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Verse Luxe Hotel Wahid Hasyim
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Verse Luxe Hotel Wahid Hasyim
Hotels
Preferred Partner Plus
8.2
/10
Very Good
5,451 reviews
What Guests Say About Their Stay
Distance To City Center (87)
Accessibility (64)
Staff Friendliness (58)
Ambiance (56)
Fadhlillah J. N.
9.4
/ 10
Located in arguably the best part of the city, this hotel offers way more than it is currently priced. I personally like the lux atmosphere, decorations, and overall friendliness of the staff. This hotel feels brand new and more expensive that it actually is, and that is a great thing !. The room itself is spacious with the right amount of modern touch and luxury. My room has a quite large double beds and it's pretty comfy, though it'd better if bolsters are also provided, which unfortunately not the case. Standard amenities like water heates, coffee & tea, even a hair dryer was provided. The Wi-Fi was blazing fast and TV channels were plentiful with the presence of essential channels such as HBO, FOX, NAT GEO etc. Personally I had a very pleasant experience during my stay. Even at this price range, this hotel checked all my marks for a good business hotel. Even better in some areas than the more expensive hotels I must say. There are other hotels with similar prices which have the same qualities ( which aren't that many by the way ). But where this hotel shines is in it's strategic location ! So if you are doing a business travel and is looking for hotel with best "bang for your buck", I'll definitely recommend this one. Keep up the great work.
Diah N.
8.5
/ 10
I like the jacuzi in the room, it give another fun during my staycation. Got best price during traveloka epic sale! Will definetely back again someday...
Tino A. W. J.
8.4
/ 10
+ check in quite fast, nice service, quite close to shopping (closed due to Corona/renovation), hot/cold water runs perfectly, spacious room, nice city view (can be better I think). - AC took some time when turned on, the room little bit dirty (looks like it has been empty for a long time), the pillow a little bit dusty too.
Sahril S.
9.4
/ 10
Staffs were very helpful and accommodating my special request when making reservation. Value for money. Great location. Nice interior of room. Thank you
abdullah sanusi
9.4
/ 10
A brand new hotel, good location at the centre of jakarta
In the Area
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Wahid Hasyim No. 131, Tanah Abang, Kebon Kacang, Jakarta, Indonesia, 10240
Main Facilities
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AC
Restaurant
24-Hour Front Desk
Parking
Elevator
WiFi
Highlights at This Property
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As a Preferred Partner Plus, this hotel has an outstanding performance that is regularly verified by Traveloka.
Great value in its class
High-quality service
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What's around Verse Luxe Hotel Wahid Hasyim
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Wahid Hasyim No. 131, Tanah Abang, Kebon Kacang, Jakarta, Indonesia, 10240
Discover More About Verse Luxe Hotel Wahid Hasyim
Location
Verse Luxe Hotel Wahid Hasyim is a hotel in a good neighborhood, which is located at Kebon Kacang.
About Verse Luxe Hotel Wahid Hasyim
Verse Luxe Hotel Wahid Hasyim is highly recommended for backpackers who want to get an affordable stay yet comfortable at the same time.
For you, travelers who wish to travel comfortably on a budget, Verse Luxe Hotel Wahid Hasyim is the perfect place to stay that provides decent facilities as well as great services.
This hotel is the perfect choice for couples seeking a romantic getaway or a honeymoon retreat. Enjoy the most memorable nights with your loved one by staying at Verse Luxe Hotel Wahid Hasyim.
Verse Luxe Hotel Wahid Hasyim is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.
Are you a shopaholic? Staying at Verse Luxe Hotel Wahid Hasyim will surely spoil you for numerous shopping centers nearby.
From business event to corporate gathering, Verse Luxe Hotel Wahid Hasyim provides complete services and facilities that you and your colleagues need.
If you plan to have a long-term stay, staying at Verse Luxe Hotel Wahid Hasyim is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.
Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Verse Luxe Hotel Wahid Hasyim.
Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Verse Luxe Hotel Wahid Hasyim exclusively for you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
Verse Luxe Hotel Wahid Hasyim is a hotel with great comfort and excellent service according to most hotel's guests.
With all facilities offered, Verse Luxe Hotel Wahid Hasyim is the right place to stay.
