What do past guests say about Hotel Santika Bengkulu?

Hotel Santika Bengkulu is well-known for its Cleanliness, Room Comfort, Location, as reviewed by verified Traveloka guests.

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Hotel Santika Bengkulu

Name: Hotel Santika Bengkulu
Address: Jalan Raya Jati No. 45, Sawah Lebar, Ratu Agung, Bengkulu, Indonesia, 38228, Jalan Raya Jati No. 45, Sawah Lebar, Bengkulu, 38228, Indonesia
Rating: 8.5

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8.5

/10

Very Good

1,903 reviews

What Guests Say About Their Stay

Mhd A. N. P.

8.8

/ 10

Impressive service, facilitated to convert breakfast into sahur for sunat fasting.

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Ali H.

10.0

/ 10

Most like hosting an event here, the employees are comfortable, friendly and professional, the food is also delicious and varied, suitable for families and events

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M***d

10.0

/ 10

What a great staycation. Never thought that could be the best experience ever.

Tri A.

10.0

/ 10

Akomodasi nyaman dan bersih, semua petugas ramah, sarapan pagi variasinya banyak termasuk makanan lokal dan rasanya enak serta lezat.

ISNAENI S.

8.5

/ 10

Helpful staff, good facility. Healthy hotel with good protocol.

In the Area

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Jalan Raya Jati No. 45, Sawah Lebar, Ratu Agung, Bengkulu, Indonesia, 38228

Main Facilities

This accommodation offers:

Indoor pool

Children pool

Swimming pool

Laundry service

Parking

Restaurant

Luggage storage

Elevator

Family room

Highlights at This Property

As a Preferred Partner Plus, this hotel has an outstanding performance that is regularly verified by Traveloka.

Great value in its class

High-quality service

Hotel Santika Bengkulu is a 3-star hotels that has been welcoming guests since 2011. The accommodation went through a renovation in 2013. Hotel Santika Bengkulu is part of Santika Indonesia Hotels & Resorts. There are 82 rooms spread across 4 floors.

What's around Hotel Santika Bengkulu

Jalan Raya Jati No. 45, Sawah Lebar, Ratu Agung, Bengkulu, Indonesia, 38228

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General Information

Location

Located at Jalan Raya Jati No. 45, Sawah Lebar in Bengkulu, Indonesia. Those looking to explore will find YONIF 144/JAYA YUDHA LANDING PARK, Khalifah Park, and Grandma Jaka's Rice Field nearby.

Facilities & Amenities

Hotel Santika Bengkulu has Indoor pool, Children pool, Swimming pool, Laundry service, Parking, and more.

Business Facilities

For guests traveling for work, Hotel Santika Bengkulu has Meeting facilities and Projector available.

Dining

Guests can stop by the café.

Contact

Email: bengkulu@reservation.santika.com
Phone number: +6273625858
Website: www.santika.com

All facilities in Hotel Santika Bengkulu

Facility

Indoor pool

Children pool

Swimming pool

Others

Guest Services

Laundry Service
24-hour front desk
Multilingual staff
Wedding service
Bellboy service
24-hour security
Newspaper in lobby
Luggage storage
Concierge

Nearby Facilities

Beauty salon
Grocery store
Launderette
Supermarket
Hair salon
Gift shop
ATM/Bank

Accommodation Facilities

Family room
Car park
Smoking area

Family & Kids

Children's pool

Public Facilities

Elevator
Room service
Restaurant
Safety deposit box
Coffee shop

Connectivity

Wi-Fi in public areas
Wi-Fi

Business Facilities

Projector
Meeting facilities

Activity & Leisure

Spa
Indoor pool
Massage

Accommodation Policy & General Information in Hotel Santika Bengkulu

Pets

Pets are not allowed in the accommodation.

Check-in/Check-out Time

Check-in time: 14:00
Check-out time: 12:00

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General Information

Popular Facilities
Check-In / Check-Out Time	From 14:00 - to 12:00
Available rooms at Hotel Santika Bengkulu	82
Number of floors in Hotel Santika Bengkulu	4
Another facilities in Hotel Santika Bengkulu	Laundry Service, 24-hour front desk, Multilingual staff, Wedding service, Bellboy service

Frequently asked question in Hotel Santika Bengkulu

What is normal check-in & check-out time at Hotel Santika Bengkulu?

