Does The Square Surabaya Hotel have a swimming pool?

Yes, a swimming pool is available at The Square Surabaya Hotel.

What do past guests say about The Square Surabaya Hotel?

The Square Surabaya Hotel is well-known for its Cleanliness, Location, Room Comfort, as reviewed by verified Traveloka guests.

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The Square Surabaya Hotel

Name: The Square Surabaya Hotel
Address: Jl. Siwalankerto 146-148, Wonocolo, Surabaya, Jawa Timur, Indonesia, 60236, Jl. Siwalankerto 146-148, Jawa Timur, 60236, Indonesia
Rating: 8.2

Hotels

8.2

/10

Very Good

9,791 reviews

What Guests Say About Their Stay

Staff Friendliness (45)

Surroundings (43)

Room Space (39)

Ambiance (38)

V***i

8.8

/ 10

Stayed in executive and deluxe twin type rooms with family, it was fun, very worth it, the price is under 500 but the room is spacious, clean, the atmosphere is calm, all staff & front office are friendly, strategic location close to Lawson & Kopi Kenangan & Family Mart, close to culinary, various culinary choices are available because it is close to Petra campus, no confusion looking for food, the swimming pool facilities are calm and the gym too, recommend for The Square Hotel Surabaya, next time will stay here again with family 😊

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V***i

8.5

/ 10

Stayed in executive and deluxe twin type rooms with family, it was fun, very worth it, the price is under 500 but the room is spacious, clean, the atmosphere is calm, all staff & front office are friendly, strategic location close to Lawson & Kopi Kenangan & Family Mart, close to culinary, various culinary choices are available because it is close to Petra campus, no confusion looking for food, calm swimming pool facilities, gym too, recommend for The Square Hotel Surabaya, next time will stay here again with family 😊

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I***n

8.2

/ 10

Clean, quite comfortable, strategic location.

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debora s. d.

9.1

/ 10

Every time I have a work assignment in Surabaya, I definitely stay at the square because it is cheap but the service is very good, the rooms are also clean and strategically located.

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Dania P. I.

8.5

/ 10

I love to stay at this hotel. The room was clean and comfort, and also it close to some center place. The food is good enough. And the staff was helpful. love to stay here again in our next trip.

In the Area

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Jl. Siwalankerto 146-148, Wonocolo, Surabaya, Jawa Timur, Indonesia, 60236

Main Facilities

Restaurant

Swimming Pool

24-Hour Front Desk

Parking

Elevator

WiFi

note: hotel was previously named The Square Surabaya Hotel Powered by Archipelago The Square Surabaya Hotel is a hotel is located at Wonocolo. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.

Available Room Types in The Square Surabaya Hotel

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Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.

CleanAccommodation

CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more

Frequent Disinfection

Staff Trained in Health Protocol

Temperature Check

What's around The Square Surabaya Hotel

Jl. Siwalankerto 146-148, Wonocolo, Surabaya, Jawa Timur, Indonesia, 60236

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Discover More About The Square Surabaya Hotel

note: hotel was previously named The Square Surabaya Hotel Powered by Archipelago

Location

The Square Surabaya Hotel is a hotel is located at Wonocolo.

About The Square Surabaya Hotel

For you, travelers who wish to travel comfortably on a budget, The Square Surabaya Hotel is the perfect place to stay that provides decent facilities as well as great services.

The Square Surabaya Hotel is a hotel near Airport, an ideal accommodation while waiting for your next flight. Enjoy a satisfying place to rest during your transit.

From business event to corporate gathering, The Square Surabaya Hotel provides complete services and facilities that you and your colleagues need.

Have fun with various entertaining facilities for you and the whole family at The Square Surabaya Hotel, a wonderful accommodation for your family holiday.

If you plan to have a long-term stay, staying at The Square Surabaya Hotel is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at The Square Surabaya Hotel.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

The Square Surabaya Hotel is a hotel with great comfort and excellent service according to most hotel's guests.

With all facilities offered, The Square Surabaya Hotel is the right place to stay.

