Izumisano Center Hotel

The room was very spacious, clean, great view from the window, quiet area but close to Kansai Airport by train. However, Expedia website shows “Shuttle services included.. it is only FROM HOTEL TO AIRPORT. Expedia website needs to specify for certain things so there are no confusions or disappointments when you arrive at the airport being tired and trying to look for a shuttle service to the hotel. Don’t waste time looking for a shuttle service from the airport. Go and catch the train.

May was very helpful and his cohainwere kind . My tskubin was handled with care and post send I was told and informed by Mat the approx cost .I was on the 17 and the view was breathtaking .free water breakfast made the cost the best prices hotel . 5 stars . The location was so close to a supermkt and the station 100metres . There's also a shuttle to kix .

The hotel is very clean and accessible to the train station. The breakfast is great.

我住17樓，景觀非常開楊，白天和晚上景色不錯

The hotel itself is rather old, therefore not as clean as some newer establishments; however, you get all the amenities you need for a short stay. I did a one-night stay to be near the airport for an early flight, and it was a huge plus that they offer free shuttle services. The staff is nice and accommodating, and the location is great as it's super close to the station and shopping district.

No hot water

There was essentially no heat on our floor. We also did not have any bath/shower water for half our sta and no hot water for the sink. When the staff was contacted about this they said the water would be off for 28 hours. When asked if they knew the water would be off and why they would put us in those rooms (we were the only ones on floor 17), they said they knew it would be and that they let us know the water would be off. I got a hotel for somewhere to sleep and shower…I could barely sleep with both blankets from both beds and I couldn’t shower for half my trip.

For my stay in December the heater was not working in the room which was very cold. Then they shut the water off for my floor (17th) floor saying it would be from 11 am to 3pm. However they meant for 28 hours which was not relayed. I asked the employee if anyone else was on the floor and moved to a different floor which he stated me and my party were the only ones on the floor. He then explained they KNEW the water was going to be shut off and still lodged is in the rooms knowing this would happen. I took photos of the various white spots on the floor and damage/stains on the curtains which I felt should’ve been replaced due to their condition. I was VERY disappointed with my stay and do not recommend staying at this hotel. Even when I voiced my complaints to the staff regarding the heat and the water still not working I felt it was dismissed due to it being the end of my stay. I trusted the ratings for the hotel on the app, and was severely let down.

素敵なホテルでした。お部屋も大きくて綺麗です。

The room was spacious with a verw good view. The price was just excellent.It is located close to the station and airport shuttle service is available. The variety of food in breakfast was rather small. The water temperature of shower was unstable. The staff were very nice.

Close to the airport, only 2 stops along. Easy to walk to with plenty of restaurants around the area. Only letdown was breakfast- POOR on all levels! Cold food, little variety and no knives available even when asked to spread the butter on your toast ?

Everything was perfect. Comfortable and clean.

Great hotel near airport. Good restaurant with great breakfast. Fast WiFi. Will stay again.

Very spacious, both rooms and bathrooms. Offers airport shuttle although the drive time is almost the same as riding public transit… overall great service and experience. Would come again

Big rooms, lots of beds and free breakfast. Close to airport.

treated wonderfully by the staff. shuttle was very convenient

I like the staff they are helpful, clean rooms, walkable the train station. It will be great if they have updated Televisions that have Netflix or apps. because Not everybody is Japanese can only watch news and cooking. It will be great if they have safe box into the room.

Its good hotel, just check the towel. One towel we have has hair on it but the place is good with shuttle to airport

Lovely property at a great price!

Perfect location being only two stops from KIX, for either early departures or late arrivals. Mine was the later. Room was clean and well maintained on the top floor. Breakfast buffet was a nice bonus before leaving the following morning.