The standard check-in time at Hotel Santika Bengkulu is starting from From 14:00 while the latest check-out time is at Before 12:00

What is the star rating of Hotel Santika Bengkulu?

Hotel Santika Bengkulu is a 3.0-star hotel.

How many floors does Hotel Santika Bengkulu have?

Hotel Santika Bengkulu has 4 floors.

How many rooms are available at Hotel Santika Bengkulu?

Hotel Santika Bengkulu has 82 rooms in total.

Does Hotel Santika Bengkulu have a swimming pool?

Yes, a swimming pool is available at Hotel Santika Bengkulu.

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More Reviews from Other Guests in Hotel Santika Bengkulu

Overall Ratings & Reviews Hotel Santika Bengkulu

Traveloka (1,892)

Other sources (11)

8.6

Very Good

From 1,892 reviews

Provided by travelers on

Cleanliness

8.7

Room Comfort

8.7

Meal

8.6

Location

8.7

Service and Facilites

8.7

People often mention about Hotel Santika Bengkulu

All

Distance to City Center (43)

Bedroom (43)

Family Friendly (41)

Staff Friendliness (41)

Room Space (39)

Ambiance (37)

Bathroom (36)

Taste (36)

Accessibility (34)

Hotel Area (34)

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Traveler Reviews Hotel Santika Bengkulu

Number of reviews per page

Customer reviews

R***i

10.0

/10

Reviewed 2 week(s) ago

Friendly staff, tidy rooms, varied food, and delicious too.

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Accommodation's Reply

22 Oct 2026

Dear Valued Guest, This is a message from Santika Bengkulu Hotel expressing our gratitude for choosing to stay at our hotel. We and our team are delighted that you had a memorable experience. Thank you for taking the time to rate and review us positively regarding our friendly staff, clean rooms, and diverse food options in our restaurant. We hope to see and serve you again in the near future. Sincerely, Okee Andrey, General Manager

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R***i

10.0

/10

Reviewed 2 week(s) ago

The staff is friendly and helpful, and the food is varied. 🥰

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Accommodation's Reply

22 Oct 2026

Dear Valued Guest, This is a message from Santika Bengkulu Hotel expressing our gratitude for choosing to stay at our hotel. We and our team are delighted that you had a memorable experience. Thank you for taking the time to rate and review us positively regarding the friendly service from our staff and the diverse cuisine at our restaurant. We hope to see and serve you again in the near future. Sincerely, Okee Andrey, General Manager

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Ahmad M.

10.0

/10

Reviewed 5 week(s) ago

Friendly, kid friendly, lots of food.

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Accommodation's Reply

07 Oct 2026

Dear Mr. Ahmad M., From Santika Bengkulu Hotel, we respectfully thank you for choosing to stay at Santika Bengkulu Hotel. We and our team are delighted that you had a memorable experience. Thank you for taking the time to rate and review our hotel positively, particularly regarding our friendly staff and diverse cuisine. We hope to see and serve you again in the near future. Sincerely, Okee Andrey, General Manager

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R***I

Business

9.7

/10

Reviewed 7 week(s) ago

The rest is okay, just standard food.

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Accommodation's Reply

25 Sep 2026

Dear Valued Guest, This is a message from Santika Bengkulu Hotel expressing our gratitude for choosing to stay at our hotel. The hotel and our team are delighted that you had a memorable experience. Thank you for taking the time to rate and review Santika Bengkulu Hotel. We hope to see and serve you again in the near future. Sincerely, Okee Andrey, General Manager

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w***a

Business

8.8

/10

Reviewed 10 week(s) ago

overall ok but this time the water was cloudy and a bit smelly

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A***D

10.0

/10

Reviewed 12 week(s) ago

Good, hopefully it will continue to be neat and crowded.

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Accommodation's Reply

19 Aug 2026

Dear Valued Guests, This is a message from Santika Bengkulu Hotel expressing our gratitude for choosing to stay at our hotel. We and our team are delighted that you had a memorable experience. Thank you for taking the time to rate and review our excellent hotel. Thank you for selecting our hotel as one of your choices in Bengkulu. We hope to see and serve you again in the near future. Sincerely, Okee Andrey, General Manager

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a***s

Staycation

10.0

/10

Reviewed 14 week(s) ago

The hotel staff were very friendly and helped with the check-in process.

