Does The Premiere Pekanbaru have a swimming pool?

Yes, a swimming pool is available at The Premiere Pekanbaru.

Does The Premiere Pekanbaru provide airport transfer?

Yes, The Premiere Pekanbaru provides airport transfer upon request. Please contact the hotel directly for more information.

What do past guests say about The Premiere Pekanbaru?

The Premiere Pekanbaru is well-known for its Cleanliness, Room Comfort, Location, as reviewed by verified Traveloka guests.

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The Premiere Pekanbaru

Name: The Premiere Pekanbaru
Address: Jln. Jendral Sudirman No. 389, Pekanbaru City Center, Pekanbaru, Riau, Indonesia, 28116, Jln. Jendral Sudirman No. 389, Riau, 28116, Indonesia
Rating: 8.5

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8.5

/10

Very Good

6,402 reviews

What Guests Say About Their Stay

J***i

9.4

/ 10

Nice and comfortable place to stay. Good cleanliness in the visitor corner. Good choice to stay for business or family matters.

Verified Traveler

10.0

/ 10

We had a pleasant stay, with a clean and well-maintained environment throughout the hotel property. The breakfast selection was excellent, offering a good variety of delicious options at an affordable price and is definitely worth trying. Overall, the staff were very helpful, and the location is highly convenient, with easy access to transportation when needed. We will definitely be returning on our next visit in Pekanbaru.

Yudhi M.

10.0

/ 10

I've been here several times and still get good hospitality and pleasant stay. Looking forward to stay here again next time 😊

Nanda Y.

10.0

/ 10

This was my first time staying at The Premier PKU. The room was comfortable, the facilities were complete, and the kids were happy. I'll stay here again when I come to PKU. Thank you.

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Doan S.

10.0

/ 10

This was my first time staying at this hotel. The staff provided excellent service, even when I needed assistance. The breakfast menu was varied and delicious. Thank you for the excellent service.

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In the Area

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Jln. Jendral Sudirman No. 389, Pekanbaru City Center, Pekanbaru, Riau, Indonesia, 28116

Main Facilities

This accommodation offers:

Outdoor pool

Children play area

Children pool

Swimming pool

Laundry service

Parking

Airport transfer

Restaurant

Luggage storage

Elevator

The Premiere Pekanbaru is a 4.5-star hotels that has been welcoming guests since 2010. It was previously known as The Premiere Hotel Pekanbaru. The accommodation went through a renovation in 2025. The Premiere Pekanbaru is part of Grand Zuri under Zuri Hotel Indonesia. There are 170 rooms spread across 15 floors.

What's around The Premiere Pekanbaru

Jln. Jendral Sudirman No. 389, Pekanbaru City Center, Pekanbaru, Riau, Indonesia, 28116

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Discover More About The Premiere Pekanbaru

General Information

Location

Located at Jln. Jendral Sudirman No. 389 in Pekanbaru, Indonesia. Those looking to explore will find HKBP MADUMA, RESORT AGAPE PANGKALAN KERINCI, Masjid Raudotul Jannah PKU, and ThemePark Asia Farm Hayday nearby. Closest airport is Sultan Syarif Kasim II Airport (PKU), 5.789 km away from the accommodation.

Facilities & Amenities

The Premiere Pekanbaru has Outdoor pool, Children play area, Children pool, Swimming pool, Laundry service, and more.

Business Facilities

For guests traveling for work, The Premiere Pekanbaru has Meeting facilities and Photocopier available.

Dining

Guests can stop by the café.

Contact

Email: reservation@premierehotelpekanbaru.com
Phone number: +627617891818
Website: www.premierehotelpekanbaru.com

All facilities in The Premiere Pekanbaru

Facility

Outdoor pool

Children play area

Children pool

Swimming pool

Others

Guest Services

Laundry Service
24-hour front desk
Wedding service
Front desk
Bellboy service
Doorman
24-hour security
Newspaper in lobby
Luggage storage
Concierge

Accommodation Facilities

Family room
Fireplace in lobby
Rooftop terrace
Car park
Terrace
Smoking area

Family & Kids

Children's pool

Public Facilities

Elevator
Room service
Restaurant
Safety deposit box
Coffee shop

Meals & Dining

Café
Breakfast buffet
Snack bar
Breakfast

Business Facilities

Photocopier
Projector
Meeting facilities

Connectivity

Wi-Fi in public areas
LAN Internet access
Wi-Fi

Activity & Leisure

Sauna
Children's play area
Spa
Outdoor pool

Shuttle Service

Transfer service

Transportation

Airport transfer

Nearby Facilities

ATM/Bank

Accommodation Policy & General Information in The Premiere Pekanbaru

Check-in/Check-out Time

Check-in time: 14:00
Check-out time: 12:00

General Check-in Instructions

General Check-in Instructions (English Only)
You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.