All facilities in Verse Luxe Hotel Wahid Hasyim
Bar, Cafe and Lounge
Functional Hall
Lobby
CleanAccommodation
Exterior
Food and Drinks
- Restaurant with AC
- A la carte dinner
- A la carte lunch
- Bar
- Breakfast and dinner
- Breakfast and lunch
- Buffet breakfast
- Early bird breakfast
- Snack bar
Public Facilities
- Parking
- Coffee shop
- Elevator
- Restaurant
- Breakfast restaurant
- Dinner restaurant
- Lunch restaurant
- Room service
- WiFi in public area
Hotel Services
- Concierge
- Front desk
- 24-hour Receptionist
- 24-hour security
- Laundry service
- Limited hours room service
- Luggage storage
- Multilingual staff
In-room Facilities
- Bathtub
- Cable TV
- Desk
- Minibar
- Refrigerator
- Shower
- TV
Nearby Facilities
- ATM/Banking
- Gift shop
- Grocery
- Laundry
- Shops
- Supermarket
General
- AC
- Banquet
- Connecting rooms
- Non-smoking room
- Smoking area
Business Facilities
- Conference room
- Meeting facilities
- Projector
Things to Do
- Massage
- Spa
Connectivity
- Free WiFi
Clean Stay for Your Worry-Free Journey
Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check
Accommodation Policy & General Information in Verse Luxe Hotel Wahid Hasyim
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 11:30
Required Documents
Upon check-in, you are required to bring ID Card. The required documents can be in the form of soft copy.
General Check-in Instructions
Check-in time starts at 2 PM or 14.00 (WIB) till 6 PM or 18.00 (WIB). Check-in after those specific time need a guaranteed booking. The latest check-out time is 11.30 AM (WIB)
You may be required to present valid government-issued identification at check-in and a credit card or cash to cover deposits and incidentals. Special requests may depend on the hotel's availability at check-in and may cost an extra fee. Special request availability is not guaranteed. The hotel may charge you an additional fee for each different person after the reserved room's maximum capacity.
Jacuzzi Room Only 6 Hours Stay Only had a different check-in and check-out period; please refer to the room name for the check-in and check-out time.
You may be required to present valid government-issued identification at check-in and a credit card or cash to cover deposits and incidentals. Special requests may depend on the hotel's availability at check-in and may cost an extra fee. Special request availability is not guaranteed. The hotel may charge you an additional fee for each different person after the reserved room's maximum capacity.
Jacuzzi Room Only 6 Hours Stay Only had a different check-in and check-out period; please refer to the room name for the check-in and check-out time.
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General Information
Popular Facilities | AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi |
Check-In / Check-Out Time | From 14:00 - Before 11:30 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Verse Luxe Hotel Wahid Hasyim | 120 |
Number of floors in Verse Luxe Hotel Wahid Hasyim | 7 |
Another facilities in Verse Luxe Hotel Wahid Hasyim | Restaurant with AC, A la carte dinner, A la carte lunch, Bar, Breakfast and dinner |
Frequently asked question in Verse Luxe Hotel Wahid Hasyim
What are available facilities at Verse Luxe Hotel Wahid Hasyim?
There are top facilites at Verse Luxe Hotel Wahid Hasyim such as AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Verse Luxe Hotel Wahid Hasyim?
The standard check-in time at Verse Luxe Hotel Wahid Hasyim is starting from From 14:00 while the latest check-out time is at Before 11:30
Does Verse Luxe Hotel Wahid Hasyim provide breakfast?
Yes, Verse Luxe Hotel Wahid Hasyim provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in Verse Luxe Hotel Wahid Hasyim
Traveloka (5,426)
Other sources (25)
8.2
Very Good
From 5,426 reviews
Provided by travelers on
Cleanliness
8.3
Room Comfort
8.2
Meal
7.8
Location
8.6
Service and Facilites
8.0
People often mention about Verse Luxe Hotel Wahid Hasyim
All
Distance to City Center (59)
Ambiance (59)
Bedroom (59)
Bathroom (50)
Staff Friendliness (46)
Accessibility (44)
Room Space (39)
Surroundings (38)
Wifi (31)
Check-in/out Time (31)
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Traveler Reviews Verse Luxe Hotel Wahid Hasyim
Number of reviews per page
20
40
Customer reviews
RM
Ridwan M. R. S.
