Hotel JAL City Sendai

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8.4
Very Good
860 reviews

What Guests Say About Their Stay

Isabel

10.0
/ 10
I went as a solo traveller with little Japanese language skills and found it a pleasant stay.

Diane

10.0
/ 10
We had a standard twin and room was spacious w a small sofa. Received 2 bottles of water each day. Hotel was close to Sendai Station. Nice hotel.

Ken

10.0
/ 10
Very convenient location with quick short cut under bridge to station shopping complex. Very good breakfast with a variety of Japanese foods. Good value for money.
In the Area
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1-2-12 Kakyoin, Aoba-ku, Miyagi, Sendai, Tohoku, Japan, 980-0013

Main Facilities

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Laundry service
Luggage storage
Elevator
Hotel JAL City Sendai is a 3-star hotels that has been welcoming guests since 1996. The accommodation went through a renovation in 2017. Hotel JAL City Sendai is part of JAL City under Okura Nikko Hotels. There are 238 rooms spread across 14 floors.
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What's around Hotel JAL City Sendai

1-2-12 Kakyoin, Aoba-ku, Miyagi, Sendai, Tohoku, Japan, 980-0013
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Lobby Hotel JAL City Sendai
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Discover More About Hotel JAL City Sendai

General Information

Hotel JAL City Sendai is a 3-star hotels that has been welcoming guests since 1996. The accommodation went through a renovation in 2017. Hotel JAL City Sendai is part of JAL City under Okura Nikko Hotels. There are 238 rooms spread across 14 floors.

Location

Located at 1-2-12 Kakyoin, Aoba-ku in Sendai, Japan. Those looking to explore will find Zao Fox Village, Sendai City Museum, and Miyagi Museum of Art nearby.

Facilities & Amenities

Hotel JAL City Sendai has Laundry service, Luggage storage, Elevator, SELF_PARKING, LAUNDRY_FACILITIES, and more.

Contact

Phone number: 81 22-711 25 80

All facilities in Hotel JAL City Sendai

Functional Hall Hotel JAL City Sendai
Functional Hall
Lobby Hotel JAL City Sendai
Lobby
Exterior Hotel JAL City Sendai
Exterior
Bedroom Hotel JAL City Sendai
Bedroom
Others Hotel JAL City Sendai
Others

Guest Services

  • Laundry Service
  • Luggage storage

Accommodation Facilities

  • Self-Parking
  • Smoking area
  • Banquet Hall

Public Facilities

  • Elevator
  • Safety deposit box

Meals & Dining

  • Breakfast

Connectivity

  • Wi-Fi
    TEXT

Accommodation Policy & General Information in Hotel JAL City Sendai

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

IMPORTANT_NOTICE

  • The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

MANDATORY_FEE

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

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General Information

Popular Facilities
Check-In / Check-Out Time
From 14:00 - 02:00 - to 11:00
Available rooms at Hotel JAL City Sendai
238
Number of floors in Hotel JAL City Sendai
14
Another facilities in Hotel JAL City Sendai
Laundry Service, Luggage storage, Self-Parking, Smoking area, Banquet Hall

Frequently asked question in Hotel JAL City Sendai

What is normal check-in & check-out time at Hotel JAL City Sendai?
The standard check-in time at Hotel JAL City Sendai is starting from 14:00 - 02:00 while the latest check-out time is at Before 11:00
What is the star rating of Hotel JAL City Sendai?
Hotel JAL City Sendai is a 3.0-star hotel.
How many floors does Hotel JAL City Sendai have?
Hotel JAL City Sendai has 14 floors.
How many rooms are available at Hotel JAL City Sendai?
Hotel JAL City Sendai has 238 rooms in total.
What do past guests say about Hotel JAL City Sendai?
Hotel JAL City Sendai is well-known for its Cleanliness, Room Comfort, Service and Facilites, as reviewed by verified Traveloka guests.

More Reviews from Other Guests in Hotel JAL City Sendai

Overall Ratings & Reviews Hotel JAL City Sendai

Traveloka (5)
Other sources (855)
8.4
Very Good
From 855 reviews
Cleanliness

8.6

Room Comfort

8.4

Location

8.2

Service and Facilites

8.4

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Traveler Reviews Hotel JAL City Sendai

Number of reviews per page
20
40
Top reviews
Kalee
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Hotel is very old and run down. It smells throughout the whole hotel. Our room was not very clean, sofa had stains, there were hairs in the bathroom still, holes in the wall from old fixtures that were once there, etc etc. for the price I would not recommend.
Travis
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The stay was great
Karen
icon-Family
Family
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Location was manageable from train station for two seniors even with the rain. Breakfast addition was worthwhile. Rooms are older but well maintained and clean. Standard Double room was ok for two with one suitcase. We encountered problems from check in: someone listed room under my middle name so it took quite awhile to locate and resolve. Also room description on reservation for second room showed washer/dryer but was there was none in room. Manager tried to explain it should be hair dryer but picture showed washer. After looking into it I found that it was not the hotels error. Expedia listed w/d when i reserved room via them. Another issue was that the hotel overcharged me for taxes but credit to them as they found error and made the adjustments.
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John
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Very nice hotel within easy walking distance to the Station and numerous restaurants and shopping centres.
Isabel
icon-
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

I went as a solo traveller with little Japanese language skills and found it a pleasant stay.
Mary Ann
8.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

The location to the train station was excellent. We stayed only one night and the hotel served our needs.
Richard
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 48 week(s) ago

Expedia Group verified review

That was good.
William
icon-with Children
with Children
6.0
/10
Reviewed 50 week(s) ago

Expedia Group verified review

The place was quite convenient maybe a 7 to 10 minute walk from Sendai Station. But the bathroom was covered in mold on the wall ceiling and floor. We only stayed one night and we didn’t see it till later that evening so there wasn’t much we could do about it, but I did let the front desk man know When we left.
Mark Erwin
icon-Friends and family with Friends
Friends and family with Friends
10.0
/10
Reviewed 53 week(s) ago

Hotels.com verified review

Location was easy, breakfast was good too.
Dianne
10.0
/10
Reviewed 54 week(s) ago

Expedia Group verified review

Excellent location and friendly, helpful staff.
Paul
10.0
/10
Reviewed 69 week(s) ago

Expedia Group verified review

Convenient location.
Diane
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 92 week(s) ago

Expedia Group verified review

We had a standard twin and room was spacious w a small sofa. Received 2 bottles of water each day. Hotel was close to Sendai Station. Nice hotel.
EDDIE
8.0
/10
Reviewed 100 week(s) ago

Expedia Group verified review

Almost attached with station and very convenient and breakfast was wonderful
Jei woo
icon-Leisure
Leisure
6.0
/10
Reviewed 103 week(s) ago

Expedia Group verified review

The location of this hotel is convenient.
Ge
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 116 week(s) ago

Expedia Group verified review

easy transportation and downtown location for shopping.
Akira Kikuchi
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 121 week(s) ago

Expedia Group verified review

location from Sendai Station.
Akira Kikuchi
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 123 week(s) ago

Expedia Group verified review

Bath room hook was broken and ceiling fans also didn’t work.
helen
icon-with Partner
with Partner
10.0
/10
Reviewed 130 week(s) ago

Hotels.com verified review

Very close to station. Super friendly and helpful staff. Great breakfast.
LIEN
8.0
/10
Reviewed 132 week(s) ago

Expedia Group verified review

Bathroom need more cleaning
Verified traveler
icon-Leisure
Leisure
10.0
/10
Reviewed 349 week(s) ago

Expedia Group verified review

Clean, friendly stuffs.
Number of reviews per page
20
40

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.