Fieris Hotel Jakarta

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8.7
/10
Very Good
1,565 reviews

What Guests Say About Their Stay

D***h

10.0
/ 10
All the staff were incredibly friendly, especially the security guard who was incredibly friendly when I first arrived. I forgot his name. The rooms were clean and aesthetically pleasing. The breakfast was delicious and varied. Kudos to the chef, hehe.
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M***d

8.5
/ 10
The security staff are very helpful. I've stayed here several times and they've been very pleasant, as they're friendly and helpful.
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Divia

10.0
/ 10
Looking for a hotel on the spur of the moment, I found one this good! The staff are friendly and the room is clean. Booking a Deluxe Room requires a hairdryer to be delivered straight to your room. Yuhuu🫶🏻 The breakfast is delicious and there are lots of choices, definitely recommended!✨
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Verified Traveler

9.4
/ 10
Starting from the security and reception team, they were very communicative. There was even a security guard whose name I forgot (I didn't see his badge). He was very attentive and helpful. He was very friendly and always greeted guests. Even my friend who came to visit was greeted with kindness. Overall, Hotel Fieris offers a pleasant vacation experience away from home.
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D***y

10.0
/ 10
The service is good, the breakfast menu choices are varied, and cleanliness is very well maintained.
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In the Area
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Jl. Perserikatan No.11, RT.16/RW.6, Rawamangun, Kec. Pulo Gadung, Kota Jakarta Timur, Daerah Khusus Ibukota Jakarta 13220, Rawamangun, Pulo Gadung, Jakarta, Indonesia, 13220

Main Facilities

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This accommodation offers:
Bar
Laundry service
Restaurant
Luggage storage
Elevator
Shopping center shuttle
Business facilities
Fieris Hotel Jakarta is a hotel is located at Rawamangun. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Fieris Hotel Jakarta

Jl. Perserikatan No.11, RT.16/RW.6, Rawamangun, Kec. Pulo Gadung, Kota Jakarta Timur, Daerah Khusus Ibukota Jakarta 13220, Rawamangun, Pulo Gadung, Jakarta, Indonesia, 13220
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Lobby Fieris Hotel Jakarta
Lobby 2 Fieris Hotel Jakarta

Discover More About Fieris Hotel Jakarta

Location
Fieris Hotel Jakarta is a hotel is located at Rawamangun.

About Fieris Hotel Jakarta

Fieris Hotel Jakarta is a hotel near Airport, an ideal accommodation while waiting for your next flight. Enjoy a satisfying place to rest during your transit.

When staying at a hotel, the design and architecture are two important factors that can spoil your eyes. With its unique setting, Fieris Hotel Jakarta provides a pleasant accommodation for your stay.

From business event to corporate gathering, Fieris Hotel Jakarta provides complete services and facilities that you and your colleagues need.

Whether you are planning an event or other special occasions, Fieris Hotel Jakarta is a great choice for you with a large and well-equipped function room to suit your requirements.

Have fun with various entertaining facilities for you and the whole family at Fieris Hotel Jakarta, a wonderful accommodation for your family holiday.

This hotel is the perfect choice for couples seeking a romantic getaway or a honeymoon retreat. Enjoy the most memorable nights with your loved one by staying at Fieris Hotel Jakarta.

If you plan to have a long-term stay, staying at Fieris Hotel Jakarta is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

Are you a shopaholic? Staying at Fieris Hotel Jakarta will surely spoil you for numerous shopping centers nearby.

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Fieris Hotel Jakarta.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Fieris Hotel Jakarta exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Fieris Hotel Jakarta is a hotel with great comfort and excellent service according to most hotel's guests.

With all facilities offered, Fieris Hotel Jakarta is the right place to stay.

