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KAMENOI HOTEL Kusatsu Resort
Ryokans
7.4
/10
Pleasant
215 reviews
What Guests Say About Their Stay
Atsuko
10.0
/ 10
大人3人と5才の子供と一緒に宿泊したのですが、とても親切に対応して頂きました。お料理も沢山の量で、美味しくて、お風呂も清潔で安全で大満足です。子供もずっと住みたい、又来たいと言って喜んでました。大変お世話になりました。ありがとうございました。
See translation
AKINORI
10.0
/ 10
フロントのスタッフさんの対応が良かったです
口コミでは古いとか部屋が汚いとか悪い事書いてましたが、全く違ってますよ
備品も色々あり、親切だと思います。
温泉地なので部屋でゆっくりしたり、お風呂に好きな時に入れたり出来る事が本当に良かったです。
家族で大変満足してます。
ありがとうございました。
See translation
Paul
10.0
/ 10
We loved it here. The resort is amazing. The room was a good size. The view was fantastic. Close to the Yubatake, Kusatsu Gate foot bath, restaurants, and markets. They have a free shuttle to the center of town, Yubatake. Also, a shuttle to the bus stop when you go back. Plus, the free big onsen is amazing. You can also use two other hotels' onsens, but Kusatsu Onsen Hotel Resort's is the biggest and nicest. They provide a yukata for use while you're there, which is nice if you want to take pictures outside in a yukata. The staff are all super friendly and nice.
We loved this place.
In the Area
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15-8, Kusatsu, Agatsuma-gun, Gunma, Agatsuma-gun, Kanto, Japan, 377-1711
Main Facilities
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Restaurant
WiFi
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Available Room Types in KAMENOI HOTEL Kusatsu Resort
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What's around KAMENOI HOTEL Kusatsu Resort
15-8, Kusatsu, Agatsuma-gun, Gunma, Agatsuma-gun, Kanto, Japan, 377-1711
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Discover More About KAMENOI HOTEL Kusatsu Resort
note: ryokan was previously named Kusatsu Onsen Hotel Resort
Location
Staying at KAMENOI HOTEL Kusatsu Resort is a good choice when you are visiting Kusatsu-machi.
About KAMENOI HOTEL Kusatsu Resort
Savor your favorite dishes with special cuisines from KAMENOI HOTEL Kusatsu Resort exclusively for you.
Staying at KAMENOI HOTEL Kusatsu Resort will surely satisfy you with its great hospitality and affordable price.
All facilities in KAMENOI HOTEL Kusatsu Resort
Others
Public Facilities
- Others
- Restaurant
- Smoke-free area
- Safety deposit box
Hotel Services
- Luggage storage
- Front desk
Things to Do
- Shops
Food and Drinks
- Breakfast
Transportation
- Area shuttle
Connectivity
- Free WiFi
General
- Parking
Accommodation Policy & General Information in KAMENOI HOTEL Kusatsu Resort
Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, mobile payments, and cash
- Mobile payment options include: PayPay
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk is open daily from 7:00 AM - 10:00 PM. The front desk is staffed during limited hours. For any questions, please contact the property using the information on the booking confirmation. Guests booked in Half Board rates must check-in by 6 PM to receive dinner.
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
15:00 - 19:00
Check-out:
Before 10:00
Hotel policy is not yet available.
General Information
Popular Facilities | Restaurant, WiFi |
Check-In / Check-Out Time | From 15:00 - 19:00 - to 10:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at KAMENOI HOTEL Kusatsu Resort | 103 |
Number of floors in KAMENOI HOTEL Kusatsu Resort | 1 |
Another facilities in KAMENOI HOTEL Kusatsu Resort | Others, Smoke-free area, Safety deposit box, Luggage storage, Front desk |
Frequently asked question in KAMENOI HOTEL Kusatsu Resort
What are available facilities at KAMENOI HOTEL Kusatsu Resort?
