Does Skysuites Residence Surabaya provide airport transfer?

Yes, Skysuites Residence Surabaya provides airport transfer upon request. Please contact the hotel directly for more information.

What do past guests say about Skysuites Residence Surabaya?

Skysuites Residence Surabaya is well-known for its Cleanliness, Room Comfort, Location, as reviewed by verified Traveloka guests.

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Skysuites Residence Surabaya

Name: Skysuites Residence Surabaya
Address: Jalan Raya Kedung Baruk 26-28 , Rungkut, Surabaya, Jawa Timur, Indonesia, 60298, Jalan Raya Kedung Baruk 26-28, Jawa Timur, 60298, Indonesia
Rating: 9.3

Apartments

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9.3

/10

Exceptional

170 reviews

What Guests Say About Their Stay

M***M

9.7

/ 10

This is the first time I've ever been to a hotel this spacious, and it's very comfortable for a large family vacation. The staff are friendly and welcoming. I'd love to come back if I have an event in Surabaya 👍💪

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Verified Traveler

10.0

/ 10

The room is luxurious, spacious, clean, the bed is firm, the pillows are soft, the bathroom is large, modern, and clean. Very satisfying 👍🏻 Indomaret and several restaurants are in the lobby area of the building. Satisfied 👌

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Fitri L.

10.0

/ 10

Check-in and check-out are fast, the staff is friendly, and the elevator travels up and down quickly without long queues. Most excitingly, the rooms are very spacious, with both the upper and lower levels accommodating a large family. The cleanliness is maintained, and there's a cafe and other restaurants, as well as a small mall. There's also an Indomaret. Access is easy, and the prices are reasonable. If you're looking for a budget-friendly option, avoid the weekend or holiday season. Definitely recommended.

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Anggraeni W.

9.4

/ 10

Stayed at SkySuites – The Samator Surabaya. The room was spacious and clean, neatly arranged, and comfortable. The design is simple yet modern, and there's a smart TV so you can watch Netflix without any hassle. The atmosphere is peaceful, perfect for relaxing after a long day. The service is also friendly and quick to respond to minor issues. Overall, my stay was quite good. 😊

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H***i

10.0

/ 10

Excellent Stay at Sky Suite Residence Surabaya – Highly Recommended! ⭐️ My stay at Sky Suite Residence Surabaya was absolutely fantastic! From the moment I arrived, I was impressed by the warm hospitality, modern amenities, and stunning views that this residence offers. 📍 Prime Location The hotel is strategically located in the heart of Surabaya, making it easy to access major attractions, shopping centers, and business districts. Whether traveling for leisure or work, the convenience is unbeatable. 🛏️ Spacious & Comfortable Rooms I stayed in one of their sky suites, and it was spacious, clean, and beautifully designed. The bed was incredibly comfortable, ensuring a good night’s sleep. The floor-to-ceiling windows offered breathtaking city views, especially at night! 👏 Exceptional Service The staff were friendly, professional, and always willing to help. Whether it was arranging transportation or providing local recommendations, their service truly made my stay memorable. 💼 Great for Business & Leisure With fast Wi-Fi, a business center, and meeting facilities, Sky Suite Residence is ideal for business travelers. At the same time, leisure guests will appreciate the comfort, ambiance, and leisure facilities Final Verdict: 10/10! I had an amazing experience at Sky Suite Residence Surabaya and would highly recommend it to anyone visiting the city. It offers great value for money.

In the Area

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Jalan Raya Kedung Baruk 26-28 , Rungkut, Surabaya, Jawa Timur, Indonesia, 60298

Main Facilities

Elevator

Restaurant

WiFi

Skysuites Residence Surabaya is a apartments that has been welcoming guests since 2021. It was previously known as Skysuites Service Apartment. The accommodation went through a renovation in 2022. There are 54 rooms spread across 10 floors.

What's around Skysuites Residence Surabaya

Jalan Raya Kedung Baruk 26-28 , Rungkut, Surabaya, Jawa Timur, Indonesia, 60298

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General Information

Location

Located at Jalan Raya Kedung Baruk 26-28 in Surabaya, Indonesia. Those looking to explore will find Taman 10 Nopember Surabaya, Shamaya Garden by Samaya Group, and District 11 nearby. Closest airport is Base Ops Lanudal Juanda, 8.551 km away from the accommodation.

Facilities & Amenities

Skysuites Residence Surabaya has Laundry service, Parking, Airport transfer, Restaurant, Luggage storage, and more.