Leisure
10.0
/10
Reviewed 13 hour(s) ago
The room was clean and the staff were friendly and very nice.
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A***y
9.3
/10
Reviewed 3 day(s) ago
The TV doesn't work, there's no wifi, sometimes the bathtub fills up quickly and sometimes it doesn't because the water tap isn't working.
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R***o
6.6
/10
Reviewed 2 week(s) ago
There is hair in food
Drinks use a lot of syrup & are unhealthy
Minimalist breakfast
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Accommodation's Reply
03 Jul 2025
Dear R***o,
Thank you for your review. We sincerely apologize for the unpleasant experience, especially regarding the hygiene of the food and the limited breakfast variety. Your comments have been shared with our F&B team for immediate improvement.
We appreciate your input and are committed to providing a better experience on your next visit.
Warm regards,
Lenggo Agustian (Ian)
COO – Verse Hotels
O***i
6.5
/10
Reviewed 2 week(s) ago
The water in the bathroom is muddy after taking a shower, it doesn't dry, the refrigerator in the room is hot, not cold, the exhaust fan is dead...
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Accommodation's Reply
03 Jul 2025
Dear O***i,
Thank you for your feedback. We sincerely apologize for the inconvenience you experienced regarding the bathroom floor, refrigerator, and exhaust fan. Your input is valuable, and we will immediately follow up with our engineering team to ensure these issues are addressed.
We appreciate your stay and hope to serve you better in the future.
Warm regards,
Lenggo Agustian (Ian)
COO – Verse Hotels
YU
Yulis U. D.
Medical
10.0
/10
Reviewed 2 week(s) ago
Overall ok, friendly staff, clean rooms, ok food.
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1 people find it helpful
Accommodation's Reply
03 Jul 2025
Dear Yulis U. D.,
Thank you for your kind review and perfect rating! We’re glad to hear you had a pleasant stay, and truly appreciate your feedback on our staff, cleanliness, and food. We hope to welcome you back soon — whether for leisure or another visit. Wishing you continued health and comfort!
Warm regards,
Lenggo Agustian (Ian)
COO – Verse Hotels
L***a
Business
8.4
/10
Reviewed 3 week(s) ago
Very cheap for a hotel at the city center. The staff were friendly, but they didn't provide our bathroom with a mat. They already knew it because we told them, but no further follow-up. The sheet didn't look clean, one of the pillow case still smelled funny. Check-in was 11:30, not 12:00.
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Accommodation's Reply
24 Jun 2025
Dear Valued Guest,
Thank you for choosing to stay with us and for taking the time to share your feedback.
We’re glad to hear you found our hotel affordable and our staff friendly. However, we sincerely apologize for the shortcomings you experienced during your stay, especially regarding the bathroom mat, the cleanliness of the sheets and pillowcase, and the earlier check-in time.
Your comments have been shared with our housekeeping and front office teams to ensure better attention to detail and improved communication going forward. We truly appreciate your honesty as it helps us enhance our services for all our guests.
We hope to have the opportunity to welcome you back in the future and provide you with a flawless experience.
Warm regards,
Mada Kusumah
Hotel Manager
H***a
6.5
/10
Reviewed 3 week(s) ago
It smells stuffy and the pillows smell of cigarettes too.
