What is normal check-in & check-out time at Hotel Mutiara Merdeka?

The standard check-in time at Hotel Mutiara Merdeka is starting from From 14:00 while the latest check-out time is at Before 12:00

What is the star rating of Hotel Mutiara Merdeka?

Hotel Mutiara Merdeka is a 4.0-star hotel.

How many floors does Hotel Mutiara Merdeka have?

Hotel Mutiara Merdeka has 6 floors.

How many rooms are available at Hotel Mutiara Merdeka?

Hotel Mutiara Merdeka has 166 rooms in total.

Does Hotel Mutiara Merdeka have a swimming pool?

Yes, a swimming pool is available at Hotel Mutiara Merdeka.

What do past guests say about Hotel Mutiara Merdeka?

Hotel Mutiara Merdeka is well-known for its Location, Cleanliness, Service and Facilites, as reviewed by verified Traveloka guests.

Hotel Mutiara Merdeka

Name: Hotel Mutiara Merdeka
Address: Jalan Yos Sudarso 12-A , Senapelan, Pekanbaru, Riau, Indonesia, 28154, Jalan Yos Sudarso 12-A, Riau, 28154, Indonesia
Rating: 8.2

Hotels

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8.2

/10

Very Good

1,617 reviews

What Guests Say About Their Stay

M***i

8.5

/ 10

The rooms are always clean, the service is friendly, the parking is spacious, and the food is delicious and cheap.

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Y***A

9.7

/ 10

My stay here was quite enjoyable. The room was comfortable and clean, and the staff was friendly and helpful. The location is strategic and the facilities are quite complete. Overall, I was satisfied and the stay was worth it! 😊

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Y***A

10.0

/ 10

I had a very pleasant stay at this hotel. The service was friendly, the rooms were clean and comfortable, the amenities were complete, and the location was strategic. Highly recommended for both staycations and business trips. Thank you for your service 😊

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Haiqal A. L.

9.4

/ 10

Good for family. The room and bathroom are clean and top notch. The hotel is near the city center. Friendly staff and good environment.

hafdhi

8.5

/ 10

I asked to be ordered a taxi to the airport, but instead offered to be delivered by hotel car and freecharge. Well, this is a surprise for me. This hotel turned out to be available for transfers to and from the airport. Cool!

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In the Area

See Map

Jalan Yos Sudarso 12-A , Senapelan, Pekanbaru, Riau, Indonesia, 28154

Main Facilities

What's around Hotel Mutiara Merdeka

Jalan Yos Sudarso 12-A , Senapelan, Pekanbaru, Riau, Indonesia, 28154

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Discover More About Hotel Mutiara Merdeka

General Information

Hotel Mutiara Merdeka is a 4-star hotels that has been welcoming guests since 1989. The accommodation went through a renovation in 2015. There are 166 rooms spread across 6 floors.

Location

Located at Jalan Yos Sudarso 12-A in Pekanbaru, Indonesia. Those looking to explore will find HKBP MADUMA, RESORT AGAPE PANGKALAN KERINCI, Masjid Raudotul Jannah PKU, and ThemePark Asia Farm Hayday nearby. Closest airport is Sultan Syarif Kasim II Airport (PKU), 8.572 km away from the accommodation.

Facilities & Amenities

Hotel Mutiara Merdeka has Outdoor pool, Children play area, Swimming pool, Laundry service, Parking, and more.

Business Facilities

For guests traveling for work, Hotel Mutiara Merdeka has Conference hostess and Conference room available.

Contact

Email: reservation@mutiaramerdekahotel.com
Phone number: +6281275120404
Website: www.hotelmutiaramerdeka.com

All facilities in Hotel Mutiara Merdeka

Facility

Outdoor pool

Children play area

Swimming pool

Others

Business Facilities

Conference hostess
Photocopier
Conference room
Meeting facilities

Accommodation Facilities

Car park
Smoking area
Family room

Guest Services

Luggage storage
Front desk
Concierge
Multilingual staff
Newspaper in lobby
Wedding service
Laundry Service
24-hour security
24-hour front desk

Activity & Leisure

Children's play area
Library
Outdoor pool

Accessibility

Wheelchair accessible

Nearby Facilities

Supermarket
ATM/Bank
Launderette

Public Facilities

Room service
Restaurant

Connectivity

Wi-Fi
Wi-Fi in public areas

Accommodation Policy & General Information in Hotel Mutiara Merdeka

Required Documents

Upon check-in, you are required to bring ID Card. The required documents can be in the form of soft copy.

