Hotel Gran Mahakam

All-star Accommodation
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8.8
/10
Very Good
2,016 reviews

What Guests Say About Their Stay

Azhar R. B.

10.0
/ 10
I can't believe I've been staying at Gran Mahakam room 523 for 14 days. From the moment I checked in on July 4, 2026, the room was comfortable, with a bathtub and hot and cold water. The staff at Gran Mahakam were very helpful, including helping me get medicine from the Mahakam Pharmacy next to the Gran Mahakam Hotel. The hotel manager was also kind and friendly. The soundproofing from the outside was 100% excellent, and the room was quiet. I'll stay here again next time.
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iman s. n.

10.0
/ 10
Awesome, strategic location, classy hotel, very friendly and professional service.
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G***o

9.4
/ 10
Beautiful little gem strategically located around many good places. Staff provided excellent services.

E***a

10.0
/ 10
Friendly staff, comfortable and fragrant rooms, varied and delicious breakfast, strategic location
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k***i

10.0
/ 10
Best experience! Affordable, fancy, amazing service, the best breakfast, not too crowded, and everything was perfect. Just thinking when can I go back and stay here again. Thank you Gran Mahakam for the amazing experience 🙏
In the Area
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Jalan Mahakam I No. 6 Blok M, Jakarta 12130, Kebayoran Baru, Gandaria, Jakarta, Indonesia, 12130

Main Facilities

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AC
Restaurant
24-Hour Front Desk
Parking
Elevator
WiFi
Hotel Gran Mahakam is a 5-star boutique hotel in Jakarta Selatan with distinctly European architecture and beautifully appointed rooms in addition to attentive and friendly service. These are some of the key hallmarks of Hotel Gran Mahakam, one of best located Jakarta luxury hotels, conveniently situated at the crossroads of the business and commercial district in the heart of widely popular South Jakarta, where world-class shopping, dining and entertainment await. Hotel Highlights : · Gran Mahakam is a 5-star boutique hotel with distinctive European architecture · Beautifully appointed rooms addition to attentive and friendly service · Conveniently located at the crossroads of the business and commercial district · 3 minutes walking distance to Blok M MRT Station · In the heart of world class shopping, dining and entertainment, 3 minutes walk from Blok M Plaza shopping centre and 15 minutes drive from Plaza Senayan, Senayan City and Pondok Indah Mall · Featuring outdoor pool with city view, spa and fitness centre · Restaurant with International and Authentic Indonesian Cuisine at Le Gran Café , Aoki Japanese Cuisine and The Bar and Lounge · Ballroom & meeting rooms to cater your prestigious events · Indonesia's Leading Business Hotel Winner World Travel Awards 2018
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What's around Hotel Gran Mahakam

Jalan Mahakam I No. 6 Blok M, Jakarta 12130, Kebayoran Baru, Gandaria, Jakarta, Indonesia, 12130
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Lobby Hotel Gran Mahakam
Lobby 2 Hotel Gran Mahakam

Discover More About Hotel Gran Mahakam

Hotel Gran Mahakam is a 5-star boutique hotel in Jakarta Selatan with distinctly European architecture and beautifully appointed rooms in addition to attentive and friendly service. These are some of the key hallmarks of Hotel Gran Mahakam, one of best located Jakarta luxury hotels, conveniently situated at the crossroads of the business and commercial district in the heart of widely popular South Jakarta, where world-class shopping, dining and entertainment await. Hotel Highlights : · Gran Mahakam is a 5-star boutique hotel with distinctive European architecture · Beautifully appointed rooms addition to attentive and friendly service · Conveniently located at the crossroads of the business and commercial district · 3 minutes walking distance to Blok M MRT Station · In the heart of world class shopping, dining and entertainment, 3 minutes walk from Blok M Plaza shopping centre and 15 minutes drive from Plaza Senayan, Senayan City and Pondok Indah Mall · Featuring outdoor pool with city view, spa and fitness centre · Restaurant with International and Authentic Indonesian Cuisine at Le Gran Café , Aoki Japanese Cuisine and The Bar and Lounge · Ballroom & meeting rooms to cater your prestigious events · Indonesia's Leading Business Hotel Winner World Travel Awards 2018

