Search Hotels
Hotel
/
Indonesia (52,078 Hotels)
/
Riau (371 Hotels)
/
Dumai (29 Hotels)
/
East Dumai (5 Hotels)
/
Grand Zuri Hotel Dumai
See Other Accommodations in Dumai
See All Photos
Grand Zuri Hotel Dumai
Hotels
Traveloka Preferred Partner
8.7
Impressive
From 1,631 verified guests reviews
What Guests Say About Their Stay
Strategic Location (13)
Friendly Staffs (5)
Clean Room (8)
Excellent Service (7)
Erwin N. P.
10
/ 10
Convenient hotel nearby Pelindo Port of Dumai. Many store and minimarket arround the hotel. Superior room was spacious, I got a room without window for non-smoking room.
Edwin N.
10
/ 10
Very friendly staff, thanks mr ivandi
In the Area
See Map
Jendral Sudirman No. 88 Dumai, Riau, Dumai Timur, Dumai, Riau, Indonesia, 28812
Main Facilities
Read More
AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
WiFi
Read More
Available Room Types in Grand Zuri Hotel Dumai
Speed up your search by choosing what you need
Price Display
Per room per night (excl. taxes & fees)
Login successful!
Now you can enjoy more benefits, including the option to pay near your stay date!
Got it
What's around Grand Zuri Hotel Dumai
Discover More Places
Jendral Sudirman No. 88 Dumai, Riau, Dumai Timur, Dumai, Riau, Indonesia, 28812
Discover More About Grand Zuri Hotel Dumai
Location
Grand Zuri Hotel Dumai strategically located in the heart of Dumai, in Jl. Jenderal Sudirman. Only 10 minutes from Pinang Kampai Airport, 5 minutes to Government Office Center and or Business Center.
The hotel has a very good location, also near the Pinang Kampai Airport (DUM), which is only 7.55 km away.
This hotel is very easy to find since it is strategically positioned close to public facilities.
About Grand Zuri Hotel Dumai
Spacious Lobby with the millennial design will welcome you upon arrival, directly connected with Makan Place which offers informal, all-day dining: breakfast, lunch, and dinner, from local dishes to international delights. Interiors are designed to create a vibrant and friendly environment for all guests. The VIP room is available.
The hotel houses 111 rooms. All rooms and suites feature vibrant modern design and amenities to ensure an exceptional sense of comfort: Zuri Dream by Zees® beddings, power shower, 5 stars sanitary by Toto, 42 inches LED TV and free Wi-Fi.
4 Function rooms are available for your needs, equipped with full meeting room facilities.
1 Grand ballroom caters up to 1,500 persons, the largest ballrooms in Dumai.
Grand Zuri Hotel Dumai is the home of Zuri on Top, the highest infinity pool, sky bar & lounge in Dumai.
All facilities in Grand Zuri Hotel Dumai
Bar, Cafe and Lounge
Swimming Pool
Functional Hall
Lobby
Accommodation Services
Food and Drinks
- Restaurant with AC
- A la carte breakfast
- A la carte dinner
- A la carte lunch
- Bar
- Breakfast
- Breakfast and dinner
- Breakfast and lunch
- Buffet breakfast
- Breakfast served to the table
- Buffet dinner
- Buffet lunch
- Cafe
- Continental breakfast
- Fullboard with drinks
- Fullboard with non-alcoholic drinks
- Gala dinner
- Free breakfast
- Halfboard with non-alcoholic drinks
- Hot breakfast
- Poolside bar
- Set menu dinner
- Set menu lunch
- Show cooking restaurant
- Snacks
- Vegetarian meal
Hotel Services
- Bellhop
- Welcoming drinks
- Concierge
- Doorman
- Front desk
- 24-hour Receptionist
- 24-hour security
- Laundry service
- Luggage storage
- Multilingual staff
- Newspaper in lobby
- Newspaper
- Porter
- Wedding service
Public Facilities
- Parking
- Coffee shop
- Early check-in
- 24-hour room service
- Late check-out
- Restaurant
- Breakfast restaurant
- Dinner restaurant
- Lunch restaurant
- Room service
- Safety deposit box
- WiFi in public area
In-room Facilities
- Bathrobe
- Bathtub
- Desk
- DVD player
- In-room safe
- Refrigerator
- Shower
- TV
General
- AC
- Ballroom
- Banquet
- Family room
- Non-smoking room
- Swimming pool
- Smoking area
Business Facilities
- Business center
- Business facilities
- Computer station
- Conference room
- Meeting facilities
- Business centre
Nearby Facilities
- ATM/Banking
- Beauty salon
- Grocery
- Hair salon
- Shops
- Supermarket
Transportation
- Secure parking
- Valet parking
- Valet parking (surcharge)
Accessibilty
- Accessibility equipment
- Accessible bathroom
- Accessible parking
Things to Do
- Fitness center
- Health club
- Outdoor pool
Connectivity
- Internet point
- LAN Internet
- WiFi in public area (surcharge)
Family-friendly Facilities
- Children pool
Sports and Recreations
- Fitness center
Shuttle Service
- Airport transfer
Clean Stay for Your Worry-Free Journey
Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check
Accommodation Policy & General Information in Grand Zuri Hotel Dumai
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 12:00
Required Documents
Upon check-in, you are required to bring ID Card. The required documents can be in the form of soft copy.
