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Urban Hotel Serpong
Hotels
Preferred Partner
8.4
/10
Very Good
1,152 reviews
What Guests Say About Their Stay
Staff Friendliness (47)
Accessibility (42)
Ambiance (42)
Room Space (41)
Debby S. R.
8.5
/ 10
Their service was awesome, Ms. Heni helped me to check-in and inform me that I have got free upsize, from standard into family room
In the Area
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Jalan Ciater Raya No 8 Rawa Mekar Jaya - SerpongKota Tanggerang Selatan Banten, Serpong, Tangerang Selatan, Banten, Indonesia, 15310
Main Facilities
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AC
Swimming Pool
Restaurant
24-Hour Front Desk
Parking
Elevator
WiFi
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Available Room Types in Urban Hotel Serpong
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Jalan Ciater Raya No 8 Rawa Mekar Jaya - SerpongKota Tanggerang Selatan Banten, Serpong, Tangerang Selatan, Banten, Indonesia, 15310
Discover More About Urban Hotel Serpong
Location
Urban Hotel Serpong is located in area / city Serpong.
About Urban Hotel Serpong
Urban Hotel Serpong is highly recommended for backpackers who want to get an affordable stay yet comfortable at the same time.
For you, travelers who wish to travel comfortably on a budget, Urban Hotel Serpong is the perfect place to stay that provides decent facilities as well as great services.
Have fun with various entertaining facilities for you and the whole family at Urban Hotel Serpong, a wonderful accommodation for your family holiday.
Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Urban Hotel Serpong.
The hotel’s fitness center is a must-try during your stay here.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Urban Hotel Serpong exclusively for you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
Urban Hotel Serpong is a hotel with great comfort and excellent service according to most hotel's guests.
With all facilities offered, Urban Hotel Serpong is the right place to stay.
All facilities in Urban Hotel Serpong
Lobby
Exterior
Bedroom
Others
Restaurant
In-room Facilities
- Cable TV
- Desk
- Hairdryer
- In-room safe
- Shower
- TV
Public Facilities
- Parking
- Elevator
- Restaurant
- Room service
- WiFi in public area
General
- AC
- Non-smoking room
- Swimming pool
- Smoking area
Nearby Facilities
- ATM/Banking
- Beauty salon
- Hair salon
- Supermarket
Hotel Services
- 24-hour Receptionist
- 24-hour security
- Luggage storage
Family-friendly Facilities
- Children pool
Things to Do
- Outdoor pool
Transportation
- Secure parking
Connectivity
- Free WiFi
Business Facilities
- Meeting facilities
Sports and Recreations
- Fitness center
Accommodation Policy & General Information in Urban Hotel Serpong
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 12:00
Additional Policy
Upon check in later, we'll need a safety deposit IDR 100.000/stay (cash only), so it's going to be IDR. This safety deposit will be returned with process 1x24 hours after check-out if there is no damage or loss during your stay, don't worry.
General Information
Popular Facilities | AC, Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi |
Check-In / Check-Out Time | From 14:00 - Before 12:00 |
Available rooms at Urban Hotel Serpong | 70 |
Number of floors in Urban Hotel Serpong | 4 |
Another facilities in Urban Hotel Serpong | Cable TV, Desk, Hairdryer, In-room safe, Shower |
Frequently asked question in Urban Hotel Serpong
What are available facilities at Urban Hotel Serpong?
There are top facilites at Urban Hotel Serpong such as AC, Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Urban Hotel Serpong?