All facilities in Hotel Gran Mahakam

Bar, Cafe and Lounge Hotel Gran Mahakam
Bar, Cafe and Lounge
Swimming Pool Hotel Gran Mahakam
Swimming Pool
Entertainment Facility Hotel Gran Mahakam
Entertainment Facility
Fitness Center Hotel Gran Mahakam
Fitness Center
Functional Hall Hotel Gran Mahakam
Functional Hall

Food and Drinks

  • A la carte breakfast
  • A la carte dinner
  • A la carte lunch
  • Restaurant with AC
  • Bar
  • Breakfast
  • Breakfast and dinner
  • Breakfast and lunch
  • Buffet breakfast
  • Buffet dinner
  • Buffet lunch
  • Cafe
  • Dining area
  • Vegetarian meal

Public Facilities

  • Parking
  • Coffee shop
  • Elevator
  • 24-hour room service
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

Hotel Services

  • Bellhop
  • Concierge
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Multilingual staff
  • Newspaper in lobby
  • Wedding service

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Gift shop
  • Grocery
  • Hair salon
  • Laundry
  • Shops
  • Supermarket

In-room Facilities

  • Bathtub
  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Minibar
  • Shower
  • TV

General

  • AC
  • Ballroom
  • Banquet
  • Connecting rooms
  • Family room
  • Non-smoking room
  • Smoking area

Business Facilities

  • Computer station
  • Conference room
  • Meeting facilities
  • Projector

Things to Do

  • Fitness center
  • Massage
  • Sauna
  • Spa

Transportation

  • Car rental
  • Valet parking

Accessibilty

  • Accessible bathroom
  • Wheelchair accessible

Connectivity

  • LAN Internet
  • Free WiFi

Sports and Recreations

  • Fitness center

Kids and Pets

  • Babysitting

Shuttle Service

  • Airport transfer (surcharge)

Accommodation Policy & General Information in Hotel Gran Mahakam

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

General Check-in Instructions

You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.Child Policy : 1 child under 5 years old should be accompanied by the parents.

Extra Breakfast

Accommodation charges IDR 302,500/guest for extra breakfast.
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General Information

Popular Facilities
AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Hotel Gran Mahakam
158
Number of floors in Hotel Gran Mahakam
8
Another facilities in Hotel Gran Mahakam
A la carte breakfast, A la carte dinner, A la carte lunch, Restaurant with AC, Bar

Frequently asked question in Hotel Gran Mahakam

What are available facilities at Hotel Gran Mahakam ?
There are top facilites at Hotel Gran Mahakam such as AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Hotel Gran Mahakam ?
The standard check-in time at Hotel Gran Mahakam is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Hotel Gran Mahakam provide breakfast?
Yes, Hotel Gran Mahakam provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Hotel Gran Mahakam ?
Hotel Gran Mahakam is a 5.0-star hotel.
How many floors does Hotel Gran Mahakam have?
Hotel Gran Mahakam has 8 floors.
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More Reviews from Other Guests in Hotel Gran Mahakam

Overall Ratings & Reviews Hotel Gran Mahakam

Traveloka (1,658)
Other sources (358)
8.9
Very Good
From 1,658 reviews
Provided by travelers on
Cleanliness

9.2

Room Comfort

9.1

Meal

8.9

Location

9.0

Service and Facilites

9.0

People often mention about Hotel Gran Mahakam
All
Staff Friendliness (33)
Ambiance (29)
Bedroom (29)
Bathroom (28)
Hotel Area (28)
Family Friendly (26)
Taste (26)
Accessibility (25)
Variety (25)
Check-in/out Time (23)
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Traveler Reviews Hotel Gran Mahakam

