Lake Saroma Tsuruga Resort

Resorts
8.8
/10
Very Good
119 reviews

What Guests Say About Their Stay

Manju

10.0
/ 10
We stayed only for a night due to a road trip scheduled. It was a very pleasant stay with some stunning views.

Jacquelyn

10.0
/ 10
Onsen and great food selection for breakfast. We missed dinner by 15mins due to the long drive.

Verified traveler

10.0
/ 10
I love dinner and the onsen. The staffs are polite and very kind : ) If I come back again I hope to see the red carpet, It ‘s good view.
In the Area
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306-1 Sakaeura, Tokoro cho, Kitami, Hokkaido, Japan, 093-0216

Main Facilities

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Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
Staying at Lake Saroma Tsuruga Resort is a good choice when you are visiting Kitami. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Lake Saroma Tsuruga Resort

306-1 Sakaeura, Tokoro cho, Kitami, Hokkaido, Japan, 093-0216
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Discover More About Lake Saroma Tsuruga Resort

General


Near Lake Saroma Wakka Nature Centre

Location


When you stay at Lake Saroma Tsuruga Resort in Kitami, you'll be on the waterfront, within a 5-minute drive of Abashiri Quasi-National Park and Lake Saroma Wakka Nature Centre. This resort is 19.9 mi (32 km) from Lake Abashiri and 20.4 mi (32.8 km) from Lake Notoro.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Abashiri Quasi-National Park - 0.9 km / 0.5 mi
Lake Saroma Wakka Nature Centre - 1.6 km / 1 mi
Lake Abashiri - 32 km / 19.9 mi
Lake Notoro - 32.8 km / 20.4 mi
Abashiri Prison Museum - 37.3 km / 23.2 mi
Okhotsk Ryuhyo Museum - 37.8 km / 23.5 mi
Mount Tento - 38 km / 23.6 mi
Abashiri Lake View Ski Resort - 38.3 km / 23.8 mi
Museum of Northern Peoples - 38.4 km / 23.9 mi
Road Station Ryuhyokaido Abashiri - 38.8 km / 24.1 mi
Ryuhyo Glass Museum - 39 km / 24.2 mi
Abashiri Historical Museum - 39.1 km / 24.3 mi
Abashiri Port - 40.2 km / 25 mi
Tokyo University of Agriculture - 41.5 km / 25.8 mi
Road Station Kamiyubetsu Onsen Tulip no Yu - 43 km / 26.7 mi

The nearest airports are:
Memanbetsu Airport (MMB) - 46 km / 28.6 mi
Okhotsk - Monbetsu Airport (MBE) - 63.6 km / 39.5 mi

The preferred airport for Lake Saroma Tsuruga Resort is Memanbetsu Airport (MMB).

Facilities


Don't miss out on the many recreational opportunities, including hot springs, a steam room, and bicycles to rent. This resort also features complimentary wireless internet access, gift shops/newsstands, and a fireplace in the lobby.

Business Facilities


Featured amenities include a computer station, complimentary newspapers in the lobby, and a 24-hour front desk. A roundtrip airport shuttle is complimentary (available on request).

Dining


Enjoy Fusion cuisine at La mer, one of the resort's many dining establishments, which include 2 restaurants and a coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge.

Rooms


Make yourself at home in one of the 68 air-conditioned rooms featuring refrigerators and LCD televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms have complimentary toiletries and bidets. Conveniences include safes and electric kettles, and housekeeping is provided daily.