The standard check-in time at Urban Hotel Serpong is starting from From 14:00 while the latest check-out time is at Before 12:00
More Reviews from Other Guests in Urban Hotel Serpong
Traveloka (1,152)
8.4
Very Good
From 1,152 reviews
Provided by travelers on
Cleanliness
8.2
Room Comfort
8.3
Meal
8.3
Location
8.5
Service and Facilites
8.4
People often mention about Urban Hotel Serpong
All
Staff Friendliness (36)
Bedroom (35)
Ambiance (33)
Accessibility (30)
Bathroom (29)
Room Space (25)
Surroundings (24)
Wifi (24)
Price (24)
Distance to City Center (23)
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Traveler Reviews Urban Hotel Serpong
Number of reviews per page
20
40
Customer reviews
S
Supriyadi
Staycation
9.7
/10
Reviewed 5 day(s) ago
The hotel staff is very friendly and the atmosphere is very comfortable to bring the family.
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M***a
5.0
/10
Reviewed 1 week(s) ago
the cleanliness is not very dirty, the AC is not cold,
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S
Sulimah
10.0
/10
Reviewed 4 week(s) ago
Peaceful for its strategic location
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N***a
8.1
/10
Reviewed 6 week(s) ago
Check in check out service takes too long
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1 people find it helpful
y***r
9.4
/10
Reviewed 7 week(s) ago
Nice place and good facilities
1 people find it helpful
C***a
6.7
/10
Reviewed 8 week(s) ago
The bathroom is not very clean, there is a lot of trash under the bed, the balcony is dirty and filthy, the toiletries are broken, like the soap can't be used, I swear it's bad, but the service is okay, fast if you ask for help with wifi, etc.
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4 people find it helpful
M***a
8.5
/10
Reviewed 8 week(s) ago
Very good, very clean, very clean
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2 people find it helpful
S***i
Staycation
9.4
/10
Reviewed 8 week(s) ago
The hotel staff is very friendly and very helpful. The room service is very satisfying.
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2 people find it helpful
I***m
Transit
8.5
/10
Reviewed 9 week(s) ago
Strategic location only 15 minutes from ice bsd. Clean room, maybe because we came at night, the staff was a bit lethargic.
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1 people find it helpful
S***i
Staycation
9.7
/10
Reviewed 9 week(s) ago
The hotel staff is very friendly and the atmosphere is quite conducive to rest.
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S
Supriyadi
Staycation
8.5
/10
Reviewed 9 week(s) ago
very enjoyable, all the staff are friendly and pleasant.
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1 people find it helpful
S***i
Staycation
9.7
/10
Reviewed 10 week(s) ago
The hotel staff is very friendly and the service is very, very satisfying, I will definitely come back again.
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1 people find it helpful
S
Supriyadi
Staycation
8.8
/10
Reviewed 10 week(s) ago
The hotel staff is very very friendly and satisfying
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M***a
Business
8.5
/10
Reviewed 10 week(s) ago
Good, comfortable, clean, clean, comfortable, clean, close.
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1 people find it helpful
M***a
Business
8.5
/10
Reviewed 10 week(s) ago
Good clean comfort easy cool comfortable good
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1 people find it helpful
A***d
Staycation
8.1
/10
Reviewed 12 week(s) ago
It's okay, but the receptionist needs more training. They were kind of rude to all the customers.
1 people find it helpful
R***y
Business
9.1
/10
Reviewed 12 week(s) ago
Very comfortable to stay here, the receptionist is very friendly. The only thing missing in the room is that there are many moldy walls and peeling paint. Otherwise, I highly recommend staying here.
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T***k
Staycation
8.2
/10
Reviewed 14 week(s) ago
For the price, it's really good. It's a good location and clean to stay for the night. But don't expect more like Wi-Fi, TV channels, etc. With this price point. Overall recommended.
1 people find it helpful
hp
harry p.
9.4
/10
Reviewed 15 week(s) ago
The hotel is clean and close to everywhere.
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1 people find it helpful
AA
Afina A. L.
5.4
/10
Reviewed 15 week(s) ago
Stayed here, Wi-Fi was not connected, cellphone signal was bad, the bathroom toilet could not be flushed and when using the hairdryer, the lights went out and did not turn on. I asked for help from the hotel staff but they only said it would turn on in 5 minutes, but it didn't turn on. Finally I checked out early in the morning 😐
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2 people find it helpful
Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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