Number of reviews per page
20
40
Customer reviews
Azhar R. B.
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 7 day(s) ago
This is my second time staying here for an extended period and I really liked room 521 although it only had a shower, no bathtub, and the bathroom's exhaust ventilation wasn’t particularly effective at venting out. The room itself was great.
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Azhar R. B.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
I once got a room not far from the hotel elevator. Because there was an earthquake in Indonesia, some bathrooms didn't have bathtubs. The water was so powerful, it was like a water cannon used by the Indonesian National Police against protesters. My back hit the marble wall instead of the glass, which was terrifying. And I got the best room service crew, named Sahrul on the room service list.
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Azhar R. B.
icon-Business
Business
icon-origin-TRAVELOKA
9.7
/10
Reviewed 1 week(s) ago
Suggestions for each floor from the elevator to the hotel room and from the hotel room to the hotel elevator are provided with a sofa chair.
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Azhar R. B.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
I can't believe I've been staying at Gran Mahakam room 523 for 14 days. From the moment I checked in on July 4, 2026, the room was comfortable, with a bathtub and hot and cold water. The staff at Gran Mahakam were very helpful, including helping me get medicine from the Mahakam Pharmacy next to the Gran Mahakam Hotel. The hotel manager was also kind and friendly. The soundproofing from the outside was 100% excellent, and the room was quiet. I'll stay here again next time.
Read More
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Azhar R. B.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
Staying at Gran Mahakam is a delightful experience. Not only does it feel like a home away from home, but the soundproofing in the rooms facing the main road is excellent. The staff are kind and helpful, and the breakfast and room service offer a wide variety of delicious options, making a stay of four or five days or more truly worthwhile.
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Putri P.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 13 week(s) ago
The staff is friendly. The food is delicious.
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Hermawan
icon-origin-TRAVELOKA
10.0
/10
Reviewed 17 week(s) ago
[HospicePaliativeHolisticHealth Safety Security spirituality environment friendly/Housekeeping/Automobilewashing/Plumbing/UtakAtikAngkatAngkutGalon/RiverCleaning/WasteDifficultBehaviourHandlingIceBreakerReconsile/FrugalLifestyle/UrbanFarming-Agroturism/Legacy-HeritageRestoration-cashflow strategic partnership stakeholder engagement family centenarian gathering universe world class market leader nicher surprissed-HorrorComedy-augmented-VUCA-DAMO-BANI- future builder profit guardian corporate culture /zero organized crime-/zero euthanasia-comorbid-corporate bio-neuro-diversity-responsibility-disability/zero air crash/zero anarchy/zero devide et impera/zero blind spot leadership/zero dependen-independen team building/zero win-lose-lose-win-lose-lose negotiator/zero impulse panic buying/zero narsis people pleaser/zero psikopat/zero wild animal attack/zero hoax-phising-cyber attack/zero global warming stimulation/carbon capture trading/ zero impairment/zero hostage/zero wahn suudzhon/zero suul khotimah qolbun mayyit maridh/zero broken family-divorce-kdrt/zero fire disastrous/zero terorism-destructive explosive collaboration/zero prostitution/zero illegal judol-pinjol/zero espionage/zero camouflage/zero oilspill contamination/zero apoptosis/zero matastasis/zero hard approach handling difficult people/zero toxic contamination/zero radical partikel contamination/zero bynzene contamination/zero cyanide contamination/zero mercury contamination/zero arsenic contamination/zero arsenic contamination/zero radioactive contamination/zero fomo(fear of missing out)/zero flexing/zero post power syndrome/zero medical treatment case/zero world war/zero genocide/zero lone wolf terorism/zero suicide/zero TPPO-human trafficking/zero litigation/zero fatality/zero lost time incident/zero restricted work day case/zero money laundry/zero nearmiss/zero bias implisit/zero ultra defender lifestyle/zero shortcut problem solving/zero hit and Run transaction/zero hate speech/extraordinary respectful
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B***e
icon-origin-TRAVELOKA
8.8
/10
Reviewed 24 week(s) ago
I'd definitely stay here again, all the staff are friendly and helpful. It's close to Blok M culinary scene.
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Accommodation's Reply
11 Apr 2026
Dear Ms./Mrs. B*, Sincerely, Grand Mahakum Hotel. We are delighted that you chose to stay with us again and were satisfied with the service from all our staff. Welcoming and willing to assist all guests is our top priority. Our location near the Blok M food district is another advantage we hope contributed to your convenient stay. We look forward to welcoming you back again in the future. Thank you for your trust. Sincerely, Indria Brahmana, Grand Mahakum Hotel Management.
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i***i
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 27 week(s) ago
Thank you for the service during your stay at the hotel.
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2 people find it helpful
Accommodation's Reply
26 Feb 2026
Dear Mr./Ms. i*i, Sincerely, Grand Mahakum Hotel. Thank you for your compliment. Guest satisfaction is our top priority. We hope to welcome you back to Grand Mahakum Hotel again. Sincerely, Indria Brahmana, Grand Mahakum Hotel Management.
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i***i
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 28 week(s) ago
Thank you for your service. Recommended 😍