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General Information

Popular Facilities
Check-In / Check-Out Time	From 14:00 - to 12:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at The Premiere Pekanbaru	170
Number of floors in The Premiere Pekanbaru	15
Another facilities in The Premiere Pekanbaru	Laundry Service, 24-hour front desk, Wedding service, Front desk, Bellboy service

Frequently asked question in The Premiere Pekanbaru

What is normal check-in & check-out time at The Premiere Pekanbaru?

The standard check-in time at The Premiere Pekanbaru is starting from From 14:00 while the latest check-out time is at Before 12:00

Does The Premiere Pekanbaru provide breakfast?

Yes, The Premiere Pekanbaru provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is the star rating of The Premiere Pekanbaru?

The Premiere Pekanbaru is a 4.5-star hotel.

How many floors does The Premiere Pekanbaru have?

The Premiere Pekanbaru has 15 floors.

How many rooms are available at The Premiere Pekanbaru?

The Premiere Pekanbaru has 170 rooms in total.

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More Reviews from Other Guests in The Premiere Pekanbaru

Overall Ratings & Reviews The Premiere Pekanbaru

Traveloka (6,372)

Other sources (30)

8.6

Very Good

From 6,372 reviews

Provided by travelers on

Cleanliness

8.8

Room Comfort

8.7

Meal

8.5

Location

8.7

Service and Facilites

8.5

People often mention about The Premiere Pekanbaru

All

Bedroom (52)

Distance to City Center (50)

Variety (47)

Staff Friendliness (46)

Hotel Area (46)

Room Space (45)

Ambiance (44)

Bathroom (43)

Taste (41)

Family Friendly (36)

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Traveler Reviews The Premiere Pekanbaru

Number of reviews per page

Customer reviews

M***i

10.0

/10

Reviewed 2 day(s) ago

Clean, tidy, satisfied with the service.

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M***i

10.0

/10

Reviewed 2 day(s) ago

Clean, tidy, satisfied with the service.

See original

1 people find it helpful

J***i

Business

9.4

/10

Reviewed 2 week(s) ago

Nice and comfortable place to stay. Good cleanliness in the visitor corner. Good choice to stay for business or family matters.

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J***n

10.0

/10

Reviewed 3 week(s) ago

The service is very good, nothing disappoints.

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1 people find it helpful

Accommodation's Reply

16 Oct 2026

Dear Valued Guest, Thank you for your review and compliments! We are delighted to hear that you were satisfied with our service and had a memorable experience at The Premiere Pekanbaru. We hope to welcome you back again on your next visit! Sincerely, Wismi - General Manager

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Verified Traveler

Leisure

10.0

/10

Reviewed 9 week(s) ago

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Accommodation's Reply

21 Sep 2026

Dear Our Valued Guest, Thank you for your review and appreciation! 😊 We truly value your trust and support. We hope to continue providing the best experience and look forward to welcoming you back again soon! Warm regards, Wismi — General Manager

Yudhi M.

Business

10.0

/10

Reviewed 10 week(s) ago

I've been here several times and still get good hospitality and pleasant stay. Looking forward to stay here again next time 😊

1 people find it helpful

Accommodation's Reply

21 Sep 2026

Dear Mr. Yudhi, Thank you for your review and appreciation! 😊 We truly value your trust and support. We hope to continue providing the best experience and look forward to welcoming you back again soon! Warm regards, Wismi — General Manager

Agus S.

Staycation

10.0

/10

Reviewed 13 week(s) ago

Suitable for a staycation with family.

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Accommodation's Reply

10 Aug 2026

Hello Agus, Thank you for your positive review! We appreciate your compliments and hope to welcome you back again. Sincerely, Wismi — General Manager

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Mr. A.

Staycation

10.0

/10

Reviewed 18 week(s) ago

It was a great place place staying

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Accommodation's Reply

14 Jul 2026

Dear our valued guest, Thank you for your review and for placing your trust in us. We truly appreciate your kind words. Your support motivates our entire team to continue delivering the best possible service. We look forward to welcoming you back on your next visit. Warm regards, Wismi — General Manager

Nita A.

10.0

/10

Reviewed 18 week(s) ago

Steady and the best in short

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1 people find it helpful

Accommodation's Reply

06 Jul 2026

Hello Nita, Thank you for your review and your trust. We appreciate your compliments and hope to welcome you back again on your next visit. Sincerely, Wismi — General Manager

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Nanda Y.

Leisure

10.0

/10

Reviewed 23 week(s) ago

This was my first time staying at The Premier PKU. The room was comfortable, the facilities were complete, and the kids were happy. I'll stay here again when I come to PKU. Thank you.

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Accommodation's Reply

15 Jun 2026

Hello Nanda, Thank you for your review. 😊 We appreciate your compliments and are glad to know you had a positive experience with us. We hope to welcome you back to The Premier Pekanbaru Hotel again. Sincerely, Wismi, General Manager

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Havilah Z. R.

