Highland Resort Hotel & Spa

We stayed here to go to Fuji Q for the day. The hotel room was huge. We had a family room with four beds and a mountain view. We saw Mt Fuji both mornings so that alone was worth staying out near Fuji. The dinner buffet was very expensive but good. The breakfast buffet had very very few Western options. Sadly the Onsen was closed. They offered us one 30 minutes away. But we didn’t want to go through that hassle. Overall the employees are nice and the room was our largest in Japan by far!

A

Staff was great. Just disappointed with all the construction and power outages so we couldn’t use all amenities. The amusement park needs more maintenance and gardening care. The shuttle was good but wished more connections with local festivities and programs and run longer in the evening for peak hotel season.

All the staff were so kinds and friendly. Breakfast had lots of options we really enjoyed it. We could see the Mt. Fuji from the restaurant and our room and it was just beautiful. There were two restaurant and food was amazing. We highly recommend everyone to stay here. You won’t regret it.

The onset was closed on property so unfortunately we didn’t get to experience it. The room was good size and excellent view of Mt Fuji.

Everything was excellent, from the staff to the amenities to the food. The view of Mt Fuji from our room was extraordinary. We are a short walk from Fuji-Q Highlands AND we got early entry as hotel guests, so getting on Eejanaika before a line formed was perfect. The onsen is nice (but crowded) and free for hotel guests. The free breakfast buffet was amazing too. The highway bus to Tokyo will pick us up at the hotel, so transportation is super convenient as well.

We loved staying here! Our favorite hotel of our entire trip and we were only there one night! The view of mt Fuji was amazing from the front of the hotel!!! The staff were so helpful too. We were confused by how to access the closest train station, and one of the staff walked all the way outside to show us exactly where to go. He was so so sweet! Also, our room was nice and spacious. Which I feel like is hard to find in Japan! The room was very clean! We were able to get a massage at the spa as well and that was amazing!! The prices felt very reasonable (compared to america haha) The only thing that was hard is it felt kinda hard to find a taxi or uber from here. If you can figure out the route to the nearest train station/bus that will help a ton to get to all the fuji attractions! 10/10 would stay here again!!

Absolutely loved my stay, the views of Mt. Fuji from my room was unreal and the room itself was beautiful, huge and clean loved it.

very well run with onsen, restaurants and transportation

Clean room, very friendly and helpful staff. The onsen was a unique experience and a must-to-do if staying here

Amazing! The room was large, the view was incredible and the staff were so helpful and friendly. It truly made our trip unforgettable.

Great Hotel, incredible view, great staff

This was an amazing property to stay at to visit the Mount Fuji area!!!

One of the best value I've ever received at a hotel. The property and the staff are wonderful, all the amenities including the restaurant, public onsen are superb. I would highly recommend staying here and this hotel was easily the most memorable of my trip to Japan.

Fantastic as an English visitor, would recommend staying. Food and facilities were superb!

View of Mt Fuji from your window!

The hotel staffs helpful and very clean

The resort is kept in pristine condition, staffs are extremely friendly. The room was well stocked with complimentary water, toiletries, and slippers. Cleanliness through the room to the entire facility is top notch. We thoroughly enjoyed our stay

This hotel is out of this world. It has all the amenities plus. Great location for food or shopping and 30 minutes from level 5 on Mt Fuji. The theme park associated with the hotel was game changing. Love this place !

Beautiful hotel and food