Best Western Senayan

Hotels
Preferred Partner
8.5
/10
Very Good
2,399 reviews

What Guests Say About Their Stay

Verified Traveler

10.0
/ 10
I stayed for 2 days in a family room, the room was very big/spacious, clean, there were 3 beds that were also big, the bathroom was separate from the toilet so it was nice, no need to queue if someone had to go to the toilet, towels and toiletries were complete and clean. The food in the restaurant was very varied from western to traditional, my kids really liked it there. Incidentally, I have stayed there twice, last year. That's why I took this hotel again, the access is very easy, there are 2 big malls that are shopping options. The staff is friendly and quick to respond, when the bathroom fan broke down they were quickly fixed, needed an iron quickly delivered, basically very satisfied. Next time if I have a staycation with my family, God willing, I will be at this hotel again. Maintain or improve the service. Thank you.
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R***i

9.4
/ 10
the hotel staff is very friendly and very helpful during check in. Strategic location, suitable for those who are doing activities around GBK. The price is still quite affordable considering its strategic location.
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Agus M. S.

8.8
/ 10
The location is very attractive, the hotel staff is very friendly and helpful. I even got a bonus room upgrade. Thank you for best western senayan.
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M***a

10.0
/ 10
Friendly hotel staff, big and clean room. Strategic location, adequate facilities. Breakfast has many variations and is delicious.
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Jonathan N.

8.8
/ 10
Hotel staff are friendly and quick to serve guests' needs. The Hotel Manager is also friendly and takes the time to dialogue with Hotel guests to find out any shortcomings in overall service.
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In the Area
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Jalan Asia Afrika STC, Jakarta Selatan, Kebayoran Baru, Senayan, Jakarta, Indonesia, 10270

Main Facilities

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AC
Restaurant
24-Hour Front Desk
Parking
Elevator
WiFi
Highlights at This Property
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Top picked by Business Traveler
Modern Breakfast
Located near Shopping Spot
Staying at Best Western Senayan is a good choice when you are visiting Senayan. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

What's around Best Western Senayan

Jalan Asia Afrika STC, Jakarta Selatan, Kebayoran Baru, Senayan, Jakarta, Indonesia, 10270
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Lobby Best Western Senayan
Exterior 2 Best Western Senayan

Discover More About Best Western Senayan

Location


Staying at Best Western Senayan is a good choice when you are visiting Senayan.

About Best Western Senayan

Are you a shopaholic? Staying at Best Western Senayan will surely spoil you for numerous shopping centers nearby.

From business event to corporate gathering, Best Western Senayan provides complete services and facilities that you and your colleagues need.

Have fun with various entertaining facilities for you and the whole family at Best Western Senayan, a wonderful accommodation for your family holiday.

If you plan to have a long-term stay, staying at Best Western Senayan is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Best Western Senayan.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Best Western Senayan exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Best Western Senayan is a hotel with great comfort and excellent service according to most hotel's guests.

With all facilities offered, Best Western Senayan is the right place to stay.

All facilities in Best Western Senayan

Entertainment Facility Best Western Senayan
Entertainment Facility
Functional Hall Best Western Senayan
Functional Hall
Lobby Best Western Senayan
Lobby
Accommodation Services Best Western Senayan
Accommodation Services
CleanAccommodation Best Western Senayan
CleanAccommodation

Public Facilities

  • Parking
  • Coffee/tea in lobby
  • Coffee shop
  • Elevator
  • 24-hour room service
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

Hotel Services

  • Bellhop
  • Welcoming drinks
  • Concierge
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Multilingual staff

General

  • AC
  • Ballroom
  • Banquet
  • Family room
  • Non-smoking room
  • Smoking area
  • Smoke-free

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Gift shop
  • Grocery
  • Hair salon
  • Shops
  • Supermarket

In-room Facilities

  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Shower
  • TV

Food and Drinks

  • Restaurant with AC
  • Bar
  • Breakfast
  • Buffet breakfast
  • Cafe

Business Facilities

  • Business center
  • Conference room
  • Meeting facilities
  • Photocopier
  • Projector

Transportation

  • Secure parking

Connectivity

  • Free WiFi

Accommodation Policy & General Information in Best Western Senayan

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

Required Documents

Upon check-in, you are required to bring ID Card. The required documents can be in the form of soft copy.