9.4

/10

Reviewed 23 week(s) ago

Good service, strategic location, the rooms are also clean.

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Accommodation's Reply

15 Jun 2026

Hello Havillah, hello Nanda. Thank you for your review. 😊 We appreciate your compliments and are glad to know you had a positive experience with us. We hope to welcome you back to The Premier Pekanbaru Hotel again. Sincerely, Wismi, General Manager

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Adam A. M.

Business

9.4

/10

Reviewed 25 week(s) ago

This hotel has always been my choice when visiting Pekanbaru, mostly for business purpose. It is in the middle of the city, near the airport, as well as to my destination in Rumbai.

2 people find it helpful

Accommodation's Reply

25 May 2026

Dear Adam, Thank you for always choosing our hotel during your visits to Pekanbaru. We are delighted to know that our strategic location, close to the airport, city center, and Rumbai area, makes your business trips more convenient. Your continued trust means a lot to us, and we look forward to welcoming you again on your next visit. All the best, Wismi - General Manager

Doan S.

10.0

/10

Reviewed 26 week(s) ago

This was my first time staying at this hotel. The staff provided excellent service, even when I needed assistance. The breakfast menu was varied and delicious. Thank you for the excellent service.

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Accommodation's Reply

25 May 2026

Hello Doan, Thank you for choosing our hotel for your first stay. We are delighted to know that our staff were able to provide excellent service and assist you whenever needed. Your positive review encourages us to continue striving for the best service. We hope to welcome you back in the future. Sincerely, Wismi - General Manager

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Verified Traveler

8.5

/10

Reviewed 29 week(s) ago

I always come here when I'm in Pekanbaru. It's so comfortable.

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Accommodation's Reply

25 May 2026

Dear Valued Customer, Thank you for choosing our hotel every time you visit Pekanbaru. We are delighted to hear that you have chosen to stay with us again and were satisfied with our comfortable service. We sincerely appreciate your support and trust. We look forward to your next visit. Thank you! General Manager Wismi

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H***y

Staycation

10.0

/10

Reviewed 29 week(s) ago

Very cool, a reliable hotel if you go to Pekanbaru

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Accommodation's Reply

25 May 2026

Dear Valued Guests, Thank you for your review and trust. We are delighted that you chose to stay at our hotel during your visit to Pekanbaru. We will continuously strive to improve and provide you with a comfortable and memorable stay on every visit. We look forward to seeing you again at our hotel. Sincerely, Wismi - General Manager

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M***d

9.7

/10

Reviewed 29 week(s) ago

"Great stay! The hotel is very comfortable and the staff were incredibly friendly. Its central city location made getting around so easy. I visited with my family and we all had a wonderful time. Highly recommended!"

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Accommodation's Reply

25 May 2026

Dear our valued guest, Thank you for your wonderful review. We are delighted to hear that you and your family had a great stay with us. It is always rewarding to know that our comfortable atmosphere, friendly staff, and central location helped make your visit enjoyable and convenient. Your recommendation means a lot to us, and we truly look forward to welcoming you back on your next trip to Pekanbaru. All the best, Wismi - General Manager

B***d

Business

8.5

/10

Reviewed 29 week(s) ago

Average hotel, but one of the best in Pekanbaru.

Find this review helpful?

Accommodation's Reply

25 May 2026

Dear our valued guest, Thank you for sharing your feedback. We appreciate your honest review and are pleased to know that you consider us among the best hotels in Pekanbaru. Your comments are valuable to us as we continuously strive to improve our facilities and services to provide an even better experience for our guests. We look forward to welcoming you again in the future. All the best, Wismi - General Manager

ade a.

8.8

/10

Reviewed 30 week(s) ago

according to the amount paid

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Accommodation's Reply

25 May 2026

Hello Ade, Thank you for your review. We are delighted to hear that your stay met your expectations. We will continue to strive to provide the best service and comfort to all our guests. We hope to welcome you back again on your next stay. Sincerely, Wismi - General Manager

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A***f

Transit

8.5

/10

Reviewed 31 week(s) ago

The hotel is located close to the mosque, has a nice swimming pool and the breakfast is also delicious.

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1 people find it helpful

Accommodation's Reply

25 May 2026

Dear Valued Guest, Thank you for your kind review. We are delighted to hear that you enjoyed our excellent location, swimming pool, and breakfast. Guest satisfaction and comfort are always our top priority. We look forward to welcoming you back again in the future. Sincerely, Wismi - General Manager

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A***S

Staycation

10.0

/10

Reviewed 31 week(s) ago

Checkout time should be faster

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Accommodation's Reply

25 May 2026

Dear Valued Guest, Thank you for your feedback. We apologize for the inconvenience caused by the late check-out time. Your feedback is very important to us, and we will use it to improve our services in the future. We hope to provide you with a better experience during your next stay. Sincerely, Wismi - General Manager

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

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