What do past guests say about WE Hotel and Suites?

WE Hotel and Suites is well-known for its Cleanliness, Service and Facilites, Room Comfort, as reviewed by verified Traveloka guests.

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WE Hotel and Suites

Name: WE Hotel and Suites
Address: Stima Lane, Off Lower Kabete Road, Westlands, Parklands/Highridge, Westlands, Nairobi, Kenya, 00400, Stima Lane, Off Lower Kabete Road, Nairobi, 00400, Kenya
Rating: 7.8

Hotels

7.8

/10

Pleasant

33 reviews

What Guests Say About Their Stay

Ron

10.0

/ 10

The staff were friendly, helpful,and followed up, in short excellent. Five stars. The hotel was clean and well located in safe area walking distance to malls and stores. Not a lot of fancy aminities or manicured grounds, it is a high rise style hotel but very good value for your money. Restaurant is a bit limited but food was good and again staff was first class. The hotel driver arranged a great day long trip to a lake with nice fish lunch.

Verified traveler

10.0

/ 10

the room was well cleaned everyday. Spraying the rooms of mosquitoes was well appreciated.

Verified traveler

10.0

/ 10

The cleanliness and the hospitality of the staff The car pack is not user friendly

In the Area

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Stima Lane, Off Lower Kabete Road, Westlands, Parklands/Highridge, Westlands, Nairobi, Kenya, 00400

Main Facilities

Restaurant

24-Hour Front Desk

Parking

WiFi

Elevator

WE Hotel and Suites is located in area / city Parklands/Highridge. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

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What's around WE Hotel and Suites

Stima Lane, Off Lower Kabete Road, Westlands, Parklands/Highridge, Westlands, Nairobi, Kenya, 00400

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Location

WE Hotel and Suites is located in area / city Parklands/Highridge.

About WE Hotel and Suites

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at WE Hotel and Suites.

The hotel’s fitness center is a must-try during your stay here.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from WE Hotel and Suites exclusively for you.

With all facilities offered, WE Hotel and Suites is the right place to stay.

All facilities in WE Hotel and Suites

Others

Hotel Services

Laundry service
Express check-in
Newspaper in lobby
Tours
Luggage storage
Express check-out
24-hour Receptionist
Concierge

Public Facilities

Others
Restaurant
Safety deposit box
Coffee shop
Elevator

General

Banquet
Smoking area
Parking
Terrace

Transportation

Area shuttle with surcharge
Valet parking

Business Facilities

Meeting rooms
Business center

Food and Drinks

Things to Do

Connectivity

Free WiFi

Shuttle Service

Airport transfer (surcharge)

In-room Facilities

Sports and Recreations

Fitness center

Accommodation Policy & General Information in WE Hotel and Suites

Important Note

Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Airport shuttle fee: USD 25.00 per vehicle (roundtrip)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

This property is closed from January 1 2026 to January 31 2027 (dates subject to change).

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:

12:00 - 14:00

Check-out:

Before 10:00

Hotel policy is not yet available.

General Information

Popular Facilities	Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time	From 12:00 - 14:00 - to 10:00
Available rooms at WE Hotel and Suites	66
Number of floors in WE Hotel and Suites	7
Another facilities in WE Hotel and Suites	Laundry service, Express check-in, Newspaper in lobby, Tours, Luggage storage

Frequently asked question in WE Hotel and Suites

What are available facilities at WE Hotel and Suites?

There are top facilites at WE Hotel and Suites such as Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)

What is normal check-in & check-out time at WE Hotel and Suites?

The standard check-in time at WE Hotel and Suites is starting from 12:00 - 14:00 while the latest check-out time is at Before 10:00

What is the star rating of WE Hotel and Suites?

WE Hotel and Suites is a 3.0-star hotel.

How many floors does WE Hotel and Suites have?

WE Hotel and Suites has 7 floors.

How many rooms are available at WE Hotel and Suites?

WE Hotel and Suites has 66 rooms in total.

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More Reviews from Other Guests in WE Hotel and Suites

Overall Ratings & Reviews WE Hotel and Suites

Other sources (33)

7.8

Pleasant

From 33 reviews

Cleanliness

8.2

Room Comfort

7.6

Service and Facilites

8.2

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Traveler Reviews WE Hotel and Suites

Number of reviews per page

Top reviews

Epiphane

Leisure

8.0

/10

Reviewed 84 week(s) ago

Expedia Group verified review

The staffs were very nice.

Shaheen

Business

6.0

/10

Reviewed 99 week(s) ago

Expedia Group verified review

It felt like Airbnb not really like a hotel.

KANIU

Business

2.0

/10

Reviewed 106 week(s) ago

Expedia Group verified review

The bedsheets were not changed for 4 days and it stank. The bed is basically squeaky boards. The towels were not always replaced and I had to use my own. The staff was friendly though and it it was safe.