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Accommodation's Reply
24 Jun 2025
Dear Guest, Thank you for taking the time to provide us with your feedback. We are very sorry to hear that you experienced discomfort due to the cigarette odor in your room. We understand how important a clean and fresh room is to the comfort of your stay. As part of our commitment to maintaining the comfort of all guests, we have a strict policy of imposing fines for guests caught smoking in non-smoking rooms. We do this to ensure that quality and comfort standards are maintained. Immediately after receiving the report, we immediately performed ozonizer treatment to eliminate the odor and ensure that the room is back in top condition. We appreciate your patience and understanding, and are committed to continuously improving our services to make your stay in the future even more enjoyable. Best regards, Mada Kusumah. Hotel Manager
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j***h
Transit
6.3
/10
Reviewed 3 week(s) ago
This is my first time staying in a hotel room with rats. Checked in at noon, put my stuff and cake souvenirs (we happened to be from Bandung) and rested in Jakarta for a day before returning to our hometown. I put the cake on the table. The cake was in a box and in plastic. After walking around, I returned to the hotel at 22.30. We were shocked because when we were packing the cake box, it was broken and a piece of cake was eaten by a rat. My friend and I argued because there was no way there was a rat in the room. After packing, we rested to sleep because we had to wake up at 3 am for a flight at 6. At 00.30 there were sounds. At first I ignored it because I thought it might be from the next room. The second time there was another sound and it got louder. I woke up and automatically looked at the table (the remains of the cake that was eaten by the rat were still on the table) because I thought if it was really a rat, it would definitely come back later. Like bait. And it turned out that the cake on the table was eaten by a rat again. I immediately contacted the receptionist and told them that there was a rat in the room. And we asked to move rooms. around 1 o'clock we moved rooms.
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Accommodation's Reply
19 Jun 2025
Dear Guest, Thank you for sharing your experience during your stay at our property. We deeply regret the inconvenience caused, especially regarding the rodent infestation in your room. This is definitely not the standard of service and comfort we expect from our guests. We understand how unpleasant this situation is, especially when you are preparing to travel home the next day. We appreciate your quick response in reporting this incident, so that our team could immediately assist in moving the room. We need to convey that we have carried out pest control and handling in stages, with careful handling. Preventive measures and regular checks are also continuously improved so that similar incidents do not happen again in the future. Once again, we apologize for the inconvenience and greatly appreciate your understanding. We look forward to welcoming you back with a much more comfortable and enjoyable stay experience. Best regards, Mada Kusumah. Hotel Manager
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DT
Devendra T.
Business
5.4
/10
Reviewed 4 week(s) ago
Certainly not value for money. The hotel needs urgent restructure throughout. Personnel are OK, the newly appointed Hotel Leader is genuine in his approach; Otherwise, it could have been better.
1 people find it helpful
Accommodation's Reply
16 Jun 2025
Dear Mr. Devendra,
Thank you for taking the time to share your feedback following your recent stay with us. It is my pleasure to meet and assist you during your recent visit to Verse Luxe Wahid Hasyim Jakarta.
We are truly sorry to hear that your experience did not meet your expectations. Your comments about the hotel's current condition are taken seriously, and we acknowledge the need for significant improvements. Please be assured that we are actively working on a restructuring plan to enhance both the facilities and overall guest experience.
We appreciate your recognition of our team and and feedback like yours helps us stay focused on the areas that matter most to our guests.
We hope to have the opportunity to welcome you again in the future and provide a much-improved experience.
Warm regards,
Mada Kusumah
Hotel Manager
O***S
Leisure
6.0
/10
Reviewed 4 week(s) ago
For the price of one million, I expect good service and quality, the actual room 1101:
1. leaking water dripping from the ceiling right under the bathtub,
2. there is a gap in the parquet floor (gap) and the gap is dirty making it uncomfortable.
3. Wifi on the TV near the bathtub cannot be connected
4. the refrigerator is sagging down, so when drinks are put in there when opened, they all fall.
5. there are two elevators, only one is on, the elevator is also used by hotel technicians who smell of sweat because they have just finished working, I am not comfortable.
my advice is don't take this room if the price is that much.
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Accommodation's Reply
12 Jun 2025
Dear Sir/Madam, Thank you for staying with us and for taking the time to provide such a detailed review. We sincerely apologize for the inconvenience you experienced during your stay. Your feedback is highly appreciated, and this is a serious concern for us to immediately make improvements. Regarding the leaking ceiling, floor conditions, Wi-Fi connection, refrigerator, and uncomfortable use of the elevator, we truly regret that these things have disturbed your stay experience. We have forwarded these findings to the relevant team for immediate follow-up and improvement so that it does not happen again in the future. We also understand your expectations for quality of service that is commensurate with the price paid, and we deeply regret that we have not been able to fully meet these expectations on this occasion. As a form of our responsibility, we sincerely hope to be given the opportunity to welcome you back with much better service and facilities. If you are willing to stay again, we will be happy to help prepare a room that meets your expectations. Once again, we thank you for this constructive feedback. Sincerely, Mada Kusumah. Hotel Manager
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A***a
Leisure
5.7
/10
Reviewed 4 week(s) ago
The room was not clean, the receptionist had little knowledge about the room, the smart TV facility could not be used to watch, there was a big rat in the room, the water heater did not work (when I asked for information it did not work, then when I checked it, the response was very slow), the breakfast was cold like from the refrigerator, the elevator was not cold and musty.