Deposit

Deposit IDR 100,000 is required upon check-in. The accommodation accepts cash and debit card.

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General Information

Popular Facilities
Check-In / Check-Out Time	From 14:00 - to 12:00
Available rooms at Hotel Mutiara Merdeka	166
Number of floors in Hotel Mutiara Merdeka	6
Another facilities in Hotel Mutiara Merdeka	Conference hostess, Photocopier, Conference room, Meeting facilities, Car park

More Reviews from Other Guests in Hotel Mutiara Merdeka

Overall Ratings & Reviews Hotel Mutiara Merdeka

Traveloka (1,617)

8.2

Very Good

From 1,617 reviews

Provided by travelers on

Cleanliness

8.3

Room Comfort

8.2

Meal

8.1

Location

8.4

Service and Facilites

8.3

People often mention about Hotel Mutiara Merdeka

All

Staff Friendliness (42)

Bedroom (40)

Distance to City Center (38)

Ambiance (37)

Room Space (37)

Family Friendly (36)

Bathroom (35)

Hotel Area (34)

Accessibility (32)

Wifi (28)

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Traveler Reviews Hotel Mutiara Merdeka

Number of reviews per page

20

40

Customer reviews

Z***a

Business

9.7

/10

Reviewed 2 day(s) ago

The service provided is very good.

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Sri T. N.

Medical

10.0

/10

Reviewed 2 week(s) ago

Thankfully, the staff was friendly and the service was prompt and prompt. The swimming pool was clean enough for the kids to swim in while staying at Mutiara Hotel.

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Accommodation's Reply

04 Nov 2026

Dear Ms. Sri, Mutiara Merdeka Hotel extends its warmest greetings. Thank you for your wonderful review and for choosing Mutiara Merdeka Hotel as your preferred accommodation and tourist destination during your trip to Pekanbaru. We hope to welcome you back again next time with even better service. Thank you. Sincerely, The Management Team, Mutiara Merdeka Hotel

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Verified Traveler

Staycation

10.0

/10

Reviewed 4 week(s) ago

The hotel atmosphere is comfortable and calm.

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Accommodation's Reply

17 Oct 2026

Dear Valued Guest, Mutiara Merdeka Hotel would like to express our gratitude for your excellent review and for choosing Mutiara Merdeka Hotel as your preferred accommodation and tourist destination during your trip to Pekanbaru. We hope to welcome you again on your next visit with even better service. Thank you. Sincerely, The Management Team, Mutiara Merdeka Hotel

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M***i

Staycation

8.5

/10

Reviewed 5 week(s) ago

The rooms are always clean, the service is friendly, the parking is spacious, and the food is delicious and cheap.

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Accommodation's Reply

12 Oct 2026

Dear Valued Guest, Mutiara Merdeka Hotel would like to express our gratitude for your excellent review and for choosing Mutiara Merdeka Hotel as your preferred accommodation and tourist destination during your trip to Pekanbaru. We hope to welcome you again on your next visit with even better service. Thank you. Sincerely, The Management Team, Mutiara Merdeka Hotel

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a***a

8.8

/10

Reviewed 5 week(s) ago

Steady new fresh soul as much as possible

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Accommodation's Reply

12 Oct 2026

Dear Valued Guest, Mutiara Merdeka Hotel would like to express our gratitude for your excellent review and for choosing Mutiara Merdeka Hotel as your preferred accommodation and tourist destination during your trip to Pekanbaru. We hope to welcome you again on your next visit with even better service. Thank you. Sincerely, The Management Team, Mutiara Merdeka Hotel

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w***o

Staycation

8.0

/10

Reviewed 8 week(s) ago

This time I got the room that exceeded my expectations, there was a connecting door so the noise from next door was very audible, the AC was not cold enough, the hot water was not optimal, like a very old room,

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1 people find it helpful

Accommodation's Reply

21 Sep 2026

Dear Valued Guest, This is a message from Mutiara Merdeka Hotel. We appreciate your feedback and apologize for any inconvenience you may have experienced. Your feedback is invaluable in helping us improve the quality of our products and services. We will do our best to ensure this experience is not repeated and we hope to provide you with an even better experience. Thank you very much for your suggestions. We are proud to have served you and look forward to seeing you again soon. Thank you for your visit. Sincerely, The Management Team, Mutiara Merdeka Hotel

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Y***i

8.5

/10

Reviewed 9 week(s) ago

Good.. I will stay again next time. Thanks to all staff.

