What do past guests say about Horison Altama Pandeglang?

Horison Altama Pandeglang is well-known for its Location, Service and Facilites, Cleanliness, as reviewed by verified Traveloka guests.

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Horison Altama Pandeglang

Name: Horison Altama Pandeglang
Address: Jalan Raya Serang Pandeglang KM 3, Pertigaan Cigadung, Pandeglang City Center , Pandeglang City Center, Pandeglang, Banten, Indonesia, 42251, Jalan Raya Serang Pandeglang KM 3, Pertigaan Cigadung, Pandeglang City Center, Banten, 42251, Indonesia
Rating: 8.2

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8.2

/10

Very Good

2,117 reviews

What Guests Say About Their Stay

H***h

8.5

/ 10

The hotel is clean, the rooms are nice, the staff is friendly, and the food is delicious and varied. Thank you.

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H***h

8.4

/ 10

The hotel is clean, the rooms are nice, the staff is friendly, and the food is delicious and varied. Thank you.

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Halis J.

9.7

/ 10

Continue to improve the quality of your best service. Thank you for serving with heart.

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winny r. s.

10.0

/ 10

Staying at Horison Altama Pandeglang feels like coming home, comfortable... clean... the warm welcome from all the hotel staff team is extraordinary... the breakfast is definitely delicious because everything I eat is delicious... in short, make Horison Altama Pandeglang always successful, thank you for always giving a warm welcome and the best service every time I go there and I will definitely come back again...

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u***o

9.4

/ 10

Nice clean room. Comfortable bed with pool view. With that price it is very worth it. Swimming pool is suitable for children. Close to minimarket and food places.

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In the Area

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Jalan Raya Serang Pandeglang KM 3, Pertigaan Cigadung, Pandeglang City Center , Pandeglang City Center, Pandeglang, Banten, Indonesia, 42251

Main Facilities

This accommodation offers:

Outdoor pool

Poolside bar

Children play area

Swimming pool

Laundry service

Parking

Restaurant

Luggage storage

Elevator

Family room

Horison Altama Pandeglang is a 3-star hotels that has been welcoming guests since 2013. It was previously known as Horison Altama. The accommodation went through a renovation in 2015. Horison Altama Pandeglang is part of MGM. There are 68 rooms spread across 4 floors.

What's around Horison Altama Pandeglang

Jalan Raya Serang Pandeglang KM 3, Pertigaan Cigadung, Pandeglang City Center , Pandeglang City Center, Pandeglang, Banten, Indonesia, 42251

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Discover More About Horison Altama Pandeglang

General Information

Location

Located at Jalan Raya Serang Pandeglang KM 3, Pertigaan Cigadung, Pandeglang City Center in Banten, Indonesia. Those looking to explore will find bibit lele dan penjualan lele, Bedeng oren ki Buyut arman, and Rumah ahmad nearby.

Facilities & Amenities

Horison Altama Pandeglang has Outdoor pool, Poolside bar, Children play area, Swimming pool, Laundry service, and more. Rooms also come with TV.

Business Facilities

For guests traveling for work, Horison Altama Pandeglang has Business facilities and Meeting facilities available.

Dining

Guests can stop by the café.

Contact

Email: rsv.altamapandeglang@horisonhotels.com
Phone number: +62253202000
Website: horisonhotels.com

All facilities in Horison Altama Pandeglang

Facility

Outdoor pool

Poolside bar

Children play area

Swimming pool

Others

Guest Services

Laundry Service
24-hour front desk
Front desk
Bellboy service
24-hour security
Luggage storage

Accommodation Facilities

Family room
Cloakroom
Car park
Smoking area

Public Facilities

Elevator
Room service
Restaurant
Coffee shop

Transportation

Secure parking

Meals & Dining

Café
Breakfast
Poolside Bar

Nearby Facilities

Supermarket
ATM/Bank

Connectivity

Wi-Fi in public areas
Wi-Fi

Activity & Leisure

Children's play area
Karaoke
Outdoor pool

Accessibility

Wheelchair accessible

Business Facilities

Meeting facilities
Business facilities

Travelling with Companions

Highchairs

Accommodation Policy & General Information in Horison Altama Pandeglang

Required Documents

Upon check-in, you are required to bring ID Card. The required documents can be in the form of soft copy.