All facilities in The Square Surabaya Hotel

Swimming Pool

Entertainment Facility

Fitness Center

Functional Hall

Common Space

General

AC
Ballroom
Banquet
Family room
Non-smoking room
Swimming pool
Smoking area

Nearby Facilities

ATM/Banking
Beauty salon
Grocery
Hair salon
Laundry
Shops
Supermarket

Public Facilities

Parking
Coffee shop
Elevator
Room service
Safety deposit box
WiFi in public area

In-room Facilities

Cable TV
Desk
In-room safe
Shower
TV

Hotel Services

Front desk
24-hour Receptionist
24-hour security
Luggage storage
Multilingual staff

Things to Do

Fitness center
Outdoor pool

Business Facilities

Meeting facilities
Projector

Connectivity

Free WiFi

Sports and Recreations

Fitness center

Accommodation Policy & General Information in The Square Surabaya Hotel

Check-in/Check-out Time

Check-in:

From 14:00

Check-out:

Before 12:00

Required Documents

Upon check-in, you are required to bring ID Card. Please bring the required documents in hard copy.

Facility

Business Facilities, Gym, Lobby, Lounge, Swimming Pool open for limited number of guests per day from 3-12-2022 to 28-2-2023.

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General Information

Popular Facilities	AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time	From 14:00 - to 12:00
Available rooms at The Square Surabaya Hotel	55
Number of floors in The Square Surabaya Hotel	17
Another facilities in The Square Surabaya Hotel	Ballroom, Banquet, Family room, Non-smoking room, Swimming pool

Frequently asked question in The Square Surabaya Hotel

What are available facilities at The Square Surabaya Hotel?

There are top facilites at The Square Surabaya Hotel such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)

What is normal check-in & check-out time at The Square Surabaya Hotel?

The standard check-in time at The Square Surabaya Hotel is starting from From 14:00 while the latest check-out time is at Before 12:00

What is the star rating of The Square Surabaya Hotel?

The Square Surabaya Hotel is a 3.0-star hotel.

How many floors does The Square Surabaya Hotel have?

The Square Surabaya Hotel has 17 floors.

How many rooms are available at The Square Surabaya Hotel?

The Square Surabaya Hotel has 55 rooms in total.

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More Reviews from Other Guests in The Square Surabaya Hotel

Overall Ratings & Reviews The Square Surabaya Hotel

Traveloka (9,719)

Other sources (72)

8.3

Very Good

From 9,719 reviews

Provided by travelers on

Cleanliness

8.3

Room Comfort

8.2

Meal

7.9

Location

8.3

Service and Facilites

8.1

People often mention about The Square Surabaya Hotel

All

Bedroom (31)

Staff Friendliness (29)

Surroundings (27)

Ambiance (27)

Bathroom (25)

Room Space (23)

Accessibility (20)

Hotel Area (19)

Distance to City Center (16)

Family Friendly (15)

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Traveler Reviews The Square Surabaya Hotel

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Customer reviews

Beny A.

Leisure

8.8

/10

Reviewed 4 week(s) ago

The hotel is very cheap, spacious, for that price it is very cheap compared to budget hotels.

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Nauli G. S.

8.5

/10

Reviewed 7 week(s) ago

Friendly staff, close to everything, both culinary and shopping. It was a pleasant stay.

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Chandra P.

8.5

/10

Reviewed 9 week(s) ago

Everything was fine... It was just that the drain smelled like sewage, but after the trash can was closed, it didn't smell so bad anymore.

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d***s

Leisure

8.5

/10

Reviewed 11 week(s) ago

Parking requires clever reading of directions, overall ok.

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A***a

Staycation

9.4

/10

Reviewed 11 week(s) ago

Overall, it was okay. Although the system incorrectly detected the room type, the staff was friendly, service was fast, and the rooms and pool area were clean. It's close to a minimarket, food stalls, and an ATM.

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V***i

Staycation

8.8

/10

Reviewed 13 week(s) ago

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1 people find it helpful

V***i

8.5

/10

Reviewed 13 week(s) ago

Stayed in executive and deluxe twin type rooms with family, it was fun, very worth it, the price is under 500 but the room is spacious, clean, the atmosphere is calm, all staff & front office are friendly, strategic location close to Lawson & Kopi Kenangan & Family Mart, close to culinary, various culinary choices are available because it is close to Petra campus, no confusion looking for food, calm swimming pool facilities, gym too, recommend for The Square Hotel Surabaya, next time will stay here again with family 😊

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1 people find it helpful

A***a

Business

9.1

/10

Reviewed 16 week(s) ago

It's quite far from the culinary center and the city, but overall it's okay.

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A***a

Leisure

10.0

/10

Reviewed 20 week(s) ago

The most worthwhile part is free access to the pool and gym. The view is definitely of the city lights.

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S***h

10.0

/10

Reviewed 20 week(s) ago

It's quite comfortable, the check-in and check-out process is also fast.