All facilities in Lake Saroma Tsuruga Resort

Bar, Cafe and Lounge Lake Saroma Tsuruga Resort
Bar, Cafe and Lounge
Entertainment Facility Lake Saroma Tsuruga Resort
Entertainment Facility
Common Space Lake Saroma Tsuruga Resort
Common Space
Lobby Lake Saroma Tsuruga Resort
Lobby
Accommodation Services Lake Saroma Tsuruga Resort
Accommodation Services

Public Facilities

  • Smoke-free area
  • Safety deposit box
  • Coffee shop
  • Coffee/tea in lobby
  • Elevator

Things to Do

  • Garden
  • Library
  • Steam room

Transportation

  • Airport transfer
  • Valet parking
  • Bicycle rental

General

  • Banquet
  • Fireplace in lobby
  • Parking

Hotel Services

  • Newspaper in lobby
  • Luggage storage
  • 24-hour Receptionist

Sports and Recreations

  • Table tennis
  • Billiard

Connectivity

  • Free WiFi

Business Facilities

  • Computer station

Nearby Facilities

  • Gift shop

Accommodation Policy & General Information in Lake Saroma Tsuruga Resort

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
15:00 - 19:00
Check-out:
Before 10:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards and cash
  • Safety features at this property include a fire extinguisher
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Guests traveling with a service animal must contact the property prior to arrival.
, To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 7:30 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. Please contact the property in advance if arriving after 7:30 PM in order to arrange dinner service.

Pets

Limited Number Of Pets In Room
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General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 19:00 - to 10:00
Available rooms at Lake Saroma Tsuruga Resort
68
Number of floors in Lake Saroma Tsuruga Resort
4
Another facilities in Lake Saroma Tsuruga Resort
Smoke-free area, Safety deposit box, Coffee shop, Coffee/tea in lobby, Garden

Frequently asked question in Lake Saroma Tsuruga Resort

What are available facilities at Lake Saroma Tsuruga Resort?
There are top facilites at Lake Saroma Tsuruga Resort such as Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Lake Saroma Tsuruga Resort?
The standard check-in time at Lake Saroma Tsuruga Resort is starting from 15:00 - 19:00 while the latest check-out time is at Before 10:00
What is the star rating of Lake Saroma Tsuruga Resort?
Lake Saroma Tsuruga Resort is a 4.0-star hotel.
How many floors does Lake Saroma Tsuruga Resort have?
Lake Saroma Tsuruga Resort has 4 floors.
How many rooms are available at Lake Saroma Tsuruga Resort?
Lake Saroma Tsuruga Resort has 68 rooms in total.
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More Reviews from Other Guests in Lake Saroma Tsuruga Resort

8.8
Very Good
From 119 reviews
Cleanliness

8.8

Room Comfort

8.4

Location

8.0

Service and Facilites

8.8

Sort by
Most Relevant
Preferences
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Traveler Reviews Lake Saroma Tsuruga Resort

Number of reviews per page
20
40
Top reviews
Manju
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

We stayed only for a night due to a road trip scheduled. It was a very pleasant stay with some stunning views.
Samantha
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 58 week(s) ago

Expedia Group verified review

Very peaceful and has beautiful scenery. Love the birds around the sea.
Alan
icon-with Partner
with Partner
8.0
/10
Reviewed 86 week(s) ago

Hotels.com verified review

Everything about the hotel was extremely good and overall the service was good, except the last day at breakfast the staff were not as helpful. Our room was spacious with great views and it was a good hotel as a base for touring, my only issue was the breakfast finished at 8:30 - that is too early when on holiday!!
Jacquelyn
icon-Family
Family
10.0
/10
Reviewed 363 week(s) ago

Hotels.com verified review

Onsen and great food selection for breakfast. We missed dinner by 15mins due to the long drive.
En Na
icon-Family
Family
6.0
/10
Reviewed 370 week(s) ago

Hotels.com verified review

My stay with 2 meals but quite disappointed with the food they provided. In this price we paid for should be able to get better food and service.
Verified traveler
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 372 week(s) ago

Expedia Group verified review

I love dinner and the onsen. The staffs are polite and very kind : ) If I come back again I hope to see the red carpet, It ‘s good view.
Verified traveler
icon-with Partner
with Partner
10.0
/10
Reviewed 438 week(s) ago

Hotels.com verified review

Fantastic service, with very kind and helpful staff. Facilities are slightly dated but clean and well maintained. Breathtaking view of the lake from the room, wonderful hot springs. Location is quite remote, but everything is available on-site. Highly recommended.
Niruslan
10.0
/10
Reviewed 441 week(s) ago