All facilities in Fieris Hotel Jakarta

Facility

  • Bar
Lobby Fieris Hotel Jakarta
Lobby
Exterior Fieris Hotel Jakarta
Exterior
Bedroom Fieris Hotel Jakarta
Bedroom
Restaurant Fieris Hotel Jakarta
Restaurant

Food and Drinks

  • A la carte dinner
  • A la carte lunch
  • Bar
  • Breakfast
  • Fullboard with drinks
  • Snacks

Transportation

  • Area shuttle with surcharge
  • Secure parking
  • Shopping center shuttle

Connectivity

  • Free WiFi

General

  • AC
  • Heater
  • Smoking area

Accessibilty

  • Wheelchair accessible

Public Facilities

  • Parking
  • Elevator
  • Restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

Shuttle Service

  • Airport transfer (surcharge)

Business Facilities

  • Business center
  • Business facilities
  • Conference room
  • Meeting facilities
  • Photocopier
  • Printer
  • Projector

In-room Facilities

  • Cable TV
  • Desk
  • Hairdryer
  • Minibar
  • Shower
  • TV

Hotel Services

  • Doorman
  • Express check-in
  • Express check-out
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Limited hours room service
  • Luggage storage
  • Multilingual staff

Nearby Facilities

  • ATM/Banking
  • Grocery
  • Hair salon
  • Supermarket

Accommodation Policy & General Information in Fieris Hotel Jakarta

Required Documents

Upon check-in, you are required to bring ID Card. Please bring the required documents in hard copy.

Facility

Lobby, sedang ada perbaikan AC Lobby open for limited number of guests per day from 23-11-2022 to 31-12-2022.
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General Information

Popular Facilities
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Fieris Hotel Jakarta
90
Number of floors in Fieris Hotel Jakarta
8
Another facilities in Fieris Hotel Jakarta
A la carte dinner, A la carte lunch, Bar, Breakfast, Fullboard with drinks

Frequently asked question in Fieris Hotel Jakarta

What is normal check-in & check-out time at Fieris Hotel Jakarta?
The standard check-in time at Fieris Hotel Jakarta is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Fieris Hotel Jakarta provide breakfast?
Yes, Fieris Hotel Jakarta provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Fieris Hotel Jakarta?
Fieris Hotel Jakarta is a 3.0-star hotel.
How many floors does Fieris Hotel Jakarta have?
Fieris Hotel Jakarta has 8 floors.
How many rooms are available at Fieris Hotel Jakarta?
Fieris Hotel Jakarta has 90 rooms in total.
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More Reviews from Other Guests in Fieris Hotel Jakarta

Overall Ratings & Reviews Fieris Hotel Jakarta

Traveloka (1,556)
Other sources (9)
8.8
Very Good
From 1,556 reviews
Provided by travelers on
Cleanliness

8.9

Room Comfort

8.8

Meal

8.7

Location

9.0

Service and Facilites

8.8

People often mention about Fieris Hotel Jakarta
All
Staff Friendliness (79)
Accessibility (73)
Bedroom (73)
Bathroom (73)
Ambiance (68)
Surroundings (67)
Room Space (65)
Hotel Area (61)
Distance to City Center (56)
Taste (55)
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Traveler Reviews Fieris Hotel Jakarta

