Diamant Spa Resort

Staff were amazing and location is perfect, easy parking. Loved the spa and relaxing atmosphere. Food is delicious, make sure to have dinner and breakfast. Dog friendly! Will 100% be back.

This hotel has a lot of potential - great location, nice set up. With that said it’s more dated than I’d anticipated. We had chosen the hotel for its spa, and I’ll just say that it is not at all how it’s pictured - the pools were cold, furniture was dirty and had bird droppings. The towel/robe situation is so odd - you pick it up at the spa and they give you a robe with a number on it to keep track and make sure you only get one. Not to mention mine had what looked like a blood stain on it. The staff was also very overbearing and accusatory about using one more towel (I was told I couldn’t have a second when I hadn’t grabbed one in the first place). When I went to take a shower I found dust and hair in multiple places of the bathroom. We decided we did not want to stay and tried to address it with staff, and the manager was extremely abrasive from the start; did not try to address any of the issues, just said we were the first to complain so she didn’t know what to tell us. Our booking was non refundable but I’d hoped she’d at least cut our reservation down to one night given we were there for a total of two hours.

4 star hotel. Friendly staff, clean, comfortable, good food. Decor a little outdated. It's not in town so not much to walk to. I would stay here again.

Great property the pools were amazing! Big jacuzzi bath tub, electric shade's. Great shuttle and breakfast was great too.

It's a great hotel/resort to visit this area of the Dolomites, particularly if you are in the region for hiking. Staff is friendly and helpful, breakfast is great, and the pools are wonderful. Highly recommended! My only gripe is the don't take the American Express card, something I believe is not acceptable for a 4-star hotel like Diamant SPA Resort. It was an unpleasant and unexpected surprise.

The staff was lovely.

We really enjoyed our stay at Diamant. Very comfortable room and great spa in a beautiful location with very helpful staff!

Low quality food. Very disappointed, never happened to eat so poorly in a resort in Val Gardena. Quality over quantity!

We booked a junior suite which listed to have 1 double bed and 2 single beds. The listing also showcased two rooms one with the double bed and another with the two single beds. Upon arrival the room was a single room with just a double bed and a sofa bed. We were told we were crazy for believing the room could have hosted the double the singles and we should have expected the sofa bed. The room and facilities were quite out-dated, the "shower" was a bath-tub with a shower head, and no curtain or glass divider to contain the water. The quality of the buffet was also very sub-par, with breakfast being served with the desserts left-over from dinner, and the variety and quality of food being very basic. At dinner if desserts were finished before 8:30, they wouldn't be replenished. The spa situation was also underwhelming, with the hot-tub being drained, the internal pools kept at a very low temperature and the inside/outside pool being poorly heated and covered to "save energy". We have stayed at multiple hotels in this areas in the last few years, and this hotel doesn't deserve the 4stars it claims. Especially for the $585/night we spent to stay in these facilities.

This is an outstanding family run resort that has been in the family for over fifty years. The spa is exquisite and affordable. The breakfast buffet hosted by the owner is excellent. This is centrally located near Santa Cristina with a breathtaking view of Cristallo from the hotel (I recommend a mountain view room -- which happily is also affordable). This was my third time to St Ulrich/Santa Cristina and I will definitely stay here again.

Nice family-owned hotel with great service, excellent indoor and outdoor pool and SPA; close to Ortisei with many quality restaurants and in 5 min drive to ski chair lifts in Santa Cristina Valgardena / Monte Pana and 10 min drive to Selva DI Val Gardena Wolkenstein, part of Sellaronda ski tour.

Food was just amazing, half bord was worth every penny. Location is descent (not in the village) and overall hotel is comfortable, suites are good size as we stayed in 227. It is good value for the money comparing to other hotels in the area.

We stayed in Diamant in the 2nd half of March, end of ski season and enjoyed our stay . Best features for me were: friendly stuff, excellent cuisine (we had half board), great wine list , one of the best spa and pool areas in Italian alps, nice views from the balcony in the room, good entertainment for kids (playing room, pingpong, billiards, football machine), relative proximity to Val Gardena and Cella Ronda skiing areas (3-4 minutes by car or shuttle to the lifts). Hotel is located between Santa Cristina and Ortesei , both are 15 minutes walk away, so I recommend to take half board .

Ausgezeichnetes Essen. Immer sehr freundliches Personal.

Schönes Hotel mit einem wunderbaren Wellnessbereich.

Großes und doch gemütliches Hotel; netter Service, professionell organisiert. Gutes, abwechslungsreiches Frühstück und Abendessen, nachmittags eher einfach. Zimmer traditionell, etwas älter, Wellness vielfältig. Große Tielfgarage. Privates, kostenloses Shuttle zur Seilbahn!

Bellissima SPA, ottima location e il ristorante. Peccato per la vicinanza della strada principale che non rilassa a finestre aperte ma insonorizzazione delle camere è notevole.

Empfehlenswert

tutto eccellente. da migliorare il servizio a tavola

Esperienza positiva. Personale molto gentile. Cibo ottimo, bella piscina. Letto comodissimo. In generale, forse avrebbe bisogno di qualche restyling. Nel complesso, merita sicuramente