What are available facilities at The Premiere Pekanbaru?

There are top facilites at The Premiere Pekanbaru such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)

What is normal check-in & check-out time at The Premiere Pekanbaru?

The standard check-in time at The Premiere Pekanbaru is starting from From 14:00 while the latest check-out time is at Before 12:00

Does The Premiere Pekanbaru provide breakfast?

Yes, The Premiere Pekanbaru provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is the star rating of The Premiere Pekanbaru?

The Premiere Pekanbaru is a 4.5-star hotel.

How many floors does The Premiere Pekanbaru have?

The Premiere Pekanbaru has 15 floors.

How many rooms are available at The Premiere Pekanbaru?

The Premiere Pekanbaru has 170 rooms in total.

Does The Premiere Pekanbaru provide parking?

Yes, The Premiere Pekanbaru provides parking. Please confirm details directly with the hotel.

Does The Premiere Pekanbaru have a swimming pool?

Yes, a swimming pool is available at The Premiere Pekanbaru.

Does The Premiere Pekanbaru provide airport transfer?

Yes, The Premiere Pekanbaru provides airport transfer upon request. Please contact the hotel directly for more information.

What do past guests say about The Premiere Pekanbaru?

The Premiere Pekanbaru is well-known for its Cleanliness, Room Comfort, Location, as reviewed by verified Traveloka guests.

The Premiere Pekanbaru

Name: The Premiere Pekanbaru
Address: Jln. Jendral Sudirman No. 389, Pekanbaru City Center, Pekanbaru, Riau, Indonesia, 28116, Jln. Jendral Sudirman No. 389, Riau, 28116, Indonesia
Rating: 8.5

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8.5

/10

Very Good

6,505 reviews

What Guests Say About Their Stay

Distance To City Center (85)

Bedroom (78)

Ambiance (72)

Staff Friendliness (70)

Nanda Y.

10.0

/ 10

This was my first time staying at The Premier PKU. The room was comfortable, the facilities were complete, and the kids were happy. I'll stay here again when I come to PKU. Thank you.

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Doan S.

10.0

/ 10

This was my first time staying at this hotel. The staff provided excellent service, even when I needed assistance. The breakfast menu was varied and delicious. Thank you for the excellent service.

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M***d

9.7

/ 10

"Great stay! The hotel is very comfortable and the staff were incredibly friendly. Its central city location made getting around so easy. I visited with my family and we all had a wonderful time. Highly recommended!"

B***d

8.5

/ 10

Another comfortable 1 night stay at Premiere. Quiet, clean & convenient. Best hotel in Pekanbaru.

R***v

10.0

/ 10

The hotel's location is excellent, the service is friendly, and the staff are very helpful. The bedrooms and bathrooms are clean, making for a comfortable stay.

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In the Area

See Map

Jln. Jendral Sudirman No. 389, Pekanbaru City Center, Pekanbaru, Riau, Indonesia, 28116

Main Facilities

Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.

CleanAccommodation

CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more

Frequent Disinfection

Staff Trained in Health Protocol

Temperature Check

What's around The Premiere Pekanbaru

Jln. Jendral Sudirman No. 389, Pekanbaru City Center, Pekanbaru, Riau, Indonesia, 28116

Discover More Places

Discover More About The Premiere Pekanbaru

note: hotel was previously named The Premiere Hotel Pekanbaru

Location

Staying at The Premiere Pekanbaru is a good choice when you are visiting Pekanbaru City Center.

About The Premiere Pekanbaru

The Premiere Pekanbaru is a hotel near Airport, an ideal accommodation while waiting for your next flight. Enjoy a satisfying place to rest during your transit.

From business event to corporate gathering, The Premiere Pekanbaru provides complete services and facilities that you and your colleagues need.

If you plan to have a long-term stay, staying at The Premiere Pekanbaru is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from The Premiere Pekanbaru exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

The Premiere Pekanbaru is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at The Premiere Pekanbaru.

All facilities in The Premiere Pekanbaru

Bar, Cafe and Lounge

Swimming Pool

Fitness Center

Lobby

Exterior

General

AC
Ballroom
Banquet
Connecting rooms
Family room
Fireplace in lobby
Non-smoking room
Swimming pool
Rooftop terrace
Smoking area
Smoke-free
Terrace

Public Facilities

Parking
Coffee shop
Elevator
24-hour room service
Restaurant
Breakfast restaurant
Dinner restaurant
Lunch restaurant
Room service
Safety deposit box
WiFi in public area

Food and Drinks

Restaurant with AC
A la carte breakfast
A la carte dinner
A la carte lunch
Bar
Breakfast
Buffet breakfast
Cafe
Snacks
Snack bar

Hotel Services

Bellhop
Concierge
Doorman
Front desk
24-hour Receptionist
24-hour security
Laundry service
Luggage storage
Newspaper in lobby
Wedding service

In-room Facilities

Bathrobe
Cable TV
Desk
Hairdryer
Minibar
Shower
TV

Things to Do

Children play area
Fitness center
Outdoor pool
Sauna
Spa
Sun loungers

Business Facilities

Meeting facilities
Photocopier
Projector

Connectivity

LAN Internet
Free WiFi

Nearby Facilities

ATM/Banking
Shops

Family-friendly Facilities

Children pool

Transportation

Airport transfer

Shuttle Service

Airport transfer

Accommodation Policy & General Information in The Premiere Pekanbaru

Check-in/Check-out Time

Check-in:

From 14:00

Check-out:

Before 12:00

General Check-in Instructions

You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.

