Sunlake Waterfront Resort & Convention

Hotels
Traveloka Preferred Partner
Jl. Danau Permai Raya Blok C 1, Sunter, Kelapa Gading, Jakarta, Indonesia, 14350, Sunter, Tanjung Priok, Jakarta, Indonesia, 14350
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About Accommodation

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Sunlake Waterfront Resort & Convention is located in area / city Sunter. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.

Highlights at This Property

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Olympic-Size Swimming Pool
Top picked by Family with children
Within walking distance to Tourist Attraction

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi

What Guests Say About Their Stay

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Affordable Price (14)
Excellent Service (8)
Complete Facilities (42)
Family Friendly (3)
10.0
/ 10
Firli A.
It was my second time stay in this hotel, the hotel is awesome like usual. The room is big, clean, fast wifi, good food, nice air con, they clean the bedroom very fast and really well. The staff also really friendly and helpful! thank you for the hospitality!

What's around Sunlake Waterfront Resort & Convention

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Jl. Danau Permai Raya Blok C 1, Sunter, Kelapa Gading, Jakarta, Indonesia, 14350, Sunter, Tanjung Priok, Jakarta, Indonesia, 14350
Lobby Sunlake Waterfront Resort & Convention
Lobby 2 Sunlake Waterfront Resort & Convention

Discover More About Sunlake Waterfront Resort & Convention

Location


Sunlake Waterfront Resort & Convention is located in area / city Sunter.

About Sunlake Waterfront Resort & Convention

Whether you are planning an event or other special occasions, Sunlake Waterfront Resort & Convention is a great choice for you with a large and well-equipped function room to suit your requirements.

This hotel is the perfect choice for couples seeking a romantic getaway or a honeymoon retreat. Enjoy the most memorable nights with your loved one by staying at Sunlake Waterfront Resort & Convention.

Sunlake Waterfront Resort & Convention is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.

Are you a shopaholic? Staying at Sunlake Waterfront Resort & Convention will surely spoil you for numerous shopping centers nearby.

From business event to corporate gathering, Sunlake Waterfront Resort & Convention provides complete services and facilities that you and your colleagues need.

Have fun with various entertaining facilities for you and the whole family at Sunlake Waterfront Resort & Convention, a wonderful accommodation for your family holiday.

If you plan to have a long-term stay, staying at Sunlake Waterfront Resort & Convention is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

While traveling with friends can be a lot of fun, traveling solo has its own perks. As for the accommodation, Sunlake Waterfront Resort & Convention is suitable for you who value privacy during your stay.

This hotel is the best spot for you who desire a serene and peaceful getaway, far away from the crowds.

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Sunlake Waterfront Resort & Convention exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Sunlake Waterfront Resort & Convention is a hotel with great comfort and excellent service according to most hotel's guests.

Enjoy luxurious treats and incomparable experience by staying at Sunlake Waterfront Resort & Convention.

All facilities in Sunlake Waterfront Resort & Convention

Swimming Pool Sunlake Waterfront Resort & Convention
Swimming Pool
Entertainment Facility Sunlake Waterfront Resort & Convention
Entertainment Facility
Fitness Center Sunlake Waterfront Resort & Convention
Fitness Center
Functional Hall Sunlake Waterfront Resort & Convention
Functional Hall
Lobby Sunlake Waterfront Resort & Convention
Lobby

Food and Drinks

  • Restaurant with AC
  • A la carte breakfast
  • A la carte dinner
  • A la carte lunch
  • Bar
  • Breakfast
  • Buffet breakfast
  • Breakfast (surcharge)
  • Cafe
  • Continental breakfast
  • Dining area
  • Early bird breakfast
  • Poolside bar
  • Set menu dinner
  • Set menu lunch
  • Show cooking restaurant
  • Snacks
  • Snack bar
  • Vegetarian meal

