ANA Crowne Plaza KANAZAWA by IHG, an IHG Hotel

This was a lovely hotel close to the train station. The staff were friendly and helpful. We would stay here again.

Good

Terrible view of rusting mechanical equipment and other building’s walls even on the 8th fl. The toilet was broken and the property is just a bit run down.

It is an old and dated hotel but I liked that the room was big and it was clean. The location is excellent, just next to the station. I enjoyed my stay.

Great property, excellent and helpful staff. Really enjoyed our stay and the breakfast is excellent!

We were able to check on early which was great! Bathrooms need to be upgraded. Nice buffet breakfast but more options would be nice. Literally right outside of Kanazawa Station so very convenient!

Convenient

Clean and prompt in services rendered

Good location and good breakfast. Room a bit small for 3 adults.

Although it was rather a small room, it was quiet, and had everything we need, even a comfort chair (to which a small coffee table attached)! The view from the room was excellent.

Staff is very nice and helpful

The ANA Crowne Plaza was a great place to stay! Staff went out of their way to make us feel welcome. Great view from our room, and although the property is a but dated, it is meticulously and lovingly maintained. Our room had a full bathtub and some great free amenities to relax… bath salts, eye masks, and teas replenished daily. Highly recommended. Right y the train station and so many shops and restaurants!

Good hotel at train station. Staff is very helpful and nice. The rooms need updating. Breakfast was good.

The breakfast was good, place is so convinient.. But the room is likely outdated, actually kinda pricey for a small space.. and my boyfriend hates the old smell of the room though it doesnt bother me at all.. Should I say we just expect more.. Good for a night stay.

Clean decent size room (for Japan) with a desk so one can work. Property could use a revamp: lobby and sitting area furnishing were noticeable solid and tattered. Carpets had stains. Everything g was nice, but had a dated feel. Breakfast buffet is good value. Very convenient , next to train station and lots of shopping options. Short bus or cab to cultural attractions.

The hotel is just a short walk from the station. Approximately 2 minutes but once inside it is so quiet it feels like it's miles away from the noise of a train station.

It was a nice size room. There were so many electric plugs. The breakfast had many choices. The air-conditioning worked perfectly, it was a very hot humid outside. I enjoyed here. The next trip to Japan, I will definitely stay here. Thank you

My stay at this hotel rocked my world. Literally. There was an Earthquake. The building stand tall and strong even though I was in a bit of a mess being my first time to experience this event. Other than that, the hotel staff were all friendly, and I adore the additional items the hotel offers such as the bath power, heated eye mask, and other stuff that you don't usually see here in the States. I had breakfast included in my stay, but due to my tight business schedule, I didn't get an opportunity to eat here.

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Staff is very polite and helpful