Dining

Guests can stop by the café.

Contact

Email: skysuites@samator.com
Phone number: +6281132215023

All facilities in Skysuites Residence Surabaya

Others

Food and Drinks

BREAKFAST_AVAILABLE
Cafe

Nearby Facilities

Beauty salon
Supermarket
ATM/Banking
Hair salon
Laundry

General

Parking
Smoking area
Terrace
Family room

Hotel Services

Luggage storage
Express check-out
Front desk
Multilingual staff
Laundry service
Express check-in
_24H_SECURITY
_24_HOUR_FRONT_DESK

Public Facilities

Elevator
SAFE_DEPOSIT_AT_FRONT_DESK
Coffee shop
Restaurant

Transportation

Airport transfer
Area shuttle
SECURED_PARKING

Accessibilty

WHEELCHAIR_ACCESSIBLE_PARKING

Connectivity

WIFI_ACCESS
WiFi in public area

Accommodation Policy & General Information in Skysuites Residence Surabaya

Contact Accommodation Before Arrival

Guests should contact hotel 1 day(s) prior to arrival

Required Documents

Upon check-in, you are required to bring ID Card. Please bring the required documents in hard copy.

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General Information

Popular Facilities	Elevator, Restaurant, WiFi
Check-In / Check-Out Time	From 14:00 - to 12:00
Available rooms at Skysuites Residence Surabaya	54
Number of floors in Skysuites Residence Surabaya	10
Another facilities in Skysuites Residence Surabaya	BREAKFAST_AVAILABLE, Cafe, Beauty salon, Supermarket, ATM/Banking

Frequently asked question in Skysuites Residence Surabaya

What are available facilities at Skysuites Residence Surabaya?

There are top facilites at Skysuites Residence Surabaya such as Elevator, Restaurant, WiFi. (some may require extra charges)

What is normal check-in & check-out time at Skysuites Residence Surabaya?

The standard check-in time at Skysuites Residence Surabaya is starting from From 14:00 while the latest check-out time is at Before 12:00

What is the star rating of Skysuites Residence Surabaya?

Skysuites Residence Surabaya is a 0.0-star hotel.

How many floors does Skysuites Residence Surabaya have?

Skysuites Residence Surabaya has 10 floors.

How many rooms are available at Skysuites Residence Surabaya?

Skysuites Residence Surabaya has 54 rooms in total.

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More Reviews from Other Guests in Skysuites Residence Surabaya

Overall Ratings & Reviews Skysuites Residence Surabaya

Traveloka (170)

9.3

Exceptional

From 170 reviews

Provided by travelers on

Cleanliness

9.3

Room Comfort

9.3

Meal

9.0

Location

9.3

Service and Facilites

9.3

People often mention about Skysuites Residence Surabaya

All

Room Space (16)

Staff Friendliness (14)

Bedroom (14)

Accessibility (13)

Family Friendly (12)

Bathroom (11)

Hotel Area (11)

Distance to City Center (9)

Wifi (9)

Ambiance (9)

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Traveler Reviews Skysuites Residence Surabaya

Number of reviews per page

Customer reviews

S***n

Leisure

10.0

/10

Reviewed 3 day(s) ago

Spacious, nice, suitable for families.

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Accommodation's Reply

26 Oct 2026

Dear Valued Guest, Warm regards from Skysuites Residence Surabaya. Thank you so much for your review! 😊 We are delighted to hear that our rooms are spacious, comfortable, and ideal for families. We hope to welcome you and your loved ones back for your next vacation! Sincerely, The Hotel Management

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R***a

Business

8.2

/10

Reviewed 2 week(s) ago

The room was okay, but the Wi-Fi was slow and often cut off. There are many tenants in the building.

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Accommodation's Reply

19 Oct 2026

Dear Valued Guest, Thank you for your review and feedback. We are pleased to hear that you were satisfied with our room. However, we apologize for the frequent and slow Wi-Fi connectivity issues due to high usage in the building. We understand that stable internet access is crucial for your comfort during your stay. We have forwarded this feedback to our team and building management to assess and improve network capabilities to prevent this from happening again. Thank you for helping us improve, and we hope to welcome you back for an even better experience.

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I***I

Leisure

8.5

/10

Reviewed 5 week(s) ago

The location is quite strategic, on the same stretch as the Novotel. The clean rooms are well-appointed and well-maintained, offering the same level of service as a star-rated hotel. The prices are relatively affordable due to the spacious, clean, and quiet rooms.

