Crowne Plaza VIENTIANE by IHG

The room was fantastic and I loved the bathroom. Marble tile and premium glass. The staff was extremely helpful with everything and even printed documents I received email. We spent an afternoon in the spa and had a relaxing 90 min massage. The breakfast buffet was phenomenal and definitely worth it. Overall it was one of the nicest and most accommodating hotels I’ve ever visited. I’ve been to many hotels that cost much more and didn’t come close to providing the experience I got at Crown Plaza Vientiane. We’ll definitely be returning for a holiday with the children next time. A truly excellent experience! Thank you staff!

This was an exceptional experience. The property is clean and well maintained. My room was amazing. Breakfast is diverse and well served. Service at the hotel is exemplary. This hotel knows how to treat guests.

Beautiful hotel, pool and delicious restaurant options. Lovely amenities in bathroom!

One of my favorite hotel in Laos

We had such a lovely stay. All staff, including management were extremely friendly and helpful. Highly recommended.

Had a great experience at the hotel.

Lovely hotel with delightful but professional staff and great pool and gym, big rooms and beds. Superb bathroom facilities

Excellent. Breakfast was so good & yummy. Hotel staffs are really awesome & helpful.

Very nice staff! Conveniently located in downtown a short ride from the airport. Breakfast buffet was very good

Awesome spa

Clean and friendly

It’s just that I ordered room service , paid for it then when I check out I was charged again and my bank is who spotted it

Great hotel with outstanding service!

Room was quite comfortable, however housekeeping service was quite sloppy. Bath soap was not refilled and room was not vacuumed. Water leaked profusely from the shower room to the outside despite efforts to rectify that. We requested a change of room but the same issue persisted in the new room.

Breakfast was fresh

Have an amazing experience here the staff are very nice and friendly This hotel is very clean 💗

We had a great stay at this Crowne Plaza. The staff was excellent! From arrival to departure, we felt taken care of. The room was huge and the bathroom had a private commode, a must for a 5-star hotel. The Elephant Lounge was great, 5-star service. The Mosaic could use some help. They only had one wine list so we had to wait until other tables were done with it, not 5-stars at all. The food was mediocre too. Overall a great stay. Thank you staff for making our stay extra special.

Hotel Review This was my second time staying at this hotel. The hotel itself is very clean and bright, and I was really pleased with my first stay — that’s why I decided to come back. This last time, though, I felt the service was a little less attentive. The check-in staff were great, and the door staff were very, very helpful — truly excellent. However, the bar and food area staff, while polite, didn’t feel very genuine to me. One major issue that really stood out this time was the mosquitoes. They were bad everywhere — in the lobby, the restrooms, and especially outside near the ponds. The hotel seriously needs to address the mosquito problem to make it more comfortable for guests. Overall, it’s still a clean and beautiful place, but service consistency and pest control definitely need improvement.

Very fancy

Overall a great hotel. Food was really good. Staff were pleasant. Only complaint is the room smelled a little mildewed.