Tokyu Stay Shibuya

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9.3
/10
Exceptional
1,084 reviews

What Guests Say About Their Stay

M***a

10.0
/ 10
The staff was very accommodating, helpful, and always smiling. We stayed in a deluxe twin room, enough space for our 6 luggages. Small pantry, nice bathroom, the machine wash was a bonus touch. Thank you.

Yoanna P. K. G.

9.4
/ 10
Spacious room in Tokyo central

Choiril U. Y.

9.4
/ 10
Sip, cozy, in the middle of the city with spacious rooms
See original

Alfan S.

8.8
/ 10
Good place cleanliness dan room space is quite good

Mauricio

10.0
/ 10
This place is within walking distance to Shibuya Crossing and all the shopping centers. Only go taxis for a couple of further tourist attractions. The staff was very helpful when making taxi cab reservations and translating. Would definitely comeback.
In the Area
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Shinsencho 8-14 Shibuya-ku, Tokyo, Shibuya, Kanto, Japan, 150-0045

Main Facilities

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Laundry service
Luggage storage
Elevator
Rooftop terrace
Multilingual staff
Tokyu Stay Shibuya is a 3-star hotels that has been welcoming guests since 1999. The accommodation went through a renovation in 2023. Tokyu Stay Shibuya is part of Tokyu Stay under Tokyu Resorts & Stays. There are 126 rooms spread across 10 floors.
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What's around Tokyu Stay Shibuya

Shinsencho 8-14 Shibuya-ku, Tokyo, Shibuya, Kanto, Japan, 150-0045
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General Information

Tokyu Stay Shibuya is a 3-star hotels that has been welcoming guests since 1999. The accommodation went through a renovation in 2023. Tokyu Stay Shibuya is part of Tokyu Stay under Tokyu Resorts & Stays. There are 126 rooms spread across 10 floors.

Location

Located at Shinsencho 8-14 Shibuya-ku in Tokyo, Japan. Those looking to explore will find Atago Shrine, Dairokuten Shrine, and Shine Jesus Church nearby.

Facilities & Amenities

Tokyu Stay Shibuya has Laundry service, Luggage storage, Elevator, Rooftop terrace, Multilingual staff, and more.

Business Facilities

For guests traveling for work, Tokyu Stay Shibuya has Computer station available on-site.

Contact

Phone number: 81 3-34771091

All facilities in Tokyu Stay Shibuya

Common Space Tokyu Stay Shibuya
Common Space
Lobby Tokyu Stay Shibuya
Lobby
Accommodation Services Tokyu Stay Shibuya
Accommodation Services
Exterior Tokyu Stay Shibuya
Exterior
Bedroom Tokyu Stay Shibuya
Bedroom

Guest Services

  • Laundry Service
  • 24-hour front desk
  • Multilingual staff
  • Luggage storage

Accommodation Facilities

  • Rooftop terrace
  • Smoking area

Public Facilities

  • Elevator
  • Safety deposit box

Meals & Dining

  • Breakfast

Connectivity

  • Wi-Fi
    TEXT
  • LAN Internet access
    TEXT

Business Facilities

  • Computer station

Accommodation Policy & General Information in Tokyu Stay Shibuya

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Important Notice

  • One child 5 years old or younger stays free, per registered adult, when occupying the parent or guardian's room, using existing bedding.
  • The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Mandatory Fee

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

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General Information

Popular Facilities
Check-In / Check-Out Time
From 15:00 - 02:00 - to 11:00
Available rooms at Tokyu Stay Shibuya
126
Number of floors in Tokyu Stay Shibuya
10
Another facilities in Tokyu Stay Shibuya
Laundry Service, 24-hour front desk, Multilingual staff, Luggage storage, Rooftop terrace

Frequently asked question in Tokyu Stay Shibuya

What is normal check-in & check-out time at Tokyu Stay Shibuya?
The standard check-in time at Tokyu Stay Shibuya is starting from 15:00 - 02:00 while the latest check-out time is at Before 11:00
What is the star rating of Tokyu Stay Shibuya?
Tokyu Stay Shibuya is a 3.0-star hotel.
How many floors does Tokyu Stay Shibuya have?
Tokyu Stay Shibuya has 10 floors.
How many rooms are available at Tokyu Stay Shibuya?
Tokyu Stay Shibuya has 126 rooms in total.
What do past guests say about Tokyu Stay Shibuya?
Tokyu Stay Shibuya is well-known for its Cleanliness, Service and Facilites, Room Comfort, as reviewed by verified Traveloka guests.

