Grand Hotel Don Juan

Bathing caps for the pool? Ridiculous. Hotel desperately needs renovations. Location is good though.

Grand Hotel Don Juan, in ways you were grand and it ways you were forgotten. Don't get me wrong, I would stay here again - the prices were beyond reasonable and the access to the private beach and pool access was amazing. However, the room needed some TLC - mostly just the shower. The first day we took a shower, the shower head flew off and I was left being sprayed with a water hose. Did I tell the staff, I did. Were they alarmed, they were! Did they do anything about it? They did not - for 4 days we showered with a water hose and twice the cleaning staff cleaned the room and saw the detached shower head sitting by the towels. Second, the coffee machine at breakfast produced the most acidic coffee - I stopped drinking coffee in favor of tea. But the breakfast was decent and included in the price of the room. However, the website said the resort fee would be per accommodation and the price quoted by Expedia was per room - but at the time of check out the resort fee was charged for double occupancy. Still, it was only 7.20€ per day - I can't really complain about that. Also on Expedia, it's called the resort fee at check out it's called the club card. Just an fyi. What else, the cafè staff were lovely, they added an extra beer to our tab that we didn't order, but there were plenty of freebies at apertivo, I am not so upset about the extra 6€. At the end of the day, this was one of the best hotels I've stayed at, but there are things the hotel could do to improve.

Hotel was clean and desk staff efficient and friendly. Room was Ok but no in-room coffee. Dinner was disappointing. Food was OK, service was not as friendly as front desk. Slightly condescending and very reluctantly performed. Felt more like Paris than beachfront hotel in Italy.

Hotel clean, breakfast was great with a wide selection of items. Pool and Bar was closed guess 3rd & 4th week of Sept are off season. Great place to stay.

The hotel is really “Grand!” Eventually, it will be updated for aesthetic reasons. But, for now - everything is functional and looks good, even though,- not very modern looking. But, everything is kept clean and tidy.marble stairs, high ceilings. Large rooms, wide balconies. Decent mattresses, refrigerator.

Pastries were recycled from the day before. Scrambled eggs were not replenished. The quality was poor as it was dried up

The hotel needs to be updated. It is old, paint is chipping, etc.

Great hotel but outdated.

Todo muy bien. Lo único malo era el wi-fi. Casi imposible conectarse.

Excellent!!

This property used to be at a top level. The service, food and cleanliness are still good but not at a 4 star level and certainly not for the price they are wanting. The rooms are very dated and back to a time ( maybe some of you can remember) when expensive hotels bought the early LCD TVs and they were 13” but that was amazing back in the mid 1990’s. those TVs have not been updated and since. Nor the Channel lists to include English. All in all, great service and beach access is the only thing to write about here.

Great hotel, on the beach. A classical, large vintage hotel, with traditional values and Italian heritage and service. Top quality front desk, breakfast staff and what a fantastic location. Rooms are dates, but why be in the room. Use the massive lobby, and Pool areas. Special mention to the warmth exudes by all staff, especially Emmanuelle

Amazing service !! Clean rooms and incredible food. Great price and would recommend staying here!!

Love it

Great hotel, beach front and super friendly personnel, totally recommended

It was end of season. No dinner served. Otherwise all was fine

Very clean property....well maintained with a friendly staff. Didn’t like having to wear a bathing cap in the pool.

The location was wonderful. The staff was very polite and helpful. Free breakfast and beach passes. I will visit again.

Super helpful staff. Little outdated place, but great location

The room was a little bit noisy .....................