Number of reviews per page
20
40
Customer reviews
D***i
icon-Medical
Medical
icon-origin-TRAVELOKA
9.7
/10
Reviewed 3 day(s) ago
A very strategic hotel in East Jakarta, close to the terminal.
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S***i
icon-origin-TRAVELOKA
9.4
/10
Reviewed 1 week(s) ago
Strategic, those who want to go to the Velodrome can also just walk, everything is okay... Only the room is not soundproof.
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Accommodation's Reply
31 Oct 2026
Dear Ms. Si, Thank you very much for choosing Piris Jakarta Hotel. We appreciate your high rating of 9.4/10 on Traveloka. We are delighted to know that you were satisfied with the hotel's excellent location and convenient access to the cycling track. We apologize for any inconvenience caused by the soundproofing in your room. Your valuable feedback is very important to our hotel, and we will use it to improve our services to provide you with an even more comfortable stay. If you encounter any problems during your next stay, please contact the front desk at *0* in your room. We are happy to assist you. We hope to welcome you back again. Thank you very much, Management and Reception Staff, Piris Jakarta Hotel. We value your comfort and serve you with sincerity.
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rizaludin
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
The hotel staff is friendly, the food is delicious, and the hotel is clean.
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Accommodation's Reply
31 Oct 2026
*Dear Mr. Rizaludin,* This is a brief message from Fieris Hotel Jakarta. Thank you for taking the time to write a review and give us a perfect 10/10 rating on Traveloka. We are delighted to hear that you were satisfied with the friendliness of our staff, the taste of the food, and the cleanliness of the hotel. Your compliments motivate our entire team to strive to maintain the quality of our service and provide a comfortable and memorable stay. We hope to welcome you again at Fieris Hotel Jakarta. *Sincerely,* The Management and Front Office Team, Fieris Hotel Jakarta. *Your Comfort, Our Service*
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D***h
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
All the staff were incredibly friendly, especially the security guard who was incredibly friendly when I first arrived. I forgot his name. The rooms were clean and aesthetically pleasing. The breakfast was delicious and varied. Kudos to the chef, hehe.
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Accommodation's Reply
31 Oct 2026
*Dear Mr./Ms. D*h,* This is a brief message from Fieris Hotel Jakarta. Thank you for taking the time to write a review and giving us a perfect 10/10 rating on Traveloka. We are delighted to hear that you were satisfied with the friendliness of all our staff, the cleanliness and beauty of the rooms, as well as the variety and taste of our breakfast. Special thanks to the security staff for your warm welcome, and greetings to our chef! 😊 We will pass on your compliments to the team to inspire us to continue providing the best service. We hope to welcome you back to Fieris Hotel Jakarta again for another memorable stay. *Sincerely,* *The Management and Front Office Team* Fieris Hotel Jakarta *Your Comfort, Our Service*
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D***s
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.2
/10
Reviewed 2 week(s) ago
Soft mattress, cold AC, hot water works perfectly, breakfast is varied and delicious. But the sound insulation is very poor, the snoring from the next room really disturbs my rest. Please evaluate the sound insulation.
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Accommodation's Reply
30 Oct 2026
Dear Mr./Ms. D, Thank you so much for choosing Piris Jakarta Hotel. We greatly appreciate your high review score of 8.2/10 on Traveloka. We are delighted to hear that you were satisfied with the bed, air conditioning, hot water, and the delicious and varied breakfast. We sincerely apologize for any inconvenience caused by noise from the neighboring room. We will take your feedback regarding soundproofing seriously and will strive to improve it to ensure your more comfortable stay. If you have any problems during your next stay, please contact the reception desk (*0*). We will respond as soon as possible. We hope to welcome you back again. All of our staff look forward to welcoming you back and making your stay even more comfortable in the future. Thank you very much, Management and Reception, Piris Jakarta Hotel *Your comfort is our priority*
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Taniya D.
icon-origin-TRAVELOKA
9.3
/10
Reviewed 3 week(s) ago
Honestly, the AC in the executive room isn't cold, it just blows air, which is very different from the deluxe room. I've stayed here several times, and overall, it's very good and strategically located.
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Accommodation's Reply
30 Oct 2026