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Accommodation's Reply

22 Sep 2026

Dear Valued Guest, Sincerely yours, Sky Suites Residency Surabaya. Thank you for taking the time to write a review on our website. We are delighted to hear about your experience staying at Sky Suites Residency Surabaya. Regarding the comfort and cleanliness, our entire team appreciates your compliments. We hope to maintain and improve the quality of our service. We look forward to welcoming you again and thank you once more for choosing Sky Suites Residency Surabaya as your and your family's accommodation.

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v***n

8.5

/10

Reviewed 8 week(s) ago

This is the best. Comfortable, cool, and strategically located. Definitely worth a try, guys!

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Accommodation's Reply

07 Sep 2026

Dear Gentlemen/Ladies, Warm greetings from Sky Suites Residency Surabaya. Thank you for taking the time to write a review on our website. We are delighted to hear about your experience staying at Sky Suites Residency Surabaya. Regarding your comfort, our entire team appreciates your compliments. We hope to maintain and improve the quality of our service and look forward to welcoming you again. Thank you once again for choosing Sky Suites Residency Surabaya as your and your family's accommodation.

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S***i

10.0

/10

Reviewed 10 week(s) ago

Apartment with large space and clean. Good location, with large parking space. Easy to find food and beverage, because there are some restaurants and cafes there.

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Accommodation's Reply

24 Aug 2026

Dear Our Valued Guest, Warm Regards from Skysuites Residence Surabaya, Thank you for choosing Skysuites Residence Surabaya and for sharing your experience. We are pleased to learn that you enjoyed your stay and found the hotel to be clean and spacious. Your recognition of these aspects means a great deal to our team, and we will continue working to maintain a comfortable environment for every guest. We truly appreciate your recommendation and look forward to welcoming you back on your next visit.

M***M

Staycation

9.7

/10

Reviewed 10 week(s) ago

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1 people find it helpful

Accommodation's Reply

21 Aug 2026

Dear Valued Guests, Sky Suites Residency Surabaya respectfully informs you of our gratitude for choosing us as your family's accommodation. We are delighted to hear that you were satisfied with your stay, including the in-room amenities and the friendly service from our entire team. We strive to maintain and improve our services, as the comfort and safety of all our guests are our top priority. We look forward to welcoming you back for an even better experience in the future. Sincerely, The Management Team, Sky Suites Residency Surabaya

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Wandi

Leisure

8.5

/10

Reviewed 13 week(s) ago

Fast service, clean rooms and good for families.

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Accommodation's Reply

01 Aug 2026

Dear Valued Guest, Warm greetings from Sky Suites Residency Surabaya. Thank you for choosing to stay with us and for taking the time to write a review on our website. We are delighted with your positive experience at Sky Suites Residency Surabaya. We strive to maintain and further improve the quality of our services and facilities to better meet the needs of you and your family. We look forward to welcoming you back to Sky Suites Residency Surabaya again for an even more memorable experience. Sincerely, The Management Team, Sky Suites Residency Surabaya

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w***i

Leisure

6.3

/10

Reviewed 15 week(s) ago

For the staff is very friendly, before 2 pm allowed to check-in because the room is already available. However, for the cleanliness of the room if seen with the naked eye it is clean, but yesterday when I stayed there was a small cockroach crawling on my leg that came out from under the mattress or something else. Then for the towel there was a red stain, I don't know blood or what, luckily I brought my own towel so I didn't use the hotel towel. Then on the bed when I just arrived there was white hair, I don't know whose hair it was. Then the sink was a little clogged. So the point is please pay attention to the cleanliness of the room again.

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2 people find it helpful

Accommodation's Reply

17 Jul 2026

Dear Valued Guest, Warm greetings from Sky Suites Residency Surabaya. Thank you very much for your review and compliments on our team's friendly service. We apologize for any inconvenience you experienced during your stay. This feedback is valuable to us. We have immediately informed the relevant team and improved our procedures to prevent such incidents from happening again. Your feedback is extremely helpful. We hope to have the opportunity to serve you even better on your next stay. Thank you. Sincerely, The Management Team, Sky Suites Residency Surabaya

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Verified Traveler

9.4

/10

Reviewed 16 week(s) ago

Good facilities, spacious room, cheap price.

