Hotel Sonia Otaru

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8.5
/10
Very Good
1,050 reviews

What Guests Say About Their Stay

Jon Jarintorn

9.7
/ 10
Overall very impressed offline. Staff polite offline.
See original

Christian

10.0
/ 10
The room was great, overlooking the canal, such a beautiful view at night. Bed was firm but actually comfortable, room size was decent too. Onsen was great, all amenities were clean. I will definitely return

Levi

10.0
/ 10
Best location, walkable to everything including the station. Great view of the canal from the spa. Amenities were great as well as all staff

Chezlani

10.0
/ 10
Excellent location for our family ski stay in Otaru. Easy access to train/bus terminal, 30 mins bus ride to Asari Ski Resort. Awesome canal view and nice walkable area for exploring Otaru.
In the Area
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1-4-20 Ironai, Otaru, Hokkaido, Japan, 047-0031

Main Facilities

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Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
Hotel Sonia Otaru is located in area / city Otaru. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Hotel Sonia Otaru

1-4-20 Ironai, Otaru, Hokkaido, Japan, 047-0031
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Lobby Hotel Sonia Otaru
Exterior 2 Hotel Sonia Otaru

Discover More About Hotel Sonia Otaru

General


Near Otaru Canal

Location


When you stay at Hotel Sonia Otaru in Otaru, you'll be in the historical district, within a 5-minute walk of Otaru Canal and Nichigin-dōri. This hotel is 0.1 mi (0.1 km) from Otaru Art Village and 0.2 mi (0.3 km) from Otaru City General Museum Ungakan.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Otaru Canal - 0.2 km / 0.1 mi
Nichigin-dōri - 0.2 km / 0.1 mi
Otaru City General Museum Ungakan - 0.2 km / 0.2 mi
Stained Glass Museum - 0.3 km / 0.2 mi
Otaru Art Village - 0.3 km / 0.2 mi
Otaru City Art Museum - 0.6 km / 0.4 mi
Sakaimachi Street - 0.6 km / 0.4 mi
Bank of Japan Museum - 0.7 km / 0.4 mi
Ironaifuto Park - 0.9 km / 0.5 mi
Kitaichi Venezia Museum - 1 km / 0.6 mi
Rinyu Morning Market - 1.2 km / 0.8 mi
Suitengu - 1.3 km / 0.8 mi
Old Endo Matabei House - 1.3 km / 0.8 mi
Otaru Music Box Museum - 1.5 km / 0.9 mi
Otaru Museum - 1.5 km / 0.9 mi

The nearest airports are:
Sapporo Okadama Airport (OKD) - 37 km / 23 mi
New Chitose Intl. Airport (CTS) - 84.1 km / 52.3 mi

The preferred airport for Hotel Sonia Otaru is New Chitose Intl. Airport (CTS).

Facilities


Take advantage of recreation opportunities such as hot springs, or other amenities including complimentary wireless internet access and a vending machine.

Business Facilities


Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Self parking (subject to charges) is available onsite.

Dining


Stop by the hotel's restaurant, 寿司バル イルオナイ(IL ONAI), for dinner. Dining is also available at the coffee shop/cafe, and room service is provided. Buffet breakfasts are available daily from 6:00 AM to 9:30 AM for a fee.

Rooms


Make yourself at home in one of the 149 individually decorated guestrooms, featuring refrigerators and LCD televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms feature shower/tub combinations, complimentary toiletries, and bidets. Conveniences include phones, as well as safes and desks.

All facilities in Hotel Sonia Otaru

Entertainment Facility Hotel Sonia Otaru
Entertainment Facility
Lobby Hotel Sonia Otaru
Lobby
Exterior Hotel Sonia Otaru
Exterior
Others Hotel Sonia Otaru
Others
Restaurant Hotel Sonia Otaru
Restaurant

Public Facilities

  • Safety deposit box
  • Coffee shop
  • Coffee/tea in lobby
  • Elevator

Hotel Services

  • Laundry service
  • Luggage storage
  • 24-hour Receptionist

General

  • Microwave (shared)
  • Parking

Transportation

  • Limited parking

Food and Drinks

  • Breakfast

Connectivity

  • Free WiFi

Accessibilty

  • Wheelchair accessible

Accommodation Policy & General Information in Hotel Sonia Otaru

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
15:00 - 01:00
Check-out:
Before 11:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Noise-free guestrooms cannot be guaranteed
  • Safety features at this property include a fire extinguisher
, Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Pets Not Allowed
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General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 01:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Hotel Sonia Otaru
149
Number of floors in Hotel Sonia Otaru
9
Another facilities in Hotel Sonia Otaru
Safety deposit box, Coffee shop, Coffee/tea in lobby, Laundry service, Luggage storage

