Best Western Senayan

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8.5
/10
Very Good
2,531 reviews

What Guests Say About Their Stay

Distance To City Center (170)
Staff Friendliness (156)
Accessibility (155)
Surroundings (148)

Noor A.

10.0
/ 10
Friendly and helpful staff, delicious food, clean rooms, and a comfortable atmosphere. I would definitely stay here again.
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mm darmawati

10.0
/ 10
This is the first time a hotel staff has really made an effort and offered free early check-in. It was very helpful for those of us who came from out of town to get some rest. It was great. Thank you.
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A***i

9.7
/ 10
The hotel is strategically located in the Senayan area. Two of my destinations during my stay in Jakarta were within walking distance: the Ministry of Elementary and Secondary Education's business and the sports activities at the GBK Stadium, both within walking distance. What impressed me most was the soundproofing. As soon as I exited the elevator on the 6th floor (my room was on the 6th floor), the hustle and bustle of the Senayan area suddenly disappeared, leaving the room very peaceful and I could rest well. Regarding breakfast, although it's located a bit far from the hotel (but still in the same building), the menu is varied and delicious, great!
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Verified Traveler

10.0
/ 10
I stayed for 2 days in a family room, the room was very big/spacious, clean, there were 3 beds that were also big, the bathroom was separate from the toilet so it was nice, no need to queue if someone had to go to the toilet, towels and toiletries were complete and clean. The food in the restaurant was very varied from western to traditional, my kids really liked it there. Incidentally, I have stayed there twice, last year. That's why I took this hotel again, the access is very easy, there are 2 big malls that are shopping options. The staff is friendly and quick to respond, when the bathroom fan broke down they were quickly fixed, needed an iron quickly delivered, basically very satisfied. Next time if I have a staycation with my family, God willing, I will be at this hotel again. Maintain or improve the service. Thank you.
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R***i

9.4
/ 10
the hotel staff is very friendly and very helpful during check in. Strategic location, suitable for those who are doing activities around GBK. The price is still quite affordable considering its strategic location.
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In the Area
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Jalan Asia Afrika STC, Jakarta Selatan, Kebayoran Baru, Senayan, Jakarta, Indonesia, 10270

Main Facilities

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AC
Restaurant
24-Hour Front Desk
Parking
Elevator
WiFi
Highlights at This Property
Read More
Top picked by Business Traveler
Modern Breakfast
Located near Shopping Spot
Staying at Best Western Senayan is a good choice when you are visiting Senayan. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

What's around Best Western Senayan

Jalan Asia Afrika STC, Jakarta Selatan, Kebayoran Baru, Senayan, Jakarta, Indonesia, 10270
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Lobby Best Western Senayan
Lobby 2 Best Western Senayan

Discover More About Best Western Senayan

Location


Staying at Best Western Senayan is a good choice when you are visiting Senayan.

About Best Western Senayan

Are you a shopaholic? Staying at Best Western Senayan will surely spoil you for numerous shopping centers nearby.

From business event to corporate gathering, Best Western Senayan provides complete services and facilities that you and your colleagues need.

Have fun with various entertaining facilities for you and the whole family at Best Western Senayan, a wonderful accommodation for your family holiday.

If you plan to have a long-term stay, staying at Best Western Senayan is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Best Western Senayan.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Best Western Senayan exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Best Western Senayan is a hotel with great comfort and excellent service according to most hotel's guests.

With all facilities offered, Best Western Senayan is the right place to stay.

All facilities in Best Western Senayan

Common Space Best Western Senayan
Common Space
Lobby Best Western Senayan
Lobby
Accommodation Services Best Western Senayan
Accommodation Services
Bedroom Best Western Senayan
Bedroom
Others Best Western Senayan
Others

Public Facilities

  • Parking
  • Coffee/tea in lobby
  • Coffee shop
  • Elevator
  • 24-hour room service
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

Hotel Services

  • Bellhop
  • Welcoming drinks
  • Concierge
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Multilingual staff

General

  • AC
  • Ballroom
  • Banquet
  • Family room
  • Non-smoking room
  • Smoking area
  • Smoke-free

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Gift shop
  • Grocery
  • Hair salon
  • Shops
  • Supermarket

In-room Facilities

  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Shower
  • TV

Food and Drinks

  • Restaurant with AC
  • Bar
  • Breakfast
  • Buffet breakfast
  • Cafe

Business Facilities

  • Business center
  • Conference room
  • Meeting facilities
  • Photocopier
  • Projector

Transportation

  • Secure parking

Connectivity

  • Free WiFi

Accommodation Policy & General Information in Best Western Senayan

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

Required Documents

Upon check-in, you are required to bring ID Card. The required documents can be in the form of soft copy.

