Hotel Resol Sasebo

Clean professionally run and conveniently located

The bed was uncomfortable. Supposed to be 11 night stay. Moved to a room with two beds, still very uncomfortable, 5 nights. Checked out. Still looking for 5 night refund.

Great place and location, out dated rooms but is comfortable and suits just for enough days. Breakfast is wonderful as well as parking, only gripe was the shower pressure.. but overall great stay for a budget trip.

Very good location

The location is unbeatable, with a bus terminal right downstairs. The room was very clean, and the air conditioning was comfortable. Breakfast was also delicious. The staff were all very kind and friendly. I would definitely stay here again.

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Old building and unclean shower The shower curtain smells like a sweaty T-shift Toilet flush tank is dripping and u can hear while u sleep. Breakfast had a curry, and it was tasteless Server wasn’t that friendly either

Great room and amenities. Breakfast is always top notch!

Everything was perfect and quiet how I like it and tv was good

Great

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Close to everything

Great!!

I didn’t like it that room smell something

Room was so dirty, trash under bed, so much dust under bed, mold and rooms are overly sprayed with scent to try and mask odor. Very very dated hotel. Needs to be remodeled. Staff at front desk are not friendly except one female that we seen only once. I don’t think they care much for foreigners and they don’t speak English except for one female.

It was a good hotel for the price

Serious security and privacy violations. A person claiming to be my wife called this hotel, where she was not asked for either an Expedia or Hotel confirmation number. She was not on the reservation. She was not named anywhere as a person who could access details of this reservation, yet, this hotel provided her with access to the reservation, its details, and allowed her to influence the reservation itself. I believe they would have given her my financial information if she asked for it. Textual messages critical to our trip plans were not answered until the day before the reservation, and unreliable internet disconnected me many times. In person, hotel staff addressed their speech at the front desk to my aged grandmother, who is hard of hearing and not informed on the reservation, because they stereotyped me as not being able to speak Japanese. The security violations alone are enough reason not to come here; you don't need the subtle discrimination to tip the scales.

Was close to Downtown.

Good

Safe, Good , clean , and friendly staff