One Niseko Resort Towers

Hotels
Finding rooms for you...
8.6
/10
Very Good
879 reviews

What Guests Say About Their Stay

Paul

10.0
/ 10
Excellent room (4 of us in a suite) for a good price during peak ski season. Onsen was fantastic. Easy access to skiing. Free onsite parking. Car not necessary, but definitely helps to get around the area.

Joon Fui

10.0
/ 10
It’s tucked deep in the mountains, with the nearest convenience store about a 12-minute drive away, so having a car is highly recommended. That said, the resort itself offers a wide range of amenities -including breakfast, onsen, and massage services - covering most of your needs during the stay. The highlight of this experience was being able to enjoy snowy scenery even in the third week of March.

Yannick

10.0
/ 10
Ski easily accessible with car or free shuttle. FRIENDLY STAFF!!!! You will not be desapointed. GOOD breakfast!!! Would go again anytime!!! Room very clean, restaurant as well. Walkways could use some help. Convenient ski locker. Fait price too. Thanks to the staff!!!! Love them.
In the Area
See Map
455-3 Niseko, Niseko, Abuta, Hokkaido, Japan, 048-1511

Main Facilities

Read More
Restaurant
WiFi
Elevator
One Niseko Resort Towers is located in area / city Niseko-cho.
Read More
Login successful!
Now you can enjoy more benefits, including the option to pay near your stay date!

What's around One Niseko Resort Towers

455-3 Niseko, Niseko, Abuta, Hokkaido, Japan, 048-1511
Discover More Places
Lobby One Niseko Resort Towers
Lobby 2 One Niseko Resort Towers

Discover More About One Niseko Resort Towers

General


Near Niseko Moiwa Ski Resort

Location


With a stay at One Niseko Resort Towers in Niseko, you'll be near ski lifts, within a 5-minute drive of Niseko Annupuri International Ski Area and Niseko Moiwa Ski Resort. This ski hotel is 9.6 mi (15.5 km) from Niseko Tokyu Grand HIRAFU and 12.5 mi (20.1 km) from Niseko Hanazono Resort.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Niseko Moiwa Ski Resort - 0.8 km / 0.5 mi
Kanro-sui - 0.9 km / 0.6 mi
Niseko-Shakotan-Otarukaigan Quasi-National Park - 1.6 km / 1 mi
Niseko Annupuri Gondola - 2.6 km / 1.6 mi
Jumbo No. 1 Quad Lift - 2.6 km / 1.6 mi
Niseko Annupuri International Ski Area - 2.7 km / 1.7 mi
Niseko Distillery - 2.8 km / 1.8 mi
Niseko Takahashi Dairy Farm - 5.7 km / 3.5 mi
Wonderland Chair A - 6.3 km / 3.9 mi
Yukichichibu Onsen - 7.9 km / 4.9 mi
Kaributo - 8 km / 5 mi
Road Station Niseko View Plaza - 9 km / 5.6 mi
Niseko Cho Goshikionsen Information Center - 12.9 km / 8 mi
Lake Hangetsu Nature Park - 13.3 km / 8.3 mi
Noasc - 13.7 km / 8.5 mi

The preferred airport for One Niseko Resort Towers is New Chitose Intl. Airport (CTS) - 114.1 km / 70.9 mi

Renovations


This property is closed from April 1 2026 to April 23 2026 (dates subject to change). The following facilities are closed on Tuesday and Wednesday:

  • Bar/lounge
  • Dining venue(s)

Facilities


Spend the day on the slopes, or enjoy other recreational amenities, which include hot springs. Additional amenities at this hotel include complimentary wireless internet access, ski storage, and gift shops/newsstands. The complimentary ski shuttle makes getting to the slopes a breeze.

Business Facilities


Featured amenities include complimentary newspapers in the lobby, luggage storage, and laundry facilities. A train station pick-up service is provided at no charge, and free self parking is available onsite.

Dining


Grab dinner at TURA, a restaurant that specializes in Italian cuisine. You can also grab snacks at the coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Full breakfasts are available daily from 7:30 AM to 9:30 AM for a fee.

