Parma Express Hotel is a 2-star hotels.
It was previously known as Zuri Express Hotel Pekanbaru.
The accommodation went through a renovation in 2020.
There are 57 rooms spread across 5 floors.
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Parma Express Hotel
Hotels
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9.4
/10
Exceptional
1,392 reviews
What Guests Say About Their Stay
R***y
10.0
/ 10
I think this is the best 2-star hotel in Pekanbaru, very comfortable even for the standard room. The food taste for in-room dining is also great with a good price for hotel food (only Rp 25,000 for a main course, including rice and ice tea).
ecy j.
10.0
/ 10
Highly recommended, top-notch cleanliness. I'll definitely stay here again when I come to Pekanbaru.
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A***G
8.5
/ 10
Very friendly hotel staff, good service, clean rooms, smooth wifi, has become a regular hotel for family stays.
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J***i
10.0
/ 10
Every time I go to Pekanbaru I always stay here. Clean rooms and friendly service. Everywhere is close and most importantly the bathroom is clean. When there is a complaint that the AC is not cold enough, it is immediately followed up. Cool.
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I***l
9.1
/ 10
Ordered a family room and it is very spacious, even for 4 adults. The location is also very strategic near the city center. The staff are very friendly and helpful.
In the Area
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JL Gatot Subroto no.39 B, Pekanbaru, Riau, Indonesia, Pekanbaru City Center, Pekanbaru, Riau, Indonesia, 28112
Main Facilities
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Laundry service
Restaurant
Luggage storage
Elevator
Family room
Laundry
Highlights at This Property
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As a Preferred Partner Plus, this hotel has an outstanding performance that is regularly verified by Traveloka.
Great value in its class
High-quality service
What's around Parma Express Hotel
JL Gatot Subroto no.39 B, Pekanbaru, Riau, Indonesia, Pekanbaru City Center, Pekanbaru, Riau, Indonesia, 28112
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Discover More About Parma Express Hotel
General Information
Parma Express Hotel is a 2-star hotels. It was previously known as Zuri Express Hotel Pekanbaru. The accommodation went through a renovation in 2020. There are 57 rooms spread across 5 floors.
Location
Located at JL Gatot Subroto no.39 B, Pekanbaru, Riau, Indonesia in Pekanbaru, Indonesia. Those looking to explore will find HKBP MADUMA, RESORT AGAPE PANGKALAN KERINCI, Masjid Raudotul Jannah PKU, and ThemePark Asia Farm Hayday nearby. Closest airport is Sultan Syarif Kasim II, 7.73 km away from the accommodation.
Facilities & Amenities
Parma Express Hotel has Laundry service, Restaurant, Luggage storage, Elevator, Family room, and more.
Business Facilities
For guests traveling for work, Parma Express Hotel has Conference room and Meeting facilities available.
Dining
Guests can stop by the café.
Contact
Email: hotelparmagroup@gmail.com
Phone number: +620761854899
All facilities in Parma Express Hotel
Others
Accommodation Facilities
- Family room
- Smoking area
Guest Services
- Laundry Service
- 24-hour security
- Concierge
- 24-hour front desk
- Luggage storage
- Multilingual staff
- Front desk
- Porter
Nearby Facilities
- ATM/Bank
- Launderette
- Beauty salon
- Supermarket
- Grocery store
- Gift shop
Business Facilities
- Projector
- Conference room
- Meeting facilities
- Printer
Meals & Dining
- Breakfast
Public Facilities
- Restaurant
- Coffee shop
- Elevator
Connectivity
- Wi-Fi
- Wi-Fi in public areas
Accommodation Policy & General Information in Parma Express Hotel
Check-in/Check-out Time
Check-in time: 14:00
Check-out time: 12:00
Check-out time: 12:00
General Information
Popular Facilities | |
Check-In / Check-Out Time | From 14:00 - to 12:00 |
Available rooms at Parma Express Hotel | 57 |
Number of floors in Parma Express Hotel | 5 |
Another facilities in Parma Express Hotel | Family room, Smoking area, Laundry Service, 24-hour security, Concierge |
Frequently asked question in Parma Express Hotel
What is normal check-in & check-out time at Parma Express Hotel?
The standard check-in time at Parma Express Hotel is starting from From 14:00 while the latest check-out time is at Before 12:00
What is the star rating of Parma Express Hotel?
Parma Express Hotel is a 2.0-star hotel.
How many floors does Parma Express Hotel have?
Parma Express Hotel has 5 floors.
How many rooms are available at Parma Express Hotel?
Parma Express Hotel has 57 rooms in total.
What do past guests say about Parma Express Hotel?
Parma Express Hotel is well-known for its Location, Cleanliness, Service and Facilites, as reviewed by verified Traveloka guests.
More Reviews from Other Guests in Parma Express Hotel
Overall Ratings & Reviews Parma Express Hotel
Traveloka (1,392)
9.4
Exceptional
From 1,392 reviews
Provided by travelers on
Cleanliness
9.4
Room Comfort
9.3
Meal
9.2
Location
9.5
Service and Facilites
9.4
People often mention about Parma Express Hotel
All
Bedroom (140)
Distance to City Center (134)
Ambiance (125)
Staff Friendliness (118)
Bathroom (116)
Room Space (113)
Accessibility (107)
Family Friendly (107)
Hotel Area (107)
Taste (103)
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Traveler Reviews Parma Express Hotel
Number of reviews per page
20
40
Customer reviews
S***a
8.5
/10
Reviewed 1 week(s) ago
Most of the service was good, the first day the AC wasn't cold but it was immediately responded to, even though it wasn't cold yet.