Minimum Age Policy

Minimum age to check-in is 17. Minor guests must be accompanied by adults upon check-in.

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General Information

Popular Facilities
Check-In / Check-Out Time	From 14:00 - to 12:00
Available rooms at Horison Altama Pandeglang	68
Number of floors in Horison Altama Pandeglang	4
Another facilities in Horison Altama Pandeglang	Laundry Service, 24-hour front desk, Front desk, Bellboy service, 24-hour security

Frequently asked question in Horison Altama Pandeglang

What is normal check-in & check-out time at Horison Altama Pandeglang?

The standard check-in time at Horison Altama Pandeglang is starting from From 14:00 while the latest check-out time is at Before 12:00

What is the star rating of Horison Altama Pandeglang?

Horison Altama Pandeglang is a 3.0-star hotel.

How many floors does Horison Altama Pandeglang have?

Horison Altama Pandeglang has 4 floors.

How many rooms are available at Horison Altama Pandeglang?

Horison Altama Pandeglang has 68 rooms in total.

Does Horison Altama Pandeglang have a swimming pool?

Yes, a swimming pool is available at Horison Altama Pandeglang.

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More Reviews from Other Guests in Horison Altama Pandeglang

Overall Ratings & Reviews Horison Altama Pandeglang

Traveloka (2,114)

Other sources (3)

8.3

Very Good

From 2,114 reviews

Provided by travelers on

Cleanliness

8.2

Room Comfort

8.2

Meal

7.9

Location

8.5

Service and Facilites

8.3

People often mention about Horison Altama Pandeglang

All

Staff Friendliness (75)

Distance to City Center (65)

Bedroom (64)

Room Space (58)

Accessibility (57)

Ambiance (56)

Family Friendly (55)

Surroundings (54)

Hotel Area (54)

Bathroom (52)

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Traveler Reviews Horison Altama Pandeglang

Number of reviews per page

Customer reviews

H***h

8.5

/10

Reviewed 3 day(s) ago

The hotel is clean, the rooms are nice, the staff is friendly, and the food is delicious and varied. Thank you.

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H***h

8.4

/10

Reviewed 3 day(s) ago

The hotel is clean, the rooms are nice, the staff is friendly, and the food is delicious and varied. Thank you.

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Verified Traveler

6.6

/10

Reviewed 1 week(s) ago

There is very little variety of food, the towels are all worn out, there is a lot of scale in the toilet, the key is like a boarding house key.

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Accommodation's Reply

28 Oct 2026

Dear Mr./Ms. G*t, Thank you for taking the time to write a review and share your experience staying at Horison Altama Pandeglang. We sincerely apologize for this unpleasant incident. We are committed to continuously improving our services and products to ensure the satisfaction of all our guests at Horison Altama Pandeglang. We hope to welcome you back again in the future. Sincerely, The Management, Horison Altama Pandeglang

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Leny Y.

6.5

/10

Reviewed 1 week(s) ago

The air conditioner is not working well, the room is not cold, only like a fan. Also, there is water dripping from the AC. There is a lack of shelves to put things. I ordered a few rooms. It is better to stay on the 3rd floor rather than the 4th. Mine is on the 4th.

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Accommodation's Reply

28 Oct 2026

Dear Ms. Leni Y., Thank you for taking the time to express your appreciation and share your experience during your stay at Horizon Altama Pandeglang. We apologize in advance for this unpleasant incident. We are committed to continuously improving our services and products to ensure the satisfaction of all our guests at Horizon Altama Pandeglang. We sincerely hope to welcome you back to stay with us again in the future. Sincerely, The Management Team, Horizon Altama Pandeglang

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R***a

Leisure

9.4

/10

Reviewed 2 week(s) ago

Overall, our stay at this hotel was good.

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Accommodation's Reply

28 Oct 2026

Dear Mr./Ms. R*a, Thank you for taking the time to write a compliment and share your experience staying at Horizon Altama Pandeglang Hotel. We are committed to continuously improving our services and products to ensure the satisfaction of all our guests. We sincerely hope to welcome you back to stay with us again in the future. Sincerely, The Management Team, Horizon Altama Pandeglang Hotel

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O***n

Transit

10.0

/10

Reviewed 3 week(s) ago

The staff is friendly and the hotel is clean, access is very easy.

