Genio Hotel Manado

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8.5
/10
Very Good
5,701 reviews

What Guests Say About Their Stay

Y***A

8.5
/ 10
The hotel staff, especially the female customer service representative, are the youngest, cool, reliable, and helpful. Thank you, GBU.
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F***i

8.5
/ 10
The rooms are clean, tidy, and comfortable. The staff is also friendly and the service is fast (fast response).
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Novita M. S.

10.0
/ 10
The hotel staff is very friendly and helpful. I often stay here when I return to Manado. Thank you, Genio Hotel.
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N***a

8.2
/ 10
Overall, it was very impressive. The service was excellent from check-in to check-out. The reception staff were friendly and responsive to any complaints. Cleanliness and comfort were excellent. Keep it up.
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I***a

10.0
/ 10
The hotel is comfortable and clean. I stayed 2 days at this hotel while on vacation in Manado. The sheets and blankets are clean. The staff is also very friendly. The price is very pocket-friendly for accommodation in the city center.
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In the Area
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Jl. Sugiono No. 21 Wenang, Wenang, Manado, Sulawesi Utara, Indonesia, 95122

Main Facilities

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Late check-out
Laundry service
Parking
Restaurant
Luggage storage
Elevator
Genio Hotel Manado is a 3-star hotels that has been welcoming guests since 2015. It was previously known as Sparks Lite Manado. The accommodation went through a renovation in 2016. There are 75 rooms spread across 8 floors.
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What's around Genio Hotel Manado

Jl. Sugiono No. 21 Wenang, Wenang, Manado, Sulawesi Utara, Indonesia, 95122
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General Information

Genio Hotel Manado is a 3-star hotels that has been welcoming guests since 2015. It was previously known as Sparks Lite Manado. The accommodation went through a renovation in 2016. There are 75 rooms spread across 8 floors.

Location

Located at Jl. Sugiono No. 21 Wenang in Manado, Indonesia. Those looking to explore will find From kiwi kennel, Tonsealama, and Ailee Gardens nearby.

Facilities & Amenities

Genio Hotel Manado has Late check-out, Laundry service, Parking, Restaurant, Luggage storage, and more.

Business Facilities

For guests traveling for work, Genio Hotel Manado has Conference room and Meeting facilities available.

Dining

Guests can stop by the café.

Contact

Email: reservation@geniohotel.com
Phone number: +62431858888
Website: www.geniohotel.com/

All facilities in Genio Hotel Manado

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Meals & Dining

  • Breakfast
  • Café

Public Facilities

  • Coffee/Tea in common areas
  • Elevator
  • Safety deposit box
  • Restaurant

Business Facilities

  • Projector
  • Photocopier
  • Conference room
  • Meeting facilities

Nearby Facilities

  • Beauty salon
  • Grocery store
  • Supermarket
  • ATM/Bank
  • Hair salon
  • Launderette

Guest Services

  • Early check-in
  • Luggage storage
  • Porter
  • Express check-out
  • Newspaper stand
  • Concierge
  • Bellboy service
  • Multilingual staff
  • Newspaper in lobby
  • Late check-out
  • Laundry Service
  • Tours
  • Express check-in
  • 24-hour security
  • 24-hour front desk

Accommodation Facilities

  • Car park
  • Smoking area

Connectivity

  • Wi-Fi
  • Wi-Fi in public areas

Transportation

  • Valet parking
  • Secure parking

Accommodation Policy & General Information in Genio Hotel Manado

Required Documents

Upon check-in, you are required to bring ID Card. The required documents can be in the form of soft copy.

Minimum Age Policy

Minimum age to check-in is 18. Minor guests must be accompanied by adults upon check-in.
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General Information

Popular Facilities
Check-In / Check-Out Time
From 14:00 - to 12:00
Available rooms at Genio Hotel Manado
75
Number of floors in Genio Hotel Manado
8
Another facilities in Genio Hotel Manado
Breakfast, Café, Coffee/Tea in common areas, Elevator, Safety deposit box

Frequently asked question in Genio Hotel Manado

What is normal check-in & check-out time at Genio Hotel Manado?
The standard check-in time at Genio Hotel Manado is starting from From 14:00 while the latest check-out time is at Before 12:00
What is the star rating of Genio Hotel Manado?
Genio Hotel Manado is a 3.0-star hotel.
How many floors does Genio Hotel Manado have?
Genio Hotel Manado has 8 floors.
How many rooms are available at Genio Hotel Manado?
Genio Hotel Manado has 75 rooms in total.
Does Genio Hotel Manado provide early check-in?
Yes, early check-in is available at Genio Hotel Manado, subject to availability. Please contact the hotel directly to arrange this.
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More Reviews from Other Guests in Genio Hotel Manado

