Susukinohara Ichinoyu

Had an incredible time here! The food was amazing, the staff was always helpful and the atmosphere was relaxing making it a perfect place to relax!

A beautiful ryokan in a secluded area but essily accessible by bus. Family mart is next door. Wonderful amenities, the most elaborate dinner and breakfast packages (if you want to try a traditional Japanese meal, THIS is it!), wonderful private onsen in room and friendly staff. Highly recommend. You will not regret your visit.

We like the convenience of staying there. Plus the staff are helpful.

We were a party of eight with two seniors and two young kids and all of us enjoyed our stay. The stay was very comfortable and the seafood dinner and Japanese breakfast were both excellent. We would definitely return. Staff were great and super helpful.

We enjoyed our stay in this hotel/ryokan, it has clean and spacious room with private onsen. There is a Family Mart right beside it which is great. The other dining options nearby are about 20min walk away, so it will be better to drive. The hotel does offer dinner at it's restaurant but you need to reserve before 7pm the day before you want to dine there. We took the option with breakfast which is the usual Japanese spread with seasonal fish. Will stay here again for sure.

I had a wonderful stay at this hotel! The highlight was definitely the onsen - so relaxing and peaceful. The entire atmosphere is very calm, making it a perfect place to unwind. The food was absolutely delicious and plentiful, and the staff was very friendly and welcoming. I visited on a solo trip and truly enjoyed my time. Highly recommended!

Loved staying at this almost 400 year old onsen! I stayed two nights, which was perfect for me on my little two week solo Japan adventure. My room with the private onsen was clean and spacious. The food… oh my lanta, THE FOOD. Amazing. Different breakfast and dinner every day/night. The service provided by staff like Mr. K Nagashino during service, check-in and check-out, was very hospitable. The private onsen was also a plus for me since I have a lot of tattoos and didn’t want to offend/be disrespectful to anyone (or pay for the patches they had available there since I would of had to buy like 12 lol) by using the public onsens. So I can’t speak on those. But it was very relaxing being able to look out into the mountains of Hakone on a rainy/snowy day from my in-room onsen. Just know that there is a road near those rooms, which didn’t bother me at all. My only hassle was getting there since I took the bus. But the employees at the bus stops/terminals were a big help in addition to using Google maps. Will definitely be back! And would 10/10 recommend!

My dinner and breakfast were delicious. My unit comes with in room Onsen. We had a terrific stay .

We stayed two nights in a Japanese room with private open-air bath. It was fantastic. The room was clean, modern and had everything we needed. Words cannot describe the private open air bath which we used as much as possible. We had dinner and breakfast included - these meals may be challenging for western tastes but if you're feeling adventurous, go for it! Unfortunately the public bath was closed when we visited so I cannot comment on this.

Beautiful property and wonderful service.

I absolutely loved my stay there everything was perfect! From food to the room, the staff! They were so nice and helpful. Plus the hotel is beautiful, there’s free drinks, the onsen is simply wonderful. Really close to togendai! Even a family mart! 1000/10 the experience was just wonderful

Room was great but bed and pillows were not comfortable. The toilet area could use some heating since it was winter.

Service was great, room was clean with the private bath. Food was great if your into traditional kaiseki like meals. Location is great, about 2 minutes away from the bus stop and there’s a 24hr convenience store right at the bus stop.

Excellent value for money. Private onsen in room with delicious food

Absolutely amazing, one of the best experiences I’ve had in Japan.

Friendly, helpful staff Excellent breakfast Clean, beautiful rooms Private onsen well worth the price

Wonderful first experience with an Onsen/Ryokan style hotel. Friendly staff and excellent traditional Japanese facilities and dining. Only drawback was the proximity to the highway which was a little noisy when using the onsen rooms; however, it was very convenient to catch public transportation due to its proximity to the main road. Would recommend this stay.

Great Japanese style Inn with private hot tub. Service is great. Location is great to catch bus. There is a bus stop right in front of this hotel. Family mart next door. 30 mins bus to Hakone train station. We had half board meal and food was great too. There is free pop and ice cream bar in front of public bath. Good value at this price.

Super nice place. The included dinner was fantastic, i wasnt as big a fan of the breakfast but it was great too. Highly recommend a room with a private bath. The aesthetic of the rooms is incredible. Highly reccomend

Susukinohara Ichinoyu was a lovely treat for us! Hakone was so different from the frenetic energy in Tokyo. There were many other resorts in the area, but were unable to accommodate our group of 17. Our ryokan was so peaceful and serene and the private room Onsen for each family was the icing on top. All of the staff members were friendly and helpful throughout our stay. The property is conveniently located next to a Family Mart where we were able to buy snacks and drinks before heading out for the day. We had a wonderful time and look forward to staying again the future. Arigato gozaimasu!