Deposit

Deposit IDR 100,000 is required upon check-in. The accommodation accepts cash, debit or credit card.
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General Information

Popular Facilities
AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Best Western Senayan
137
Number of floors in Best Western Senayan
3
Another facilities in Best Western Senayan
Coffee/tea in lobby, Coffee shop, 24-hour room service, Breakfast restaurant, Dinner restaurant

Frequently asked question in Best Western Senayan

What are available facilities at Best Western Senayan?
There are top facilites at Best Western Senayan such as AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Best Western Senayan?
The standard check-in time at Best Western Senayan is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Best Western Senayan provide breakfast?
Yes, Best Western Senayan provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Best Western Senayan?
Best Western Senayan is a 3.0-star hotel.
How many floors does Best Western Senayan have?
Best Western Senayan has 3 floors.
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More Reviews from Other Guests in Best Western Senayan

Overall Ratings & Reviews Best Western Senayan

Traveloka (2,480)
Other sources (51)
8.6
Very Good
From 2,480 reviews
Provided by travelers on
Cleanliness

8.5

Room Comfort

8.4

Meal

8.5

Location

8.8

Service and Facilites

8.5

People often mention about Best Western Senayan
All
Distance to City Center (105)
Bedroom (96)
Surroundings (95)
Accessibility (95)
Staff Friendliness (92)
Room Space (77)
Bathroom (71)
Ambiance (69)
Hotel Area (65)
Taste (62)
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Traveler Reviews Best Western Senayan

