Topstar Hotel

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7.5
/10
Pleasant
162 reviews
In the Area
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Jl. Stasiun Kota No. 22 Cepu, Cepu, Blora, Jawa Tengah, Indonesia, 38512

Main Facilities

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Laundry service
Parking
Restaurant
Elevator
Topstar Hotel is a 2-star hotels that has been welcoming guests since 2013. The accommodation went through a renovation in 2016. There are 63 rooms spread across 5 floors.
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What's around Topstar Hotel

Jl. Stasiun Kota No. 22 Cepu, Cepu, Blora, Jawa Tengah, Indonesia, 38512
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General Information

Topstar Hotel is a 2-star hotels that has been welcoming guests since 2013. The accommodation went through a renovation in 2016. There are 63 rooms spread across 5 floors.

Location

Located at Jl. Stasiun Kota No. 22 Cepu in Blora, Indonesia. Those looking to explore will find Green Park Ngawi, Masjid Miftahul Jannah, and Kayangan Api Park nearby. Closest airport is Ngloram Airport, 7.875 km away from the accommodation.

Facilities & Amenities

Topstar Hotel has Laundry service, Parking, Restaurant, Elevator, WiFi in public area, and more.

Business Facilities

For guests traveling for work, Topstar Hotel has Meeting facilities available on-site.

Contact

Email: topstar.cepu@gmail.com
Phone number: +62296421083

All facilities in Topstar Hotel

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Connectivity

  • Wi-Fi in public areas
  • LAN Internet access

Guest Services

  • Laundry Service
  • 24-hour front desk

Public Facilities

  • Room service
  • Restaurant
  • Elevator

Business Facilities

  • Meeting facilities

Transportation

  • Car hire

Accommodation Facilities

  • Car park

Accommodation Policy & General Information in Topstar Hotel

Check-in/Check-out Time

Check-in time: 14:00
Check-out time: 12:00

General Check-in Instructions

General Check-in Instructions (English Only)
You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.

Bed Type: Double or Twin Bed, Subject to the availability upon check-in

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General Information

Popular Facilities
Check-In / Check-Out Time
From 14:00 - to 12:00
Available rooms at Topstar Hotel
63
Number of floors in Topstar Hotel
5
Another facilities in Topstar Hotel
Wi-Fi in public areas, LAN Internet access, Laundry Service, 24-hour front desk, Room service

Frequently asked question in Topstar Hotel

What is normal check-in & check-out time at Topstar Hotel?
The standard check-in time at Topstar Hotel is starting from From 14:00 while the latest check-out time is at Before 12:00
What is the star rating of Topstar Hotel?
Topstar Hotel is a 2.0-star hotel.
How many floors does Topstar Hotel have?
Topstar Hotel has 5 floors.
How many rooms are available at Topstar Hotel?
Topstar Hotel has 63 rooms in total.
What do past guests say about Topstar Hotel?
Topstar Hotel is well-known for its Location, Service and Facilites, Cleanliness, as reviewed by verified Traveloka guests.

More Reviews from Other Guests in Topstar Hotel

7.5
Pleasant
From 162 reviews
Provided by travelers on
Cleanliness

7.5

Room Comfort

7.3

Meal

7.2

Location

7.7

Service and Facilites

7.6

People often mention about Topstar Hotel
All
Staff Friendliness (3)
Ambiance (3)
Hotel Area (3)
Room Space (2)
Distance to City Center (1)
Surroundings (1)
Accessibility (1)
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Traveler Reviews Topstar Hotel

