Worst experience ever. Initially was assigned to room 2120. Check in at 6pm and everything was normal. We went out for dinner and after we came back there was no water supply!! I tried calling receptionist but the phone was not working! I had to go to the lobby to report about the situation but was informed that the whole block has no water supply!! Then I asked the receptionist to send water to our room but she said cannot send because there was no container. Can only give us bottled water but not much, only 2 bottles max. I asked her to change room but she said there were no room ready at the moment. Waited for 30 mins then she offer me new room at other block. Receptionist was very kind and helpful. I didnt recommend this hotel. There are many other options to stay in kuantan, only 40mins drive.