Superstar Hotel Dumai is a 2-star hotels that has been welcoming guests since 2016.
There are 48 rooms spread across 6 floors.
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Superstar Hotel Dumai
Hotels
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8.0
/10
Very Good
394 reviews
What Guests Say About Their Stay
effendi
9.7
/ 10
Nice and steady and fun.
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Kander P. T.
9.7
/ 10
The place is clean and the amenities are complete
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Ibnu F.
8.5
/ 10
The hotel is very nice and the price is very affordable
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Harry s.
10.0
/ 10
Satisfactory and good service.
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Habibah T. N.
8.8
/ 10
Great service and very satisfying.
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In the Area
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Jalan Sultan Hasanuddin No. 21 PK / Ombak Dumai, Dumai Selatan, Dumai, Riau, Indonesia, 28825
Main Facilities
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Late check-out
Laundry service
Parking
Restaurant
Luggage storage
Elevator
What's around Superstar Hotel Dumai
Jalan Sultan Hasanuddin No. 21 PK / Ombak Dumai, Dumai Selatan, Dumai, Riau, Indonesia, 28825
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Discover More About Superstar Hotel Dumai
General Information
Superstar Hotel Dumai is a 2-star hotels that has been welcoming guests since 2016. There are 48 rooms spread across 6 floors.
Location
Located at Jalan Sultan Hasanuddin No. 21 PK / Ombak Dumai in Dumai, Indonesia. Those looking to explore will find MAXONE Dumai, Klenteng Hock Liong Kiong, and Ales Anggi House nearby. Closest airport is Pinang Kampai, 6.757 km away from the accommodation.
Facilities & Amenities
Superstar Hotel Dumai has Late check-out, Laundry service, Parking, Restaurant, Luggage storage, and more.
Business Facilities
For guests traveling for work, Superstar Hotel Dumai has Conference room and Meeting facilities available.
Contact
Email: reservasi.superstarhotel@yahoo.com
Phone number: +6282284850221
Website: www.superstarhotel.co.id
All facilities in Superstar Hotel Dumai
Others
Accommodation Facilities
- Car park
- Smoking area
- Terrace
Guest Services
- Laundry Service
- Express check-in
- 24-hour front desk
- Luggage storage
- Front desk
- Late check-out
Transportation
- Secure parking
- Area shuttle
- Shopping center shuttle
Meals & Dining
- Breakfast buffet
- Breakfast
Business Facilities
- Projector
- Conference room
- Meeting facilities
Public Facilities
- Restaurant
- Room service
- Elevator
Travelling with Companions
- Babysitting
Activity & Leisure
- Massage
Shuttle Service
- Ferry terminal shuttle
Connectivity
- Wi-Fi
- Wi-Fi in public areas
Accessibility
- Accessible parking
Accommodation Policy & General Information in Superstar Hotel Dumai
Check-in/Check-out Time
Check-in time: 14:00
Check-out time: 12:00
Check-out time: 12:00
General Information
Popular Facilities | |
Check-In / Check-Out Time | From 14:00 - to 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Superstar Hotel Dumai | 48 |
Number of floors in Superstar Hotel Dumai | 6 |
Another facilities in Superstar Hotel Dumai | Car park, Smoking area, Terrace, Laundry Service, Express check-in |
Frequently asked question in Superstar Hotel Dumai
What is normal check-in & check-out time at Superstar Hotel Dumai?
The standard check-in time at Superstar Hotel Dumai is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Superstar Hotel Dumai provide breakfast?
Yes, Superstar Hotel Dumai provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Superstar Hotel Dumai?
Superstar Hotel Dumai is a 2.0-star hotel.
How many floors does Superstar Hotel Dumai have?
Superstar Hotel Dumai has 6 floors.
How many rooms are available at Superstar Hotel Dumai?
Superstar Hotel Dumai has 48 rooms in total.