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3 people find it helpful
Accommodation's Reply
12 Jun 2025
Dear Guest, Thank you for taking the time to share your review of your stay with us. We would like to express our deepest apologies for the inconveniences you experienced, ranging from the cleanliness of the room, lack of information from the receptionist, the Smart TV facility that did not work, to serious disturbances such as the presence of animals in the room and suboptimal room facilities. Your input has been recorded thoroughly and is a major concern for management. We deeply regret the delay in handling complaints about the water heater as well as the unpleasant experience at breakfast and using the elevator. This clearly does not reflect the standard of service we want to provide to our guests. We have followed up on this with each relevant department for evaluation and corrective action as soon as possible, including improving staff training, routine room checks, and improving facilities. We greatly appreciate your criticism as it helps us to continue to improve and provide better service in the future. We sincerely hope to be given the opportunity to welcome you back with a much better experience. Best regards, Mada Kusumah. Hotel Manager
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S***a
Staycation
6.2
/10
Reviewed 5 week(s) ago
The AC is very hot, only blowing air, the WiFi is intermittent, the TV doesn't work because the internet connection is unstable;
when asking to move rooms; the technician said it was full. Then checked the application there were 5 rooms available.
Because I felt lied to, I came to the reception and said sorry so I got angry.
Good service from Miss Novita who was patient and apologized for the technician's lie even though she wasn't the one who lied and who should apologize.
I stay at this hotel twice a year, min; but the longer it goes on, the cleanliness of the rooms decreases, especially the AC. It's a shame that the facilities and service for this hotel were good for the 1st and 2nd time, but now it's really declining.
Hopefully it can improve again like before.
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Accommodation's Reply
10 Jun 2025
Dear Sir/Madam, Thank you for being our loyal guest and for taking the time to provide such a detailed review. We sincerely apologize for the inconvenience you experienced during your stay, especially regarding the AC, Wi-Fi and TV connection, and the inaccurate information regarding room availability. We are very sorry to hear that this stay did not meet the standards we should have provided. We understand your disappointment, especially since you have previously received satisfactory service and facilities at our hotel. Regarding the response from our technician, we will immediately conduct an internal evaluation to ensure that similar incidents do not happen again and that every staff provides honest and accurate information. We also express our gratitude for the appreciation of Mrs. Novita. We are proud to have a team that continues to strive to provide the best service even in difficult situations. Your input is very valuable to us. We are currently rescheduling for a complete AC maintenance and strengthening the internet connection in the room area. We are also improving the cleanliness standards of the rooms to meet the expectations of our guests. We hope that you will see the improvements we have made on your next visit. It would be an honor for us if we are still given the opportunity to serve you better in the future. Sincerely, Mada I. Kusumah. Hotel Manager. Verse Luxe Wahid Hasyim
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EM
Edho M. O.
9.7
/10
Reviewed 5 week(s) ago
The food is quite good. Strategic location for everywhere. Friendly, good and polite service
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Accommodation's Reply
10 Jun 2025
Dear Mr. Edho M. O., Thank you for choosing Verse Luxe Wahid Hasyim and taking the time to share your experience. We are very pleased to know that you enjoyed our food, felt comfortable with our strategic location, and were satisfied with the friendliness and politeness of our team. Positive reviews like this really motivate our entire team to continue providing the best service. We look forward to your next visit! Warm regards, Mada Kusumah. Hotel Manager
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EM
Edho M. O.
9.7
/10
Reviewed 5 week(s) ago
The hotel is comfortable and strategically located.
The food is also quite delicious.
Wherever you want to go, it is close to the mall.
The service is friendly, good and polite.