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Accommodation's Reply
19 Feb 2026
Dear Mr/Ms i***i, Warmest greetings from Hotel Gran Mahakam. We are delighted to read your wonderful review about Hotel Gran Mahakam. Guest satisfaction is our priority and we are happy that you feel comfortable. We look forward to welcoming you again in the near future. With kind regards, Indria Brahmana The Management
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Khasan B.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 30 week(s) ago
I’ve been here twice. very recommended hotel to stay.
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Accommodation's Reply
06 Feb 2026
Dear Mr/Ms Khasan B, Warmest Greetings from Gran Mahakam Hotel! Thank you very much for taking the time to share your experience with us. We are truly honored to have welcomed you on more than one occasion. Your kind recommendation means a great deal to our team and motivates us to continue providing the best service and comfort for our guests. Thanks again and we look forward to welcoming you again in the near future. Best regards, Indria Brahmana The Management
y***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 32 week(s) ago
All facilities are ok and comfortable
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Accommodation's Reply
22 Jan 2026
Dear Gentlemen/Ladies, Grand Mahakum Hotel respectfully submits your review. We are pleased to hear that all facilities were in good condition and that your stay was comfortable. We hope to welcome you back to Grand Mahakum Hotel again. Sincerely, Indria Brahmana, Grand Mahakum Hotel Management.
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Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 32 week(s) ago
Always love staying at Mahakam
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Accommodation's Reply
22 Jan 2026
Dear Mr./Mrs. G*t, Sincerely, from Grand Mahakum Hotel. Thank you for your compliments. Guest satisfaction is our top priority. We hope to welcome you back to Grand Mahakum Hotel again. Sincerely, Indria Brahmana, Grand Mahakum Hotel Management.
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A***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 33 week(s) ago
Friendly staff, from security, customer service, etc. The end-of-year event was quite good. Thank you.
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Accommodation's Reply
09 Jan 2026
Dear Mr./Ms. A*a, Sincerely, Grand Mahakum Hotel. Thank you for your compliments. Our hotel is ideally located for both leisure and business travelers. Our friendly and well-trained staff are ready to provide these amenities to all our guests. Guest satisfaction is our top priority. We look forward to welcoming you back to Grand Mahakum Hotel again. Sincerely, Indria Brahmana, Grand Mahakum Hotel Management.
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iman s. n.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 34 week(s) ago
Awesome, strategic location, classy hotel, very friendly and professional service.
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Accommodation's Reply
09 Jan 2026
Dear Mr. Iman S.N., Grand Mahakum Hotel extends its highest regards. Thank you for your compliments. Our hotel is ideally located for both leisure and business travelers. Our staff are friendly and well-trained. The rooms are clean, and we provide these amenities to all our guests. Guest satisfaction is our top priority. We look forward to welcoming you back to Grand Mahakum Hotel again. Sincerely, Indria Brahmana, Grand Mahakum Hotel Management.
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G***o
icon-origin-TRAVELOKA
9.4
/10
Reviewed 37 week(s) ago
Beautiful little gem strategically located around many good places. Staff provided excellent services.
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Accommodation's Reply
29 Dec 2025
Dear Mr/Ms G***o, Warmest Greetings from Gran Mahakam Hotel! Thank you for your kind review regarding your current stay, we really appreciate that. Good location for vacation or business, well-maintained hotel, friendly and well trained staff, those are provided to all our guests. We have shared your compliments to the entire team. Thanks again and we look forward to welcoming you again in the near future. With kind regards, Indria Brahmana The Management
Farida F.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 37 week(s) ago
Friendly and helpful staff, thank you for Firza my bedroom steward, he is great [and] understands what [the] point of customer preference [is] and [ensures the] cleanliness of the room.
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Accommodation's Reply
29 Dec 2025
Dear Mr/Ms Farida F, Warmest greetings from Hotel Gran Mahakam. We are delighted to read your wonderful review about Hotel Gran Mahakam. Guest satisfaction is our priority and we are happy that you feel comfortable. We look forward to welcoming you again in the near future. With kind regards, Indria Brahmana The Management
P***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 41 week(s) ago
Good location, affordable price, clean and comfy room, excellent service
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Shandi I.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 42 week(s) ago
The breakfast is delicious and varied
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A***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 48 week(s) ago
Nice place.. Very comfortable
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Accommodation's Reply
25 Sep 2025
Dear Mr./Ms. A*i, Warm greetings from Hotel Gran Mahakam. Thank you for your positive review. We are very happy to hear that you had a pleasant experience during your stay at Hotel Gran Mahakam. For us, your comfort is always our top priority. We look forward to welcoming you back again in the future. Best regards, Indria Brahmana. Management
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Number of reviews per page
20
40

