Venere di Erice Resort

Other than the view this hotel is mediocre at best. The customer service is horrid except for the young man who works on reception. He worked above and beyond to address our issues with compassion. The rest of the front desk staff had attitudes and did not address our hotel room air conditioning issues with any sort of caring or timeliness. The food is mediocre at best in the hotel. Again staff had attitudes and did not make you feel welcome. The breakfast was poor compared to our other hotels in Sicily. I would not stay here again. So you have a reference I am a road warrior and I’m life time elite at Marriott and Hilton. My recommendation stay elsewhere!

Very nice

Very pretty hotel with gorgeous views. Unfortunately we got a room with some issues in the bathroom that we were not told about. When coming back from breakfast, there was a handy man in our room with all kinds of supplies for a longer period of time and we were unable to use the bathroom or room for that time. Communication was difficult due to language barrier but it ultimately was resolved and otherwise everything was fine.

Everything was very good, except restaurant at dinner were very full, and had to wait a bit.

The view from the hotel was stunning. You get the best of both side: easy access to Erice and Trapani. Would recommend for anyone looking for a quite time

They dont have ironing board to ron clothes on. We needed to remind them to change towels.

Beautiful views, comfortable and convenient property, great location.

The pluses: the views were amazing and the proximity to Erice was convenient. The breakfast was pretty good.though it wasn’t kept stocked… if you got there near the end, you got whatever was left and the staff started putting it anway 30 minutes before the stated end time. The bed - while pretty in crisp white linens - was hard and thin. To be fair, we stayed in four hotels this trip and only had a comfortable bed in one so maybe I just have different mattress expectations than the locals. My only MAJOR complaint was the air conditioning. Though you could set it for 19-24 degrees centigrade (66-74), it never got cool - if I had to guess it was 26 (78 ). I asked the desk for help and the lady was indifferent. When I woke at 4am sweating and sought relief in the nighttime lobby, the night clerk did what he could and reset the AC. I don’t know what the issue was but suspect the AC turns off with a timer or perhaps with the bedside switches (for eco-reasons?). Anyway, sleeping was NOT a pleasure here.

Was truly excited for our stay at this highly rated resort. When it comes to location & facilities I couldn’t agree more, it’s gorgeous and provides an unforgettable experience. However, it’s disappointing when it comes to consistency of providing 5 star service. Some of the staff is wonderful but others are not. Especially when it comes to the restaurant, the food is mediocre and unappetizing. I would not recommend their restaurant if you want good Italian cuisine & would also warn you that the concierge will not provide you with the best way to spend your time at the resort.

Was a great place to stay. The room was clean and very large. Park at the door. Easy choice for this area. No hassle place to stay. Drove up to Erice in 15 or so minutes. If you do that, go early top be able to park.

Beautiful views from the room. Staff very friendly and welcoming. Very quiet location, made a good base to travel around the area. Good breakfast. Our room was a little tired , probably just due to the wear and tear of the season. I am sure that this will be addressed as everything is well maintained.

Niente di che!

Kom desverre sent og fikk ikke benyttet oss av basseng etc. hyggelig betjening også i restaurant. Middagsmenyen ok, frokost allsidig og bra. Må ha bil for å komme hit, men lite støy fra vei etc. dog noe støy på natta fra folk som kom.

Vi var der kun kort tid så det er svært at give en god bedømmelse, morgenmad var super god.

Best breakfast ever experienced travelling in Italy

Ottimo soggiorno

Una estancia muy agradable. Unas vistas espectaculares. Buen restaurante. Piscina muy conveniente.

Kauniit maisemat, ystävällinen palvelu ja hyvä ruoka/juoma. Spa käyttö lisämaksusta.

Ein bequemes Hotel in fantastischer Lage auf dem Weg nach Erice. Gutes Preis-/Leistungsverhältnis. Ein bisschen unterkühlt vom Styling. Würde die Bar nicht aussehen wie eine Kantine, hätte ich einen fünften Stern vergeben. Frühstücksbuffet wie überall in Italien schwer zuckerlastig. Empfehlenswert.

Increíble vista, personal amable, muy lindas ubicación