Rooms


Make yourself at home in one of the 90 guestrooms, featuring kitchens with full-sized refrigerators/freezers and stovetops. Your bed comes with down comforters and premium bedding. 32-inch LCD televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries.

All facilities in One Niseko Resort Towers

Bar, Cafe and Lounge One Niseko Resort Towers
Bar, Cafe and Lounge
Entertainment Facility One Niseko Resort Towers
Entertainment Facility
Lobby One Niseko Resort Towers
Lobby
Accommodation Services One Niseko Resort Towers
Accommodation Services
Exterior One Niseko Resort Towers
Exterior

Public Facilities

  • Coffee shop
  • Coffee/tea in lobby
  • Elevator

Hotel Services

  • Newspaper in lobby
  • Luggage storage
  • Porter

Transportation

  • Area shuttle
  • Ski shuttle

General

  • Smoking area
  • Parking

Food and Drinks

  • Breakfast

Connectivity

  • Free WiFi

Shuttle Service

  • Train station pickup

Nearby Facilities

  • Gift shop

Sports and Recreations

  • Ski storage

Accommodation Policy & General Information in One Niseko Resort Towers

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
15:00 - 22:00
Check-out:
Before 11:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and cash
  • Safety features at this property include a fire extinguisher and a smoke detector
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
, This property offers transfers from the train station. To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. The front desk is open daily from 7:00 AM - midnight. This property doesn't offer after-hours check-in. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.

Pets

Service Animals Allowed
Read All

General Information

Popular Facilities
Restaurant, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 22:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at One Niseko Resort Towers
90
Number of floors in One Niseko Resort Towers
11
Another facilities in One Niseko Resort Towers
Coffee shop, Coffee/tea in lobby, Newspaper in lobby, Luggage storage, Porter

Frequently asked question in One Niseko Resort Towers

What are available facilities at One Niseko Resort Towers?
There are top facilites at One Niseko Resort Towers such as Restaurant, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at One Niseko Resort Towers?
The standard check-in time at One Niseko Resort Towers is starting from 15:00 - 22:00 while the latest check-out time is at Before 11:00
Does One Niseko Resort Towers provide breakfast?
Yes, One Niseko Resort Towers provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of One Niseko Resort Towers?
One Niseko Resort Towers is a 4.0-star hotel.
How many floors does One Niseko Resort Towers have?
One Niseko Resort Towers has 11 floors.
See All

More Reviews from Other Guests in One Niseko Resort Towers

8.6
Very Good
From 869 reviews
Cleanliness

8.8

Room Comfort

9.0

Location

7.2

Service and Facilites

8.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews One Niseko Resort Towers

Number of reviews per page
20
40
Top reviews
Paul
icon-Family
Family
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Excellent room (4 of us in a suite) for a good price during peak ski season. Onsen was fantastic. Easy access to skiing. Free onsite parking. Car not necessary, but definitely helps to get around the area.
Joon Fui
icon-with Children
with Children
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

It’s tucked deep in the mountains, with the nearest convenience store about a 12-minute drive away, so having a car is highly recommended. That said, the resort itself offers a wide range of amenities -including breakfast, onsen, and massage services - covering most of your needs during the stay. The highlight of this experience was being able to enjoy snowy scenery even in the third week of March.
Read More
Andrew
icon-with Children
with Children
4.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

