What do past guests say about Sylvia Hotel Premier?

Sylvia Hotel Premier is well-known for its Cleanliness, Room Comfort, Location, as reviewed by verified Traveloka guests.

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Sylvia Hotel Premier

Name: Sylvia Hotel Premier
Address: Jalan Soeharto No 45 Kupang, Kota Raja, Kupang, Nusa Tenggara Timur, Indonesia, 85118, Jalan Soeharto No 45 Kupang, Nusa Tenggara Timur, 85118, Indonesia
Rating: 8.5

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8.5

/10

Very Good

4,017 reviews

What Guests Say About Their Stay

M***a

8.5

/ 10

A comfortable stay after a long journey. I had a smooth and easy late check-in at Sylvia Premier Hotel after arriving from Timor-Leste by travel. After such a long journey, it was wonderful to have a comfortable bed waiting for me! The room was clean, spacious, and comfortable, and the staff were friendly, helpful, and welcoming. I also enjoyed the huge variety of breakfast options, served beside the swimming pool. I especially loved the healthy jamu drinks and the selection of sushi—such a nice way to start the day! The hotel is conveniently located in the city center, which makes it easy to get around and explore. However, if you're looking specifically for a hotel with a beautiful sea view, this may not be the best option. Overall, a convenient and comfortable choice, especially after a long journey.

N***s

8.5

/ 10

We had a wonderful and very satisfying stay here! From the moment we arrived, the front desk staff greeted us warmly and warmly, and check-in was quick and hassle-free. The room was clean and tidy, and the amenities were fully functional.

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Leonardus

10.0

/ 10

With standard prices but quality service and staff as well as classy rooms, the best is Sylvia Hotel Primer.

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Verified Traveler

10.0

/ 10

"Sylvia Hotel Premier hotel was amazing! The staff were genuinely friendly, the room was spotless and comfortable, and the view was incredible. I would definitely recommend it!"

Verified Traveler

10.0

/ 10

One of the most comfortable hotels during my travels to East Nusa Tenggara, besides being clean, the food is delicious and the staff are very friendly and helpful, hopefully they will continue to consistently provide the best service, proud..

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In the Area

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Jalan Soeharto No 45 Kupang, Kota Raja, Kupang, Nusa Tenggara Timur, Indonesia, 85118

Main Facilities

This accommodation offers:

Outdoor pool

Children pool

Laundry service

Parking

Restaurant

Luggage storage

Elevator

Laundry

Sylvia Hotel Premier is a 3-star hotels that has been welcoming guests since 2015. It was previously known as Sylvia Hotel Kupang. The accommodation went through a renovation in 2015. Sylvia Hotel Premier is part of Independent under Independent. There are 110 rooms spread across 5 floors.

What's around Sylvia Hotel Premier

Jalan Soeharto No 45 Kupang, Kota Raja, Kupang, Nusa Tenggara Timur, Indonesia, 85118

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Discover More About Sylvia Hotel Premier

General Information

Location

Located at Jalan Soeharto No 45 Kupang in Kupang, Indonesia. Those looking to explore will find Lasiana Beach, Tryana Siswoko, and Tugu Eltari Kupang nearby. Closest airport is El Tari, 7.786 km away from the accommodation.

Facilities & Amenities

Sylvia Hotel Premier has Outdoor pool, Children pool, Laundry service, Parking, Restaurant, and more.

Business Facilities

For guests traveling for work, Sylvia Hotel Premier has Meeting facilities and Photocopier available.

Dining

Guests can stop by the café.

Contact

Email: sylviahotelkupang.reservasi@gmail.com
Phone number: +6281216173024
Website: www.sylviahotelkupang.com

All facilities in Sylvia Hotel Premier

Facility

Outdoor pool

Children pool

Others

Accommodation Facilities

Car park
Smoking area
Terrace

Guest Services

Laundry Service
24-hour security
24-hour front desk
Luggage storage
Multilingual staff
Bellboy service
Express check-out

Public Facilities

Safety deposit box
Restaurant
Room service
Coffee shop
Elevator

Nearby Facilities

ATM/Bank
Launderette
Hair salon
Supermarket

Business Facilities

Photocopier
Projector
Meeting facilities

Transportation

Secure parking

Meals & Dining

Breakfast buffet
Café
Breakfast

Accessibility

Wheelchair accessible
Accessible path of travel

Family & Kids

Children's pool

Activity & Leisure

Outdoor pool

Connectivity

Wi-Fi
Wi-Fi in public areas

Accommodation Policy & General Information in Sylvia Hotel Premier

Check-in/Check-out Time

Check-in time: 14:00
Check-out time: 12:00

General Information

Popular Facilities
Check-In / Check-Out Time	From 14:00 - to 12:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at Sylvia Hotel Premier	110
Number of floors in Sylvia Hotel Premier	5
Another facilities in Sylvia Hotel Premier	Car park, Smoking area, Terrace, Laundry Service, 24-hour security

Frequently asked question in Sylvia Hotel Premier

What is normal check-in & check-out time at Sylvia Hotel Premier?

The standard check-in time at Sylvia Hotel Premier is starting from From 14:00 while the latest check-out time is at Before 12:00

Does Sylvia Hotel Premier provide breakfast?