*Dear Ms. Taniya D.,* Sincerely, Fieris Hotel Jakarta. *Thank you for choosing Fieris Hotel Jakarta as your accommodation again and for taking the time to write a review on Traveloka. We greatly appreciate your *9.3/10* rating and your trust in choosing to stay with us multiple times. We are pleased to know that you were satisfied with the hotel's excellent location and overall stay experience. However, we apologize for the inconvenience you experienced regarding the air conditioning in the Executive Room not being cool enough. We understand that the appropriate room temperature is crucial for the quality of rest for all our guests. Your feedback has been taken into consideration and will be reviewed and resolved by the relevant team. On your next stay, if you encounter any problems, please contact the *Reception* team at Fieris Hotel Jakarta immediately so that our team can assist in checking or resolving the issue as soon as possible. We hope to welcome you back again, Ms. Taniya D., and provide you with an even more comfortable and pleasant stay experience on your next visit.* Thank you for your trust and valuable feedback. *Sincerely,* The Management and Reception Team, Fieris Hotel Jakarta. *Your comfort is our service.*
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M***d
icon-origin-TRAVELOKA
9.7
/10
Reviewed 3 week(s) ago
The staff and service are very good, close to the terminal if you want to go to the airport.
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Accommodation's Reply
31 Oct 2026
Dear Valued Guest, Piris Hotel Jakarta would like to express our sincere gratitude for your high review score of 9.7/10 on Traveloka. We are delighted that you were impressed with our friendly staff, excellent service, and convenient location near the train station, making it easy to travel to the airport. Your compliments motivate us to always strive to provide the best service. If you encounter any problems or require any assistance during your next stay, please contact the reception desk (*0*). We are always happy to help. We hope to welcome you back to Piris Hotel Jakarta again. Thank you once again from the management and reception staff of Piris Hotel Jakarta. We sincerely hope you had a memorable stay.
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Putri
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 4 week(s) ago
Upon arrival at the hotel, we were greeted by the security team who helped us call the bellboy to bring our luggage and park our car. Because the parking lot is narrow, they had to park it themselves and leave the key with them. Check-in and check-out were fast. The ladies were all friendly. There is a 150,000 IDR deposit that must be paid in cash. Upon check-out, the FO lady asked if there were any problems during my stay, I answered that it was a spot on my bedsheet. And the lady apologized and said that next time if something like that happens again they will not replace the bedsheet. The location is super strategic. Next to the Rawamangun market, in front of the Rawamangun terminal. There are many extraordinary culinary options around the hotel. Will come back someday for sure. Thank you Fieris for your super service.
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Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
The staff are very nice and friendly and the hotel rooms are clean.
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Accommodation's Reply
06 Oct 2026
Dear Mr./Ms. G*t, Sincerely, Fierce Hotel Jakarta. Thank you so much for choosing Fierce Hotel Jakarta as your accommodation and for taking the time to leave a review and give us a 10/10 ⭐ rating. We are delighted to hear that you were satisfied with the friendliness and service of our staff, as well as the cleanliness of your room during your stay. This compliment motivates the entire Fierce Hotel Jakarta team to continue striving to maintain the quality of service, cleanliness, and comfort for all our guests. If you encounter any problems or require any assistance, please do not hesitate to contact the Fierce Hotel Jakarta reception desk immediately so that we can assist you and follow up as quickly as possible. We hope to welcome you back for your next stay and hope for an even more comfortable and memorable experience. Sincerely, The Management Team, Fierce Hotel Jakarta. Your Comfort, Our Service.
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jhonson p. m.
icon-Transit
Transit
icon-origin-TRAVELOKA
6.6
/10
Reviewed 6 week(s) ago
The towels smelled musty, the sink was bad, the drain was clogged and the hot water didn't work when I first entered the room, the reason being that it was being repaired.
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1 people find it helpful
Accommodation's Reply
29 Sep 2026
Dear Mr. Jhonson P. M., Warm greetings from Fieris Hotel Jakarta. Thank you very much for your stay and for taking the time to share your review through Traveloka. We apologize for any inconvenience you experienced during your stay, particularly regarding the uncomfortable towels, clogged sink, drain, and unusable hot water upon arrival. Regarding the hot water issue, the hotel was working on it upon your arrival. However, we understand that this situation may have reduced your comfort during your stay, and we should have communicated and resolved this issue better. Your feedback will be immediately evaluated by our housekeeping and maintenance teams, especially regarding checking the cleanliness and quality of linens, the condition of the sink and drain, and the availability of all in-room amenities before guest check-in. During your stay, if you experience any problems or require assistance, please contact the Fieris Hotel Jakarta reception desk. We are happy to assist and resolve any issues to the best of our ability. We highly value your feedback as information for continuous improvement of the quality of facilities and services at Fieris Hotel Jakarta. We sincerely hope to welcome you again in the future and provide you with an even more comfortable and pleasant stay. Sincerely, The Management Team, Fieris Hotel Jakarta. Your comfort is our service.