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BA
Barkah A. I.
9.4
/10
Reviewed 4 week(s) ago
The FO staff are friendly, the restaurant staff are also friendly.
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Accommodation's Reply
13 Oct 2026
Thank you for your wonderful review! We are delighted to hear that you enjoyed your stay at Parma Express Hotel. We hope to welcome you back in the future. See you soon! 😊 Sincerely, Parma Group Hotels
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puspa l. r.
Business
8.5
/10
Reviewed 5 week(s) ago
Friendly staff, good food, clean.
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Accommodation's Reply
13 Oct 2026
Thank you for your wonderful review! We are delighted to hear that you enjoyed your stay at Parma Express Hotel. We hope to welcome you back again in the future. See you soon! 😊 Sincerely, Parma Group Hotels
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C***i
Business
10.0
/10
Reviewed 5 week(s) ago
The hotel is comfortable, clean... close to the city.
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Accommodation's Reply
13 Oct 2026
Thank you for your wonderful review! We are delighted to hear that you enjoyed your stay at Parma Express Hotel. We hope to welcome you back again in the future. See you soon! 😊 Sincerely, Parma Group Hotels
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S***i
10.0
/10
Reviewed 7 week(s) ago
Satisfied, comfortable and clean. Comfortable.
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Accommodation's Reply
25 Sep 2026
Thank you for your compliments! We are delighted to hear that you had a wonderful time during your stay at the Parma Express. We hope to welcome you back again soon! 😊 Sincerely, The Parma Hotels Group
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G***o
5.8
/10
Reviewed 7 week(s) ago
The room's AC wasn't cold at all. I complained, but there was no action. The food was just rice, noodles, and eggs with chili sauce. There wasn't much variety.
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F***h
8.5
/10
Reviewed 8 week(s) ago
The water is not strong enough, it is difficult to bathe.
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1 people find it helpful
Verified Traveler
9.1
/10
Reviewed 8 week(s) ago
I've been staying here for a while now because of the comfort, friendly staff, good facilities, and relatively quiet environment. For me, who just needs a place to sleep at night, this hotel is more than adequate!
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2 people find it helpful
Accommodation's Reply
16 Sep 2026
Thank you for your wonderful review! We are delighted to hear that you enjoyed your stay at Parma Express Hotel. We hope to welcome you back in the future. See you soon! 😊 Sincerely, Parma Group Hotels
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R***o
Business
10.0
/10
Reviewed 11 week(s) ago
This hotel in town is close to everything, and the staff is friendly and the hotel is clean. Highly recommended.
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Accommodation's Reply
02 Sep 2026
Thank you for your wonderful review! We are delighted to hear that you enjoyed your stay at our hotel. We hope to welcome you back again in the future. See you soon! 😊 Sincerely, Parma Group Hotels
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M***j
Leisure
10.0
/10
Reviewed 14 week(s) ago
Friendly staff during check-in process
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Accommodation's Reply
02 Sep 2026
Thank you for your wonderful review! We are delighted to hear that you enjoyed your stay at our hotel. We hope to welcome you back again in the future. See you soon! 😊 Sincerely, Parma Group Hotels
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S***a
6.2
/10
Reviewed 16 week(s) ago
The checkout process took a long time, even though there was nothing to pick up. Grab was waiting for me because I had to leave quickly. They claimed they had to check, but the door was jammed, so I had to wait. I asked for the deposit to be returned first or transferred after checking, but they said no, they could only refund cash, even though I paid via QR code. Luckily, the deposit was only 100,000 Rupiah, so I could forgive it. Honestly, I won't be staying here again.
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3 people find it helpful
R***y
Business
10.0
/10
Reviewed 16 week(s) ago
I think this is the best 2-star hotel in Pekanbaru, very comfortable even for the standard room. The food taste for in-room dining is also great with a good price for hotel food (only Rp 25,000 for a main course, including rice and ice tea).
2 people find it helpful
R***y
Business
10.0
/10
Reviewed 16 week(s) ago
Very recommended hotel in Pekanbaru, I stayed quite long and I feel very comfortable.
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R***y
10.0
/10
Reviewed 17 week(s) ago
Nice hotel, delicious food with affordable price.
very recommended hotel for stay in Pekanbaru
3 people find it helpful
R***y
Business
9.4
/10
Reviewed 17 week(s) ago
This hotel is very comfortable and a nice place to stay in Pekanbaru.
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A***u
Leisure
10.0
/10
Reviewed 17 week(s) ago
Overall it is good, very comfortable to stay with family in Pekanbaru.
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R***i
Staycation
8.5
/10
Reviewed 18 week(s) ago
The family room was very spacious, clean, and comfortable. Unfortunately, the bathroom was too small.
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B
Bayurino
Leisure
10.0
/10
Reviewed 18 week(s) ago
Suitable for family stay and clean, good service.
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r***y
Staycation
10.0
/10
Reviewed 18 week(s) ago
The room was very clean, the food was delicious. The receptionist was friendly. We'll definitely come back here again next time.
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ej
ecy j.
10.0
/10
Reviewed 19 week(s) ago
Highly recommended, top-notch cleanliness. I'll definitely stay here again when I come to Pekanbaru.
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Number of reviews per page
20
40
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