There’s very poor communication from the hotel. The hotel didn’t specify that there are specific timings for the shuttle. After I booked my train tickets and tried to arrange the shuttle pickup, then the hotel told me I had to be at the station at certain time. I had to change my train booking. When I booked the hotel, I booked with breakfast for 2 adults and a 6 year old child. Somehow, the breakfast that the hotel received was for a 3 year old child. The restaurant insisted I had to pay extra for the child because the age was wrong. I decided then that I’ll not have breakfast and only 2 pax will have breakfast. I then asked to sit together while they have breakfast and the restaurant would not even allow me to sit there even though I do not take anything. The mess up and the inflexibility totally spoiled any impression of the hotel. I booked a premium suite with twin beds. Although the room was spacious, the twin beds were just 3 feet which was very surprising for a 4 star hotel. The hotel is located out of the way without any play area so we have to travel to other ski areas even to have fun in the snow. If you want to stay in this hotel, I recommend having a car to access the places to enjoy. I do need to mention some of the reception staff were quite polite and helpful and the shuttle drivers were especially helpful and nice. Overall, I would not recommend this hotel as I’m sure there are better hotels. I would not choose this hotel on my future visits to Hokkaido
Read More
Yannick
icon-Family
Family
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Ski easily accessible with car or free shuttle. FRIENDLY STAFF!!!! You will not be desapointed. GOOD breakfast!!! Would go again anytime!!! Room very clean, restaurant as well. Walkways could use some help. Convenient ski locker. Fait price too. Thanks to the staff!!!! Love them.
Ericka
icon-with Partner
with Partner
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

The room is very spacious and this was perfect for 6nights stay in Niseko. Parking is also very large too. The breakfast and onsen was nice and overall it was a great stay. I wish the room was cleaned (changing sheets etc) for once or twice at least during the stay. The cleaners will only take the trash out and exchange the towels everyday..
Read More
Callum
icon-with Partner
with Partner
6.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

If there was a more convenient shuttle bus arrangement to the main slopes in Niseko (Grand Hirafu welcome center) then this would be an easy 5 stars all around. Staff and facilities were excellent but dragged down by how difficult it was to get to and from the hotel and the slopes. Mornings were okay as could get a shuttle to Annupuri and then ski across but getting home was an ordeal. We ended up spending $250 across the week on taxis as we couldn’t hack spending 1 hour+ on public transport for a 15 minute drive. If you have a car then this is a great spot, but skiing in the main part of Niesko with public transport only, would not recommence
Read More
Shen
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Very spacious, the staff are beyond wonderful. Onsen at the end of the day is just a fantastic treat. Highly recommend!
Veronica
icon-with Partner
with Partner
4.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Pros: Shuttle from Kutchan with advanced reservation If you’re looking for a cheaper place to stay for snowboarding Niseko, they have a great shuttle in the morning to get to the resort and it’s free. Breakfast every morning (you pay for this during booking) was great lots of options and beautiful views. Café had sweet staff and decent snacks, our Room was large with heating (great for the winter!) and beds were comfortable Cons: Smelled really bad! Found Asian beetles in our room so wasn’t sure if that was the cause but the entire 4th floor reeked like rotten eggs or old cauliflower and it was potent. I had a hard time sleeping because I couldn’t stand the smell. Unless you have a car, you’re pretty stuck with eating at the resort. The have taxi service available at that location but it was around 16-20,000 yen round trip to get to and from Niseko village at night for dinner. Other than the cafe I mentioned earlier, they have a restaurant that serves dinner and breakfast, and a small snack station by the concierge desk. It has some meager options for ramen/ frozen meals you can prep in your room, and larger variety for beverages like tea, water, and beer. You can get your boards and skis shipped to the hotel but once they receive the gear it is stowed in an unlocked ski equipment room, you can just walk in and grab your stuff and pray that no one grabbed the wrong bag Over all it got the job done for us but wasn’t quite the best spot to spend a honeymoon 3 nights.
Read More
Teri
icon-with Friends
with Friends
6.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

The staff was excellent; the room was comfortable. We dinned in the Steak House and Enjoyed the Sky Lounge in the evenings. The hotel needs to have an area to relax in during the day. There is no restaurant, bar or lounging area available during the afternoon or early evenings after the breakfast buffet closes at this location.
Read More
Dustin
10.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

Nice staff, clean everything, good breakfast
Andrew
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Great onsen, excellent breakfast and spacious room.
Jack William
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Staff were amazing, room and view was great. Facilities also great.
Conrad Shawn
icon-Leisure
Leisure
8.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