There are top facilites at KAMENOI HOTEL Kusatsu Resort such as Restaurant, WiFi. (some may require extra charges)
What is normal check-in & check-out time at KAMENOI HOTEL Kusatsu Resort?
The standard check-in time at KAMENOI HOTEL Kusatsu Resort is starting from 15:00 - 19:00 while the latest check-out time is at Before 10:00
Does KAMENOI HOTEL Kusatsu Resort provide breakfast?
Yes, KAMENOI HOTEL Kusatsu Resort provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of KAMENOI HOTEL Kusatsu Resort?
KAMENOI HOTEL Kusatsu Resort is a 2.5-star hotel.
How many floors does KAMENOI HOTEL Kusatsu Resort have?
KAMENOI HOTEL Kusatsu Resort has 1 floors.
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More Reviews from Other Guests in KAMENOI HOTEL Kusatsu Resort
Overall Ratings & Reviews KAMENOI HOTEL Kusatsu Resort
Other sources (215)
7.4
Pleasant
From 215 reviews
Cleanliness
6.6
Room Comfort
7.0
Service and Facilites
7.8
Sort by
Most Relevant
Preferences
See All
Traveler Reviews KAMENOI HOTEL Kusatsu Resort
Number of reviews per page
20
40
Top reviews
Verified traveler
8.0
/10
Reviewed 16 week(s) ago
Hotels.com verified review
Handy shuttle to town and bus station. Very good dinner and breakfast. Not much English but otherwise very helpful staff.
Sabina
6.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
The staff were absolutely amazing. The hallway was very dingy not nice at all and the futon bed they put on the floor for me was horrible. Having said that, I have never slept on the floor so it was the first time for me. The resort Onsen was amazing.
Regina
Friends and Family
6.0
/10
Reviewed 28 week(s) ago
Hotels.com verified review
The hotel staff was friendly and speaks English. They also have partnership with 2 hotels so when you get there, they allow you to go to the other hotel's hot spring and you can go there in car or their shuttle bus. They have a shared complimentary hair and face care in their public onsen. The bad side is we got a bad wifi signal but the experience was nice.
Read More
Ricardo
Leisure
10.0
/10
Reviewed 34 week(s) ago
Expedia Group verified review
Staff were super nice and helpful
Heidi
8.0
/10
Reviewed 41 week(s) ago
Expedia Group verified review
The hotel is very close to the center of town. They also offer transportation. The staff was super sweet and helpful and the room comfortable. You do sleep on the floor if you get a traditional Japanese room, but it was not bad. The hot springs are not tattoo friendly.
Paul
Leisure Family
10.0
/10
Reviewed 44 week(s) ago
Expedia Group verified review
We loved it here. The resort is amazing. The room was a good size. The view was fantastic. Close to the Yubatake, Kusatsu Gate foot bath, restaurants, and markets. They have a free shuttle to the center of town, Yubatake. Also, a shuttle to the bus stop when you go back. Plus, the free big onsen is amazing. You can also use two other hotels' onsens, but Kusatsu Onsen Hotel Resort's is the biggest and nicest. They provide a yukata for use while you're there, which is nice if you want to take pictures outside in a yukata. The staff are all super friendly and nice.
We loved this place.
Read More
Verified traveler
Friends and Family
8.0
/10
Reviewed 48 week(s) ago
Hotels.com verified review
Great resort but a bit older style and window is single pane so cold air still seeps thru the hobby and hallway area. Some of the ceiling and walls are cracking and stains. The resort has family friendly things to do like ping pong and arcade area. The hot spa was pretty good.
Breakfast is a great experience. Overall, good experience.
Read More
Peter
Leisure with Partner
8.0
/10
Reviewed 56 week(s) ago
Expedia Group verified review
Onsen. Require renovation. Limited local transportation to move around. Staff very helpful, Food quantity too much and quality need to be improved.