Hotel Services

  • Bellhop
  • Concierge
  • Money changer
  • Doorman
  • Early Check-in
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Late check-out
  • Laundry service
  • Luggage storage
  • Medical service
  • Multilingual staff
  • Newspaper in lobby
  • Newspaper
  • Porter
  • Tours
  • Wedding service

Public Facilities

  • Parking
  • Coffee/tea in lobby
  • Coffee shop
  • Early check-in
  • Elevator
  • 24-hour room service
  • Late check-out
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

In-room Facilities

  • Bathrobe
  • Bathtub
  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Kitchenette
  • Microwave
  • Minibar
  • Refrigerator
  • Separate shower and tub
  • Shower
  • TV

General

  • AC
  • Ballroom
  • Banquet
  • Connecting rooms
  • Family room
  • Heater
  • Non-smoking room
  • Swimming pool
  • Recreation room
  • Smoking area
  • Terrace

Things to Do

  • Children play area
  • Entertainment for children
  • Fitness center
  • Garden
  • Massage
  • Outdoor facilities
  • Outdoor pool
  • Outdoor pool
  • Pool sun loungers
  • Sauna
  • Spa

Business Facilities

  • Business center
  • Business facilities
  • Computer station
  • Conference hostess
  • Conference room
  • Meeting facilities
  • Photocopier
  • PRINTER
  • Projector
  • Business centre

Sports and Recreations

  • Billiard
  • Fishing
  • Fitness center
  • Game room
  • Horse riding
  • Outdoor tennis court
  • Sport courts
  • Table tennis
  • Tennis
  • Waterskiing

Transportation

  • Airport transfer
  • Area shuttle with surcharge
  • Parking with surcharge
  • Secure parking
  • Shopping center shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Valet parking
  • Valet parking (surcharge)

Accessibilty

  • Accessible bathroom
  • Accessible parking
  • Disabled access friendly
  • In-room accessibility
  • Wheelchair accessible

Connectivity

  • INTERNATIONAL_CALL
  • LAN Internet
  • LAN Internet (surcharge)
  • Free WiFi
  • WiFi (surcharge)

Shuttle Service

  • Airport transfer (surcharge)
  • Train station pickup
  • Airport transfer

Family-friendly Facilities

  • Kids club
  • Children pool

Nearby Facilities

  • Gift shop
  • Shops

Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

Accommodation Policy & General Information in Sunlake Waterfront Resort & Convention

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

Minimum Age Policy

Minimum age to check-in is 17. Minor guests must be accompanied by adults upon check-in.

Early Check-in

You're allowed to check-in before the accommodation’s check-in time. If you wish to do so, please contact the accommodation. Additional charges apply.
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - Before 12:00
Breakfast Availability
Yes, some room provide breakfast

Frequently asked question in Sunlake Waterfront Resort & Convention

What are available facilities at Sunlake Waterfront Resort & Convention?
There are top facilites at Sunlake Waterfront Resort & Convention such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Sunlake Waterfront Resort & Convention?
The standard check-in time at Sunlake Waterfront Resort & Convention is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Sunlake Waterfront Resort & Convention provide breakfast?
Yes, Sunlake Waterfront Resort & Convention provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in Sunlake Waterfront Resort & Convention

Overall Rating & Reviews

From 10,517 verified guests reviews
8.6
Impressive
Fantastic
3,686
Very Good
5,509
Satisfying
289
Average
1,033
Poor
0
Cleanliness
Comfort
Meal
Location
Service

Show reviews that mention...

All
affordable price (14)
excellent service (8)
complete facilities (42)
family friendly (3)
tasty food (71)
good ac (2)
friendly staffs (50)
clean room (2)
clean pool (4)
tasty breakfast (52)
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Show Reviews with Photos
R
Ronald
10
/ 10
09 Jun 2024
Always come with new experiences once we are staying at this lovely hotel. Very welcoming staff start we are arrived, faster check in from front office and always nice, clean room we got it. This time we play tennis there and basket ball, so lovely experiences. Oh yah Sunlake has delicious F&B, you can get many variant food (local, westen and even middle east). That experiences may be you can't find at other hotel. Well Done Guys, see you on the staycation. God Bless y all.
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R
Ronald
10
/ 10
04 Jun 2024
Always feel comfortable when we are stay in this hotel. Start you are arrived, check in, do your activities, breakfast until check out you will find lovely service coming from lovely staff, well done guys. See you there next time. GBU.