8.5
Very Good
From 5,701 reviews
Provided by travelers on
Cleanliness

8.6

Room Comfort

8.5

Meal

8.0

Location

8.4

Service and Facilites

8.5

People often mention about Genio Hotel Manado
All
Staff Friendliness (113)
Bedroom (106)
Bathroom (90)
Room Space (87)
Distance to City Center (86)
Ambiance (84)
Hotel Area (79)
Accessibility (74)
Surroundings (67)
Wifi (59)
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Traveler Reviews Genio Hotel Manado

Number of reviews per page
20
40
Customer reviews
D***a
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 week(s) ago
Overall is good, the cleanliness and staff are also very good.
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YUDHI S.
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Business
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10.0
/10
Reviewed 3 week(s) ago
Convenient, access to Siloam Hospitals International is very easy.
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l***d
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8.5
/10
Reviewed 5 week(s) ago
Good, clean, quite comfortable, strategic.
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L***a
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9.4
/10
Reviewed 6 week(s) ago
So far, okay with the price and facilities, they are comparable. It's just that yesterday during breakfast, the side dishes ran out. So I had to wait a while for them to be refilled. But otherwise, okay.
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1 people find it helpful
Guest
icon-origin-TRAVELOKA
6.6
/10
Reviewed 6 week(s) ago
Not so good. I booked a smoking room on the app, but when I arrived at the hotel, I couldn't smoke. Disappointing.
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Accommodation's Reply
01 Oct 2026
Dear Valued Guest, Genio Manado Hotel would like to inform you that we appreciate your feedback regarding your recent stay. We sincerely apologize that the smoking room did not meet your expectations. Currently, we do not have any smoking rooms, but we do have a designated smoking area available for all guests. Thank you for sharing your experience, and we hope you will give us the opportunity to serve you again in the future. Sincerely, Genio Manado Hotel
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Yonas S.
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8.5
/10
Reviewed 6 week(s) ago
Just a suggestion: If possible, have a smoking-only room. It's quite tiring to have to go downstairs and hang out on the hotel terrace just to smoke, like a hotel security guard.
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1 people find it helpful
D***y
icon-Business
Business
icon-origin-TRAVELOKA
7.8
/10
Reviewed 7 week(s) ago
There are lots of cockroaches in the bathroom, and there are also baby cockroaches on the bed. Hmm, hopefully this can be improved.
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Accommodation's Reply
25 Sep 2026
Dear Valued Guest, Warm greetings from Genio Manado Hotel! Thank you very much for taking the time to share your valuable feedback with us. We must apologize for any disappointment or inconvenience you may have experienced. We are deeply saddened to hear of your negative comments and experience regarding our services, and we regret that we were unable to meet your expectations. Please rest assured that we have taken appropriate action to address the issues you reported. Thank you again for choosing Genio Manado Hotel, and we hope to have the opportunity to welcome you again in the future. Sincerely, Genio Manado Hotel
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M***d
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
Good, recommended for people who come to Manado.
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H***o
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Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 8 week(s) ago
Hotel with the best car parking facilities.
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H***o
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Business
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9.4
/10
Reviewed 8 week(s) ago
Best location with best price.
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F***n
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Transit
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8.1
/10
Reviewed 8 week(s) ago
Whether it's because I'm a parno or because the sound quality is not good, at 3 am I heard someone laughing in the room, even though I was staying alone. But the sound from the room next door was indeed audible.
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G***a
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9.7
/10
Reviewed 10 week(s) ago
Quiet, comfortable, nice, clean, quiet.
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jonada J.
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8.5
/10
Reviewed 14 week(s) ago
The hotel staff service was good, but the food court is still a bit far from the hotel. Thanks.
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N***l
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Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 15 week(s) ago
Strategic location, good, friendly service. The room was quite good, close to tourist attractions, and very easy to access. Overall, it was quite good.
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S***i
icon-origin-TRAVELOKA
8.5
/10
Reviewed 16 week(s) ago
Genio Hotel Manado is very satisfied and comfortable staying here.
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1 people find it helpful
D***l
icon-origin-TRAVELOKA
10.0
/10
Reviewed 17 week(s) ago
Comfortable and nice hotel for a 3 star hotel.
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2 people find it helpful
M Ariesetiawan
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 19 week(s) ago
The hotel is nice, neat, clean, and comfortable. The service is also good and friendly.
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1 people find it helpful
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YOSUA R.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 20 week(s) ago
Appreciation for the youngest CS who likes to help.
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1 people find it helpful
Y***A
icon-origin-TRAVELOKA
8.5
/10
Reviewed 20 week(s) ago
The hotel staff, especially the female customer service representative, are the youngest, cool, reliable, and helpful. Thank you, GBU.
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2 people find it helpful
Sonny I.
icon-Business
Business
icon-origin-TRAVELOKA
8.8
/10
Reviewed 20 week(s) ago
Awesome, full, next time I book again.
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Number of reviews per page
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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.