ANA Crowne Plaza KOBE by IHG

Very clean, big choice of food on breakfast, helpfull staff. Great access to city via subway and trains.

Breakfast was good, however the hours to use the onsen were very limited so we were unable to use it. The air-conditioning was almost nonexistent and the control unit in the room must've been installed in the 1960's. Calling room service for ice was inconvenient for needing additional ice. The lounge closed early in the evening so an evening cocktail was out of the question. I would not recommend this hotel to others. I must say the lobby was nice and modern.

The staffs are great and helpful. However, the hotel is totally outdated. Facilities in room are not well maintained. Very disappointed under ANA IGH crown plaza hotel chain name.

This was a great hotel for location and value. We just walked off the train and up an elevator to the hotel easy to find. We had a beautiful view to the sky ride and area from the 31st floor. Staff were great and the room had everything we needed... Close to shopping, trains and things to do...

Hotel is very close to the Shinkansen station. It’s so convenient.

The hotel is a bit dated - but well worth the convenience of proximity to the Shinkansen - a quick walk over a bridge to the hotel lobby. The room was quite roomy with an excellent breakfast including both western and Japanese options. There is also a quick walk over to the herb gardens and an enjoyable walk down to the port area. The staff were all very friendly and helpful. I would definitely stay here again. I loved Kobe and my stay at Ana Crown Plaza!

Stayed just one night in Kobe to take a sake brewery tour (worth it!). This hotel is steps from the Shinkansen station so very easy access. Also a short train or cab ride from Sannomiya, the heart of the city. Had a pricey dinner at the Teppanyaki restaurant in the hotel but it was outstanding. Breakfast with the room was very substantial & they offer a Japanese option elsewhere. Rooms are aging a bit but very comfortable with good lighting. They have a coin laundry which we did not use. Nespresso coffee machine as in most Japanese hotels. No complaints and could have easily spent a few more days there. Fast internet too! Great views from the 20th floor.

Very convenient and comfortable stay.

Stellar overall experience

Clean room, friendly staff, great breakfast, convenient location.

The room is hot and room temperature control did not work or maybe is a centralise heater, and without air condition.

The laundry was clean and easy to use. The room was reasonably clean but could do with a deep clean, under the beds and behind the units.

It’s quite old hotel but clean and room space is begged than newer hotels

Spacious room. Beautiful view. Perfect location. Family friendly.

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I can't find any negative events!

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Very happy with the hotel, breakfast was outstanding, such a vast selection to choice from. The location is ideal for travelling beyond Kobe, the Shin- Kobe line is directly below the hotel.

Staffs were super friendly and knowledgeable Giving excellent advices for where to tour around and how to get to places

Great stay! Excellent location, wonderful room, great breakfast, very helpful staff. A truly pleasant experience.