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Accommodation's Reply
05 Jun 2024
Dear Mr. Ronald, Thank you taking your precious time to share your experience at Sunlake Waterfront Resort And Convention Jakarta with Maximum rating. We are truly elated to receive your wonderful endorsement on our great customer service. It is very gratifying to know that you found this to be a worthy experience. I am sure our team would feel motivated to receive your accolades. We look forward to many more opportunities to welcome your return. Regards, Wibowo Sampoerno. General Manager.
R
Ronald
10
/ 10
27 May 2024
And again. Stay with humble and kind staff makes us as stay at our own 2nd home. Rooms always clean, F&B always makes us always hunger and never enough. Front office team, always smiley ya. You are best. 😘. Mas Yayan and all team well done. And can't wait to stay there again. 😘.

1 liked this review

Accommodation's Reply
31 May 2024
Dear Pak Ronald, Thank you taking your precious time to share your experience at Sunlake Waterfront Resort And Convention Jakarta with a 5-star rating. We are truly elated to receive your wonderful endorsement on our great customer service. It is very gratifying to know that you found this to be a worthy experience. I am sure our team especially Mas yayan would feel motivated to receive your accolades. We look forward to many more opportunities to welcome your return. Regards, Wibowo Sampoerno. General Manager.
KK
Kunaifi K.
10
/ 10
25 May 2024
This is one of the best hotels I have ever stayed at. However, there is one issue I noticed. Unlike many other hotels of the same class that don't mind if four people from a three-person room use the restaurant, this hotel seems to be strict about the number of guests allowed per room to access the restaurant facilities. Other things were just great: staff attitude, room size, facilities, location, foods, etc.
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Accommodation's Reply
26 May 2024
Dear Mr/Mrs, Thank you for choosing Sunlake Waterfront Resort And Convention as your home away from home. We truly believe that personalized service and paying attention to the smallest details are important and as such I am delighted that our team have gone the extra mile in ensuring that you had such a great stay. Please do let us know if there is anything we can do to make your next stay even more relaxing and memorable and in the meantime we look forward to welcoming you back very soon. Kind regards. Wibowo Sampoerno. General Manager.
E***o
This is a guest profile.
10
/ 10
19 May 2024
Oke banget, excellent service.

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Accommodation's Reply
22 May 2024
Our Valued Guest, Thank you for taking your valuable time to share your experiences with your family while staying at Sunlake Waterfront Resort And Convention Jakarta with a 5 star rating via Traveloka. We are very happy to receive your extraordinary support for our outstanding customer service. It's great to know that you consider this a valuable experience. I am sure our team will be motivated to receive your award. We look forward to more opportunities to welcome you and your family back. Warm Greetings, Wibowo Sampoerno. General Manager.
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AA
Ade A. A.
8.5
/ 10
15 May 2024
Ukuran kamar yg luas di banding hotel lain. Dkt dengan danau sunter. Makanan jg enak. Lbh di tingkatan lg untuk request an tamu terutama tulisan untuk honeymoon atau anniversary.