The staff and location are great, the onsen is also very nice. The guest rooms, like many in the older Niseko area are getting a little tired, especially for the price. The breakfast was fantastic, it changed significantly every day. I’ve stayed at Kanronomori (beside this), and Niseko Grand down the hill, this one might be my favourite. There’s also goats! They are the lawnmower crew in the summer, but hunker down in a shack in winter, coming out for hay on nice days. If you’re staying there, go say high and give some nose scratches!
Read More
Robin
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Excellent breakfast . 2 br condo . Lots of space . Living room had pullout couch also . We had a car so travelled around but otherwise need hotel shuttle to resorts and train station .
Tanya
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

We loved the breakfast, the onsen and friendly staff. Room was bigger than expected. Very big for family of 5 plus ski gear.
Brynn
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

It smelt really bad throughout the hotel. It said coffee would be available in the lobby but the cafe didn’t open until 10:30 and the mountain opens at 8am so that didn’t make sense. The sign at the cafe said order drinks at the front desk and they offered to give me a coffee pod to take back up to my room on the 5th floor as I’m heading out. The shuttles have to be reserved a day in advance which leaves limited flexibility and they don’t even go anywhere useful. So fix the smell, offer coffee in the lobby or put to go cups in the room, and make the shuttle non reservation as well as breakfast and the hot pot dinner. We got in at 7pm and it was “too late” to reserve breakfast or the shuttle or dinner for the next day. It would’ve been nice if they reached out to us to let us know and give us the opportunity to book these ahead of time. The rooms were spacious which was nice but it did get warm and we couldn’t open the balcony door due to beetles..and the thermostat was just low and high
Read More
Matthew
8.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

The thing that stands out, the most is that we were on the sixth floor of the west building. There was so much snow that the emergency door fire exit to the staircase who was barricaded in with snow and frozen shut. In an event of emergency, you would 100% not be able to open that door and escape( see pho The room was clean, but also not clean. A lot of these reviews are either one star or five star. I’m going to explain the best of my The bedding was clean and the towels were clean and the washroom was clean and everything overall was fresh. But the building itself, including the hallways and the walls is very old and there is a lot of staining on the walls. There was also a lot of old stain stains on the box frame of the bed. The couches were all stained as well inside the room. The carpet in the hallways were very stained and dirty. The place older and very outdated. But it was as clean as it could be given the permanent stains in the halls on the wall walls on the furniture, etc.. The bedsheets were clean and the towels were clean. But if you are sensitive to looking at stains I’m being in a relatively sterile environment that perhaps this place is not for you. If you are all right with general stains and an older environment, but clean bedding and clean personal items and this could be a good place for you! Rental car is best! You have freedom. The staff were very nice and friendly and had no issues with interactions at all!
Read More
Juan Manuel Solórzano
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Best
Karl
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Clean room, nice Onsen, loved the Breakfast Buffet
Kristina
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 30 week(s) ago

Hotels.com verified review

The staff was excellent and answering all our questions we had. The lobby was very clean upon entering. The rooms were a decent size but feels a little bit outdated compared to other places we've stayed at. There was a smell issue while we were there. We weren't made aware by the front desk but they did have a piece of paper in the room stating there was a stink bug issue, which we had to translate or we wouldn't have known. Overall our stay was nice for what we needed but the room being a little outdated and the smell was the only issue we had.
Read More
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Lobby 4 One Niseko Resort Towers

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.6
Very Good
From 869 reviews
Cleanliness

8.8

Room Comfort

9.0

Location

7.2

Service and Facilites

8.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews One Niseko Resort Towers

Number of reviews per page
20
40
Top reviews
Paul
icon-Family
Family
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Excellent room (4 of us in a suite) for a good price during peak ski season. Onsen was fantastic. Easy access to skiing. Free onsite parking. Car not necessary, but definitely helps to get around the area.
Joon Fui
icon-with Children
with Children
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

It’s tucked deep in the mountains, with the nearest convenience store about a 12-minute drive away, so having a car is highly recommended. That said, the resort itself offers a wide range of amenities -including breakfast, onsen, and massage services - covering most of your needs during the stay. The highlight of this experience was being able to enjoy snowy scenery even in the third week of March.
Read More
Andrew
icon-with Children
with Children
4.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