Number of reviews per page
20
40
Customer reviews
S***M
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8.5
/10
Reviewed 5 week(s) ago
Good hotel, good service and location.
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I***N
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9.6
/10
Reviewed 11 week(s) ago
Pleasant, friendly receptionist. Perfect for a family vacation.
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Yanto M.
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9.7
/10
Reviewed 26 week(s) ago
Friendly, clean, comfortable, safe & trustworthy, good service, hopefully there will still be lots of visitors
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M***a
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8.1
/10
Reviewed 31 week(s) ago
The room wasn't very clean, and the sink drain wouldn't open, leaving the sink full of water.
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H***a
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8.5
/10
Reviewed 82 week(s) ago
Unfortunately, when we entered the room we had booked, we couldn't go straight in because the room key couldn't connect, so we had to wait quite a long time and wait for the technician to fix the failure.
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a***i
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Staycation
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10.0
/10
Reviewed 113 week(s) ago
Friendly hotel staff, clean environment, spacious parking area.
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1 people find it helpful
I***n
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9.1
/10
Reviewed 116 week(s) ago
Very good and a very pleasant experience.
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1 people find it helpful
MUHAJIR
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Leisure
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9.4
/10
Reviewed 127 week(s) ago
The staff are all friendly, the location is strategic, close to everything. Recommended.
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Ariyana A.
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6.0
/10
Reviewed 130 week(s) ago
Serem asli! Saya nginep pintu kamar mandi bunyi mulu.
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Iwan A. K.
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8.5
/10
Reviewed 147 week(s) ago
Lumayan lah, boleh buat rujukan kalau mau bermalam
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Zuhriya I.
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4.8
/10
Reviewed 151 week(s) ago
It's really scary that I've given up and won't stay here anymore.
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M PRISTI WAHYUDI
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6.0
/10
Reviewed 178 week(s) ago
The water doesn't work. Once the flame comes out like a trickle of tap water.
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Lili
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9.1
/10
Reviewed 182 week(s) ago
The service is friendly and quite comfortable. The location is not so far from Cepu Station
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budi p.
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5.7
/10
Reviewed 199 week(s) ago
Scary, quiet, no residents. The building is old. And the stairs are made of iron … the sanitation smells all the way into the bathroom ….
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1 people find it helpful
Accommodation's Reply
26 Jan 2023
Dear Mr Budi, On behalf of the Topstar Hotel Management, we would like to thank Mr. Budi for choosing the Topstar Hotel when visiting the Cepu oil city. Your input, criticism & suggestions are very important for us in order to improve the quality of service at our hotel. We are very sorry, and we apologize profusely for your inconvenience during your stay at our hotel. Once again, we apologize and thank you for your input, we will fix it soon and we will make sure that for your next visit, nothing like this will happen again. Greetings, Management Top Star Hotel.
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Sulistyo
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6.0
/10
Reviewed 201 week(s) ago
Check in lama, katanya data tidak ditemukan tidak tahu jenis kamarnya apa. Setelah dapat kamar lantai 3 tanpa lift. Sampai kamar wastafel mati karena kran putus, handle closet patah jadi harus buka tutup untuk wash manual. Mau minta pindah kamar di sebelahnya tidak bisa karena belum di make up. Aku bilang aku tunggu saja dibilang nggak bisa tenaganya cuma 2 orang dan sudah pulang. Mau mandi handuk tidak ada. Telepon resepsionis dianter cuma 1 karena satu lagi masih basah. Positifnya tempatnya cukup strategis dan boleh check out jam 13. Lumayan nggak terlalu lama tunggu kereta jam 14:40.
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2 people find it helpful
Accommodation's Reply
02 Jan 2023
Dear Mr Sulistyo On behalf of the Top Star Hotel Management, we would like to thank Mr. Sulistyo and his family for choosing the Top Star Cepu hotel as their first destination when visiting the oil city of Cepu for the Christmas & New Year holidays. We are very sorry and express our deepest apologies for the inconvenience you and your family had while staying at our hotel due to our employees being unprofessional in serving you and your family. Once again we apologize profusely. Your input, criticism and suggestions are very important to us in order to improve service or better service at your next visit, and we make sure that something like this will not happen again. hello Management Top Star Hotel
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Bernardus a.
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5.5
/10
Reviewed 210 week(s) ago
The shower came out inferior to my toilet water, and there was no hot water.
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1 people find it helpful
Ilham a.
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6.0
/10
Reviewed 219 week(s) ago
There are still room facilities that need to be improved.
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Novia
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6.7
/10
Reviewed 234 week(s) ago
Room 304 toilet could not be used, the sink was broken, the room door was difficult to open and close, the pillow was deflated and the pillowcase should be replaced with a new one. Please pay more attention so that guests are comfortable staying at topstar hotels. For service it is good. Thank you
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1 people find it helpful
Wahyu Suci Widyawati
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9.1
/10
Reviewed 246 week(s) ago
Friendly service, the rooms are okay if you just stop by for a break, there are some details that need to be improved a lot, always success.
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3 people find it helpful
Fatma F.
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5.4
/10
Reviewed 248 week(s) ago
There is no warm water, breakfast does not get dragging the throat, the receptionist seems confused and doesn't understand anything. Please fix.
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2 people find it helpful
Number of reviews per page
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