Sotetsu Grand Fresa Osaka - Namba

Highly recommend! I can not say enough good things about this hotel. It has everything you could possibly need! Clean! Cold ac, super helpful staff, and so close to so many cool shops! Highlights: Proximity to Dotonburi Smokers room And definitely Add the breakfast buffet!

Amazing all around, same for their location in Tokyo.

Amazing service, convenient location and the staff were super helpful.

Recommend this hotel.

Honestly, I was amazed. The location, the price the amenities was all exactly what we were looking for. As far as a hotel. All I want to sleep and shower.. this place was exactly what we wanted. My wife lost a very valuable ring. We looked everywhere and knew it was lost in the room. We never found it. Later that day we came back to a clean room with the really expensive ring laying on the made up bed. My wife was in tears that someone found it and didnt keep it. Tried to contact the front desk to find out who cleaned the room so we could give a substantial amount of offerings for their honesty. Unfortunately, due to language barrier they were no help trying to find the housekeeper. But I praise this hotel for all the effort they do to keep guest happy and comfortable during fast paced short stays.

Very clean , breakfast was great , however , i’m sure if there was a language barrier, but that side of things was a little complicated trying to converse eight and communicate. My overall experience was great and I would look again any day. The location was everything.

Perfect for solo female traveler

Great hotel for the budget conscious traveller location is really good, our room was in the back side of the hotel off of the main road it was quite. Close to Dotunboti Street, subway station 4 minute walk.

The hotel is very convenient to everything and getting to and from places. The room needed a bit more cleaning as there was a lot of dirt and dust in the vents that blew air out into the room. The amenities were helpful and the breakfast had many choices. Great price for the location. Having a company in the lobby daily to help get luggage transfers is such a wonderful asset. Not much interaction with the hotel staff. Desperately need more laundry facilities and have the hotel guests leave their room number on a wipe board. 3 washer/dryers for an entire hotel caused long wait times. Also our room could have used a more thorough cleaning. The mirror was dirty and the bathroom needed a better wipe down.

The room was in a very convenient location walkable to everything. The staff were very helpful and kind. Breakfast was delicious- A big buffet, but the air-conditioning you couldn’t control yourself, which always sucks! so it never got fully cold in our room.

Loved it!

Overall it's good, especially for its cost as compared to other hotels nearby. It's location is very convenient. If I ever visit Osaka again, I most likely will stay here again.

We picked this hotel due to the proximity to Dotonbori and pick up locations for the events we booked on Klook. Property was clean and checking in/out was easy with their Kiosk. 1 of the 4 elevators was out during our stay which caused some backups in the lobby. I wish there were more washer/dryer machines as there were only 3 on the property. This one of the main things we look for when when booking. We opted for their breakfast buffet option with our stay. I wish there were fresh fruit, it all looked like it was all from the can. The daily offerings was the same and I was getting tired of eating the same thing after 3 days, more variety is needed!

The staff was polite and helpful they helped us with anything we needed. The room is small, difficult to control air conditioning, has a smell of humidity, our room has a view to a wall. One of the four elevators was in maintenance but another one wasn't respecting timing or had trouble reading with their laser because the doors would close hard. Location is good for walking to dontobori or taking a train/subway to anywhere in osaka.

I enjoyed the property. I did not like that the staff did not offer support while checking in using the kiosk.

Bathroom sink was separating at the bottom. No leak, but there was a hint of sewer gas

The hotel is clean and new!

The room was small but very convenient, clean and comfortable

Great location. This was my second time in this hotel. Unfortunately the room this time was not as good as the first time. The elevator closes the doors “violently” a way too fast that it would hard to enter.

Great location for transportation, shopping, and food options.