General Check-in Instructions
You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.
Read All
General Information
Popular Facilities | AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi |
Check-In / Check-Out Time | From 14:00 - Before 12:00 |
Breakfast Availability | Yes, some room provide breakfast |
Frequently asked question in Grand Zuri Hotel Dumai
What are available facilities at Grand Zuri Hotel Dumai?
There are top facilites at Grand Zuri Hotel Dumai such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Grand Zuri Hotel Dumai?
The standard check-in time at Grand Zuri Hotel Dumai is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Grand Zuri Hotel Dumai provide breakfast?
Yes, Grand Zuri Hotel Dumai provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in Grand Zuri Hotel Dumai
Overall Rating & Reviews
From 1,631 verified guests reviews
8.7
Impressive
Fantastic
633
Very Good
815
Satisfying
41
Average
142
Poor
0
Cleanliness
Comfort
Meal
Location
Service
Show reviews that mention...
All
strategic location (13)
friendly staffs (5)
clean room (8)
excellent service (7)
tasty breakfast (3)
complete facilities (2)
tasty food (3)
great location (1)
See More 8
Sort by
Most Helpful
Category
All
Language
English
Show Reviews with Photos
Mohamad A.
9.4
/ 10
13 Sep 2024
Excellent. Keep up the good service.
Like this review?
Accommodation's Reply
16 Sep 2024
Dear Mohamad A. Thank you for your compliment. We are very happy to hear that you are satisfied with our service. Our team will continue to strive to provide the best for every guest. Warm regards, Dimas wira Kresna. General Manager.
MN
Michelle N.
Business travel
8.5
/ 10
04 Sep 2024
All has been good. Just sometimes the services needs more improvement, looking forward to see more improvement.
Like this review?
Accommodation's Reply
06 Sep 2024
Dear Mrs. Michelle and. Warmest Gretings from Grand Zuri Dumai! Thank you for taking the time to share your feedback about our services. We appreciate your positive comments and are committed to providing the best possible experience for our customers. We're always working to improve our offerings, and your suggestions will be valuable as we continue to refine our services. If you have any other comments or questions, please don't hesitate to reach out to our customer support team. Sincerely, Dimas Wira Kresna. General Manager.
MN
Michelle N.
Business travel
8.5
/ 10
29 Jun 2024
Everything was good, we will continue to book this hotel for all our staff business trip.
Like this review?
Accommodation's Reply
01 Jul 2024
Dear Mrs. Michelle and. Warmest greatings from Grand Zuri Hotel Dumai. Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Dimas Wira Kresna. General Manager.
MN
Michelle N.
8.8
/ 10
26 Jun 2024
Everything was in good order and we will continue to choose this hotel as our usual hotel stayed for all our staff business trips.
Like this review?
Accommodation's Reply
28 Jun 2024
Dear Mrs. Michelle and. Warmest greatings from Grand Zuri Hotel Dumai. Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Dimas Wira Kresna. General Manager.
SANTY O. N.
9.4
/ 10
25 Jun 2024
Kamar nyaman dan bersih…hanya menginap 1 malam, deket city centre, akan menginap disini lagi. Apabila berkunjung kembali ke kota Dumai
Like this review?