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Accommodation's Reply

29 Jul 2026

Dear Valued Guest, This is a message from Santika Bengkulu Hotel expressing our gratitude for choosing to stay at our hotel. We and our team are delighted that you had a memorable experience. Thank you for taking the time to rate and review our friendly staff. We hope to see and serve you again in the near future. Sincerely, Okee Andrey, General Manager

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APhin

Business

10.0

/10

Reviewed 16 week(s) ago

We stayed on July 14, 2026, for a business trip. However, our room 511 was uncomfortable because the AC was leaking and the room wasn't cool enough. Perhaps the relevant parties ensure the room is in good condition before checking in so guests can rest comfortably. Perhaps it was because we got the low price of Rp 647,745 using the app. I've also stayed at the Santika Hotel in West Jakarta several times, with prices roughly the same, with only a slight difference… I only stay at hotels that are comfortable. Please pay attention in the future. Hopefully, I can stay again next year when the dealer visits. Thank you.

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Accommodation's Reply

28 Jul 2026

Dear Mr. Afin, It is with pleasure that we, Santika Bengkulu Hotel, express our gratitude for choosing to stay at Santika Bengkulu Hotel. We and our team are delighted that you had a pleasant stay. Thank you for taking the time to share your feedback about Santika Bengkulu Hotel. We apologize for any unpleasant experiences you may have had. We will address the issues you reported immediately. We hope to see and serve you again in the near future. Sincerely, Okee Andrey, General Manager

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Verified Traveler

Leisure

9.1

/10

Reviewed 17 week(s) ago

Highly recommended for families...

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Accommodation's Reply

13 Jul 2026

Dear Valued Guest, This is a message from Santika Bengkulu Hotel expressing our gratitude for choosing to stay at our hotel. We and our team are delighted that you had a memorable experience. Thank you for taking the time to rate and review your family vacation at Santika Bengkulu Hotel. We apologize for the inconvenience regarding the malfunctioning air conditioning in your room. We hope to see and serve you again in the near future. Sincerely, Okee Andrey, General Manager

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D***s

9.3

/10

Reviewed 17 week(s) ago

Everything was very good, only there was a bit of discomfort because the AC was not cold in my room, and I didn't move rooms.

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Accommodation's Reply

13 Jul 2026

Dear Valued Guest, This is a message from Santika Bengkulu Hotel. Thank you for choosing to stay at Santika Bengkulu Hotel. We and our team are delighted that you had a positive experience. Thank you for taking the time to write a positive review about Santika Bengkulu Hotel. We apologize for the inconvenience regarding the air conditioning in your room not being working properly. This issue will be reported to us and will be resolved immediately. We hope to see and serve you again in the near future. Sincerely, Okee Andrey, General Manager

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M***a

10.0

/10

Reviewed 20 week(s) ago

Comfortable and delicious food. The city location is very close to everything.

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Accommodation's Reply

23 Jun 2026

Dear Valued Guests, It is with great pleasure that we at Santika Bengkulu Hotel express our gratitude for choosing our hotel. We and our team are delighted that you had a positive experience with us. Thank you for taking the time to rate and review our comfortable hotel, delicious food, and excellent location. We hope to see and serve you again in the near future. Sincerely, Okee Andrey, General Manager

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M***T

Staycation

10.0

/10

Reviewed 22 week(s) ago

The place is clean, the service is good, the breakfast food is delicious and varied. Overall, it's comfortable.

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Accommodation's Reply

03 Jun 2026

Dear Valued Guests, This is a message from Santika Bengkulu Hotel expressing our gratitude for choosing to stay at our hotel. We and our team are delighted that you and your family had a memorable experience with us. Thank you for taking the time to rate and review our cleanliness, excellent service, and delicious and varied food. We hope to see and serve you again soon. Sincerely, Okee Andrey, General Manager

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Mhd A. N. P.

Staycation

8.8

/10

Reviewed 24 week(s) ago

Impressive service, facilitated to convert breakfast into sahur for sunat fasting.