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b***l
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
A comfortable hotel, close to the Velodrome and the mosque. The hotel's facilities are well-maintained and well-maintained.
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1 people find it helpful
Accommodation's Reply
21 Sep 2026
Dear Mr./Ms. bl,* Please be informed that Fierce Hotel Jakarta would like to express our sincere gratitude for your stay and your 10/10 review on Traveloka.com for Fierce Hotel Jakarta ⭐. We are delighted to know that you felt comfortable during your stay and appreciated the hotel's location near the cycling track and mosque, as well as the quality of materials and well-maintained facilities. Your compliments and perfect rating motivate the entire Fierce Hotel Jakarta team to continue striving to maintain the highest standards of comfort, quality facilities, and service for all guests. During your stay, if you experience any problems or require any assistance, please do not hesitate to contact the Fierce Hotel Jakarta reception desk. We are happy to assist and cater to your needs. We hope to welcome you back to Fierce Hotel Jakarta again for an even more comfortable and memorable stay. Sincerely, The Management Team, Fierce Hotel Jakarta. Your Comfort, Our Services.
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F***a
icon-origin-TRAVELOKA
8.8
/10
Reviewed 7 week(s) ago
The hotel is nice, and the staff is friendly. Overall, I really like it.
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1 people find it helpful
Accommodation's Reply
17 Sep 2026
Dear Ms. Fa,* Greetings from Fieris Hotel Jakarta. Thank you so much for your time and your 8.8/10 review on Traveloka. We are delighted to hear that you enjoyed our hotel and were impressed by the friendly service from our team. 😊 If there is anything that could be improved, we would appreciate your feedback at the reception desk during your next stay so that we can make improvements and provide you with an even better experience. We hope to welcome you back to Fieris Hotel Jakarta again! 🙏✨ Sincerely, The Fieris Hotel Jakarta Team
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B***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
The hotel staff is friendly and the service is fast.
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Accommodation's Reply
27 Aug 2026
Dear Mr./Ms. B*, Greetings from Fieris Hotel Jakarta. Thank you so much for your stay and your 10/10 review on Traveloka for Fieris Hotel Jakarta ⭐ We are delighted to hear that you were satisfied with our service, especially the friendliness of our staff member Rama and the fast and attentive service. We will pass on this compliment to Rama to inspire him to continue striving to provide the best service to all guests. We are very grateful for your trust and for giving us a perfect 10/10 rating. Since your stay has already received a perfect score, we have nothing to dispute. However, if you encounter any problems or require any assistance during your next stay, please do not hesitate to contact the Fieris Hotel Jakarta reception desk so that we can assist you as quickly and as best as we can. We hope to welcome you back to Fieris Hotel Jakarta and provide you with an even more memorable service experience. Sincerely, The Management and Reception Team, Fieris Hotel Jakarta. Your comfort is our service.
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ari s.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
The hotel staff are friendly, the service is very satisfying.
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1 people find it helpful
Accommodation's Reply
25 Aug 2026
Dear Mr./Ms. Ari S., Warm greetings from Fieris Jakarta Hotel. Thank you so much for your visit, Mr./Ms. Ari S., and for your 10/10 review on Traveloka for Fieris Jakarta Hotel ⭐ We are delighted to hear that you enjoyed your stay, especially the friendliness of our hotel staff and the satisfactory service. Your compliments motivate the entire Fieris Jakarta Hotel team to continue striving to provide friendly, professional, and attentive service to all guests. We greatly appreciate your trust in giving us a perfect 10/10 rating. Since your experience has already received a perfect rating, there is nothing for us to dispute. However, if during your next stay you require any assistance or encounter any problems, please do not hesitate to contact the Fieris Jakarta Hotel front desk/guest room immediately so that we can assist you as quickly and to the best of our ability. We hope to welcome you back to Fieris Jakarta Hotel again and provide you with an even more memorable service experience. Sincerely, The Management and Front Desk Team, Fieris Jakarta Hotel. Your Comfort, Our Service.
