaru

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Customer reviews

Isfaini R.

10.0

/10

Reviewed 2 week(s) ago

Alhamdulillah, the service is very helpful for convenience.

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s***a

10.0

/10

Reviewed 4 week(s) ago

The service was very friendly and good. The staff were always smiling and very accommodating.

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Decylintje T.

7.3

/10

Reviewed 5 week(s) ago

The drains and sink drains were unclean. Animals had escaped onto the floor, and under and on top of the mattress.

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a***i

Business

8.5

/10

Reviewed 6 week(s) ago

The staff is friendly, the location is strategic, the rooms are clean and comfortable.

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a***i

Business

8.5

/10

Reviewed 6 week(s) ago

The staff is friendly, the rooms are clean and comfortable, and the location is strategic.

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Fitriani S.

10.0

/10

Reviewed 8 week(s) ago

The hotel is clean, the breakfast is okay, and the service is friendly.

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A***f

Business

10.0

/10

Reviewed 9 week(s) ago

Close to the business center and local government.

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S***a

Business

8.5

/10

Reviewed 10 week(s) ago

Good facilities, good service, standard rooms, good food, worth a try.

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E***a

10.0

/10

Reviewed 13 week(s) ago

Friendly staff, no deposit required, clean rooms, strategic location.

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Yoga Z.

10.0

/10

Reviewed 15 week(s) ago

Nice and comfortable place in the center of Pekanbaru city.

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1 people find it helpful

Verified Traveler

10.0

/10

Reviewed 17 week(s) ago

Staying at Amaris feels like home.

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R***n

Staycation

8.5

/10

Reviewed 17 week(s) ago

Near the Car Free Day area. That's great.

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2 people find it helpful

N***n

Business

8.5

/10

Reviewed 17 week(s) ago

There's no water heater, but there's a water dispenser on each floor. Thankfully, my room was close to the water dispenser, so I was happy to get water. The food was pretty average, but it's worth the price. 🫰

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nersSukhri H.

9.1

/10

Reviewed 17 week(s) ago

It's perfect for a return visit.

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Accommodation's Reply

13 Jul 2026

Dear Nurse Sukri H., Thank you for choosing Amaris Hotel Pekanbaru as your accommodation during your visit to Pekanbaru. Thank you for your positive review of our hotel. We are very pleased to hear that you were satisfied with the quality of service and facilities we provided, as well as the central location of Amaris Hotel Pekanbaru, close to the business center and restaurants. Thank you for sharing your positive experience. We hope to welcome you back to Pekanbaru again on your next visit. Sincerely, Hotel Manager, Yuki Maulana

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Yuhadi

Leisure

8.8

/10

Reviewed 18 week(s) ago

comfortable and clean hotel.....

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1 people find it helpful

Accommodation's Reply

13 Jul 2026

Dear Mr. Yuhadi, Thank you for choosing Amaris Hotel Pekanbaru as your accommodation during your visit to Pekanbaru. Thank you for your positive review of our hotel. We are very pleased that you were satisfied with the quality of our service and facilities. Amaris Hotel Pekanbaru is located in the heart of the city, close to the business center and restaurants. Thank you for sharing your positive experience. We hope to welcome you back to Pekanbaru again on your next visit. Sincerely, Hotel Manager, Yuki Maulana

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R***s

Transit

8.4

/10

Reviewed 19 week(s) ago

Location is a bit far from the airport but close to the city center. The room was clean, the bed was clean. The AC works properly and is cold. Got towels, soap, shampoo, and a nice toothbrush and toothpaste. Breakfast was okay, but the food was cold. Cons: There are some insects drowned in the soap container.

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Accommodation's Reply

13 Jul 2026

Dear Mr./Ms. R*s, Thank you for choosing Amaris Pekanbaru Hotel as your accommodation during your visit to Pekanbaru. Thank you also for your positive review of our hotel. We are delighted to hear that you were satisfied with the quality of service and facilities we provided, as well as Amaris Pekanbaru's central location, close to the business center and restaurants. Thank you for sharing your positive experience. We hope to welcome you back to Pekanbaru on your next visit. Sincerely, Hotel Manager, Yuki Maulana

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Fajrian R.

10.0

/10

Reviewed 20 week(s) ago

The service is great, I'm a regular here.

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Accommodation's Reply

13 Jul 2026

Dear Mr. Fajrian R., Thank you for choosing Amaris Hotel Pekanbaru as your accommodation during your visit to Pekanbaru. Thank you for your positive review of our hotel. We are very pleased to hear that you were satisfied with the quality of service and facilities we provided, as well as the central location of Amaris Hotel Pekanbaru, close to the business center and restaurants. Thank you for sharing your positive experience. We hope to welcome you back to Pekanbaru again on your next visit. Sincerely, Hotel Manager, Yuki Maulana

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Rahayu P. A.

8.5

/10

Reviewed 20 week(s) ago

The food is quite tasty and satisfying.

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Accommodation's Reply

13 Jul 2026

Dear Mr. Rahayu P.A., Thank you for choosing Amaris Hotel Pekanbaru as your accommodation during your visit to Pekanbaru. Thank you for your positive review of our hotel. We are very pleased to know that you were satisfied with the quality of service and facilities we provided, as well as the central location of Amaris Hotel Pekanbaru, close to the business center and restaurants. Thank you for sharing your positive experience. We hope to welcome you back to Pekanbaru again on your next visit. Sincerely, Hotel Manager, Yuki Maulana

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William A.

8.1

/10

Reviewed 21 week(s) ago

I think the hotel's location is good, as it's close to everything. There's a cheap and fast laundry service in front of the hotel. Finding dinner is also very easy, with plenty of delicious options. However, my complaint about the room was addressed but not resolved. There were many small cockroaches in the room, one of which came from the bathroom drain. I've encountered dozens of them in my room. Moving rooms has also had the same problem. Please pay more attention to pest control, and if necessary, call a service to address this issue, considering the hotel's hefty price. The breakfast variety is also quite good, but I found the taste lacking. The fried noodles on some days were underwhelming and inedible. The chicken was also quite tough. The room is quite spacious compared to Amaris hotels in other cities. Hopefully, this complaint will help improve Amaris Pekanbaru.

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1 people find it helpful

Accommodation's Reply

13 Jul 2026

Dear Mr. William A., Thank you for choosing Amaris Hotel Pekanbaru as your accommodation during your visit to Pekanbaru. Thank you also for your positive review of our hotel. We are delighted to hear that you were satisfied with the quality of service and facilities we provided, as well as Amaris Hotel Pekanbaru's central location, close to the business center and restaurants. Thank you for sharing your positive experience. We hope to welcome you back to Pekanbaru on your next visit. Sincerely, Hotel Manager, Yuki Maulana

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Angga w.

8.5

/10

Reviewed 24 week(s) ago

Comfortable hotel, good for bringing family.

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Accommodation's Reply

28 May 2026

Dear Mr./Ms. Anka W., Thank you for choosing Amaris Hotel Pekanbaru as your accommodation during your visit to Pekanbaru. Thank you also for your positive review of our hotel. We are delighted to hear that you were satisfied with the quality of service and facilities we provided, as well as the central location of Amaris Hotel Pekanbaru, close to the business center and restaurants. Thank you for sharing your positive experience. We hope to welcome you back to Pekanbaru on your next visit. Sincerely, Hotel Manager, Yuki Maulana

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

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