There’s very poor communication from the hotel. The hotel didn’t specify that there are specific timings for the shuttle. After I booked my train tickets and tried to arrange the shuttle pickup, then the hotel told me I had to be at the station at certain time. I had to change my train booking. When I booked the hotel, I booked with breakfast for 2 adults and a 6 year old child. Somehow, the breakfast that the hotel received was for a 3 year old child. The restaurant insisted I had to pay extra for the child because the age was wrong. I decided then that I’ll not have breakfast and only 2 pax will have breakfast. I then asked to sit together while they have breakfast and the restaurant would not even allow me to sit there even though I do not take anything. The mess up and the inflexibility totally spoiled any impression of the hotel. I booked a premium suite with twin beds. Although the room was spacious, the twin beds were just 3 feet which was very surprising for a 4 star hotel. The hotel is located out of the way without any play area so we have to travel to other ski areas even to have fun in the snow. If you want to stay in this hotel, I recommend having a car to access the places to enjoy. I do need to mention some of the reception staff were quite polite and helpful and the shuttle drivers were especially helpful and nice. Overall, I would not recommend this hotel as I’m sure there are better hotels. I would not choose this hotel on my future visits to Hokkaido
Read More
Yannick
icon-Family
Family
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Ski easily accessible with car or free shuttle. FRIENDLY STAFF!!!! You will not be desapointed. GOOD breakfast!!! Would go again anytime!!! Room very clean, restaurant as well. Walkways could use some help. Convenient ski locker. Fait price too. Thanks to the staff!!!! Love them.
Ericka
icon-with Partner
with Partner
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

The room is very spacious and this was perfect for 6nights stay in Niseko. Parking is also very large too. The breakfast and onsen was nice and overall it was a great stay. I wish the room was cleaned (changing sheets etc) for once or twice at least during the stay. The cleaners will only take the trash out and exchange the towels everyday..
Read More
Callum
icon-with Partner
with Partner
6.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

If there was a more convenient shuttle bus arrangement to the main slopes in Niseko (Grand Hirafu welcome center) then this would be an easy 5 stars all around. Staff and facilities were excellent but dragged down by how difficult it was to get to and from the hotel and the slopes. Mornings were okay as could get a shuttle to Annupuri and then ski across but getting home was an ordeal. We ended up spending $250 across the week on taxis as we couldn’t hack spending 1 hour+ on public transport for a 15 minute drive. If you have a car then this is a great spot, but skiing in the main part of Niesko with public transport only, would not recommence
Read More
Shen
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Very spacious, the staff are beyond wonderful. Onsen at the end of the day is just a fantastic treat. Highly recommend!
Veronica
icon-with Partner
with Partner
4.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Pros: Shuttle from Kutchan with advanced reservation If you’re looking for a cheaper place to stay for snowboarding Niseko, they have a great shuttle in the morning to get to the resort and it’s free. Breakfast every morning (you pay for this during booking) was great lots of options and beautiful views. Café had sweet staff and decent snacks, our Room was large with heating (great for the winter!) and beds were comfortable Cons: Smelled really bad! Found Asian beetles in our room so wasn’t sure if that was the cause but the entire 4th floor reeked like rotten eggs or old cauliflower and it was potent. I had a hard time sleeping because I couldn’t stand the smell. Unless you have a car, you’re pretty stuck with eating at the resort. The have taxi service available at that location but it was around 16-20,000 yen round trip to get to and from Niseko village at night for dinner. Other than the cafe I mentioned earlier, they have a restaurant that serves dinner and breakfast, and a small snack station by the concierge desk. It has some meager options for ramen/ frozen meals you can prep in your room, and larger variety for beverages like tea, water, and beer. You can get your boards and skis shipped to the hotel but once they receive the gear it is stowed in an unlocked ski equipment room, you can just walk in and grab your stuff and pray that no one grabbed the wrong bag Over all it got the job done for us but wasn’t quite the best spot to spend a honeymoon 3 nights.
Read More
Teri
icon-with Friends
with Friends
6.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