Additional Policy

You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.

General Information

Popular Facilities	AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time	From 14:00 - to 12:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at The Premiere Pekanbaru	170
Number of floors in The Premiere Pekanbaru	15
Another facilities in The Premiere Pekanbaru	Ballroom, Banquet, Connecting rooms, Family room, Fireplace in lobby

More Reviews from Other Guests in The Premiere Pekanbaru

Overall Ratings & Reviews The Premiere Pekanbaru

Traveloka (6,476)

Other sources (29)

8.6

Very Good

From 6,476 reviews

Provided by travelers on

Cleanliness

8.8

Room Comfort

8.7

Meal

8.5

Location

8.7

Service and Facilites

8.5

People often mention about The Premiere Pekanbaru

All

Bedroom (48)

Distance to City Center (45)

Variety (44)

Staff Friendliness (41)

Hotel Area (41)

Ambiance (40)

Room Space (40)

Bathroom (39)

Taste (38)

In-house Restaurant (36)

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Traveler Reviews The Premiere Pekanbaru

Number of reviews per page

20

40

Customer reviews

AS

Agus S.

Staycation

10.0

/10

Reviewed 1 week(s) ago

Suitable for a staycation with family.

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Accommodation's Reply

10 Aug 2026

Hello Agus, Thank you for your positive review! We appreciate your compliments and hope to welcome you back again. Sincerely, Wismi — General Manager

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Mr. A.

Staycation

10.0

/10

Reviewed 6 week(s) ago

It was a great place place staying

Find this review helpful?

Accommodation's Reply

14 Jul 2026

Dear our valued guest, Thank you for your review and for placing your trust in us. We truly appreciate your kind words. Your support motivates our entire team to continue delivering the best possible service. We look forward to welcoming you back on your next visit. Warm regards, Wismi — General Manager

NA

Nita A.

10.0

/10

Reviewed 6 week(s) ago

Steady and the best in short

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Accommodation's Reply

06 Jul 2026

Hello Nita, Thank you for your review and your trust. We appreciate your compliments and hope to welcome you back again on your next visit. Sincerely, Wismi — General Manager

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NY

Nanda Y.

Leisure

10.0

/10

Reviewed 10 week(s) ago

This was my first time staying at The Premier PKU. The room was comfortable, the facilities were complete, and the kids were happy. I'll stay here again when I come to PKU. Thank you.

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Find this review helpful?

Accommodation's Reply

15 Jun 2026

Hello Nanda, Thank you for your review. 😊 We appreciate your compliments and are glad to know you had a positive experience with us. We hope to welcome you back to The Premier Pekanbaru Hotel again. Sincerely, Wismi, General Manager

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HZ

Havilah Z. R.

9.4

/10

Reviewed 11 week(s) ago

Good service, strategic location, the rooms are also clean.

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Accommodation's Reply

15 Jun 2026

Hello Havillah, hello Nanda. Thank you for your review. 😊 We appreciate your compliments and are glad to know you had a positive experience with us. We hope to welcome you back to The Premier Pekanbaru Hotel again. Sincerely, Wismi, General Manager

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AA

Adam A. M.

Business

9.4

/10

Reviewed 13 week(s) ago

This hotel has always been my choice when visiting Pekanbaru, mostly for business purpose. It is in the middle of the city, near the airport, as well as to my destination in Rumbai.

2 people find it helpful

Accommodation's Reply

25 May 2026

Dear Adam, Thank you for always choosing our hotel during your visits to Pekanbaru. We are delighted to know that our strategic location, close to the airport, city center, and Rumbai area, makes your business trips more convenient. Your continued trust means a lot to us, and we look forward to welcoming you again on your next visit. All the best, Wismi - General Manager

DS

Doan S.

10.0

/10

Reviewed 13 week(s) ago

This was my first time staying at this hotel. The staff provided excellent service, even when I needed assistance. The breakfast menu was varied and delicious. Thank you for the excellent service.

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Find this review helpful?

Accommodation's Reply

25 May 2026

Hello Doan, Thank you for choosing our hotel for your first stay. We are delighted to know that our staff were able to provide excellent service and assist you whenever needed. Your positive review encourages us to continue striving for the best service. We hope to welcome you back in the future. Sincerely, Wismi - General Manager

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Verified Traveler

8.5

/10

Reviewed 17 week(s) ago

I always come here when I'm in Pekanbaru. It's so comfortable.