Frequently asked question in Hotel Sonia Otaru

What are available facilities at Hotel Sonia Otaru?
There are top facilites at Hotel Sonia Otaru such as Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Hotel Sonia Otaru?
The standard check-in time at Hotel Sonia Otaru is starting from 15:00 - 01:00 while the latest check-out time is at Before 11:00
Does Hotel Sonia Otaru provide breakfast?
Yes, Hotel Sonia Otaru provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Hotel Sonia Otaru?
Hotel Sonia Otaru is a 4.0-star hotel.
How many floors does Hotel Sonia Otaru have?
Hotel Sonia Otaru has 9 floors.
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More Reviews from Other Guests in Hotel Sonia Otaru

Overall Ratings & Reviews Hotel Sonia Otaru

Traveloka (48)
Other sources (1,002)
8.6
Very Good
From 1,002 reviews
Cleanliness

8.4

Room Comfort

8.6

Service and Facilites

8.6

Sort by
Most Relevant
Preferences
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Traveler Reviews Hotel Sonia Otaru

Number of reviews per page
20
40
Top reviews
Silvana
icon-
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Breakfast good, staff are nice, but level of the bathroom are weird, over foot difference it will be easy to fall if someone not pay attention and the sink counter only go to my thigh, I just 5”3 tall.
Sophia
6.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Hotel staff could use better customer service training. Passive aggression runs rampant
Howard
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Great time.
Maurice
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Sadly this hotel was a sheer disappointment. The rooms were in such an inacceptable state, we left after 1 night. Everything was old, dirty, dusty and mouldy. Our bedding was stained upon arrival and had to reuest they be changed. All the walls were marked and stained, it was dusty and tuere was mould in the shower. Completely unacceptable for the conditoon of the rooms. They did not reflect the rating or the advertised photos.
Read More
Alyssa
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Beautiful hotel, nice area, friendly staff, and spacious rooms.
Christian
icon-Leisure
Leisure
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

The room was great, overlooking the canal, such a beautiful view at night. Bed was firm but actually comfortable, room size was decent too. Onsen was great, all amenities were clean. I will definitely return
Levi
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 30 week(s) ago

Hotels.com verified review

Best location, walkable to everything including the station. Great view of the canal from the spa. Amenities were great as well as all staff
oriol
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Easy and quick
George
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Awesome venue… booked with the Canal view
Chezlani
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 33 week(s) ago

Hotels.com verified review

Excellent location for our family ski stay in Otaru. Easy access to train/bus terminal, 30 mins bus ride to Asari Ski Resort. Awesome canal view and nice walkable area for exploring Otaru.
Xiao
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Great onsen experience! Lady's hot spring has outdoor area, Men's side does not, but have a great harbor & canal view. We heard that the breakfast there is great, and it is true! The only drawback is that there are only two laundary machines.
Erica
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

The lobby was nice and it has all the great free amenities like skin care, tea a coffee. It also has a great onsen. However, the rooms are tired.
Sue Kyung
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

.
Reiko
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 52 week(s) ago

Expedia Group verified review

The building seems to be pretty old and outdated. The view from the room was good, however.
Iren
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 53 week(s) ago

Expedia Group verified review

The hotel is in the best area on the Otaru canal, it is a bit older but still very nice and clean. Bed was comfy. Very nice for a couple of nights. It also has an onsen which is rare in the area.
Natsuko
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 53 week(s) ago

Expedia Group verified review

Very close to the Otaru canal and museums, shops and restaurant. The big bathes with natural spring water is excellent.
Karine
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 54 week(s) ago

Expedia Group verified review

Very convenient location between the rain station and the main attraction street. Very cozy cute hotel. The bathroom was super small though. Breakfast buffet was pretty good and well organised, online waiting room really helped. Per my understanding parking is limited, but we did not have a car. View of the canal was nice. Onsen was pretty small, but at least not that crowded. No sauna and both baths were pretty hot. Other than that, I would stay there again.
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philip
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 55 week(s) ago