Number of reviews per page
20
40
Customer reviews
Profile Picture
Noor A.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 day(s) ago
Friendly and helpful staff, delicious food, clean rooms, and a comfortable atmosphere. I would definitely stay here again.
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Y***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 6 day(s) ago
overall okay, only the breakfast food is a bit less varied. but ok
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H***n
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Nice food, nice place, nice people.
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E***h
icon-origin-TRAVELOKA
8.7
/10
Reviewed 3 week(s) ago
The room wasn't soundproof, and it was incredibly noisy from the next room. The bed sheets were also dirty. I wanted to complain, but I was already exhausted. 😭
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1 people find it helpful
H***o
icon-Business
Business
icon-origin-TRAVELOKA
9.7
/10
Reviewed 4 week(s) ago
It's located in the heart of Jakarta, the prices are good, and the staff are friendly.
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M***d
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 4 week(s) ago
Strategic location, room was spacious and clean, hotel food was great as well.
Find this review helpful?
Mishya S. A.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 5 week(s) ago
The staff were very helpful! The breakfast was great, clean bathroom, clean bedroom, and the location of the hotel is strategic because it's located in front of Senayan City, next to Plaza Senayan, and inside STC Senayan. You can find food so easily. But the architecture of the hotel is a little bit old school, even though the hotel was built in 2018. It felt a little creepy walking to the hotel restaurant for breakfast since the hotel is inside a mall, and the mall was still closed at 7 a.m. After all, it was a really nice hotel. Thank you Best Western.
Read More
1 people find it helpful
mm darmawati
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
This is the first time a hotel staff has really made an effort and offered free early check-in. It was very helpful for those of us who came from out of town to get some rest. It was great. Thank you.
Translated by Google Icon
See original
1 people find it helpful
D***y
icon-Business
Business
icon-origin-TRAVELOKA
8.8
/10
Reviewed 6 week(s) ago
I've stayed here twice, and it's conveniently close to everything. This time, I got a smaller room than before, and the AC was also very cold. The Wi-Fi was excellent. The only problem was that people entered the wrong room at night, which was very annoying. Are all the rooms the same key? Even asking for more drinking water wasn't possible.
Read More
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1 people find it helpful
A***i
icon-origin-TRAVELOKA
9.7
/10
Reviewed 6 week(s) ago
The hotel is strategically located in the Senayan area. Two of my destinations during my stay in Jakarta were within walking distance: the Ministry of Elementary and Secondary Education's business and the sports activities at the GBK Stadium, both within walking distance. What impressed me most was the soundproofing. As soon as I exited the elevator on the 6th floor (my room was on the 6th floor), the hustle and bustle of the Senayan area suddenly disappeared, leaving the room very peaceful and I could rest well. Regarding breakfast, although it's located a bit far from the hotel (but still in the same building), the menu is varied and delicious, great!
Read More
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See original
1 people find it helpful
F***h
icon-origin-TRAVELOKA
8.5
/10
Reviewed 7 week(s) ago
Convenient location, easy to find food if you don't want food from the hotel.
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A***f
icon-origin-TRAVELOKA
8.3
/10
Reviewed 7 week(s) ago
The room has no windows. There's no view.
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ALZULLVA R.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.1
/10
Reviewed 7 week(s) ago
Central Jakarta is very close to GBK and Senayan. Unfortunately, my room had noisy air conditioning, which seemed to be poorly maintained.
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2 people find it helpful
A***f
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
The staff is super friendly. Plus, the hotel provides a welcome drink and snack, a small but impressive service for tired new arrivals.
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A***g
icon-origin-TRAVELOKA
6.4
/10
Reviewed 8 week(s) ago
Lots of ants. This is my second stay. The first one was fine, nice. But this second one, the room was dirty and full of ants, I don't know why. And my hands are itchy, red, and itchy, I don't know why.
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2 people find it helpful
mela s.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
I happened to be participating in a running event yesterday. Overall, the service was excellent, from check-in to check-out. I just didn't get to try breakfast because it was already late. It's only a short walk from the city center, and access to food is also good.
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M***i
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
Thank you for your friendly service.
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1 people find it helpful
r***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.8
/10
Reviewed 11 week(s) ago
Got a room with no window view.
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1 people find it helpful
D***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 11 week(s) ago
It's nice to be close to the office.
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1 people find it helpful
S***o
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 12 week(s) ago
It's really good if you have a goal of watching a concert at Indonesia Arena/GBK, in front of Senayan City Mall & next to Plaza Senayan.
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Number of reviews per page
20
40

Ready to make up your mind?

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Others 4 Best Western Senayan

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Best Western Senayan

Traveloka (2,480)
Other sources (51)
8.6
Very Good
From 2,480 reviews
Provided by travelers on
Cleanliness

8.5

Room Comfort

8.4

Meal

8.5

Location

8.8

Service and Facilites

8.5

People often mention about Best Western Senayan
All
Distance to City Center (105)
Bedroom (96)
Surroundings (95)
Accessibility (95)
Staff Friendliness (92)
Room Space (77)
Bathroom (71)
Ambiance (69)
Hotel Area (65)
Taste (62)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Best Western Senayan