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Accommodation's Reply

06 Jul 2026

Dear Valued Guests, Sky Suites Residency Surabaya is pleased to express our gratitude for choosing Sky Suites Residency Surabaya as your family's accommodation. We are delighted to receive your positive feedback regarding the room amenities and other facilities. We are committed to continuously improving our services to ensure all guests feel comfortable and safe during their stay at Sky Suites Residency Surabaya. We look forward to welcoming you back again. Sincerely, (Sky Suites Residency Surabaya)

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Verified Traveler

Business

10.0

/10

Reviewed 18 week(s) ago

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2 people find it helpful

Accommodation's Reply

26 Jun 2026

*Dear Valued Guest, Sky Suites Residency Surabaya is pleased to inform you that we would like to express our gratitude for choosing Sky Suites Residency Surabaya as your accommodation. We are delighted to hear that you have given us very positive feedback regarding the room amenities, cleanliness, service, and other facilities. We are committed to continuously improving our quality of service to ensure that all guests feel comfortable and safe during their stay at Sky Suites Residency Surabaya. We look forward to welcoming you back for your next stay. Sincerely, (Sky Suites Residency Surabaya)*

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s***e

Staycation

9.4

/10

Reviewed 19 week(s) ago

I found the stay here quite satisfying. There's a mini playground in the lobby and a cafe open from morning to night. The food is comprehensive and reasonably priced. The rooms are very spacious, clean, and modern and minimalist. The beds are also large and comfortable. The only downsides are the lack of a swimming pool, and if you bring two vehicles, one is free. The other is charged at Rp 100,000 per night.

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1 people find it helpful

Accommodation's Reply

24 Jun 2026

Dear Valued Guests, Warm greetings from Sky Suites Residency Surabaya. Thank you for choosing us as your family's accommodation. We are delighted to hear that your stay at Sky Suites Residency Surabaya was a memorable experience. Your satisfaction is the soul of our team, driving us to continuously improve our services. We are committed to ongoing improvement to meet the needs of all our guests, because guest satisfaction is our top priority. We hope to welcome you back to Sky Suites Residency Surabaya again. Sincerely, The Management Team, Sky Suites Residency Surabaya

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Asri A.

8.5

/10

Reviewed 19 week(s) ago

Very comfortable, the staff are friendly too.

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Accommodation's Reply

24 Jun 2026

Mr. Asri A. extends warm greetings from Sky Suites Residence Surabaya. Thank you for choosing us as your family's accommodation. We are delighted to hear that you enjoyed your stay at Sky Suites Residence Surabaya and had an unforgettable experience. Your satisfaction is the soul of our team, driving us to maintain and improve our services to the best of our ability. We are committed to continuous improvement to meet the needs of all our guests, because guest satisfaction is our top priority. We welcome you back to Sky Suites Residence Surabaya again. Sincerely, The Management, Sky Suites Residence Surabaya

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Fitri L.

10.0

/10

Reviewed 20 week(s) ago

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1 people find it helpful

Accommodation's Reply

10 Jun 2026

Dear Mr. Fitri L., Sincerely, Sky Suites Residence Surabaya. Thank you for choosing us as your family's accommodation. We are delighted to hear that you enjoyed your stay at Sky Suites Residence Surabaya. Your satisfaction motivates our team to maintain and further improve our services. We continuously strive to develop and meet the needs of all our guests, because guest satisfaction is our top priority. We welcome you back to Sky Suites Residence Surabaya again. Sincerely, The Management Team, Sky Suites Residence Surabaya

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Rizky A.

Leisure

8.2

/10

Reviewed 21 week(s) ago

Thank God... Overall, it's very satisfying. Clean, comfortable, cool air conditioning, I really like it. However, the stairs are a bit scary if you bring toddlers. Please, maybe the sides of the stairs could be more closed, so it's safer for those bringing toddlers/children. Thank you 🫶

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2 people find it helpful

Accommodation's Reply

05 Jun 2026

Dear Valued Guests, Sky Suites Residence Surabaya would like to express our gratitude for choosing us as your family's accommodation. We are delighted to hear that you were satisfied with your stay, both in terms of cleanliness and comfort. We appreciate your feedback regarding the safety of the stairs in one of our room types. Your feedback is invaluable in improving our accommodations in the future. We hope to welcome you back again soon. Sincerely, The Management Team, Sky Suites Residence Surabaya

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N***a

Leisure

8.2

/10

Reviewed 24 week(s) ago

Stayed at Skysuites several times in the past three years. Have tried two types of room. Positives: spacious rooms with enough space to walk and store belongings, comfortable beds, attentive staff with quick response to problems, location in a building with easy access to food and comfortable working environment. Negatives: bathrooms are hits and misses (some are well-lit, others have very poor lighting; some have drains that look dirty and actually emit a bad smell and sometimes invite small moths; hot water doesn't last long enough; towels sometimes look dirty), sofas are not clean enough (food trapped not cleaned, upholstery marked with liquid spills). Hope Skysuites can maintain what is good and improve on what is still lacking.