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Accommodation's Reply

28 Oct 2026

Dear Mr. O*n, Thank you for taking the time to share your appreciation and experience during your stay at Horison Altama Pandeglang. We are committed to continuously improving our services and products to ensure the utmost satisfaction of all our guests. We look forward to welcoming you back in the future. Sincerely, The Management Team, Horison Altama Pandeglang

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e***g

Transit

8.5

/10

Reviewed 3 week(s) ago

Easy access near the toll gate, and the staff is friendly and very helpful. However, some room amenities need improvement: the bathroom door won't lock, and the room isn't soundproof. Several times I've stayed here, I've found it noisy, with noise coming from both the next room and outside. Breakfast is lacking in variety and tastes very bland (lacking seasoning). However, since there are no other hotel options in Pandeglang, I'll definitely stay here again.

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Accommodation's Reply

28 Oct 2026

Dear Sir/Madam, e*g., Thank you for taking the time to share your appreciation and experience during your stay at Horizon Altama Pandeglang Hotel. We apologize in advance for this unpleasant incident. We are committed to continuously improving our services and products to ensure the satisfaction of all our guests at Horizon Altama Pandeglang Hotel. We sincerely hope to welcome you back to stay with us again in the future. Sincerely, The Management Team, Horizon Altama Pandeglang Hotel

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e***g

Transit

8.6

/10

Reviewed 3 week(s) ago

Easy access, close to the toll gate. A good choice for accommodation in Pandeglang, but many of the room facilities, including the bathroom, need improvement, and the breakfast menu is very limited and lacking in flavor. The service is excellent.

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Accommodation's Reply

28 Oct 2026

Dear Sir/Madam, e*g., Thank you for taking the time to write a compliment and share your experience during your stay at Horizon Altama Pandeglang Hotel. We apologize in advance for this unpleasant incident. We are committed to continuously improving our services and products to ensure the satisfaction of all our guests at Horizon Altama Pandeglang Hotel. We sincerely hope to welcome you back to stay with us again in the future. Sincerely, The Management Team, Horizon Altama Pandeglang Hotel

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E***i

8.5

/10

Reviewed 4 week(s) ago

It's worth the price, but the room doesn't smell good. Please provide shampoo too, min.

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Accommodation's Reply

09 Oct 2026

Dear Mr./Ms. E*i, Thank you for taking the time to share your appreciation and experience during your stay at Horison Altama Pandeglang. We apologize in advance for this unpleasant incident. We are committed to continuously improving our services and products to ensure the satisfaction of all our guests at Horison Altama Pandeglang. We sincerely hope to welcome you back to stay with us again in the future. Sincerely, The Management Team, Horison Altama Pandeglang

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H***i

Leisure

9.1

/10

Reviewed 5 week(s) ago

It's a shame that every time I stay the pool is always dirty.

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Accommodation's Reply

09 Oct 2026

Dear Sir/Madam, Thank you very much for staying at Horizon Altama Pandegran and for providing us with your valuable feedback. We sincerely apologize for any inconvenience you experienced. Our hotel is always striving to provide the best possible service to all our guests, and we will continue to do our utmost. We look forward to welcoming you back again. Thank you very much. Horizon Altama Pandegran Hotel Management

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Halis J.

9.7

/10

Reviewed 7 week(s) ago

Continue to improve the quality of your best service. Thank you for serving with heart.

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Accommodation's Reply

21 Sep 2026

Dear Ms. Halis J., Thank you for taking the time to share your appreciation and experience during your stay at Horizon Altama Pandeglang. We are committed to continuously improving our services and products to ensure all guests are satisfied. We look forward to welcoming you back in the future. Sincerely, The Management Team, Horizon Altama Pandeglang

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Irfan M.

Staycation

8.5

/10

Reviewed 8 week(s) ago

The hotel is very comfortable, the facilities are complete and the service is very friendly.

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Accommodation's Reply

21 Sep 2026

Dear Mr. Irfan M., Thank you for taking the time to share your appreciation and experience during your stay at Horizon Altama Pandeglang. We are committed to continuously improving our services and products to ensure all guests are satisfied. We look forward to welcoming you back in the future. Sincerely, The Management Team, Horizon Altama Pandeglang

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m***n

8.5

/10

Reviewed 8 week(s) ago

Nice, clean and comfortable as well as friendly service and comfortable environment.