Expedia Group verified review

Nice staff, Delicious dinner & breakfast, Good Onsen.
Verified traveler
10.0
/10
Reviewed 472 week(s) ago

Expedia Group verified review

The location a bit far. The hotel staff are polite and provide good service. The tatami room very nice for 4 of us to stay. Nice lake view . Breakfast and dinner provided nice but choose limited.
Verified traveler
icon-Family
Family
8.0
/10
Reviewed 473 week(s) ago

Hotels.com verified review

Excellent personalized check in service, with great food for the half board, especially the huge and fresh sashimi platter that came with the dinner, was a great surprise. The room we had has an awesome view and the concierge staff was very helpful with luggages and all. Awesome service!
Patrick
icon-Family
Family
10.0
/10
Reviewed 476 week(s) ago

Hotels.com verified review

We opted for a tatami room for two nights and were given a lake view room which had 2 big glass windows offer nice scenery. The room was spacious for 4 adults and one baby. They serve nice dinner and breakfast. Onsen is well maintained and clean, especially the outdoor one. There's no shopping or amenities at its surrounding area. If you purely look for a relaxing stay, hotel Saroma is one of the options.
Read More
Roderick
icon-with Partner
with Partner
10.0
/10
Reviewed 513 week(s) ago

Hotels.com verified review

Great hotel, excellent service, delicious food buffet style, efficient and friendly staff. Nice onsen in and outside. A very pleasant treat in northern Hokkaido, a place to coke back to!
Gershon
icon-with Partner
with Partner
8.0
/10
Reviewed 575 week(s) ago

Hotels.com verified review

The view with the lake was fantastic. Came with a telescope for bird-watching. 1st floor onsen was great and the resort is equipped with ping pong tables, pool table and other games in the games room which was fun. Food was extensive but average, though the soft serve ice cream was the best I have ever eaten. Very relaxing stay though there is not much to do in the area. The view made the drive worth it.
Read More
Verified traveler
icon-with Partner
with Partner
8.0
/10
Reviewed 583 week(s) ago

Hotels.com verified review

Nice hotel to relax in with great views, by the lake. Room is clean and spacious..hotel is bit dated including the onsens. Not much to do around the area and no shops or restaurants nearby within walking distance
Dora
icon-Family
Family
10.0
/10
Reviewed 592 week(s) ago

Hotels.com verified review

very good resort and good service
HUA-FENG
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

整體都非常好, 會再回住.
Keiko
icon-with Partner
with Partner
6.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

施設故障ということで温泉の露天風呂が閉鎖されていました。チェックイン時には何も説明なく、浴場に入って初めて張り紙で知る状況でした。 温泉を楽しみにしての宿泊でしたのでとても残念でした。
MASAMI
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

22時30分に到着したが快くチェックインさせてくれた
mitsuyo
4.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

落ち着いた感じで良かったです
HIROFUMI
10.0
/10
Reviewed 39 week(s) ago

Hotels.com verified review

食事も美味しかった!
Number of reviews per page
20
40

Ready to make up your mind?

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Lobby 4 Lake Saroma Tsuruga Resort

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.8
Very Good
From 119 reviews
Cleanliness

8.8

Room Comfort

8.4

Location

8.0

Service and Facilites

8.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Lake Saroma Tsuruga Resort

Number of reviews per page
20
40
Top reviews
Manju
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

We stayed only for a night due to a road trip scheduled. It was a very pleasant stay with some stunning views.
Samantha
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 58 week(s) ago

Expedia Group verified review

Very peaceful and has beautiful scenery. Love the birds around the sea.
Alan
icon-with Partner
with Partner
8.0
/10
Reviewed 86 week(s) ago

Hotels.com verified review

Everything about the hotel was extremely good and overall the service was good, except the last day at breakfast the staff were not as helpful. Our room was spacious with great views and it was a good hotel as a base for touring, my only issue was the breakfast finished at 8:30 - that is too early when on holiday!!
Jacquelyn
icon-Family
Family
10.0
/10
Reviewed 363 week(s) ago