Timothy
Leisure with Children
4.0
/10
Reviewed 67 week(s) ago
Expedia Group verified review
The staff was friendly and helpful. The in room bathroom was in need of repair. The fact i needed to reserve breakfast a day in advance is absurd.
Maria
Leisure Family
8.0
/10
Reviewed 72 week(s) ago
Expedia Group verified review
Location is very good and staff are good and helpful
Sarah
Leisure with Friends
4.0
/10
Reviewed 101 week(s) ago
Expedia Group verified review
Outdated and very disappointed.
Need to spend some money to redo paint, hallways and most flooring. Also really needs a deep clean. Roof and higher parts of walls in room were dirty/dusty. Bathroom taps all leaked, including the toilet.
Wifi didn’t work in our room, only reached the lobby and first floor.
Weimin
Leisure Family
6.0
/10
Reviewed 129 week(s) ago
Expedia Group verified review
Property is too old, need improvement.
nakamura
Leisure Family
8.0
/10
Reviewed 144 week(s) ago
Expedia Group verified review
Old hotel but keep good maintenance.
I have an request that need mantion men and women onsen entrance in English.
Hopefully you consider it.
Makoto
Friends and Family
10.0
/10
Reviewed 197 week(s) ago
Hotels.com verified review
The staff is verry friendly❤️❤️❤️🙏
Cris
Leisure with Children
8.0
/10
Reviewed 255 week(s) ago
Expedia Group verified review
We stayed for three nights our breakfast is still the same menu so we expect everyday is different but unfortunately it is not. But all is fine the staff are very nice
T
Leisure with Friends
10.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
とても良い場所でした！
私は車で行きましたが、バスターミナルまで徒歩5〜10分ほどなので、高速バスでも行けるのが良いところだと思います
masami
Leisure with Partner
8.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
湯畑近くにあるグループホテルの温泉にも無料で入れて、異なる源泉を堪能する湯めぐりも楽しめたのでよかった。これをもっと大きく宣伝してもいいのになと思う。
Masahiro
Leisure with Children
8.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
夕食、朝食が美味しかった。
Verified traveler
Friends and Family
6.0
/10
Reviewed 16 week(s) ago
Hotels.com verified review
夕飯に１９時の時間帯がないこと。
お風呂場までのエレベーターがなく地下1Fまで歩くのが大変だと感じた。
Kawauchi
Leisure
8.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
なにも問題なく泊まれてよかったです
Number of reviews per page
20
40
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Overall Ratings & Reviews KAMENOI HOTEL Kusatsu Resort
Other sources (215)
7.4
Pleasant
From 215 reviews
Cleanliness
6.6
Room Comfort
7.0
Service and Facilites
7.8
Sort by
Most Relevant
Preferences
See All
Traveler Reviews KAMENOI HOTEL Kusatsu Resort
Number of reviews per page
20
40
Top reviews
Verified traveler
8.0
/10
Reviewed 16 week(s) ago
Hotels.com verified review
Handy shuttle to town and bus station. Very good dinner and breakfast. Not much English but otherwise very helpful staff.
Sabina
6.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
The staff were absolutely amazing. The hallway was very dingy not nice at all and the futon bed they put on the floor for me was horrible. Having said that, I have never slept on the floor so it was the first time for me. The resort Onsen was amazing.
Regina
Friends and Family
6.0
/10
Reviewed 28 week(s) ago
Hotels.com verified review
The hotel staff was friendly and speaks English. They also have partnership with 2 hotels so when you get there, they allow you to go to the other hotel's hot spring and you can go there in car or their shuttle bus. They have a shared complimentary hair and face care in their public onsen. The bad side is we got a bad wifi signal but the experience was nice.
Read More
Ricardo
Leisure
10.0
/10
Reviewed 34 week(s) ago
Expedia Group verified review
Staff were super nice and helpful
Heidi
8.0
/10
Reviewed 41 week(s) ago
Expedia Group verified review
The hotel is very close to the center of town. They also offer transportation. The staff was super sweet and helpful and the room comfortable. You do sleep on the floor if you get a traditional Japanese room, but it was not bad. The hot springs are not tattoo friendly.