Deposit

Deposit IDR 100,000 is required upon check-in. The accommodation accepts cash, debit or credit card.
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General Information

Popular Facilities
AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Best Western Senayan
137
Number of floors in Best Western Senayan
3
Another facilities in Best Western Senayan
Coffee/tea in lobby, Coffee shop, 24-hour room service, Breakfast restaurant, Dinner restaurant

Frequently asked question in Best Western Senayan

What are available facilities at Best Western Senayan?
There are top facilites at Best Western Senayan such as AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Best Western Senayan?
The standard check-in time at Best Western Senayan is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Best Western Senayan provide breakfast?
Yes, Best Western Senayan provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Best Western Senayan?
Best Western Senayan is a 3.0-star hotel.
How many floors does Best Western Senayan have?
Best Western Senayan has 3 floors.
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More Reviews from Other Guests in Best Western Senayan

Overall Ratings & Reviews Best Western Senayan

Traveloka (2,356)
Other sources (43)
8.6
Very Good
From 2,356 reviews
Provided by travelers on
Cleanliness

8.5

Room Comfort

8.4

Meal

8.5

Location

8.8

Service and Facilites

8.5

People often mention about Best Western Senayan
All
Distance to City Center (95)
Accessibility (88)
Surroundings (87)
Bedroom (87)
Staff Friendliness (85)
Room Space (69)
Bathroom (65)
Ambiance (64)
Hotel Area (58)
Taste (56)
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Traveler Reviews Best Western Senayan

Number of reviews per page
20
40
Customer reviews
I***s
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
Okay.. okay.. okay.. okay.. okay.. Great...👍
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N***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 1 week(s) ago
For staying overnight while attending a concert in Indonesia, the arena is suitable, I still prefer to take a taxi to get to the venue.
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pipit m.
icon-origin-TRAVELOKA
8.8
/10
Reviewed 3 week(s) ago
The location is quite close to GBK, next to Plaza Senayan, cross the street in front of Senayan City, walk behind FX Sudirman.. Only the restaurant for breakfast is on a different floor and you have to walk a bit further, which is a bit confusing... The service is quite friendly, drinking water and boiled water are also provided in the lobby.
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1 people find it helpful
r***i
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
I have stayed at Best Western Senayan several times, strategic location, delicious food.
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J***o
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Good access, okay food, clean and will come back again
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T***s
icon-origin-TRAVELOKA
8.8
/10
Reviewed 4 week(s) ago
Good location because it is near the mall... The room is a bit old fashioned... As soon as I entered I could smell the dampness...
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D***a
icon-origin-TRAVELOKA
8.9
/10
Reviewed 5 week(s) ago
My sleep was a bit disturbed at night, there were drilling and knocking sounds.
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M***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
The hotel is nice, with cool AC and newly renovated rooms. Comfortable for resting after exploring the city.
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N***r
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 5 week(s) ago
The hotel is located in the city center, very close to Senayan City and Pacific Place.
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N***r
icon-Transit
Transit
icon-origin-TRAVELOKA
8.5
/10
Reviewed 5 week(s) ago
The hotel's location is very strategic and close to the shopping center, but unfortunately yesterday I didn't get a room with a window so it was a bit dark, but the room was okay and comfortable.
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Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
In the middle of the shopping center, just walking distance, access is very easy.
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r***e
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
Staying at Best Western Senayan was very pleasant, close to shopping centers, just walking distance to PS and Senci.
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A***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 6 week(s) ago
Good okay good okay good okay good okay
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s***i
icon-Business
Business
icon-origin-TRAVELOKA
8.4
/10
Reviewed 7 week(s) ago
Overall everything is quite good, only the room doesn't have a window hehehe, but it's understandable because for a hotel in the city center the price is affordable.
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s***i
icon-origin-TRAVELOKA
8.5
/10
Reviewed 9 week(s) ago
Wide variety of food and good service
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2 people find it helpful
F***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 11 week(s) ago
The service and breakfast were excellent. The menu was varied and everything was delicious. The only downside was that the TV in our room only had one battery, so we couldn't turn it on. Otherwise, the room was very comfortable, especially the view during breakfast, which was top-notch.
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1 people find it helpful
E***a
icon-origin-TRAVELOKA
8.4
/10
Reviewed 12 week(s) ago
Upon check-in, I was given a room next to the meeting room, and there was drum music playing. It's completely unreasonable to have a room next to the meeting room. Everything else was fine. The hotel's wallpaper could be replaced with white to make it less gloomy.
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1 people find it helpful
Didit W.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 13 week(s) ago
Suitable for a staycation when there is a concert around GBK
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1 people find it helpful
I***e
icon-Business
Business
icon-origin-TRAVELOKA
5.9
/10
Reviewed 13 week(s) ago
The rooms aren't made of walls, just asbestos or plywood, so they're noisy and can't be slept in. There are no windows at all, making them stuffy and dirty.
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1 people find it helpful
A***h
icon-origin-TRAVELOKA
8.5
/10
Reviewed 15 week(s) ago
The hotel staff is friendly, but the bathroom facilities are not good, the sink leaks water and is very dirty. When checking in, it was also a very long wait until 15.00 when it should have been 14.00.
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Number of reviews per page
20
40

Ready to make up your mind?

