1. Hotel
  2. Indonesia(18,513 hotel)
  3. East Java(1,949 hotel)
  4. Malang(770 hotel)
  5. Klojen(106 hotel)
  6. Helena Guest House

Helena Guest House

B&B
Jln. Muria No.5 Oro-oro Dowo, Klojen, Malang, Jawa Timur, Indonesia, 65112
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Impressive
8.5/10
According to 22 guests
Based on 13 traveler reviews
24-Hour Front Desk
Restaurant
WiFi

Nearby attractions
Rumah Sakit Dr. Saiful Anwar
(0.50 km)
Perpustakaan Kota Malang
(0.64 km)
Stadion Gajayana
(0.67 km)
Bakso Bakar Pak Man
(0.73 km)
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Review by Traveloka users
Review
8.5
/10
Impressive
Cleanliness
8.43
Comfort
8.71
Meal
7.43
Location
8.14
Service
8.14

11 Traveloka customers have stayed in this hotel and given reviews:

9.7
Very good. The staff are very helpful. Breakfast is good.
9.0
Everything was fine and comfort at this guest house unless the breakfast choice was too late came, we only have one option though actually I think there is more. Overall I recommend this guest house
8.5
Clean quite satisfactory hygiene maintained yes
9.7
The place is neat, clean, comfortable once. the service is friendly and well recommended once ..
9.7
Very satisfying, comfortable place, beautiful environment and complete facilities.
7.0
Pretty good, pretty clean, comfortable enough
8.3
A quiet place .. suitable for wanting a romantic .. I book a superior room area was too narrow and straight in front of the seating .. for a chat. lucky again deserted inevitably noisy when crowded. the bathrooms are nice and spacious but a bit dirty in the corners. create a culinary delight there are few places to eat next to him ..
8.3
Actually this hotel really comfortable but the staff was not awful if ngelihat Like merhatiin serinh.
9.7
Outstanding service and friendly towards guests
8.1
There were ants hygiene needs to be improved, pagi2 want to exit the hotel could not be still locked no perugas
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Based on
13 reviews
Rating
Location
Rooms
Service
Value
Review from
Business0
Couples6
Solo travel1
Family0
Friends getaway6
Rating Result
Very Bad
4
Bad
1
Average
3
Very Good
0
Extraordinary
5
FXJIWANTO
Small Guesthouse in good location
This guesthouse is quite nice and comfortable but the management needs to be improved. It's located in the heart of Malang, in a quiet area. The building is nice but the parking area only available for four cars. The rest should be parked outside.
Couples - Jul 1, 2017
Meltedja
NEVER AGAIN !
When we arrived in this guesthouse, we were delighted because we were granted early check in for free. The receptionist staff was very friendly as well. However, we found the room stank of cigarette smoke, so we asked for another room. It was right next to the receptionist area. Since the guesthouse was not that busy when we stayed there, we found the room very comfortable and the only noise came from the receptionist staff himself. The morning staff was really nice and friendly. The afternoon staff,on the other hand, made us feel that we werent wanted there. When we came back to the guesthouse in the afternoon, ha was playing some dangdut music very loudly while smoking. I saw some other staffs monopolizing the seating area provided for guests. They just sat there; their feet on the chair and smoking like a chimney. No smile..no greetings...as if we were some invinsible ghosts. We were not offered free coffee / tea / water facilities there, whereas the goods were provided in the dining area. They just drank coffee and kept on smoking on the chairs while ignoring us. When we came back to the guest house after having dinner...guess what...they were still there...doing the same thing. One of them even lying down on the chair,completely oblivious of paying guests. According to the booking information, breakfast was included in the package. No information what so ever was given regarding this by the hotel staff, and honestly, I was too upset to ask. In terms of service...this is by far the worst guest house in the world I've stayed in. There are more guesthouses in the area,some even offer lower price with far better service. In spite of the friendly morning staff, we would never come back to this place.
Couples - May 1, 2017
Rick v
Warm welcome and a lovely breakfast!
We stayed for 2 nights in this lovely guest house. The rooms were clean, the bed was big, soft and good! The Indonesian breakfast was just perfect! Try to get a room upstairs due to to noise downstairs! Value for money!
Couples - Dec 23, 2016
Cindy_tan80
Lovely guesthouse and good location
This guesthouse is decorated in a very traditional Javanese style. Room is spacious, comfortable bed and very clean. I chose the traditional breakfast everyday nasi goreng, ayam bakar, soto ayam, fruits and traditional Indonesian cakes provided. Staff are very friendly, welcoming and very helpful for my first visit in Malang. Very cheap hotel with 5 star service. Perfect stay in Malang. Will definitely come back on my next visit 😊
Solo travel - Oct 20, 2016
Hans_van_Scheerdijk
Prima, no-nonsense plek om 1 of 2 nachten te verblijven in Malang
Helena Guest House is een prima no-nonsense plek om 1 of 2 nachten te verblijven in Malang. Geen charmante plek, maar redelijk schoon, op een redelijke locatie en redelijk waar voor je geld. Het ontbijt is niet bijzonder, daar mag wat aan gedaan worden.
Couples - Oct 25, 2017
See other reviews

Hotel facility

Description

Hotel policy

  • Public Facilities
    • WiFi in public area
    • Restaurant
    • Coffee/tea in lobby
  • Hotel Services
    • 24-hour Receptionist
  • Things to Do
    • Garden

Check-in and Check-out Time

Check-in: 2:00 PM
Check-out: 12:00 PM

Location
Helena Guest House is located in area / city Klojen.

The B&B has a very good location, also near the Abdul Rachman Saleh Airport (MLG), which is only 10.74 km away.

The B&B is located only 1.35 km away from Malang Station.

There are plenty of tourist attractions nearby, such as Dr. Saiful Anwar Hospital within 0.5 km, and Malang Library within 0.64 km.

About Helena Guest House

If you plan to have a long-term stay, staying at Helena Guest House is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Helena Guest House.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Helena Guest House exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Helena Guest House is a B&B with great comfort and excellent service according to most B&B's guests.

With all facilities offered, Helena Guest House is the right place to stay.

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.