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Accommodation's Reply

11 Sep 2026

Dear Valued Guest, Mutiara Merdeka Hotel would like to express our gratitude for your excellent review and for choosing Mutiara Merdeka Hotel as your preferred accommodation and tourist destination during your trip to Pekanbaru. We hope to welcome you again on your next visit with even better service. Thank you. Sincerely, The Management Team, Mutiara Merdeka Hotel

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M

Maswar

6.6

/10

Reviewed 11 week(s) ago

Children aged 6 years and over must pay for breakfast.

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1 people find it helpful

Accommodation's Reply

03 Sep 2026

Dear Mr./Mrs. Maswar, This is a message from Mutiara Merdeka Hotel. Thank you for your excellent review and for choosing Mutiara Merdeka Hotel as your preferred accommodation and travel destination during your trip to Pekanbaru. We hope to welcome you again on your next visit with even better service. Thank you. Sincerely, Krishna A.S., Front Office Manager

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Barri P.

9.7

/10

Reviewed 11 week(s) ago

The room is quite spacious, perfect for those with children. It's quite comfortable, with a hairdryer and a cooler for drinks. The best! The toilet is okay, and the shower head is removable. It's quite comfortable for a short break. The food is delicious, with quite a lot of choices. The snacks are okay. Thank you.

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Accommodation's Reply

03 Sep 2026

Dear Mr./Mrs. Barri, This is a message from Mutiara Merdeka Hotel. Thank you for your excellent review and for choosing Mutiara Merdeka Hotel as your preferred accommodation and travel destination during your trip to Pekanbaru. We hope to welcome you again on your next visit with even better service. Thank you. Sincerely, Krishna A.S., Front Office Manager

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w***o

Staycation

8.5

/10

Reviewed 11 week(s) ago

Spacious, clean rooms. Good service.

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Accommodation's Reply

24 Aug 2026

Dear Valued Guest, Mutiara Merdeka Hotel would like to express our gratitude for your wonderful review and for choosing Mutiara Merdeka Hotel as your preferred accommodation and destination during your trip to Pekanbaru. We hope to welcome you again on your next visit with even better service. Thank you. Sincerely, Krishna A.S., Front Office Manager

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Z

Zamzamikamal

10.0

/10

Reviewed 12 week(s) ago

The hotel is clean, the staff is friendly and the rooms are spacious and clean.

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Accommodation's Reply

24 Aug 2026

Dear Jamzami Kamal, the Mutiara Merdeka Hotel extends its warmest greetings. We sincerely thank you for leaving such an excellent review and for choosing the Mutiara Merdeka Hotel as your accommodation and sightseeing destination during your trip to Pekanbaru. We look forward to welcoming you with even better service on your next visit. Thank you. Sincerely, Krishna A. S., Head of the Front Desk

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Verified Traveler

Leisure

8.2

/10

Reviewed 13 week(s) ago

This is my second stay at this hotel, and I happened to get the same room. The hotel is comfortable and the location is great. It's close to a convenience store, so it's easy to get snacks.

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2 people find it helpful

Accommodation's Reply

14 Aug 2026

Dear Valued Guest, Mutiara Merdeka Hotel would like to express our gratitude for your wonderful review and for choosing Mutiara Merdeka Hotel as your preferred accommodation and destination during your trip to Pekanbaru. We hope to welcome you again on your next visit with even better service. Thank you. Sincerely, Krishna A.S., Front Office Manager

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Y***A

9.7

/10

Reviewed 13 week(s) ago

My stay here was quite enjoyable. The room was comfortable and clean, and the staff was friendly and helpful. The location is strategic and the facilities are quite complete. Overall, I was satisfied and the stay was worth it! 😊

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Accommodation's Reply

14 Aug 2026

Dear Valued Guest, Mutiara Merdeka Hotel would like to express our gratitude for your wonderful review and for choosing Mutiara Merdeka Hotel as your preferred accommodation and destination during your trip to Pekanbaru. We hope to welcome you again on your next visit with even better service. Thank you. Sincerely, Krishna A.S., Front Office Manager

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Y***A

9.4

/10

Reviewed 13 week(s) ago

My stay here was quite enjoyable. The room was comfortable and clean, and the staff was friendly and helpful. The location is strategic and the facilities are quite complete. Overall, I was satisfied and the stay was worth it! 😊

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Accommodation's Reply

14 Aug 2026

Dear Valued Guest, Mutiara Merdeka Hotel would like to express our gratitude for your wonderful review and for choosing Mutiara Merdeka Hotel as your preferred accommodation and destination during your trip to Pekanbaru. We hope to welcome you again on your next visit with even better service. Thank you. Sincerely, Krishna A.S., Front Office Manager

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DW

Dewi W.