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Accommodation's Reply

20 May 2026

Dear Our Beloved Guest, thank you so much for taking the time to share your experience and suggestions with us. We really appreciate you choosing to stay at Skysuites Residence Surabaya. We're glad to hear that you enjoyed the spacious room and fast response our staff. It means a lot to our team. We're sorry to hear that about our bathroom and some of the issues you have raised. That's not the standard we aim for, and I've shared your feedback with our team to address it right away. Your suggestion is very valuable. We're already reviewing this to see how we can implement it to improve future stays. We'd love the oppotunity to welcome you back and show you the improvements we're making. Thank you agin for staying with us and helping us get better. Warm regards, Management Skysuites Residence Surabaya

Erike

9.4

/10

Reviewed 27 week(s) ago

Super clean room. There's a House of Wok restaurant and coffee shop downstairs.

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Accommodation's Reply

23 Apr 2026

Dear valued guest, Thank you for taking the time to write a review on our website. We are delighted that you were impressed with the cleanliness of our rooms and accommodation. We hope to welcome you back for another memorable experience. (Sincerely, Sky Suites Residence Surabaya)

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B***s

Leisure

8.5

/10

Reviewed 29 week(s) ago

Nice and clean.. Spacious Room

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4 people find it helpful

Accommodation's Reply

13 Apr 2026

Dear Valued Guest, Greetings from Sky Suites Residency Surabaya. Thank you for taking the time to provide feedback on our page. We are delighted to hear that you had a positive experience regarding the comfort and cleanliness of our accommodations. We are committed to maintaining and improving the quality of our services in all aspects to ensure that all guests feel comfortable and safe during their stay at Sky Suites Residency Surabaya. We welcome you back to Sky Suites Residency Surabaya for another memorable experience. Sincerely, The Management Team, Sky Suites Residency Surabaya

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T***a

Transit

9.4

/10

Reviewed 31 week(s) ago

All well, perfect, and comfy and worth the price!!

2 people find it helpful

Accommodation's Reply

08 Apr 2026

Dear Our Beloved Guest, Warm Regards from Skysuites Residence Surabaya Thank you very much for sharing your experience with us. We're delighted to know you enjoyed stay at Skysuites Residence Surabaya, the comfort our rooms. We appreciate your feedback-these insights help us refine the guest journey while keeping the well atmosphere and comfy. Your comments are valuable as we continue to balance convenience with the experience our guest seek. We're glad your overall stay was good, and we look forward to welcoming you back for another relaxing visit in Surabaya Warm Gerads, Management Skysuites Residence Surabaya

Elgha

Leisure

10.0

/10

Reviewed 31 week(s) ago

Friendly staff, clean rooms, recommended

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2 people find it helpful

Accommodation's Reply

26 Mar 2026

Dear Valued Guest, Sky Suites Residency Surabaya is pleased to inform you that we would like to express our gratitude for choosing Sky Suites Residency Surabaya as your accommodation. We are delighted to hear that you had a memorable experience and are pleased that you appreciated our excellent service. Our team was very happy to make your stay meaningful. Your compliments are very meaningful to our entire team, and we are grateful for the impressive service we provided. We hope to welcome you back to Surabaya and invite you to stay at Sky Suites Residency Surabaya again for an even more memorable experience. Sincerely, The Management Team, Sky Suites Residency Surabaya

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T***h

Leisure

9.4

/10

Reviewed 32 week(s) ago

The manager and staff are very nice, cleanliness is maintained... Good job guys!

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1 people find it helpful

Accommodation's Reply

23 Mar 2026

Dear Valued Guests, Thank you for choosing Skysuites Residence Surabaya as your family's accommodation. We are delighted that you enjoyed your clean rooms, well-functioning amenities, and excellent service. Our team was happy to make your stay memorable. Your positive feedback is very important to our team, and we appreciate your warm welcome and kind comments. We hope to welcome you back to Surabaya again for an even more memorable stay at Skysuites Residence Surabaya.

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