Number of reviews per page
20
40
Customer reviews
Profile Picture
Noor A.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 day(s) ago
Friendly and helpful staff, delicious food, clean rooms, and a comfortable atmosphere. I would definitely stay here again.
Translated by Google Icon
See original
Find this review helpful?
Y***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 6 day(s) ago
overall okay, only the breakfast food is a bit less varied. but ok
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H***n
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Nice food, nice place, nice people.
Find this review helpful?
E***h
icon-origin-TRAVELOKA
8.7
/10
Reviewed 3 week(s) ago
The room wasn't soundproof, and it was incredibly noisy from the next room. The bed sheets were also dirty. I wanted to complain, but I was already exhausted. 😭
Translated by Google Icon
See original
1 people find it helpful
H***o
icon-Business
Business
icon-origin-TRAVELOKA
9.7
/10
Reviewed 4 week(s) ago
It's located in the heart of Jakarta, the prices are good, and the staff are friendly.
Translated by Google Icon
See original
Find this review helpful?
M***d
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 4 week(s) ago
Strategic location, room was spacious and clean, hotel food was great as well.
Find this review helpful?
Mishya S. A.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 5 week(s) ago
The staff were very helpful! The breakfast was great, clean bathroom, clean bedroom, and the location of the hotel is strategic because it's located in front of Senayan City, next to Plaza Senayan, and inside STC Senayan. You can find food so easily. But the architecture of the hotel is a little bit old school, even though the hotel was built in 2018. It felt a little creepy walking to the hotel restaurant for breakfast since the hotel is inside a mall, and the mall was still closed at 7 a.m. After all, it was a really nice hotel. Thank you Best Western.
Read More
1 people find it helpful
mm darmawati
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
This is the first time a hotel staff has really made an effort and offered free early check-in. It was very helpful for those of us who came from out of town to get some rest. It was great. Thank you.
Translated by Google Icon
See original
1 people find it helpful
D***y
icon-Business
Business
icon-origin-TRAVELOKA
8.8
/10
Reviewed 6 week(s) ago
I've stayed here twice, and it's conveniently close to everything. This time, I got a smaller room than before, and the AC was also very cold. The Wi-Fi was excellent. The only problem was that people entered the wrong room at night, which was very annoying. Are all the rooms the same key? Even asking for more drinking water wasn't possible.
Read More
Translated by Google Icon
See original
1 people find it helpful
A***i
icon-origin-TRAVELOKA
9.7
/10
Reviewed 6 week(s) ago
The hotel is strategically located in the Senayan area. Two of my destinations during my stay in Jakarta were within walking distance: the Ministry of Elementary and Secondary Education's business and the sports activities at the GBK Stadium, both within walking distance. What impressed me most was the soundproofing. As soon as I exited the elevator on the 6th floor (my room was on the 6th floor), the hustle and bustle of the Senayan area suddenly disappeared, leaving the room very peaceful and I could rest well. Regarding breakfast, although it's located a bit far from the hotel (but still in the same building), the menu is varied and delicious, great!
Read More
Translated by Google Icon
See original
1 people find it helpful
F***h
icon-origin-TRAVELOKA
8.5
/10
Reviewed 7 week(s) ago
Convenient location, easy to find food if you don't want food from the hotel.
Find this review helpful?
A***f
icon-origin-TRAVELOKA
8.3
/10
Reviewed 7 week(s) ago
The room has no windows. There's no view.
Translated by Google Icon
See original
Find this review helpful?
ALZULLVA R.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.1
/10
Reviewed 7 week(s) ago
Central Jakarta is very close to GBK and Senayan. Unfortunately, my room had noisy air conditioning, which seemed to be poorly maintained.
Translated by Google Icon
See original
2 people find it helpful
A***f
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
The staff is super friendly. Plus, the hotel provides a welcome drink and snack, a small but impressive service for tired new arrivals.
Translated by Google Icon
See original
Find this review helpful?
A***g
icon-origin-TRAVELOKA
6.4
/10
Reviewed 8 week(s) ago
Lots of ants. This is my second stay. The first one was fine, nice. But this second one, the room was dirty and full of ants, I don't know why. And my hands are itchy, red, and itchy, I don't know why.
Translated by Google Icon
See original
2 people find it helpful
mela s.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
I happened to be participating in a running event yesterday. Overall, the service was excellent, from check-in to check-out. I just didn't get to try breakfast because it was already late. It's only a short walk from the city center, and access to food is also good.
Translated by Google Icon
See original
Find this review helpful?
M***i
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
Thank you for your friendly service.
Translated by Google Icon
See original
1 people find it helpful
r***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.8
/10
Reviewed 11 week(s) ago
Got a room with no window view.
Translated by Google Icon
See original
1 people find it helpful
D***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 11 week(s) ago
It's nice to be close to the office.
Translated by Google Icon
See original
1 people find it helpful
S***o
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 12 week(s) ago
It's really good if you have a goal of watching a concert at Indonesia Arena/GBK, in front of Senayan City Mall & next to Plaza Senayan.
Translated by Google Icon
See original
Find this review helpful?
Number of reviews per page
20
40