10.0

/10

Reviewed 16 week(s) ago

The place is comfortable, the food is delicious, the parking is spacious, and the swimming pool is also nice.

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1 people find it helpful

Accommodation's Reply

22 Jul 2026

Dear Mr. Davy, From Mutiara Merdeka Hotel, we respectfully thank you for your wonderful review and for choosing Mutiara Merdeka Hotel as your preferred accommodation and travel destination during your trip to Pekanbaru. We look forward to welcoming you again on your next visit with even better service. Thank you. Sincerely, Krishna A.S., Front Office Manager

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J***i

Leisure

8.8

/10

Reviewed 16 week(s) ago

Hotel Legenda, when I lived nearby, was still called Panghegar. In my opinion, it's the best location.

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2 people find it helpful

Accommodation's Reply

22 Jul 2026

Dear valued guest, this is the warmest greeting from Mutiara Merdeka Hotel. We sincerely thank you for leaving such a wonderful review and for choosing Mutiara Merdeka Hotel as your accommodation and sightseeing destination during your trip to Pekanbaru. We look forward to welcoming you with even better service on your next visit. Thank you. Sincerely, Krishna A. S., Head of Front Desk

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Verified Traveler

8.5

/10

Reviewed 18 week(s) ago

For a family vacation without luxury, it's probably enough. The bathroom is a bit tricky: a sitting toilet with no shower (water comes from behind). The shower requires standing in the bathtub. For such a small space, I don't think it's suitable.

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2 people find it helpful

Accommodation's Reply

15 Jul 2026

Dear Valued Guest, Mutiara Merdeka Hotel would like to express our gratitude for your wonderful review and for choosing Mutiara Merdeka Hotel as your preferred accommodation and destination during your trip to Pekanbaru. We hope to welcome you again on your next visit with even better service. Thank you. Sincerely, Krishna A.S., Front Office Manager

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Ayunda E. M.

Leisure

10.0

/10

Reviewed 19 week(s) ago

Favorite hotel since 2007 until now 😍

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Accommodation's Reply

01 Jul 2026

Dear Valued Guest, Mutiara Merdeka Hotel would like to express our gratitude for your wonderful review and for choosing Mutiara Merdeka Hotel as your preferred accommodation and destination during your trip to Pekanbaru. We hope to welcome you again on your next visit with even better service. Thank you. Sincerely, Krishna A.S., Front Office Manager

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Rudi

8.5

/10

Reviewed 19 week(s) ago

Great service and service.

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1 people find it helpful

Accommodation's Reply

01 Jul 2026

Dear Valued Guest, Mutiara Merdeka Hotel would like to express our gratitude for your wonderful review and for choosing Mutiara Merdeka Hotel as your preferred accommodation and destination during your trip to Pekanbaru. We hope to welcome you again on your next visit with even better service. Thank you. Sincerely, Krishna A.S., Front Office Manager

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A***u

5.4

/10

Reviewed 21 week(s) ago

It's like a cheap hotel for 250 thousand, the mattress is curved, the blanket has mold marks, the towels are grey, the toilet is old-fashioned, the shower head is at calf level. Oh no, I won't be coming back here again.

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1 people find it helpful

Accommodation's Reply

18 Jun 2026

Dear Valued Guest, This is a message from Mutiara Merdeka Hotel regarding your feedback. We appreciate your comments and apologize for any inconvenience this may have caused. Your feedback is invaluable in helping us improve the quality of our products and services. We will do our best to ensure this experience is not repeated and we hope to provide you with an even better experience. Thank you very much for your feedback. We are proud to have served you and look forward to seeing you again soon. Thank you for your visit. Sincerely, Krishna A.S., Front Office Manager

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Number of reviews per page

20

40

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.