Grand Cave Yokohama

Great place

Location is great, walking distance from Chinatown. The hotel check-in is not smooth or easy. There are multiple codes to enter, and there are many strange rules about the stay. A smell of mustard/vomit greeted us, though there was an air freshener spray can assigned to the room. The building is in a safe area, and the room was fairly clean despite the odor.

Beds are very comfortable. Sockets come with USB (Type-A) ports for charging. Very close to Ishikawacho station.

適合以橫濱活動為主的旅客，往南到鎌倉，往北到涉谷,東京。大約都在半小時左右。 有小廚房可以料理，缺點大概是更衣間及淋浴間是用拉門的方式隔開。3個人住比較剛好，四個就會有點擁擠了

Our room was weigh smaller than the pictures, very tight with 4 of us, there is no room to open our suitcases. AC was dirty and took a couple of hours to cool down the room. It was very uncomfortable, we ended up cancel our stay.

This is the second time for us to stay here. We live here :) We definitely want to stay here again!

Nice area where the apartment was at. Apartment was okay. Had everything but not as spacious as I thought it would be. Meant for small, short people

Check in process was very confusing.

It was hard for international to get a hold of virtual check in. Phone number for emergency, but we don't have a way to call. We got locked out, unable to reach an alive person. Messaged via Expedia, no response. finally we were able to figure out the code to get in. Everything was in Japanese.

No good

The poeple were lovely the place was nice and quiet. It was a good size. We absolutely loved it. I would highly recommend anyone visiting yokohama to stay here.

Tiny condominium in Yokohama. The room is furnished with four bunk beds, a small stove, a bathroom, and a very small toilet area. Check-in was done online by email before arrival. The condo is located about five minutes from a JR Station and ten minutes from Chinatown. I stayed for two nights and the only thing I did not like was the small toilet area. It was too small and you could not avoid hitting the toilet folding door when getting up from the toilet seat. Overall, it was an ok stay but I would not book there again if I come back to the area.

I enjoyed all the amenities and how spacious it was!

Close to station. Close to China Town. Close to convenience stores.

This place has some comfortable beds and is very cozy, although cramped toilet and small space if planning to have a lot of luggage/items.

1. I had trouble with direct contact through phone or Email with owner. We sent a picture but it was a struggle. 2. I stayed for 10 days. Getting rid of trash was a small problem. It needs to be emptied at least 1 time every 5 days. Maybe more. Where do I leave it? Where do I get more trash bags? Who do I contact? 3. You have only one washing machine on site. I found 2 laundromats nearby. You could list them in your rule book. It would be very helpful. These are not big problems. They were taken care of. 4. Take a picture of your remotes with a translator and print the picture in your rule book for those of us who do not read Japanese. 5. I was planning on having my granddaughters stay with me. They could not make the trip. If they did it would have been very awkward and uncomfortable for all of us. The toilet and bathroom are very close and open. That's my problem for being so conservative. But I did have two grandsons over to stay the night with me and we all enjoyed it. Boys night out with computer games. No problem. Girls need their privacy. If my 3 granddaughters come next year I'll get them their own room. Girls club. positives: the woodwork tells us that a master craftsman built the bunk beds and floors. It is very well built and very exact. Amazing job. The room is not just clean, it is a very unique piece of work. Like an artist built it.

清潔、台所用品、静かな近所

The submission of passport details for all guests is now a standard requirement in Japan. However, the submission form allows all guests to see each other’s information. This needs revised as I was concerned about privacy. The check-in system was also over complicated and required us to make four telephone calls for advice. It took nearly 25 minutes to check in. The property is amazing; modern, clean and beautifully presented. If the above two points were reviewed, I’d definitely return to this property.

予約サイト側のシステムトラブルにより追加料金が発生し、非常に後味の悪い宿泊となりました。本件についてはホテル単独の問題ではない可能性もあるため切り分けて記載しますが、利用者としての率直な感想です。 【気になった点】 部屋はコンパクトというレベルを超えており、スーツケースを広げた時点で動線がほぼ確保できません。特に子供含めて4〜5人利用を想定しているのであれば、実用性としてはかなり厳しい印象です。 トイレ・シャワーも写真との印象差が大きく、実際はかなり手狭です。人数が多い場合の使用感については、もう少し正確に伝えるべきではないかと感じました。 二段ベッドの階段の滑り止めが剥がれており、安全面で不安を感じました。小さな事ですが、こういった部分の管理は宿として基本ではないでしょうか。 窓にレースカーテンがなく、日中にカーテンを開けると外からの視線が気になる状態です。設備として不自然さを感じました。 清掃についても疑問が残ります。前の宿泊者のものと思われる歯ブラシが歯磨き粉付きで棚に残っており、正直かなり不快でした。加えて床にシールが落ちているなど、チェック体制に不安を感じます。 また、浴室が浴槽付きかシャワーのみかの記載が分かりづらく、結果としてシャワーのみでした。この点は部屋単位で違うのか事前に明確にすべき重要な情報だと思います。 【良かった点】 駅からのアクセスが良く、周辺にコンビニや有料駐車場がある点は便利です。 立地の割に夜は静かで、睡眠自体は問題ありませんでした。 また、トラブル発生時の対応自体は迅速でした。 【総評】 立地や対応の良さは評価できる一方で、設備・清掃・情報の正確性については改善の余地が大きいと感じました。 特に複数人利用を前提とする場合、現状のままでは快適とは言い難く、期待とのギャップは大きいと思います。

スリッパが欲しかった以外は満足です。