Yes, Sylvia Hotel Premier provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is the star rating of Sylvia Hotel Premier?

Sylvia Hotel Premier is a 3.0-star hotel.

How many floors does Sylvia Hotel Premier have?

Sylvia Hotel Premier has 5 floors.

How many rooms are available at Sylvia Hotel Premier?

Sylvia Hotel Premier has 110 rooms in total.

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More Reviews from Other Guests in Sylvia Hotel Premier

Overall Ratings & Reviews Sylvia Hotel Premier

Traveloka (3,989)

Other sources (28)

8.5

Very Good

From 3,989 reviews

Provided by travelers on

Cleanliness

8.6

Room Comfort

8.6

Meal

8.4

Location

8.6

Service and Facilites

8.5

People often mention about Sylvia Hotel Premier

All

Bedroom (51)

Staff Friendliness (49)

Bathroom (48)

Room Space (46)

Hotel Area (42)

Ambiance (39)

Accessibility (38)

Distance to City Center (37)

Taste (37)

Variety (37)

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Traveler Reviews Sylvia Hotel Premier

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Customer reviews

i***n

10.0

/10

Reviewed 2 week(s) ago

The place is nice, comfortable, and affordable.

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I***S

10.0

/10

Reviewed 5 week(s) ago

The hotel staff is friendly and the rooms are very clean.

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David C.

Business

8.5

/10

Reviewed 5 week(s) ago

The hotel staff was friendly and helpful upon check-in. The rooms were neat and clean. The food was also complete.

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1 people find it helpful

M***a

Staycation

8.5

/10

Reviewed 7 week(s) ago

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N***s

8.5

/10

Reviewed 7 week(s) ago

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K***a

Business

6.0

/10

Reviewed 7 week(s) ago

The AC was turned on at around 4 a.m., and when I woke up at 7:45 a.m., there was a leak, spilling a lot of water, making it a slippery experience. The Wi-Fi was also difficult to access, making for a less than ideal first stay.

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Dharma S.

Staycation

10.0

/10

Reviewed 8 week(s) ago

Fun, cool, comfortable place and really delicious food.

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A***u

Business

10.0

/10

Reviewed 8 week(s) ago

Nice, big room. Friendly service.

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1 people find it helpful

Leonardus

Leisure

10.0

/10

Reviewed 9 week(s) ago

With standard prices but quality service and staff as well as classy rooms, the best is Sylvia Hotel Primer.

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Stefanus M. U.

Business

8.5

/10

Reviewed 11 week(s) ago

Everything is good but the room on the 3rd floor can't use Wi-Fi.

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Verified Traveler

8.5

/10

Reviewed 12 week(s) ago

It's quite clean and the service is good

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A***d

Business

9.7

/10

Reviewed 12 week(s) ago

8.6 out of 10, friendly staff, okay room for the price of 400. Breakfast is quite good, but the side dishes/protein & fruit are not very varied.

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F***a

8.8

/10

Reviewed 13 week(s) ago

The downside is that the shower water isn't hot enough and it's not soundproof, making it a bit noisy outside. The room is clean, and the bed is spacious and comfortable.

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Verified Traveler

Leisure

8.5

/10

Reviewed 14 week(s) ago

The hotel staff was friendly and the rooms were spacious. It was a great family vacation.

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Accommodation's Reply

05 Aug 2026

Dear Valued Guest, Thank you for taking the time to write a positive review about Silvia Premier Kupang Hotel. We are delighted to hear that you and your family were satisfied and comfortable with the services we provided. Your review is valuable and encourages us to continue striving to provide the best possible service to all our guests. We hope to welcome you and your family back again in the future. Sincerely, The Management Team

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Verified Traveler

8.5

/10

Reviewed 14 week(s) ago

The hotel staff was friendly, the rooms were quite spacious, and the breakfast was not very varied. The children's pool was quite nice.

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1 people find it helpful

R***A

Staycation

10.0

/10

Reviewed 15 week(s) ago

Friendly for family vacation.

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Mely H.

Staycation

10.0

/10

Reviewed 16 week(s) ago

Amazing.... awesome cool....

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Accommodation's Reply

05 Aug 2026

Dear Ms. Melly H., From Sylvia Premier Coupang Hotel: Thank you for taking the time to write such a valuable review about our hotel. We are delighted to hear that you were satisfied and comfortable with the services and facilities we provided. Thank you again for your compliments. We will use them as motivation to further improve our services. We hope to welcome you again in the future and provide you with an even better experience. Sincerely, The Management Team

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A***a

8.8

/10

Reviewed 17 week(s) ago

Compared to others this hotel is better 👍

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A***a

Leisure

9.1

/10

Reviewed 17 week(s) ago

Service is better than other hotels.

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M***a

10.0

/10

Reviewed 19 week(s) ago

The staff is very friendly, very satisfying even though I only stayed overnight.

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1 people find it helpful

Accommodation's Reply

06 Jul 2026

Dear Valued Guest, Warm greetings from Silvia Premier Cupang Hotel. Thank you for taking the time to write a valuable review about our hotel. We are delighted to hear that you were satisfied and comfortable with the services we provided. Your review is very important to us, and we will continue to strive to provide the best possible service to all our guests. We hope to welcome you back again in the future for an even more memorable experience. Sincerely, The Management Team

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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

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