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Lobby 4 Hotel Gran Mahakam

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Hotel Gran Mahakam

Traveloka (1,658)
Other sources (358)
8.9
Very Good
From 1,658 reviews
Provided by travelers on
Cleanliness

9.2

Room Comfort

9.1

Meal

8.9

Location

9.0

Service and Facilites

9.0

People often mention about Hotel Gran Mahakam
All
Staff Friendliness (33)
Ambiance (29)
Bedroom (29)
Bathroom (28)
Hotel Area (28)
Family Friendly (26)
Taste (26)
Accessibility (25)
Variety (25)
Check-in/out Time (23)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Hotel Gran Mahakam

Number of reviews per page
20
40
Customer reviews
Azhar R. B.
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 7 day(s) ago
This is my second time staying here for an extended period and I really liked room 521 although it only had a shower, no bathtub, and the bathroom's exhaust ventilation wasn’t particularly effective at venting out. The room itself was great.
Find this review helpful?
Azhar R. B.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
I once got a room not far from the hotel elevator. Because there was an earthquake in Indonesia, some bathrooms didn't have bathtubs. The water was so powerful, it was like a water cannon used by the Indonesian National Police against protesters. My back hit the marble wall instead of the glass, which was terrifying. And I got the best room service crew, named Sahrul on the room service list.
Read More
Translated by Google Icon
See original
Find this review helpful?
Azhar R. B.
icon-Business
Business
icon-origin-TRAVELOKA
9.7
/10
Reviewed 1 week(s) ago
Suggestions for each floor from the elevator to the hotel room and from the hotel room to the hotel elevator are provided with a sofa chair.
Translated by Google Icon
See original
Find this review helpful?
Azhar R. B.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
I can't believe I've been staying at Gran Mahakam room 523 for 14 days. From the moment I checked in on July 4, 2026, the room was comfortable, with a bathtub and hot and cold water. The staff at Gran Mahakam were very helpful, including helping me get medicine from the Mahakam Pharmacy next to the Gran Mahakam Hotel. The hotel manager was also kind and friendly. The soundproofing from the outside was 100% excellent, and the room was quiet. I'll stay here again next time.
Read More
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See original
Find this review helpful?
Azhar R. B.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
Staying at Gran Mahakam is a delightful experience. Not only does it feel like a home away from home, but the soundproofing in the rooms facing the main road is excellent. The staff are kind and helpful, and the breakfast and room service offer a wide variety of delicious options, making a stay of four or five days or more truly worthwhile.
Read More
Find this review helpful?
Putri P.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 13 week(s) ago
The staff is friendly. The food is delicious.
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Find this review helpful?
Hermawan
icon-origin-TRAVELOKA
10.0
/10
Reviewed 17 week(s) ago
[HospicePaliativeHolisticHealth Safety Security spirituality environment friendly/Housekeeping/Automobilewashing/Plumbing/UtakAtikAngkatAngkutGalon/RiverCleaning/WasteDifficultBehaviourHandlingIceBreakerReconsile/FrugalLifestyle/UrbanFarming-Agroturism/Legacy-HeritageRestoration-cashflow strategic partnership stakeholder engagement family centenarian gathering universe world class market leader nicher surprissed-HorrorComedy-augmented-VUCA-DAMO-BANI- future builder profit guardian corporate culture /zero organized crime-/zero euthanasia-comorbid-corporate bio-neuro-diversity-responsibility-disability/zero air crash/zero anarchy/zero devide et impera/zero blind spot leadership/zero dependen-independen team building/zero win-lose-lose-win-lose-lose negotiator/zero impulse panic buying/zero narsis people pleaser/zero psikopat/zero wild animal attack/zero hoax-phising-cyber attack/zero global warming stimulation/carbon capture trading/ zero impairment/zero hostage/zero wahn suudzhon/zero suul khotimah qolbun mayyit maridh/zero broken family-divorce-kdrt/zero fire disastrous/zero terorism-destructive explosive collaboration/zero prostitution/zero illegal