Carol

Leisure Family

8.0

/10

Reviewed 132 week(s) ago

Expedia Group verified review

Great location for shopping in busy city! In posh embassy area so costs are higher but choice is wide

Patrick

Business and Leisure with Partner

8.0

/10

Reviewed 164 week(s) ago

Expedia Group verified review

Staffs were helpful

Verified traveler

Leisure Family

8.0

/10

Reviewed 282 week(s) ago

Expedia Group verified review

This place had more then we expected and was a nice surprise. They may want to mop the floors a little better, but loved the space we had and having a full kitchen was fabulous.

Ron

Business and Leisure

10.0

/10

Reviewed 303 week(s) ago

Expedia Group verified review

Verified traveler

Business

10.0

/10

Reviewed 355 week(s) ago

Expedia Group verified review

the room was well cleaned everyday. Spraying the rooms of mosquitoes was well appreciated.

Verified traveler

Business

10.0

/10

Reviewed 358 week(s) ago

Expedia Group verified review

The cleanliness and the hospitality of the staff The car pack is not user friendly

Verified traveler

4.0

/10

Reviewed 365 week(s) ago

Expedia Group verified review

There was little or no hot water on both days of our stay. One of our rooms had an emergency exit in the room. The stairs outside of the door were used by staff and it was very noisy early in the morning and throughout the night. At breakfast, bread had some mold

Verified traveler

8.0

/10

Reviewed 367 week(s) ago

Expedia Group verified review

Nice breakfast included. Friendly staff. A bit away from the city, but quiet area to stay.

Verified traveler

Leisure with Friends

8.0

/10

Reviewed 371 week(s) ago

Expedia Group verified review

The hotel was generally good, rooms spacious and cosy and certainly balcony is very useful. Restaurant staff was really nice and friendly. A little negative detail was that when guest from another room came to visit, we got a call from the staff, inquiring why there are currently 3 people in our room while it's a room for two guests. I had to explain that the person just came to have chat and later going to his own room. This left impression like privacy is not much respected and the guests movements within hotel are somehow observed too much. I am a frequent traveller and it was first time something like that occured. But overall good hotel with fine facilities and can offer enjoyable stay.

Dave

10.0

/10

Reviewed 372 week(s) ago

Expedia Group verified review

Place well situated and the staff were friendly. Only thing is the construction being done in the area which starts quite early. Malls and restaurants very close. Recommend.

Kenneth

10.0

/10

Reviewed 374 week(s) ago

Hotels.com verified review

This is a good, clean, secure hotel in a good area. The staff were friendly and efficient, and the wifi worked well. The room did not have air conditioning, although it was not needed anyhow. The room had a balcony. The food in the restaurant was of variable quality, but was generally okay. I would be happy to return to this hotel.

Jihaan

8.0

/10

Reviewed 376 week(s) ago

Expedia Group verified review

The hotel was as advertised (close to everything, clean and good breakfast). Many hotels in Nairobi aren’t what is advertised online.

Verified traveler

10.0

/10

Reviewed 376 week(s) ago

Hotels.com verified review

Westend Hotel is a superb value three star business hotel. Located is Westlands (which is rapidly becoming the main business district). Immediate hotel surroundings are nothing special but you are a 5-10 minute walk from shopping malls, restaurants, and night life. Rooms are comfortable and super clean. The on site restaurant offers a full (and large) selection of food 24 hours. Service impeccable and the food is very good. They have conference rooms, gym & spa (which I didn’t use). AND ... superb value with several room options for less than $100

Verified traveler

4.0

/10

Reviewed 377 week(s) ago

Hotels.com verified review

Food was good. The gym and spa are ok. The room was spacious and comfortable. Location quite scary though. And the receptionist should have more manners and respectful. Accept mistakes that you had done. Make sure always assign the right room to the guests. Overall poor in professionalism.

Verified traveler

8.0

/10

Reviewed 380 week(s) ago

Expedia Group verified review

I like the friendliness of the staff and the cleanliness of the room and the property. The professionalism of the staff is commendable However, I didn't like the fact that there were mosquitos and the Central AC system was turned off at night.

Verified traveler

10.0

/10

Reviewed 381 week(s) ago

Hotels.com verified review

I spent 2 nights there. On the day of check in, our room type was full, we got a free upgrade for first night. We has a early day tour departure, 4:30am. They offer us a pick breakfast which we did not expexted for. The staff there are very nice. Comfort bed, hot shower, quiet and good breakfast.

Ana

8.0

/10

Reviewed 385 week(s) ago

Expedia Group verified review

The hotel is quite good for the price. They offer a good variety of food for breakfast, free water bottles every day, the free WiFi that is quite fast. The hotel staff is extremely nice and attentive to customer needs. The location is very good, you can walk to Westgate mall and neighboring places. The only issue I see is that hot water was not working very well.

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.