Hotel La Nuova Rotaia

Quick walk into the centre

What made this hotel truly stand out for me was one person—Milo, the evening manager. From the moment we arrived, he made us feel right at home. He went above and beyond to help us, from explaining how to navigate the train system to recommending places to eat, arranging taxis, and answering all of our questions. He is the epitome of outstanding customer service, and his kindness and professionalism made our stay memorable. The hotel’s location is great, especially if you plan to explore different parts of the city, as it’s conveniently close to the train station. One minor downside was that there were often a few men sitting and chatting just outside the hotel. As a tourist, it can feel a bit uncomfortable at first, but they never bothered us or caused any issues. The breakfast was fairly basic and not something to look forward to, but that’s understandable since this is not a four- or five-star hotel. Overall, thanks to Milo’s exceptional hospitality and the hotel’s convenient location, we had a very enjoyable stay.

It was an ok one night stay on my way to the airport at reasonable price.

Great stay! Thank you

Hotel was a 5 minute walk from the downtown area of Gallarate and a shorter walk than that from the train station. The front desk staff was incredibly friendly and accommodatingly bilingual. Very cozy room with a delicious breakfast offered in the morning. 5/5, would stay here again!

Friendly staff. Close to train station for airport

Clean, comfortable, friendly, well located for train and airport.

A very short walk from the station. Room was clean and functional for a short stay and represented value for money. We needed a Taxi at 4am for the airport. Staff very happy to make sure this was booked and confirmed.

A gorgeous place with wonderful staff and an incredible breakfast offering!

Super friendly staff, close to the train station, close to a small grocery store, but the highlight was the morning breakfast. Quite deluxe. The staff were kind enough to let us eat early so we could catch our flight. Overall excellent experience!

Hotel is short walk to the train station.It is roughly a 10-15 minute taxi ride to Malpensa airport.

This was our second stay at La Nuova Rotaia. We returned because the hotel has an amazing staff and the train station is one half block away giving you very convenient access to Milano and most anywhere. The staff is very accommodating and the breakfast area is quiet and elegant.

Convenient location; excellent service.

Very friendly host and the breakfast was lovely!

I spent one night here became it's close to Malpensa Airport. The receptionist was super friendly and helpful. I wanted to eat dinner after checking in, but I also wanted to watch a UEFA soccer game. He called a local bar, just to make sure the soccer game was streamed there.

I had an excellent stay. For being so close to the train station, I wasn't disturbed even one time by any train noise. The breakfast choices are expansive, with a nod toward Scandinavian and American tastes. The staff will also make you an espresso or cappuccino no problem. Room was updated and both the room and bathroom were very clean. But the highest marks go to the staff. They were extremely friendly in every interaction. And they were very helpful when I got quite sick during my stay and didn't feel well enough to venture out for a meal; they kindly had something delivered to the hotel and brought it to my room (even handling paying the delivery person and bringing the change back to my room). I'm grateful for that level of hospitality when I needed it. I would definitely stay there again.

Only 20 minutes train ride from MXP Airport to the hotel. About 100 meter walk from the train station to the hotel. Extremely pleasant front desk staff. Early check in when room is available. Good breakfast included in room price. Airport shuttle service needed to be booked a few days in advance (with a fee) ALESSIA is a very professional staff who’s extremely helpful !

Very nice staff in fairly nice hotel but for the price it’s fantastic. It’s near the train station and a lot of people hanging around and church bells ringing in the morning but the beds comfortable although showers and bathrooms are quite small.

I had a fantastic stay! Just next door to the train station, the hotel is beautifully decorated and well equipped with a warm home feel to it. Although I arrived very late in the evening, I had a warm welcome by Milo, a very dedicated receptionist who went out of his way to ensure that I had everything I needed upon arrival. He even helped me order food as it was very late. The next day was just as good. Fantastic service by all staff. Welcoming and very polite. I definitely recommend!

The breakfast in the morning was amazing. Very close to the airport and they were able to respond to me with easy instructions of how to take the train to the hotel. Very kind staff and room was nice.