1 liked this review

Accommodation's Reply
16 May 2024
Dear Mr Ade, Thank you for providing a review after staying at Sunlake Waterfront Resort and Convention Jakarta to spend a staycation with your family. We are happy to hear that you like all the facilities we have provided, especially the spacious rooms and delicious food that meet Mr Ade's expectations. We will immediately correct any deficiencies that still occur that do not meet your expectations and we will follow up to improve our quality in the future. And we hope that we still have the opportunity to welcome Mr. Ade back to Sunlake Waterfront Resort and Convention Jakarta with much better service than before. Best regards, Wibowo Sampoerno. General Manager.
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PK
PONNURU K. C.
Holiday
6.7
/ 10
29 Apr 2024
Hotel was Bit old but the Room was great. Spacious and clean, bed was good. Front staff were very helpful. But the staff at breakfast were really careless. Especially the guy at Indian dish counter (26.04.2024), he actually acts like he have not noticed us. Even we call also he will never attend to serve the food. And more over he started argue with US. I have asked to refill the India dish, he just said that he was busy. I don't under stand to whom I ask. I have been stayed in many hotels across Indonesia since 12 years. Never seen this type of treatment ever before.
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Accommodation's Reply
16 May 2024
Dear Mrs. Krishna Chaitanya Ponnuru, Thank you for taking your precious time to share your feedback. We are saddened to hear of your disappointment and would like to extend our most sincere apologies. The service shortfall you experienced is definitely not indicative of the service level that our team is committed to deliver. It is always our aim to deliver an enjoyable and memorable experience to all our valued guests and we are saddened to know that we failed on this occasion. Please accept our sincere apologies for failing to meet your expectations on this occasion. Kindly be assured that the management of Sunlake Waterfront Resort And Convention take your feedback seriously and We will definitely investigate your experience so that we can channel our best efforts to make immediate improvements and to regain your confidence in us. Regards, Wibowo Sampoerno. General Manager.
SM
Sherly M. R.
9.4
/ 10
30 Mar 2024
Hotelnya nyaman dan strategis, dekat ke mall dan daerah kelapa gading, kamarnya luas dan bersih. Staff sangat ramah, anak2 seneng stay disini. Cocok buat keluarga dan kids friendly. Interiornya oldschool, tp nyaman. Ada playground besar dan tempat main anak, kolam renangnya besar dan bersih. Enjoying our stay there, will definitely staycation disana lagi.
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1 liked this review

Accommodation's Reply
02 Apr 2024
Dear Mrs. Sherly, Warmest greetings from Sunlake Waterfront Resort and Convention Jakarta. Thank you for the positive assessment and response that Mrs. Sherly conveyed regarding the overall facilities and services as well as her experience of staying with us at Sunlake Waterfront Resort and Convention Jakarta which was in accordance with what Mrs. Sherly expected. We will convey this positive feedback to our entire team who have provided extraordinary service and as our motivation to continue to be able to improve our service even better in the future. We are waiting for Mrs. Sherly and her family to return to Sunlake Waterfront Resort and Convention Jakarta in the near future. Sincerely, Wibowo Sampoerno. General Manager.
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F***Y
This is a guest profile.
10
/ 10
10 Mar 2024
Udah bbrp kali kesini, best hotel, FAVORITE deh mantap
Review photo of Sunlake Waterfront Resort & Convention from F***y
Review photo of Sunlake Waterfront Resort & Convention 2 from F***y
Review photo of Sunlake Waterfront Resort & Convention 3 from F***y
Review photo of Sunlake Waterfront Resort & Convention 4 from F***y
Review photo of Sunlake Waterfront Resort & Convention 5 from F***y
Review photo of Sunlake Waterfront Resort & Convention 6 from F***y

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ap
airin p. u.
Staycation
9.7
/ 10
11 Feb 2024
I was stay here for 2 nights. It 's pleasured to have staycation here, friendly and helpful stafs. Huge rooms and clean, my toddler really comfort. Thanks a lot for the service.

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Accommodation's Reply
15 Feb 2024
Dear Mrs. Airin Putri Utami, We very much appreciate your comments regarding your stay at Sunlake Waterfront Resort And Convention. It is always a pleasure to receive positive feedback. I will share your comments with our team especially And I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely. Wibowo Sampoerno. General Manager.
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Lobby 4 Sunlake Waterfront Resort & Convention

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.