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Accommodation's Reply
10 Jun 2025
Dear Mr. Edho, Thank you for sharing your pleasant experience during your stay at Verse Luxe Wahid Hasyim. We are very happy to know that you felt comfortable with our hotel, enjoyed the food we served, and felt helped by the strategic location close to malls and various destinations in Jakarta. Our team is also very happy to hear your appreciation for the friendly and polite service. We look forward to welcoming you back on your next visit. Warm regards, Mada Kusumah. Hotel Manager
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D***a
Leisure
8.5
/10
Reviewed 5 week(s) ago
For the service overall it's good...
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Accommodation's Reply
12 Jun 2025
Dear Valued Guest, Thank you for staying with us and for taking the time to share your feedback.
We’re very pleased to hear that you found our overall service to be good. Your positive comment means a lot to our team and encourages us to keep delivering great experiences for all our guests.
We hope to welcome you back again in the future for another relaxing and enjoyable stay!
Warm regards,
Mada Kusumah
Hotel Manager
I***I
Transit
6.4
/10
Reviewed 6 week(s) ago
1. bathroom cleanliness need attention
2. founded cockroach in the bathroom
3. no bathtowel and bathmat set up
4. the floor very slippery. even you closed the door when you do a shower, water from the shower box still flows into the washbasin and toilet bowl area.
5. The reception staff need to smile, if you need your business sustained.
6. I received white key card without any holder and 1 paper received after checkin process.
value product not equal with value for money
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Accommodation's Reply
28 May 2025
Dear I***I,
Thank you for sharing your feedback with us. We sincerely apologize for the inconvenience you experienced during your stay. We take cleanliness and guest comfort seriously, and we will address the issues you mentioned, such as the bathroom cleanliness, presence of pests, and the missing amenities. Additionally, we will work with our reception team to ensure a more welcoming experience for all guests.
Your comments are valuable, and we will take immediate steps to improve. We hope to have the opportunity to welcome you back and provide a much better stay.
Kind regards,
Kurniawan Iwan
Hotel Manager
ew
eko w.
Staycation
10.0
/10
Reviewed 7 week(s) ago
Good, nice, the best, the hotel is good, nice.
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1 people find it helpful
Accommodation's Reply
28 May 2025
Dear Eko W.,
Thank you for your kind words! We're thrilled to hear that you had a great experience with us. We truly appreciate your recommendation and look forward to welcoming you back for another excellent stay.
Best regards,
Kurniawan Iwan
Hotel Manager
ew
eko w.
Staycation
10.0
/10
Reviewed 7 week(s) ago
The best good must try and good
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Accommodation's Reply
28 May 2025
Dear Eko W.,
Thank you for your kind words! We're thrilled to hear that you had a great experience with us. We truly appreciate your recommendation and look forward to welcoming you back for another excellent stay.
Best regards,
Kurniawan Iwan
Hotel Manager
Ujang
Transit
6.7
/10
Reviewed 7 week(s) ago
There is no mat, the towel is worn out, the AC is leaking, the mat has been informed but it was not provided until check out
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Accommodation's Reply
28 May 2025
Dear Ujang A.,
Thank you for sharing your experience. We sincerely apologize for the issues you encountered during your stay, including the lack of a bath mat, the worn towels, and the air conditioning problem. We understand how frustrating this can be and regret that we were unable to resolve it during your stay.
Please rest assured that we are addressing these issues with the relevant departments to ensure they are fixed for future guests. We value your feedback and hope to have the opportunity to serve you better in the future.
Warm regards,
Kurniawan Iwan
Hotel Manager
S***i
8.2
/10
Reviewed 7 week(s) ago
It really helps with the check-in process, maybe the power outlet in the room needs to be fixed because it is loose and doesn't fit properly when plugged in for the electricity.
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+2
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Accommodation's Reply
28 May 2025
Dear S***i,
Thank you for your feedback! We're happy to hear that the check-in process was helpful. We apologize for the issue with the contact in your room, and we will make sure to address it to ensure it doesn’t affect future stays. We appreciate your comments and look forward to serving you again soon.
Warm regards,
Kurniawan Iwan
Hotel Manager
Number of reviews per page
20
40
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