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o***v
icon-origin-TRAVELOKA
7.7
/10
Reviewed 11 week(s) ago
Overall, the place is already very good. The AC is cold, the room is comfortable with a nice interior, and the toilet is also aesthetic. However, the soundproofing is not good at all. The sound from my neighbor's room can be heard VERY clearly in my room. Besides being disturbing, privacy is also lacking because the sound from my room can definitely be heard by the neighbor. Please fix it, even though everything else is already very good.
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1 people find it helpful
Accommodation's Reply
25 Aug 2026
Dear Mr./Ms./Ms./Mr./Ms./Mr./Ms./Mr/Ms. ...
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yunus a.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 12 week(s) ago
Comfortable hotel, strategic location near shopping and food places, just walk.
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1 people find it helpful
Accommodation's Reply
12 Aug 2026
Dear Mr./Ms. Yunus A., Sincerely, Fieris Hotel Jakarta. Thank you so much for your positive review and 10/10 rating through Traveloka. We are delighted to know that the comfort of our hotel and its excellent location provided you with a memorable experience throughout your stay. We appreciate your trust and will continue to strive to maintain the quality of service and comfort for all guests staying at Fieris Hotel Jakarta. We hope to welcome you back again in the future and provide you with an even more memorable stay. Sincerely, The Management Team, Fieris Hotel Jakarta
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Gamal A.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 17 week(s) ago
Cool, cool, cool, and exciting.
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Accommodation's Reply
21 Jul 2026
Dear Mr. Kamal, Welcome to Piaris Hotel Rawamangkun. Thank you so much for your stay and for taking the time to write such a wonderful review. We are delighted to hear that you were satisfied with your stay. Your compliments are a great encouragement to all our staff and motivate us to further improve our services. We hope to welcome you back again. The Management Team, Piaris Hotel.
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Gamal A.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 18 week(s) ago
Very comfortable and clean hotel.
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1 people find it helpful
Accommodation's Reply
03 Jul 2026
Dear Ms./Mrs. Kamal A., Sincerely, Fieris Rawamangkun Hotel. Thank you very much for your stay at our hotel and for taking the time to write such a wonderful review. We are delighted to hear that you had a very satisfying experience, especially regarding the *comfort and cleanliness of the hotel*. Your positive review is a great inspiration to our entire team to continue maintaining and improving our service standards. We hope to welcome you back again on your next stay. Sincerely, The Fieris Hotel Management
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M***d
icon-origin-TRAVELOKA
8.5
/10
Reviewed 18 week(s) ago
The security staff are very helpful. I've stayed here several times and they've been very pleasant, as they're friendly and helpful.
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1 people find it helpful
Accommodation's Reply
03 Jul 2026
Dear Mr. M*d, Sincerely, Fieris Rawamangkun Hotel. Thank you very much for your stay at our hotel and for taking the time to write such a wonderful review. We are delighted to hear that you had a very pleasant experience, especially regarding the *exceptionally impressive service and assistance*. Your positive review is a great inspiration to our entire team to continue maintaining and improving our service standards. We hope to welcome you back again on your next stay. Sincerely, The Fieris Hotel Management
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f***n
icon-Transit
Transit
icon-origin-TRAVELOKA
6.7
/10
Reviewed 20 week(s) ago
Just last night, I was suddenly told I had to move because of water repairs. I had been out all this time and had to rush back and move my things myself (because I had a lot of stuff and was afraid of losing it). The sink faucet was loose.
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1 people find it helpful
Accommodation's Reply
03 Jul 2026
Dear Mr./Ms. f*n, Sincerely, Fierce Ris Hotel Rawamangkun. Thank you for sharing your feedback regarding your stay. We apologize for the inconvenience you experienced, particularly the plumbing issue. We value all guest feedback and assure you that this experience did not reflect our true service standards. We have forwarded your comments to the relevant department head for immediate action to prevent such incidents from happening again. We hope you will give us the opportunity to welcome you back in the future and provide you with the best service you deserve. Sincerely, The Fierce Ris Hotel Management
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Exterior 4 Fieris Hotel Jakarta

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.