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More Reviews from Other Guests in Superstar Hotel Dumai
Overall Ratings & Reviews Superstar Hotel Dumai
Traveloka (394)
8.0
Very Good
From 394 reviews
Provided by travelers on
Cleanliness
8.0
Room Comfort
7.8
Meal
7.8
Location
8.1
Service and Facilites
8.1
People often mention about Superstar Hotel Dumai
All
Staff Friendliness (4)
Distance to City Center (2)
Surroundings (1)
Check-in/out Time (1)
Ambiance (1)
Room Space (1)
Bedroom (1)
Bathroom (1)
Hotel Area (1)
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Traveler Reviews Superstar Hotel Dumai
Number of reviews per page
20
40
Customer reviews
J***i
5.0
/10
Reviewed 40 week(s) ago
It's disappointing that the price doesn't match the very small room conditions...
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A***i
8.5
/10
Reviewed 85 week(s) ago
Good and close to places to eat.
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P***o
8.5
/10
Reviewed 99 week(s) ago
nice and clean..suitable for vacation
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1 people find it helpful
P***o
8.5
/10
Reviewed 99 week(s) ago
nice and clean. suitable for vacation, affordable price
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P***o
8.5
/10
Reviewed 105 week(s) ago
very steady and cool, service is ok, cleanliness is also ok
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AG
Agus G.
6.2
/10
Reviewed 128 week(s) ago
Kamar kecil, menu sarapan kurang.
1 people find it helpful
A***e
Business
5.4
/10
Reviewed 130 week(s) ago
For the receptionist, the service was not satisfactory. The bathroom water was turned off and the drain was clogged because it was not cleaned of hair residue.
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2 people find it helpful
S***a
8.4
/10
Reviewed 131 week(s) ago
Ok, in general terms it's ok and acceptable.
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G***t
10.0
/10
Reviewed 134 week(s) ago
Recommended๐๐. Cocok buat staycation
1 people find it helpful
Rahmat Ilahi
5.9
/10
Reviewed 185 week(s) ago
The price is expensive, but facilities like lodging are 150 ๐.
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2 people find it helpful
AP
Arian P.
8.5
/10
Reviewed 206 week(s) ago
Easy access to everywhere.
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GS
Guswendri S.
6.0
/10
Reviewed 207 week(s) ago
The rooms are like boarding houses, most of them sell themselves.
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5 people find it helpful
ii
iin i.
5.9
/10
Reviewed 264 week(s) ago
For the lobby, it's hot, considering the hot weather in Dumai, the lobby should be cold, the deluxe room is spacious, but unfortunately when you first enter, all the dust looks like it hasn't been inhabited for a long time, starting from the kettle for hot water, dirty bed sheets with lots of spots & musty smelling pillows. The room key had to be charged several times and every time it wanted to go up. The food is delicious, hopefully it can continue to be improved โค.
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3 people find it helpful
Rahmat
8.7
/10
Reviewed 291 week(s) ago
Saya lumayan menikmati layanan di hotel ini
1 people find it helpful
Teuku
9.1
/10
Reviewed 303 week(s) ago
The rooms are just right, not too narrow, the facilities are good and snacks are provided too, the service and food are cheap and delicious. hot water have to wait a little longer. Overall good.
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1 people find it helpful
Bambang g.
Business
8.5
/10
Reviewed 361 week(s) ago
Clean rooms, good service, comfortable and another time to stay again.
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Accommodation's Reply
20 Dec 2019
Thank you Mr. Bambang Gusyanto for the compliment. We await your return at Superstar Hotel Dumai
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RE
Reni E.
5.4
/10
Reviewed 366 week(s) ago
The hot water is not alive, the towels smell musty, the sheets are itchy.
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1 people find it helpful
la
lili a.
Backpacking
6.0
/10
Reviewed 372 week(s) ago
For the standard type room is too narrow and can also spray, pillowcases, blankets that are not suitable for use, butek and many yellow stains, room aroma is also not fresh, the bathroom issued a bad odor as well.
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5 people find it helpful
SR
SRiko R.
8.5
/10
Reviewed 375 week(s) ago
The hotel is comfortable, the water is good, the hotel facilities are also good.
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AMINUDDIN
Backpacking
10.0
/10
Reviewed 386 week(s) ago
Good, free shuttle bus to the port. Very recommended ๐๐
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1 people find it helpful
Number of reviews per page
20
40
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