judol-pinjol/zero espionage/zero camouflage/zero oilspill contamination/zero apoptosis/zero matastasis/zero hard approach handling difficult people/zero toxic contamination/zero radical partikel contamination/zero bynzene contamination/zero cyanide contamination/zero mercury contamination/zero arsenic contamination/zero arsenic contamination/zero radioactive contamination/zero fomo(fear of missing out)/zero flexing/zero post power syndrome/zero medical treatment case/zero world war/zero genocide/zero lone wolf terorism/zero suicide/zero TPPO-human trafficking/zero litigation/zero fatality/zero lost time incident/zero restricted work day case/zero money laundry/zero nearmiss/zero bias implisit/zero ultra defender lifestyle/zero shortcut problem solving/zero hit and Run transaction/zero hate speech/extraordinary respectful
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B***e
icon-origin-TRAVELOKA
8.8
/10
Reviewed 24 week(s) ago
I'd definitely stay here again, all the staff are friendly and helpful. It's close to Blok M culinary scene.
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Accommodation's Reply
11 Apr 2026
Dear Ms./Mrs. B*, Sincerely, Grand Mahakum Hotel. We are delighted that you chose to stay with us again and were satisfied with the service from all our staff. Welcoming and willing to assist all guests is our top priority. Our location near the Blok M food district is another advantage we hope contributed to your convenient stay. We look forward to welcoming you back again in the future. Thank you for your trust. Sincerely, Indria Brahmana, Grand Mahakum Hotel Management.
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i***i
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 27 week(s) ago
Thank you for the service during your stay at the hotel.
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2 people find it helpful
Accommodation's Reply
26 Feb 2026
Dear Mr./Ms. i*i, Sincerely, Grand Mahakum Hotel. Thank you for your compliment. Guest satisfaction is our top priority. We hope to welcome you back to Grand Mahakum Hotel again. Sincerely, Indria Brahmana, Grand Mahakum Hotel Management.
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i***i
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 28 week(s) ago
Thank you for your service. Recommended 😍
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Accommodation's Reply
19 Feb 2026
Dear Mr/Ms i***i, Warmest greetings from Hotel Gran Mahakam. We are delighted to read your wonderful review about Hotel Gran Mahakam. Guest satisfaction is our priority and we are happy that you feel comfortable. We look forward to welcoming you again in the near future. With kind regards, Indria Brahmana The Management
Profile Picture
Khasan B.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 30 week(s) ago
I’ve been here twice. very recommended hotel to stay.
Find this review helpful?
Accommodation's Reply
06 Feb 2026
Dear Mr/Ms Khasan B, Warmest Greetings from Gran Mahakam Hotel! Thank you very much for taking the time to share your experience with us. We are truly honored to have welcomed you on more than one occasion. Your kind recommendation means a great deal to our team and motivates us to continue providing the best service and comfort for our guests. Thanks again and we look forward to welcoming you again in the near future. Best regards, Indria Brahmana The Management
y***i
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10.0
/10
Reviewed 32 week(s) ago
All facilities are ok and comfortable
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Accommodation's Reply
22 Jan 2026
Dear Gentlemen/Ladies, Grand Mahakum Hotel respectfully submits your review. We are pleased to hear that all facilities were in good condition and that your stay was comfortable. We hope to welcome you back to Grand Mahakum Hotel again. Sincerely, Indria Brahmana, Grand Mahakum Hotel Management.
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Verified Traveler
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Leisure
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8.5
/10
Reviewed 32 week(s) ago
Always love staying at Mahakam
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Accommodation's Reply
22 Jan 2026
Dear Mr./Mrs. G*t, Sincerely, from Grand Mahakum Hotel. Thank you for your compliments. Guest satisfaction is our top priority. We hope to welcome you back to Grand Mahakum Hotel again. Sincerely, Indria Brahmana, Grand Mahakum Hotel Management.