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2 people find it helpful

Accommodation's Reply

03 Jun 2026

Dear Valued Guests, It is with great pleasure that we at Santika Bengkulu Hotel express our gratitude for choosing to stay at our hotel. We and our team are delighted that you and your family had a memorable experience. Thank you for taking the time to rate and review our excellent service and facilities for Sahur (morning meal) at Santika Bengkulu Hotel. We hope to see and serve you again in the near future. Sincerely, Okhi Andrey, General Manager

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r***h

Leisure

9.7

/10

Reviewed 27 week(s) ago

For Smart TVs, you have to request them, guys. Ample parking. Friendly staff. Beautiful.

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Accommodation's Reply

04 May 2026

Dear Valued Guest, This is a message from Santika Bengkulu Hotel expressing our gratitude for choosing to stay at our hotel. We and our team are delighted that you had a positive experience. Thank you for taking the time to rate and review our hotel positively regarding our ample parking and friendly staff. We hope to see and serve you again in the near future. Sincerely, Okee Andrey, General Manager

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G***a

10.0

/10

Reviewed 28 week(s) ago

One of the hotels that I always stay at when I go to Bengkulu, the rooms are clean, the service is good and the food is delicious.

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Accommodation's Reply

23 Apr 2026

Dear Valued Guest, This is a message from Santika Bengkulu Hotel expressing our gratitude for choosing to stay at our hotel. We and our team are delighted that you had a memorable experience. Thank you for taking the time to rate and review our hotel positively, noting the clean rooms, excellent service, and delicious food. We hope to see and serve you again in the near future. Sincerely, Okee Andrey, General Manager

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G***y

Leisure

10.0

/10

Reviewed 31 week(s) ago

The hotel staff are friendly, a small note for the cleaning staff, just knock once to make an appointment, hehee, because it was our first time in Bengkulu, so we were confused about choosing a tourist destination.

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Astrid R.

10.0

/10

Reviewed 31 week(s) ago

The staff is friendly and always smiling. The location is next to the mosque. There are plenty of places to eat nearby.

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1 people find it helpful

Accommodation's Reply

06 Apr 2026

Dear Ms. Astrid R., This is a general message from Santika Bengkulu Hotel. Thank you for choosing to stay at Santika Bengkulu Hotel. We and our team are honored that you had a wonderful experience. Thank you for taking the time to rate and review our hotel positively, noting the friendly staff and excellent location near the mosque and restaurants. We hope to see and serve you again in the near future. Sincerely, Okee Andrey, General Manager

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Armensyah P. M.

9.4

/10

Reviewed 32 week(s) ago

The hotel staff are friendly, the rooms are spacious...

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Accommodation's Reply

30 Mar 2026

Dear Mr. Armensia P.M., Sincerely yours, from Santika Bengkulu Hotel. Thank you for choosing to stay at Santika Bengkulu Hotel. We and our team are delighted that you had a pleasant experience. Thank you for taking the time to rate and review our hotel positively, noting the friendly staff and spacious rooms. We hope to see and serve you again in the near future. Sincerely, Okee Andrey, General Manager

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Hadi P.

8.4

/10

Reviewed 32 week(s) ago

The superior rooms are very simple, uncarpeted granite floors, no refrigerator, small TV.

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Accommodation's Reply

30 Mar 2026

Dear Mr. Hadi P, Sincerely, from Santika Bengkulu Hotel. Thank you for choosing to stay at Santika Bengkulu Hotel. We and our team are delighted that you had a positive experience with us. Thank you for taking the time to rate and provide positive feedback regarding our facilities, which we will use to improve in the future. We hope to see and serve you again in the near future. Sincerely, Okee Andrey, General Manager

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Prapto N.

9.1

/10

Reviewed 33 week(s) ago

Great and pleasant. The bathroom was quite clean, although it could still be improved. The hotel staff and room service were friendly.

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Accommodation's Reply

30 Mar 2026

Dear Mr. Prapto N, Sincerely yours, from Santika Bengkulu Hotel. Thank you for choosing to stay at Santika Bengkulu Hotel. We and our team are delighted that you had a positive experience with us. Thank you for taking the time to rate and review our hotel positively regarding the cleanliness of our facilities and the friendliness of our staff. We hope to see and serve you again in the near future. Sincerely, Oky Andri, General Manager

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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

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