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Find this review helpful?

Accommodation's Reply

25 May 2026

Dear Valued Customer, Thank you for choosing our hotel every time you visit Pekanbaru. We are delighted to hear that you have chosen to stay with us again and were satisfied with our comfortable service. We sincerely appreciate your support and trust. We look forward to your next visit. Thank you! General Manager Wismi

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H***y

Staycation

10.0

/10

Reviewed 17 week(s) ago

Very cool, a reliable hotel if you go to Pekanbaru

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Find this review helpful?

Accommodation's Reply

25 May 2026

Dear Valued Guests, Thank you for your review and trust. We are delighted that you chose to stay at our hotel during your visit to Pekanbaru. We will continuously strive to improve and provide you with a comfortable and memorable stay on every visit. We look forward to seeing you again at our hotel. Sincerely, Wismi - General Manager

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M***d

9.7

/10

Reviewed 17 week(s) ago

"Great stay! The hotel is very comfortable and the staff were incredibly friendly. Its central city location made getting around so easy. I visited with my family and we all had a wonderful time. Highly recommended!"

Find this review helpful?

Accommodation's Reply

25 May 2026

Dear our valued guest, Thank you for your wonderful review. We are delighted to hear that you and your family had a great stay with us. It is always rewarding to know that our comfortable atmosphere, friendly staff, and central location helped make your visit enjoyable and convenient. Your recommendation means a lot to us, and we truly look forward to welcoming you back on your next trip to Pekanbaru. All the best, Wismi - General Manager

B***d

Business

8.5

/10

Reviewed 17 week(s) ago

Average hotel, but one of the best in Pekanbaru.

Find this review helpful?

Accommodation's Reply

25 May 2026

Dear our valued guest, Thank you for sharing your feedback. We appreciate your honest review and are pleased to know that you consider us among the best hotels in Pekanbaru. Your comments are valuable to us as we continuously strive to improve our facilities and services to provide an even better experience for our guests. We look forward to welcoming you again in the future. All the best, Wismi - General Manager

aa

ade a.

8.8

/10

Reviewed 18 week(s) ago

according to the amount paid

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Find this review helpful?

Accommodation's Reply

25 May 2026

Hello Ade, Thank you for your review. We are delighted to hear that your stay met your expectations. We will continue to strive to provide the best service and comfort to all our guests. We hope to welcome you back again on your next stay. Sincerely, Wismi - General Manager

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A***f

Transit

8.5

/10

Reviewed 19 week(s) ago

The hotel is located close to the mosque, has a nice swimming pool and the breakfast is also delicious.

See original

1 people find it helpful

Accommodation's Reply

25 May 2026

Dear Valued Guest, Thank you for your kind review. We are delighted to hear that you enjoyed our excellent location, swimming pool, and breakfast. Guest satisfaction and comfort are always our top priority. We look forward to welcoming you back again in the future. Sincerely, Wismi - General Manager

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A***S

Staycation

10.0

/10

Reviewed 19 week(s) ago

Checkout time should be faster

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Find this review helpful?

Accommodation's Reply

25 May 2026

Dear Valued Guest, Thank you for your feedback. We apologize for the inconvenience caused by the late check-out time. Your feedback is very important to us, and we will use it to improve our services in the future. We hope to provide you with a better experience during your next stay. Sincerely, Wismi - General Manager

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WS

Wimpy S.

Business

10.0

/10

Reviewed 23 week(s) ago

Great place to stay for doing business trips.

Find this review helpful?

Accommodation's Reply

25 May 2026

Dear Valued Guests, Thank you for your reviews and the trust you have placed in our hotel. We greatly appreciate all feedback, whether compliments or suggestions, as it helps us continuously improve the quality of our services. Guest satisfaction is our top priority, and we hope to always provide you with a comfortable and memorable stay. We look forward to welcoming you again in the future. Sincerely, Wismi - General Manager

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WS

Wimpy S.

10.0

/10

Reviewed 23 week(s) ago

Very nice place to stay in Pekanbaru.

Find this review helpful?

Accommodation's Reply

25 May 2026

Dear Valued Guests, Thank you for your reviews and the trust you have placed in our hotel. We greatly appreciate all feedback, whether compliments or suggestions, as it helps us continuously improve the quality of our services. Guest satisfaction is our top priority, and we hope to always provide you with a comfortable and memorable stay. We look forward to welcoming you again in the future. Sincerely, Wismi - General Manager

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Verified Traveler

8.5

/10

Reviewed 23 week(s) ago

This is my umpteenth stay here every time I visit Pekanbaru. Besides the pleasant atmosphere and fairly complete facilities, it's also close to Pekanbaru's main mosque, making it easy to perform evening and dawn prayers. The sahur (pre-dawn meal) menu is also extensive, unlike other hotels where the menu is often less comprehensive than breakfast. I'll be staying here again next week.

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.