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Entertainment Facility 4 Best Western Senayan

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Best Western Senayan

Traveloka (2,356)
Other sources (43)
8.6
Very Good
From 2,356 reviews
Provided by travelers on
Cleanliness

8.5

Room Comfort

8.4

Meal

8.5

Location

8.8

Service and Facilites

8.5

People often mention about Best Western Senayan
All
Distance to City Center (95)
Accessibility (88)
Surroundings (87)
Bedroom (87)
Staff Friendliness (85)
Room Space (69)
Bathroom (65)
Ambiance (64)
Hotel Area (58)
Taste (56)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Best Western Senayan

Number of reviews per page
20
40
Customer reviews
I***s
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
Okay.. okay.. okay.. okay.. okay.. Great...👍
Translated by Google Icon
See original
Find this review helpful?
N***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 1 week(s) ago
For staying overnight while attending a concert in Indonesia, the arena is suitable, I still prefer to take a taxi to get to the venue.
Translated by Google Icon
See original
Find this review helpful?
pipit m.
icon-origin-TRAVELOKA
8.8
/10
Reviewed 3 week(s) ago
The location is quite close to GBK, next to Plaza Senayan, cross the street in front of Senayan City, walk behind FX Sudirman.. Only the restaurant for breakfast is on a different floor and you have to walk a bit further, which is a bit confusing... The service is quite friendly, drinking water and boiled water are also provided in the lobby.
Read More
Translated by Google Icon
See original
1 people find it helpful
r***i
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
I have stayed at Best Western Senayan several times, strategic location, delicious food.
Translated by Google Icon
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Find this review helpful?
J***o
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Good access, okay food, clean and will come back again
Translated by Google Icon
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Find this review helpful?
T***s
icon-origin-TRAVELOKA
8.8
/10
Reviewed 4 week(s) ago
Good location because it is near the mall... The room is a bit old fashioned... As soon as I entered I could smell the dampness...
Translated by Google Icon
See original
Find this review helpful?
D***a
icon-origin-TRAVELOKA
8.9
/10
Reviewed 5 week(s) ago
My sleep was a bit disturbed at night, there were drilling and knocking sounds.
Translated by Google Icon
See original
Find this review helpful?
M***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
The hotel is nice, with cool AC and newly renovated rooms. Comfortable for resting after exploring the city.
Translated by Google Icon
See original
Find this review helpful?
N***r
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 5 week(s) ago
The hotel is located in the city center, very close to Senayan City and Pacific Place.
Translated by Google Icon
See original
Find this review helpful?
N***r
icon-Transit
Transit
icon-origin-TRAVELOKA
8.5
/10
Reviewed 5 week(s) ago
The hotel's location is very strategic and close to the shopping center, but unfortunately yesterday I didn't get a room with a window so it was a bit dark, but the room was okay and comfortable.
Translated by Google Icon
See original
Find this review helpful?
Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
In the middle of the shopping center, just walking distance, access is very easy.
Translated by Google Icon
See original
Find this review helpful?
r***e
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
Staying at Best Western Senayan was very pleasant, close to shopping centers, just walking distance to PS and Senci.
Translated by Google Icon
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Find this review helpful?
A***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 6 week(s) ago
Good okay good okay good okay good okay
Translated by Google Icon
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Find this review helpful?
s***i
icon-Business
Business
icon-origin-TRAVELOKA
8.4
/10
Reviewed 7 week(s) ago
Overall everything is quite good, only the room doesn't have a window hehehe, but it's understandable because for a hotel in the city center the price is affordable.
Translated by Google Icon
See original
Find this review helpful?
s***i
icon-origin-TRAVELOKA
8.5
/10
Reviewed 9 week(s) ago
Wide variety of food and good service
Translated by Google Icon
See original
2 people find it helpful
F***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 11 week(s) ago
The service and breakfast were excellent. The menu was varied and everything was delicious. The only downside was that the TV in our room only had one battery, so we couldn't turn it on. Otherwise, the room was very comfortable, especially the view during breakfast, which was top-notch.
Translated by Google Icon
See original
1 people find it helpful
E***a
icon-origin-TRAVELOKA
8.4
/10
Reviewed 12 week(s) ago
Upon check-in, I was given a room next to the meeting room, and there was drum music playing. It's completely unreasonable to have a room next to the meeting room. Everything else was fine. The hotel's wallpaper could be replaced with white to make it less gloomy.
Translated by Google Icon
See original
1 people find it helpful
Didit W.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 13 week(s) ago
Suitable for a staycation when there is a concert around GBK
Translated by Google Icon
See original
1 people find it helpful
I***e
icon-Business
Business
icon-origin-TRAVELOKA
5.9
/10
Reviewed 13 week(s) ago
The rooms aren't made of walls, just asbestos or plywood, so they're noisy and can't be slept in. There are no windows at all, making them stuffy and dirty.
Translated by Google Icon
See original
1 people find it helpful
A***h
icon-origin-TRAVELOKA
8.5
/10
Reviewed 15 week(s) ago
The hotel staff is friendly, but the bathroom facilities are not good, the sink leaks water and is very dirty. When checking in, it was also a very long wait until 15.00 when it should have been 14.00.
Translated by Google Icon
See original
Find this review helpful?
Number of reviews per page
20
40