Prince Smart Inn Atami

Great location, clean hotel with breakfast at Tully’s cafe provided. Walkable to the train station and everything.

Clean room. Most of the staff are nice and helpful especially Mr. Yamamoto. He is very nice and considerate. One of the day we stayed was raining heavily and our shoes got wet. He worried that we'd be cold and took the initiative to lend us an electric kettle to boil water.

A good stay can be ruined by unimaginative people who behave loud after 10 PM. Such were my neighbours at my floor last night. Loud talking between 10 pm -1 pm and a person who was directly above me was active and noisy until 1:30 am. Pure idiocy and I wish the management could kick out such people in the middle of the night. Breakfast was a minimum they could give. Beyond any doubt it was the worst breakfast out of six hotels I have stayed in during my trip in Japan.

Room extremely clean and modern. A lot more room than expected from a typical hotel in Japan. Separate standing shower and toilet rooms were a pleasant surprise. Staff were warm and welcoming. Unlike other hotels in Japan, the staff will not store your luggage. You must utilize the luggage lockers provided. Once you check out, the locker become unavailable to you. Largest locker size will not accommodate larger luggage dimensions (could not fit my 28 inch luggage).

Clean and spacious room ! Helpful staff at reception! We are all happy 😊

Friendly staff and clean room with comfortable beds. Just a heads up that they will not hold your luggage after check out.

Close to Atami Station, so easy to access trains, busses, taxis and shopping. Not as many amenities as a more expensive hotel, but they supply everything you need and there’s a Family Mart one block away. The staff are lovely and helpful. Everything was clean and comfortable. Free breakfast is small by North American standards, but I enjoyed it very much. This is a great, affordable Japanese hotel in a small onsen town. It was better than I expected at this price point. Two thumbs up! PS Don’t skip the Atami pudding in town, it’s worth waiting in line.

Room was clean and located right next to other hotels and bus stops and the train station. Breakfast is also provided via partnership with Tully’s coffee (first floor lobby) but you have to bring the print out of your room receipt. The main attraction is a bit of walk from the hotel or shorter if you take a bus or taxi. Amenities are also provided and lockers as well for stashing away bags or items if you arrive early and choose to explore.

This hotel had a great vibe and really friendly staff. Extremely close to the train station which wasn't a noise issue at all. I really loved everything about staying there.

Small but tasty breakfast, good sized and newer room, nice check in staff. Hotel room floors aren’t dirty but could use a deep clean, especially below the toilet.

Check in was easy and smooth. The room was very clean. The toilet had its own room. Same with the excellent shower. Staff was excellent. They had free lockers where you could keep your luggage until check in time. Our only complaint was that they would not store our luggage after we checked out.

Bad response Breakfast is bad

Nice room. Hotel close to the train station. Very pleasant staff. Beds are comfortable.

Excellent location!! Very close to Atami station and tourist streets;-) Very quiet at night! Highly recommended;-)

The breakfast quality is good but super small portions. Half a cup of coffee with half a sandwiches. Nothing more.

Clean room, as per the norm for all Japanese hotels. Very modern and spacious room. Great location as you can walk to Atami Station in less than 5 minutes. Because of it's local near Atami Station, you are close to everything - shops, restaurants, transportation, etc. Our room is in the back that faces the train tracks. Surprisingly you can't hear the trains even though they rain close. If you are a rail fan like me ask for the back. It was a pleasant surprise!

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I’d say it was very convenient for a 2-night stay. The room was clean and comfortable, and housekeeping was done daily. The check-in process was easy — I did it through a self-service machine and received my room key immediately. I was surprised at how close it was to Atami Station (a 5-minute walk) and right next to the car rental center where I dropped off my car. Since it’s quite close to the station, there are plenty of eateries around, and there’s also a Family Mart just across the street.

American style

Overall a nice hotel, room was nice although odd choice for bare concrete parking garage ceiling. Having Alexa controls would have been nice but it only rarely worked even when using the prompts provided. We ended up just watching Netflix on my phone instead. The self check in thing was a bit annoying, I greatly would have preferred a person to do the check in. The free breakfast from the coffee shop was pretty bad, it's a very limited menu and is often gone if you don't get down there right away, it really was a downside and I would have been fine if it wasn't included