Accommodation's Reply
26 Jun 2024
Santy o. Dear N., Warm Greetings From Grand Zuri Hotel Dumai. Thank you for reviewing the Grand Zuri Dumai Hotel. We are very happy to know that the service we provide is good, the facilities are complete and the location is very strategic in the middle of the city, close to the government center and shopping centers. Waiting for the next arrival. Thank You. Greetings. Dimas Wira Kresna. General Manager.
MN
Michelle N.
Business travel
8.5
/ 10
24 Jun 2024
All is in good condition, will continue to book it for all my business trip, it 's been my company 's usual hotel stay for all the business trip.
Like this review?
Accommodation's Reply
24 Jun 2024
Dear Michelle N, Warm Greetings From Grand Zuri Hotel Dumai. Thank you for reviewing the Grand Zuri Dumai Hotel. We are very happy to know that the service we provide is good, the facilities are complete and the location is very strategic in the middle of the city, close to the government center and shopping centers. Waiting for the next arrival. Thank You. Greetings. Dimas Wira Kresna. General Manager.
R***o
This is a guest profile.
Medical Travel
6.2
/ 10
25 May 2024
When I get a room from the apps, I think the hospitality of the staff from 4star hotel in this city was good, but never it 's very very bad. I and my family waiting for an hour at the lobby only for the room is ready, while I'm starving at that noom 3pm, how imagines. I'm asked to the front office by every 15 minutes, the doorman, that I talk was verybad attitude too. Maybe the next time will never book this hotel more.
Read More
Like this review?
Accommodation's Reply
28 May 2024
Dear Mr. Are*o. Warmest greetings from Grand Zuri Hotel Dumai. Thank you for choosing Grand Zuri Hotel Dumai as a place to rest for you and your family during your visit to Dumai. I have received and read a review from you regarding the service which made you disappointed and the problems have been conveyed to the relevant department for improvement so that this does not happen in the future. Your feedback means a lot to us so that we can provide the best service to every guest. We are waiting for you and your family to welcome you back to the Grand Zuri Hotel Dumai. Thank you. Best Regards, Dimas Wira Kresna. General Manager.
MN
Michelle N.
8.5
/ 10
02 May 2024
Everything was good, it has been our company ' s preferred hotel whenever travelling to this location.
Like this review?
Accommodation's Reply
08 May 2024
Dear Andi Kursia, Thank you for sharing your experience while at Grand Zuri Dumai Hotel. We are pleased to know that the service we provide is good, the rooms are clean and comfortable, and the location is close to the city center. We're waiting for your next arrival. Have a good day. Regards, Dimas Wira Kresna. General Manager.
R***a
This is a guest profile.
Business travel
10
/ 10
24 Apr 2024
Langganan pasti nginep kesini. Zuri grand zuri semoga lebih baik lagi.
Like this review?
Accommodation's Reply
25 Apr 2024
Dear R*a, Thank you for reviewing the Grand Zuri Dumai Hotel. The location is very strategic, making it easy to travel anywhere, whether government centers or shopping centers. The exclusive atmosphere is suitable for holidays with family or for business matters. We are happy to know that the service we provide is good and fast. Looking forward to your next visit. Warm regards. Dimas Wira Kresna. General Manager.
R***a
This is a guest profile.
Business travel
10
/ 10
24 Apr 2024
Langganan pasti nginep kesini. Zuri grand zuri semoga lebih baik lagi.
Like this review?
Accommodation's Reply
25 Apr 2024
Dear R*a, Thank you for reviewing the Grand Zuri Dumai Hotel. The location is very strategic, making it easy to travel anywhere, whether government centers or shopping centers. The exclusive atmosphere is suitable for holidays with family or for business matters. We are happy to know that the service we provide is good and fast. Looking forward to your next visit. Warm regards. Dimas Wira Kresna. General Manager.
An icon button
1
2
3
...
44
An icon button
Ready to make up your mind?
Book Your Stay Now
Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
Haven’t found what you’re looking for?
See Other Accommodations in Dumai
About Traveloka
Facebook
Instagram
TikTok
Youtube
Twitter
LineProducts
Copyright © 2024 Traveloka. All rights reserved