Hotels.com verified review

Onsen and great food selection for breakfast. We missed dinner by 15mins due to the long drive.
En Na
icon-Family
Family
6.0
/10
Reviewed 370 week(s) ago

Hotels.com verified review

My stay with 2 meals but quite disappointed with the food they provided. In this price we paid for should be able to get better food and service.
Verified traveler
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 372 week(s) ago

Expedia Group verified review

I love dinner and the onsen. The staffs are polite and very kind : ) If I come back again I hope to see the red carpet, It ‘s good view.
Verified traveler
icon-with Partner
with Partner
10.0
/10
Reviewed 438 week(s) ago

Hotels.com verified review

Fantastic service, with very kind and helpful staff. Facilities are slightly dated but clean and well maintained. Breathtaking view of the lake from the room, wonderful hot springs. Location is quite remote, but everything is available on-site. Highly recommended.
Niruslan
10.0
/10
Reviewed 441 week(s) ago

Expedia Group verified review

Nice staff, Delicious dinner & breakfast, Good Onsen.
Verified traveler
10.0
/10
Reviewed 472 week(s) ago

Expedia Group verified review

The location a bit far. The hotel staff are polite and provide good service. The tatami room very nice for 4 of us to stay. Nice lake view . Breakfast and dinner provided nice but choose limited.
Verified traveler
icon-Family
Family
8.0
/10
Reviewed 473 week(s) ago

Hotels.com verified review

Excellent personalized check in service, with great food for the half board, especially the huge and fresh sashimi platter that came with the dinner, was a great surprise. The room we had has an awesome view and the concierge staff was very helpful with luggages and all. Awesome service!
Patrick
icon-Family
Family
10.0
/10
Reviewed 476 week(s) ago

Hotels.com verified review

We opted for a tatami room for two nights and were given a lake view room which had 2 big glass windows offer nice scenery. The room was spacious for 4 adults and one baby. They serve nice dinner and breakfast. Onsen is well maintained and clean, especially the outdoor one. There's no shopping or amenities at its surrounding area. If you purely look for a relaxing stay, hotel Saroma is one of the options.
Read More
Roderick
icon-with Partner
with Partner
10.0
/10
Reviewed 513 week(s) ago

Hotels.com verified review

Great hotel, excellent service, delicious food buffet style, efficient and friendly staff. Nice onsen in and outside. A very pleasant treat in northern Hokkaido, a place to coke back to!
Gershon
icon-with Partner
with Partner
8.0
/10
Reviewed 575 week(s) ago

Hotels.com verified review

The view with the lake was fantastic. Came with a telescope for bird-watching. 1st floor onsen was great and the resort is equipped with ping pong tables, pool table and other games in the games room which was fun. Food was extensive but average, though the soft serve ice cream was the best I have ever eaten. Very relaxing stay though there is not much to do in the area. The view made the drive worth it.
Read More
Verified traveler
icon-with Partner
with Partner
8.0
/10
Reviewed 583 week(s) ago

Hotels.com verified review

Nice hotel to relax in with great views, by the lake. Room is clean and spacious..hotel is bit dated including the onsens. Not much to do around the area and no shops or restaurants nearby within walking distance
Dora
icon-Family
Family
10.0
/10
Reviewed 592 week(s) ago

Hotels.com verified review

very good resort and good service
HUA-FENG
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

整體都非常好, 會再回住.
Keiko
icon-with Partner
with Partner
6.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

施設故障ということで温泉の露天風呂が閉鎖されていました。チェックイン時には何も説明なく、浴場に入って初めて張り紙で知る状況でした。 温泉を楽しみにしての宿泊でしたのでとても残念でした。
MASAMI
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

22時30分に到着したが快くチェックインさせてくれた
mitsuyo
4.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

落ち着いた感じで良かったです
HIROFUMI
10.0
/10
Reviewed 39 week(s) ago

Hotels.com verified review

食事も美味しかった!
Number of reviews per page
20
40