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Accommodation's Reply

12 Sep 2026

Dear Mr. M*N, Thank you for taking the time to write a compliment and share your experience staying at Horizon Altama Pandeglang. We are committed to continuously improving our services and products to ensure the satisfaction of all our guests. We sincerely hope to welcome you back to stay with us again in the future. Sincerely, The Management Team, Horizon Altama Pandeglang

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Verified Traveler

10.0

/10

Reviewed 11 week(s) ago

Good place to stay in Pandeglang.

1 people find it helpful

Accommodation's Reply

24 Aug 2026

Dear Mr./Mrs. G*t, Thank you for taking the time to share your feedback and experience staying at Horison Altama Pandeglang. We are committed to continuously improving our services and products to ensure the best possible experience for all our guests. We look forward to welcoming you back in the future. Sincerely, The Management Team, Horison Altama Pandeglang

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E***g

9.7

/10

Reviewed 13 week(s) ago

The staff is very responsive when there are complaints, friendly and polite too.

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1 people find it helpful

Accommodation's Reply

03 Aug 2026

Dear Mr./Ms. E*g, Thank you for taking the time to share your feedback and experience staying at Horison Altama Pandeglang Hotel. We are committed to continuously improving our services and products to ensure the satisfaction of all our guests. We look forward to welcoming you back in the future. Sincerely, The Management Team, Horison Altama Pandeglang Hotel

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F***i

Business

8.8

/10

Reviewed 16 week(s) ago

Strategic location with comfortable rooms.

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Accommodation's Reply

16 Jul 2026

Dear Mr./Ms. F*i, Thank you for taking the time to share your appreciation and experience during your stay at Horison Altama Pandeglang Hotel. We are committed to continuously improving our services and products to ensure the satisfaction of all our guests. We look forward to welcoming you back to stay with us again in the future. Sincerely, The Management, Horison Altama Pandeglang Hotel

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Verified Traveler

Staycation

8.5

/10

Reviewed 16 week(s) ago

The hotel staff was friendly, but the security was less so. The hotel is quite nice, and the swimming pool is clean. I hope it continues to be successful.

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Accommodation's Reply

24 Jul 2026

Dear Mr./Ms. G*t, Thank you for taking the time to share your feedback and experience during your stay at Horison Altama Pandeglang. We apologize in advance for this unpleasant incident. We are committed to continuously improving our services and products to ensure the satisfaction of all our guests at Horison Altama Pandeglang. We sincerely hope to welcome you back to stay with us again in the future. Sincerely, The Management Team, Horison Altama Pandeglang

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A***r

Leisure

9.7

/10

Reviewed 16 week(s) ago

The staff are all friendly, and the facilities are quite complete.

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Accommodation's Reply

15 Jul 2026

Dear Mr./Ms. A*r, Thank you for taking the time to write a compliment and share your experience staying at Horizon Altama Pandeglang. We are committed to continuously improving our services and products to ensure the satisfaction of all our guests. We sincerely hope to welcome you back to stay with us again in the future. Sincerely, The Management Team, Horizon Altama Pandeglang

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MOH W.

8.8

/10

Reviewed 16 week(s) ago

Overall it's okay, and this is recommended for a destination.

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Accommodation's Reply

15 Jul 2026

Dear Mr. Moh W., Thank you for taking the time to share your appreciation and experience staying at Horizon Altama Pandeglang Hotel. We are committed to continuously improving our services and products to ensure all guests are satisfied. We look forward to welcoming you back in the future. Sincerely, The Management Team, Horizon Altama Pandeglang Hotel

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I***h

8.8

/10

Reviewed 16 week(s) ago

Recommended for those who want to take their children to stay at a hotel for the first time because the hotel is kids friendly.

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Accommodation's Reply

15 Jul 2026

Dear Mr./Ms. I*h, Thank you for taking the time to write a compliment and share your experience staying at Horison Altama Pandeglang Hotel. We are committed to continuously improving our services and products to ensure the satisfaction of all our guests. We sincerely hope to welcome you back to stay with us again in the future. Sincerely, The Management Team, Horison Altama Pandeglang Hotel

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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

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