What do past guests say about Portal Residence?

Portal Residence is well-known for its Cleanliness, Room Comfort, Location, as reviewed by verified Traveloka guests.

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Portal Residence

Name: Portal Residence
Address: 64 Jl. Kemanggisan Utama Raya, 17, Palmerah, Kemanggisan, Jakarta, Indonesia, 11480, 64 Jl. Kemanggisan Utama Raya, Jakarta, 11480, Indonesia
Rating: 8.3

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8.3

/10

Very Good

599 reviews

In the Area

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64 Jl. Kemanggisan Utama Raya, 17, Palmerah, Kemanggisan, Jakarta, Indonesia, 11480

Main Facilities

24-Hour Front Desk

Portal Residence is a hotel is located at Kemanggisan. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

What's around Portal Residence

64 Jl. Kemanggisan Utama Raya, 17, Palmerah, Kemanggisan, Jakarta, Indonesia, 11480

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Location
Portal Residence is a hotel is located at Kemanggisan.

About Portal Residence

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Portal Residence.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Portal Residence is a hotel with great comfort and excellent service according to most hotel's guests.

With all facilities offered, Portal Residence is the right place to stay.

All facilities in Portal Residence

Lobby

Exterior

Bedroom

General

Smoking area
Parking

Accessibilty

Disabled access friendly

Hotel Services

24-hour Receptionist

Accommodation Policy & General Information in Portal Residence

Check-in/Check-out Time

Check-in:

From 14:00

Check-out:

Before 12:00

General Check-in Instructions

It is mandatory for The Guest to show a PCR/Antigen test with a negative result or a COVID vaccination certificate at the time of check-in.

Additional Policy

It is mandatory for The Guest to show a PCR/Antigen test with a negative result or a COVID vaccination certificate at the time of check-in.

General Information

Popular Facilities	24-Hour Front Desk
Check-In / Check-Out Time	From 14:00 - to 12:00
Available rooms at Portal Residence	17
Another facilities in Portal Residence	Smoking area, Parking, Disabled access friendly, 24-hour Receptionist

Frequently asked question in Portal Residence

What are available facilities at Portal Residence?

There are top facilites at Portal Residence such as 24-Hour Front Desk. (some may require extra charges)

What is normal check-in & check-out time at Portal Residence?

The standard check-in time at Portal Residence is starting from From 14:00 while the latest check-out time is at Before 12:00

What is the star rating of Portal Residence?

Portal Residence is a 3.0-star hotel.

How many rooms are available at Portal Residence?

Portal Residence has 17 rooms in total.

Does Portal Residence provide parking?

Yes, Portal Residence provides parking. Please confirm details directly with the hotel.

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More Reviews from Other Guests in Portal Residence

Overall Ratings & Reviews Portal Residence

Traveloka (599)

8.3

Very Good

From 599 reviews

Provided by travelers on

Cleanliness

8.6

Room Comfort

8.4

Meal

7.9

Location

8.4

Service and Facilites

8.2

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Traveler Reviews Portal Residence

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Customer reviews

Fadhil R. P.

9.7

/10

Reviewed 193 week(s) ago

Comfortable, clean, strategically great anyway.

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1 people find it helpful

chelsi o.

8.4

/10

Reviewed 194 week(s) ago

Lack of soap and toothbrushes; (.

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Astri

6.0

/10

Reviewed 206 week(s) ago

Receptionist laki laki sangat bad attitude, berkata kotor pada saat berbicara dengan tamu. Owner kenapa bisa merekrut karyawan seperti itu?

6 people find it helpful

Audita A. K.

9.7

/10

Reviewed 215 week(s) ago

Clean comfortable place, didn't expect to get such a good room at a cheap price.

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2 people find it helpful

Marina A.

6.0

/10

Reviewed 217 week(s) ago

The mattress had a lot of stains, the receptionist was very curt in his response the first time.

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2 people find it helpful

Reza S.

9.7

/10

Reviewed 221 week(s) ago

The parking fee is shot, like at the night market wkwkwk.

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1 people find it helpful

Natasya W. S.

6.0

/10

Reviewed 224 week(s) ago

The mattress has hard springs, no amenities, 1 towel, dirty blanket.

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2 people find it helpful

Muhammad Ridwan

8.5

/10

Reviewed 225 week(s) ago

The place is clean and comfortable, overall it's okay.

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Ardianti P.

9.3

/10

Reviewed 227 week(s) ago

With that price, it&#39;s really ok with the contents of the bag the service is ok, the receptionist is friendly, the rooms are nice, the bathroom is ok. It's just that in the future hopefully the towels and sheets can be even cleaner 👍.

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3 people find it helpful

Marsha M. P.

4.8

/10

Reviewed 233 week(s) ago

Not recommend! Never stay here! The staff is not very, very friendly, very zero facilities. Very disappointed.

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Fitria M.

6.7

/10

Reviewed 235 week(s) ago

For rooms, there are no clean problems, but maybe there is input from the receptionist, maybe the intention is to reprimand but his words are inappropriate for consumers. Thank you.

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6 people find it helpful

Pakde K.

9.4

/10

Reviewed 237 week(s) ago

Parking is expensive. Lost to similar inns with free parking.

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5 people find it helpful

alaq s.

8.5

/10

Reviewed 237 week(s) ago

Clean, hopefully the service can be improved again.

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2 people find it helpful

Mellen A.

6.5

/10

Reviewed 241 week(s) ago

No soap is provided, only 1 towel is provided, even though it has been informed that there are 2 guests staying.

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2 people find it helpful

Nadya A.

5.5

/10

Reviewed 244 week(s) ago

The receptionist guard was not friendly, then the room initially looked clean and tidy. But, upon closer inspection, there were many stains on the sheets and bedcovers. Looks like it's old and not updated. From the bathroom, the placement of the tissue also looks like it has been used and it looks like there are tears. Not recommended!

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Diah K. A.

5.5

/10

Reviewed 246 week(s) ago

The place is quite good, but the receptionist has poor speech / intonation, sounds rude.

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4 people find it helpful

Moniq Azzahra Lisviona

5.2

/10

Reviewed 255 week(s) ago

Even though the design is good and can be very comfortable, but the air conditioner is not cold, the sheets and towels are really dull, and the receptionist is not friendly. I hope it will be better

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4 people find it helpful

Sicylia I. P.

6.1

/10

Reviewed 265 week(s) ago

Only given one towel and one bottle of mineral water, no amenities are provided either. There's only one soap dispenser, don't you know it can make shampoo too? The staff is also less helpful and less friendly. Cost efficiency by turning off the lights in almost all corridors on each floor, so it's dark. Spooky.

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M Seger

6.0

/10

Reviewed 284 week(s) ago

Ga ada sikat gigi. sprei kasur kaya belum dicuci. anduk cuma 1 itupun kotor seperti tidak dicuci. air minum 1 padahal pesen kamar yg twin bed. parah banget sih. ditanya sikat giginya kenapa tidak dikasih cuma diem aja. tidak rekomen.

4 people find it helpful

andi

6.0

/10

Reviewed 292 week(s) ago

The check-in process is complicated ... towels and other facilities are only for 1 person ... there is a deposit that was not previously informed, you have to bring your ID card, other identification cards are not accepted, not gud anyway ... give up ... will no longer be ...

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4 people find it helpful

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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.