Paul
Leisure Family
10.0
/10
Reviewed 44 week(s) ago
Expedia Group verified review
We loved it here. The resort is amazing. The room was a good size. The view was fantastic. Close to the Yubatake, Kusatsu Gate foot bath, restaurants, and markets. They have a free shuttle to the center of town, Yubatake. Also, a shuttle to the bus stop when you go back. Plus, the free big onsen is amazing. You can also use two other hotels' onsens, but Kusatsu Onsen Hotel Resort's is the biggest and nicest. They provide a yukata for use while you're there, which is nice if you want to take pictures outside in a yukata. The staff are all super friendly and nice.
We loved this place.
Read More
Verified traveler
Friends and Family
8.0
/10
Reviewed 48 week(s) ago
Hotels.com verified review
Great resort but a bit older style and window is single pane so cold air still seeps thru the hobby and hallway area. Some of the ceiling and walls are cracking and stains. The resort has family friendly things to do like ping pong and arcade area. The hot spa was pretty good.
Breakfast is a great experience. Overall, good experience.
Read More
Peter
Leisure with Partner
8.0
/10
Reviewed 56 week(s) ago
Expedia Group verified review
Onsen. Require renovation. Limited local transportation to move around. Staff very helpful, Food quantity too much and quality need to be improved.
Timothy
Leisure with Children
4.0
/10
Reviewed 67 week(s) ago
Expedia Group verified review
The staff was friendly and helpful. The in room bathroom was in need of repair. The fact i needed to reserve breakfast a day in advance is absurd.
Maria
Leisure Family
8.0
/10
Reviewed 72 week(s) ago
Expedia Group verified review
Location is very good and staff are good and helpful
Sarah
Leisure with Friends
4.0
/10
Reviewed 101 week(s) ago
Expedia Group verified review
Outdated and very disappointed.
Need to spend some money to redo paint, hallways and most flooring. Also really needs a deep clean. Roof and higher parts of walls in room were dirty/dusty. Bathroom taps all leaked, including the toilet.
Wifi didn’t work in our room, only reached the lobby and first floor.
Weimin
Leisure Family
6.0
/10
Reviewed 129 week(s) ago
Expedia Group verified review
Property is too old, need improvement.
nakamura
Leisure Family
8.0
/10
Reviewed 144 week(s) ago
Expedia Group verified review
Old hotel but keep good maintenance.
I have an request that need mantion men and women onsen entrance in English.
Hopefully you consider it.
Makoto
Friends and Family
10.0
/10
Reviewed 197 week(s) ago
Hotels.com verified review
The staff is verry friendly❤️❤️❤️🙏
Cris
Leisure with Children
8.0
/10
Reviewed 255 week(s) ago
Expedia Group verified review
We stayed for three nights our breakfast is still the same menu so we expect everyday is different but unfortunately it is not. But all is fine the staff are very nice
T
Leisure with Friends
10.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
とても良い場所でした！
私は車で行きましたが、バスターミナルまで徒歩5〜10分ほどなので、高速バスでも行けるのが良いところだと思います
masami
Leisure with Partner
8.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
湯畑近くにあるグループホテルの温泉にも無料で入れて、異なる源泉を堪能する湯めぐりも楽しめたのでよかった。これをもっと大きく宣伝してもいいのになと思う。
Masahiro
Leisure with Children
8.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
夕食、朝食が美味しかった。
Verified traveler
Friends and Family
6.0
/10
Reviewed 16 week(s) ago
Hotels.com verified review
夕飯に１９時の時間帯がないこと。
お風呂場までのエレベーターがなく地下1Fまで歩くのが大変だと感じた。
Kawauchi
Leisure
8.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
なにも問題なく泊まれてよかったです
Number of reviews per page
20
40