More Reviews from Other Guests in Tokyu Stay Shibuya

Overall Ratings & Reviews Tokyu Stay Shibuya

Traveloka (34)
Other sources (1,050)
9.4
Exceptional
From 1,050 reviews
Cleanliness

9.6

Room Comfort

9.2

Service and Facilites

9.6

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Traveler Reviews Tokyu Stay Shibuya

Number of reviews per page
20
40
Top reviews
Mauricio
icon-Friends and family Family
Friends and family Family
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

This place is within walking distance to Shibuya Crossing and all the shopping centers. Only go taxis for a couple of further tourist attractions. The staff was very helpful when making taxi cab reservations and translating. Would definitely comeback.
Jingyi
icon-with Children
with Children
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The room with three beds we stayed in was a comfortable size considering its central location in Tokyo. We really liked the amenities, which had just about everything we needed. The kitchenette included an induction cooktop, sink, microwave, kettle and refrigerator, making it easy to heat up a quick meal after a long day of exploring. The in-room washer/dryer combo was a huge bonus - no need to run back and forth to a shared laundry room and wait for available machines. There are convenient stores and tons of restaurants close by. The staff was friendly and welcoming, and we enjoyed the freshly ground coffee they offered each day.
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Ali
icon-Family
Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Very convenient location and wonderful room with thoughtful details. Staff was friendly and courteous.
Edward
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

We stayed for 5 nights in August. We had the A/C maxed. This was wonderful. Staff are excellent. Enjoyed the complimentary morning coffee and washer/dryer in our room. 5 minute walk to the train station and a 24/7 grocery store across from the hotel is so convenient. 10 minutes to Mega Don Quixote 24/7. Tip: stays less than a week - only towels and garbage is handled daily. If you don't like folding your bed, you will be disappointed.
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Edwin
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

My favorite hotel every time I visit Tokyo
Gale
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

clean, great staff, nice neighborhood. overall hotel slightly shabby. no view. bathtub and laundry were nice.
Catherine
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Good location, walking distance to restaurants/bars and shopping. Cost effective hotel, clean. Staff were friendly.
Victor
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Perfect and cozy spot to stay
Monica
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

It was a very nice property in a good area. There is a little grocery store nearby and some bars/restaurants. It is very close to Shibuya crossing, the train station, and tons of shopping. The room is small but it has everything you need.
Aya
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The room was simple, but it had everything I needed. It was equipped with a refrigerator/freezer, a small electric cooktop, a microwave, and an all-in-one washer and dryer, making it very convenient for a longer stay. The washer and dryer being combined into a single unit was especially useful. I could start a load before going out during the day or before going to bed, and everything would be washed and dried automatically by the time I returned or woke up. I also appreciated that I could opt out of full housekeeping. Instead, they only replaced the towels and collected the trash, which was exactly what I needed. It was actually more comfortable not having anyone enter the room while I was away. It felt more like a serviced apartment or weekly rental than a traditional hotel, which I really liked. It was very convenient, and I would definitely stay here again.
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Stephanie
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Clean
Stephen
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Nice place. Rooms small, but that’s Tokyo for you. Long walk from Shibuya station, which is complicated to work out ! Shibuya crossing not to be missed. Incredibly busy. Room needs washing machine instructions fully in English. Tokyo is a great place, but not easy to get around to the various places to visit, and be prepared to do a lot of walking.
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Kelly
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Great position but extremely confined room, births best for 3 adults, perfect for 2 or 2 plus a child!
Kazue
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Conveniently located.
John
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Location is good at about 15 mins walk to Scramble Crossing. Early check in was available at a cost of 1,000 JPY per person but late checkout was toppy at 10,000 JPY so we didn’t bother. The coffee availability wasn’t great in the lounge so we had 2 wasted comps. Room was a good size with 2 large singles and enough storage space. Washer/dryer was also in the room next to bathroom which was great. There is some noise from building work across the street. Overall, good value and location.
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Beverly
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Cute hotel - close to food and shopping - very clean and cozy - like the that it had a washing machine/ dryer
Daniela
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Great place! The staff were so friendly and it was pretty spacious for Tokyo!
Marian
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

We enjoyed our three nights as the hotel was in a quiet neighborhood. A market and several tea are near by. We recommend this hotel.
Rosanne
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Great location, loved there was a washing machine in the room, staff were super friendly
Kenan
icon-with Children
with Children
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Nice location, useful interior and extremely friendly staff. Enjoy the house cafe in the mornings.
Number of reviews per page
20
40

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Lobby 4 Tokyu Stay Shibuya

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.