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A***a
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Leisure
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10.0
/10
Reviewed 33 week(s) ago
Friendly staff, from security, customer service, etc. The end-of-year event was quite good. Thank you.
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Accommodation's Reply
09 Jan 2026
Dear Mr./Ms. A*a, Sincerely, Grand Mahakum Hotel. Thank you for your compliments. Our hotel is ideally located for both leisure and business travelers. Our friendly and well-trained staff are ready to provide these amenities to all our guests. Guest satisfaction is our top priority. We look forward to welcoming you back to Grand Mahakum Hotel again. Sincerely, Indria Brahmana, Grand Mahakum Hotel Management.
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iman s. n.
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10.0
/10
Reviewed 34 week(s) ago
Awesome, strategic location, classy hotel, very friendly and professional service.
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Accommodation's Reply
09 Jan 2026
Dear Mr. Iman S.N., Grand Mahakum Hotel extends its highest regards. Thank you for your compliments. Our hotel is ideally located for both leisure and business travelers. Our staff are friendly and well-trained. The rooms are clean, and we provide these amenities to all our guests. Guest satisfaction is our top priority. We look forward to welcoming you back to Grand Mahakum Hotel again. Sincerely, Indria Brahmana, Grand Mahakum Hotel Management.
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G***o
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9.4
/10
Reviewed 37 week(s) ago
Beautiful little gem strategically located around many good places. Staff provided excellent services.
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Accommodation's Reply
29 Dec 2025
Dear Mr/Ms G***o, Warmest Greetings from Gran Mahakam Hotel! Thank you for your kind review regarding your current stay, we really appreciate that. Good location for vacation or business, well-maintained hotel, friendly and well trained staff, those are provided to all our guests. We have shared your compliments to the entire team. Thanks again and we look forward to welcoming you again in the near future. With kind regards, Indria Brahmana The Management
Farida F.
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Leisure
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9.1
/10
Reviewed 37 week(s) ago
Friendly and helpful staff, thank you for Firza my bedroom steward, he is great [and] understands what [the] point of customer preference [is] and [ensures the] cleanliness of the room.
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Accommodation's Reply
29 Dec 2025
Dear Mr/Ms Farida F, Warmest greetings from Hotel Gran Mahakam. We are delighted to read your wonderful review about Hotel Gran Mahakam. Guest satisfaction is our priority and we are happy that you feel comfortable. We look forward to welcoming you again in the near future. With kind regards, Indria Brahmana The Management
P***i
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Staycation
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9.4
/10
Reviewed 41 week(s) ago
Good location, affordable price, clean and comfy room, excellent service
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Shandi I.
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10.0
/10
Reviewed 42 week(s) ago
The breakfast is delicious and varied
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A***i
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Staycation
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10.0
/10
Reviewed 48 week(s) ago
Nice place.. Very comfortable
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Accommodation's Reply
25 Sep 2025
Dear Mr./Ms. A*i, Warm greetings from Hotel Gran Mahakam. Thank you for your positive review. We are very happy to hear that you had a pleasant experience during your stay at Hotel Gran Mahakam. For us, your comfort is always our top priority. We look forward to welcoming you back again in the future. Best regards, Indria Brahmana. Management
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