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Abdul B.

8.5

/10

Reviewed 20 week(s) ago

Near the mall, there is also a lot of food

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1 people find it helpful

A***a

10.0

/10

Reviewed 21 week(s) ago

The location makes it very easy to find food because it is close to various shops. Recommended ⭐⭐⭐⭐⭐

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1 people find it helpful

Andika B. P.

Staycation

8.5

/10

Reviewed 23 week(s) ago

Our family stayed here because we had stayed here for a few nights a few years ago and were very satisfied with the service and facilities. However, things felt different when we returned a few days ago. First, when we arrived, the sheets were covered in hair, the mattress was also very dirty, and there were even footprints or shoes on the blanket. It seemed like the sheets hadn't been changed by the previous customer. I tried calling the lobby by dialing 0 but couldn't get through, so I had to go down to complain in person. To my appreciative satisfaction, they replaced them immediately, and I found the process very quick. Second, it turned out the hotel restaurant was now closed, so if we wanted to eat, we had to go outside. Luckily, there was a Family Mart, Kopi Kenangan, and Lawson downstairs. There are also quite a few eateries around the hotel, but if it rains, it becomes even more difficult. Third, access to the pool and gym is also limited by an access card, which, according to the notice, can only be used once per day. Coincidentally, I only received one access card, and even that wasn't working, so I had to ask the staff to open it. The gym equipment needs careful attention, as it wasn't lubricated, so some of the equipment wasn't working optimally. Overall, I can only give it a 6.5 out of 10, a stark contrast to my last stay. I probably won't be staying here again, as I can get better facilities elsewhere for the same price. Hopefully, they can improve further to avoid disappointing existing customers.

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1 people find it helpful

R***a

5.9

/10

Reviewed 24 week(s) ago

Perhaps my expectations were too high. The Square is quite well-known for a hotel/apartment on campus. However, the cleanliness of the rooms, despite the excellent facilities, is very poor. Furthermore, access is a bit difficult for first-time visitors. Perhaps the management and maintenance of the hotel's facilities and rooms could be improved.

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5 people find it helpful

I***n

7.3

/10

Reviewed 25 week(s) ago

2x stayed here, first time the room was okay as ordered. x this is bad even though there is only a difference of g until a month. The room is not according to the order, already written in the note asking for a room facing the street, the reception info is out of stock if the room is facing the city. odhl the order is already city viuw and there is a note facing the street. Ordered king given type Hollywood not real king. When the reception asked why the note did not appear, wanted to move to a city viuw room, asked how much to add, they said it was out of stock, checked on traveloka there are still 3 rooms left. The floor looks like it was not prepared before being sold because the floor looks like it was not swept. What is the function of the note if the end is not visible during the ci process.

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4 people find it helpful

D***y

8.2

/10

Reviewed 28 week(s) ago

The room was clean, but the towels were old and could be replaced. There are plenty of convenience stores nearby, and the airport is close by. The price is affordable. Recommended for transit.

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1 people find it helpful

D***i

Staycation

8.5

/10

Reviewed 28 week(s) ago

A unique and comfortable place to stay because it is combined with an apartment.

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2 people find it helpful

Verified Traveler

Business

5.4

/10

Reviewed 29 week(s) ago

1. The hotel room was very clean for a hotel of this class. I found clumps of hair in the refrigerator, the lights were dim, and the bathroom was also poorly maintained. 2. The shower was broken, the water temperature control was broken, and there was only one toothbrush provided, even though I was staying with my wife. The towels provided were not very clean. 3. The room phone didn't work, so I couldn't call reception. 4. The Wi-Fi wouldn't connect, and the signal was very weak in the hotel area. 5. The elevator was often broken. 6. Paid parking, which should be available for hotel guests, was charged Rp 8,000 per parking, and I stayed from Saturday to Tuesday. 7. The hotel is located in a congested area.

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1 people find it helpful

R***y

Transit

5.4

/10

Reviewed 29 week(s) ago

The hotel is actually nice, the room is spacious, but everything is fined and written in the room such as dirty blankets etc., but the facilities provided are lacking, for example cleanliness, there are many stains on the sheets and towels. So I just reported to the reception that I had received stained sheets and blankets to avoid fines.

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2 people find it helpful

L***s

Staycation

10.0

/10

Reviewed 30 week(s) ago

💯👍 Awesome, the room is also clean, the staff is very friendly.

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.