Hotels.com verified review

Staff was not friendly. Got there at 2:45 and would let us check in 15 min early. Asked to help call a taxi and declined help. Good location but honestly better hotels to stay.
Kwong Meng
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 63 week(s) ago

Expedia Group verified review

Great view of the canal. Conveniently located with access to many food options within walking distance.
Jojo
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 63 week(s) ago

Expedia Group verified review

Simple room with good amenities.
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Exterior 4 Hotel Sonia Otaru

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Hotel Sonia Otaru

Traveloka (48)
Other sources (1,002)
8.6
Very Good
From 1,002 reviews
Cleanliness

8.4

Room Comfort

8.6

Service and Facilites

8.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hotel Sonia Otaru

Number of reviews per page
20
40
Top reviews
Silvana
icon-
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Breakfast good, staff are nice, but level of the bathroom are weird, over foot difference it will be easy to fall if someone not pay attention and the sink counter only go to my thigh, I just 5”3 tall.
Sophia
6.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Hotel staff could use better customer service training. Passive aggression runs rampant
Howard
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Great time.
Maurice
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Sadly this hotel was a sheer disappointment. The rooms were in such an inacceptable state, we left after 1 night. Everything was old, dirty, dusty and mouldy. Our bedding was stained upon arrival and had to reuest they be changed. All the walls were marked and stained, it was dusty and tuere was mould in the shower. Completely unacceptable for the conditoon of the rooms. They did not reflect the rating or the advertised photos.
Read More
Alyssa
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Beautiful hotel, nice area, friendly staff, and spacious rooms.
Christian
icon-Leisure
Leisure
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

The room was great, overlooking the canal, such a beautiful view at night. Bed was firm but actually comfortable, room size was decent too. Onsen was great, all amenities were clean. I will definitely return
Levi
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 30 week(s) ago

Hotels.com verified review

Best location, walkable to everything including the station. Great view of the canal from the spa. Amenities were great as well as all staff
oriol
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Easy and quick
George
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Awesome venue… booked with the Canal view
Chezlani
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 33 week(s) ago

Hotels.com verified review

Excellent location for our family ski stay in Otaru. Easy access to train/bus terminal, 30 mins bus ride to Asari Ski Resort. Awesome canal view and nice walkable area for exploring Otaru.
Xiao
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Great onsen experience! Lady's hot spring has outdoor area, Men's side does not, but have a great harbor & canal view. We heard that the breakfast there is great, and it is true! The only drawback is that there are only two laundary machines.
Erica
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

The lobby was nice and it has all the great free amenities like skin care, tea a coffee. It also has a great onsen. However, the rooms are tired.
Sue Kyung
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

.
Reiko
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 52 week(s) ago

Expedia Group verified review

The building seems to be pretty old and outdated. The view from the room was good, however.
Iren
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 53 week(s) ago

Expedia Group verified review

The hotel is in the best area on the Otaru canal, it is a bit older but still very nice and clean. Bed was comfy. Very nice for a couple of nights. It also has an onsen which is rare in the area.
Natsuko
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 53 week(s) ago

Expedia Group verified review

Very close to the Otaru canal and museums, shops and restaurant. The big bathes with natural spring water is excellent.
Karine
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 54 week(s) ago

Expedia Group verified review

Very convenient location between the rain station and the main attraction street. Very cozy cute hotel. The bathroom was super small though. Breakfast buffet was pretty good and well organised, online waiting room really helped. Per my understanding parking is limited, but we did not have a car. View of the canal was nice. Onsen was pretty small, but at least not that crowded. No sauna and both baths were pretty hot. Other than that, I would stay there again.
Read More
philip
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 55 week(s) ago

Hotels.com verified review

Staff was not friendly. Got there at 2:45 and would let us check in 15 min early. Asked to help call a taxi and declined help. Good location but honestly better hotels to stay.
Kwong Meng
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 63 week(s) ago

Expedia Group verified review

Great view of the canal. Conveniently located with access to many food options within walking distance.
Jojo
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 63 week(s) ago

Expedia Group verified review

Simple room with good amenities.
Number of reviews per page
20
40