Hotel Relais dei Papi

The room was clean, functional, and spacious for European standards. Don’t expect a luxurious hotel but a functional hotel well located with the basics. The rooftop area is really nice during the sunset and provides a great view of the city. Now to the issue, our stay was during the high summer season and the air conditioning in the first room we were assigned to was not working. We asked at the reception to be assigned to another room but received “no” as an answer and were told maintenance would fix the issue. Two hours later maintenance showed up, cleaned the air conditioning filter and said it would start refrigeration in 30 minutes, which of course did not happen as the filter was not the issue. We had the impression that maintenance knew they could not fix it and did something just to buy time hoping we would give up and stop complaining. As no one can sleep without AC with soaring temperatures, we went back again to the reception and another person said they would finally assign us another room. The second room we got had good airflow and we had no further issues. So bottom line is, the receptionist can be helpful depending on who is there, also not all rooms have air conditioning working - if you are traveling during the summer season this can be a problem.

Loved the location ! Prati is best area which is near to Trastavere (another best area). nearby metro. Breakfast is decent. Peaceful stay. Their rooftop is amazing !!

The hotels location is excellent for tourists. The Vatican was 5min away by walking. There were several restaurants and stores nearby. The hotel was very clean but an old funny elevator. Buffet breakfast was the beeest however didn’t start until 7:30am which in my experiences; hotels tend to start breakfast as early as possible considering tourist want to go out early. I requested and iron for my clothes and they didn’t have one available. Staff was very kind they even gave us a map and explained to us how to use transportation safely. We came back late at night and felt safe in this neighborhood. Also, best Gelateria is located on block down the street toward the Vatican. I really recommend you staying in this hotel!

The room was very clean and service was offered daily. The rooftop is really beautiful with great views. Staff is friendly and helpful. The building is kept secure overnight which was reassuring as a solo traveler. The concierge is helpful and knowledgeable in their recommendations.

Location good staff very helpful could leave bags when arrived and on the last day. Also arranged taxi to airport. Room clean and quite. It was very hot whilst we were there and the air conditioning in the room kept us cool. Breakfast met expectations.

Spotlessly clean. Good location. Very helpful staff 24/7. Good breakfast selection. Comfortable bed. WiFi reception excellent. Fantastic shower. Can’t fault it. Would highly recommend.

Shower small. Different levels in rooms - watch your step! No frills but did the job. Great restaurant down same block 3 Quarti.

Decent breakfast for early morning grab and go

Really liked this hotel. The staff were very friendly, helpful and accommodating. The room was clean and comfortable. Would love to stay here again!

A traditional Roman hotel with nice, clean rooms and Sky TV (Italian with some English channels). Breakfast was basic, but ok with a selection of breads, pastries and fruit/yoghurt. The hotel was ideally situated for the Vatican City, St Peter’s and other Rome attractions with easy walking distance. Staff were friendly and helpful at all times. Would definitely use the hotel again if in Rome.

Clean room. Excellent staff! Good buffet breakfast! Only issue is the flight of stairs to the elevator upon arrival.

Elevator didn't work. We had to carry our luggages up and down 4 floors.

Very nice staff!!

Very clean and I love how is conveniently located to all of the main tourist locations

Per il prezzo non rispecchia proprio quello che si vuole trovare. Stanza pulita a prima vista ma sotto il letto quantità di polvere che se si è allergici si passa una brutta serata. Posizione molto centrale quindi positivo almeno nella mia stanza non vi erano finestre con luce naturale quindi non il massimo. Personale gentile anche se il receptionist ha fatto alcune battute non richieste ma nulla di grave. Nel complesso per quella cifra si trova di meglio.

Clean and accessible.

Excellent service

Clean room. Pleasant staff. Good breakfast, good location.

Hotel locates at very safe and quiet Vatican area. It took 10 minute to walk to the Vatican Museums. Front desk people are very nice and helpful. SIT airport shuttle bus stops are only walking 5-6 minutes from the hotel.

Generally the overall experience was fine and the staff accommodating. Room was tight but acceptable. I needed to work on my computer which I needed to relocate to the eating area after breakfast was served as my suite table was really not a functional table to do business off.