The staff was excellent; the room was comfortable. We dinned in the Steak House and Enjoyed the Sky Lounge in the evenings. The hotel needs to have an area to relax in during the day. There is no restaurant, bar or lounging area available during the afternoon or early evenings after the breakfast buffet closes at this location.
Read More
Dustin
10.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

Nice staff, clean everything, good breakfast
Andrew
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Great onsen, excellent breakfast and spacious room.
Jack William
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Staff were amazing, room and view was great. Facilities also great.
Conrad Shawn
icon-Leisure
Leisure
8.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

The staff and location are great, the onsen is also very nice. The guest rooms, like many in the older Niseko area are getting a little tired, especially for the price. The breakfast was fantastic, it changed significantly every day. I’ve stayed at Kanronomori (beside this), and Niseko Grand down the hill, this one might be my favourite. There’s also goats! They are the lawnmower crew in the summer, but hunker down in a shack in winter, coming out for hay on nice days. If you’re staying there, go say high and give some nose scratches!
Read More
Robin
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Excellent breakfast . 2 br condo . Lots of space . Living room had pullout couch also . We had a car so travelled around but otherwise need hotel shuttle to resorts and train station .
Tanya
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

We loved the breakfast, the onsen and friendly staff. Room was bigger than expected. Very big for family of 5 plus ski gear.
Brynn
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

It smelt really bad throughout the hotel. It said coffee would be available in the lobby but the cafe didn’t open until 10:30 and the mountain opens at 8am so that didn’t make sense. The sign at the cafe said order drinks at the front desk and they offered to give me a coffee pod to take back up to my room on the 5th floor as I’m heading out. The shuttles have to be reserved a day in advance which leaves limited flexibility and they don’t even go anywhere useful. So fix the smell, offer coffee in the lobby or put to go cups in the room, and make the shuttle non reservation as well as breakfast and the hot pot dinner. We got in at 7pm and it was “too late” to reserve breakfast or the shuttle or dinner for the next day. It would’ve been nice if they reached out to us to let us know and give us the opportunity to book these ahead of time. The rooms were spacious which was nice but it did get warm and we couldn’t open the balcony door due to beetles..and the thermostat was just low and high
Read More
Matthew
8.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

The thing that stands out, the most is that we were on the sixth floor of the west building. There was so much snow that the emergency door fire exit to the staircase who was barricaded in with snow and frozen shut. In an event of emergency, you would 100% not be able to open that door and escape( see pho The room was clean, but also not clean. A lot of these reviews are either one star or five star. I’m going to explain the best of my The bedding was clean and the towels were clean and the washroom was clean and everything overall was fresh. But the building itself, including the hallways and the walls is very old and there is a lot of staining on the walls. There was also a lot of old stain stains on the box frame of the bed. The couches were all stained as well inside the room. The carpet in the hallways were very stained and dirty. The place older and very outdated. But it was as clean as it could be given the permanent stains in the halls on the wall walls on the furniture, etc.. The bedsheets were clean and the towels were clean. But if you are sensitive to looking at stains I’m being in a relatively sterile environment that perhaps this place is not for you. If you are all right with general stains and an older environment, but clean bedding and clean personal items and this could be a good place for you! Rental car is best! You have freedom. The staff were very nice and friendly and had no issues with interactions at all!
Read More
Juan Manuel Solórzano
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Best
Karl
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Clean room, nice Onsen, loved the Breakfast Buffet
Kristina
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 30 week(s) ago

Hotels.com verified review

The staff was excellent and answering all our questions we had. The lobby was very clean upon entering. The rooms were a decent size but feels a little bit outdated compared to other places we've stayed at. There was a smell issue while we were there. We weren't made aware by the front desk but they did have a piece of paper in the room stating there was a stink bug issue, which we had to translate or we wouldn't have known. Overall our stay was nice for what we needed but the room being a little outdated and the smell was the only issue we had.
Read More
Number of reviews per page
20
40